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Phoenix Palace Hotel Hanoi


Amenities

  • Parking

  • Airport shuttle

  • Room Service

  • Valet Parking

  • Tour Desk

  • Dry Cleaning

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Guest reviews

Facilities

9.6

Cleanliness

9.6

Rooms

9.6

Service

9.5

Location

9.5

Dining

8.3

6

Alsha

EXP-logo

1 Jan 2026

·

Stayed 1 night

The room did not have proper locks to lock room from inside, it only had the knob lock which could be opened from a key outside. The only thing is its proximity to old quarter. Else it’s not worth.
The room did not have proper locks to lock room from inside, it only had the knob lock which could be opened from a key outside. The only thing is its proximity to old quarter. Else it’s not worth.

8

Darcie

EXP-logo

23 Feb 2025

·

Stayed 2 nights

The staff were helpful and everything we wanted to see was in easy walking distance.
The staff were helpful and everything we wanted to see was in easy walking distance.

8

Randal

IAN-logo

22 Dec 2024

·

Stayed 1 night

One night. Got upgraded as a courtesy.
One night. Got upgraded as a courtesy.

6

Michael

IAN-logo

19 Mar 2024

·

Stayed 3 nights

spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.
spacious room, early check-in, very bad TV reception, good breakfast, central location in Old Quarter, but directly across from the hospitol garbage collection area with trucking done at all hours of the day.

10

Tyng Song

EXP-logo

6 Mar 2024

·

Stayed 1 night

This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.
This hotel is heavily booked. They had to give me a family room for me, a solo travaller. The location is very convenient. Few minutes walking distance to train street.

27 Phu Doan Street, Hang Trong, Hanoi, Hanoi (and vicinity), Vietnam

Location

Old Quarter, a neighborhood in Hanoi, is home to Phoenix Palace Hotel Hanoi. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


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