Name: Red Roof Inn Greenville, NC
Address: 301 S.E. Greenville Blvd., Greenville, North Carolina, United States of America, Greenville, North Carolina, US
Price range: $56–$169 per night
Rating: 6.1

What guests think

Across the reviews for Red Roof Inn Greenville, NC, guests repeatedly report serious cleanliness and maintenance problems, with bugs, stained linens, smoke smells, broken locks and doors, and rooms left unfinished or missing basics like towels or shower curtains.

Multiple reviewers also describe safety concerns around the property, including loitering and marijuana smoke, as well as reservation mix-ups or cancellations that were difficult to resolve. Service is mixed, with praise for friendly front-desk help alongside reports of poor responsiveness and refund difficulties. A few guests reported acceptable stays and convenient access to nearby destinations. Expect a no-frills stay with notable cleanliness and upkeep inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

2

casey

Aug 11, 2024

·

Stayed 1 night

We couldn't even stay here. Didnt have rooms. Full construction. Paint fumes everywhers. Ended uo going to another hotel.

2

Anne

Feb 18, 2023

·

Stayed 1 night

The woman at the front desk was fabulous, very friendly and accommodating. But I felt uneasy immediately when she had to buzz me in for safety reasons. The motel is on a main thoroughfare, with other motels, restaurants and local businesses all along it. She put me on ‘the quiet side’ of the building. Between the property’s security system at the front door and mention of a quiet side I wondered if there was a dangerous element in the neighborhood that I couldn’t see. When I went to find my room I discovered the property was in shambles. Along the exterior chunks of paint and wall covering were missing. On the inside furniture was missing, there was a big hole in the wall and the mattress was higher at the foot than the head of the bed with a big sag in the middle. I went to get some dinner, figuring I’d bring in my luggage afterwards. Instead, I decided not to go back and found somewhere else to stay. I know the chain is a lower cost option, but the condition of this property was impoverished. I’ve stayed at other Red Roof Inns that were better…no frills, but kept up. After this awful experience I will hesitate to ever stay at another Red Roof Inn. I’ve lost confidence in what I’ll find.

2

paul

May 10, 2025

·

Stayed 1 night

The trip started off entering a dark parking area. Nobody was at the front desk and the entry doors were glass and hadn’t been cleaned probably ever. Once I was in it was smooth but my wife was approached by several “disheveled folks” looking for money while in the car. I asked about the 15-minute cancellation policy that was posted and if anyone used it. She said “oh yes many times this week “. I got my keys and went to check the room. It smelled terrible, and I shot a video to use if this “no refund “ room was going to be a problem. The bed had a white comforter with significant stains, the furniture looked like it was rejected from Goodwill, and the smoke detector was making the beep from a low battery and actually was covered in a plastic bag so people could obviously smoke.

2

Genessy

Nov 11, 2023

·

Stayed 1 night

It smelled of cigarette smoke all over the property , it was construction outside, there was a roach in my room and none of the outlets worked . The lights; to charge my phone, nothing. The bathroom door was literally a tall piece of wood; there was no handle and it was too big for the door hole so it wouldn’t even close. The bathroom light didn’t work showered in the dark. And they tried to charge me a early check in fee Check in is at 4pm I was an hour early

6

Barry

Apr 6, 2023

·

Stayed 3 nights

Rooms were average. Place was more of a apartment building. Several rooms had permanent guest. Some were even cooking in them. Outside grounds was a mess construction going on one side of building. Litter on the other side.

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Cleanliness

Reviews repeatedly cite poor hygiene: bugs and roaches, stained or smelly linens and towels, dirty bathrooms, mold, and lingering smoke odors; some report missing or unwashed items like towels or shower curtains.

Related guest reviews

2

Mary

Sep 30, 2024

·

Stayed 3 nights

I was concerned about staying here, but the inside pictures looked decent and we were desperate because it was Parent's Weekend. I even brought my own bedding just in case. Unfortunately it was beyond consideration. We immediately requested and refund. It was so dirty, bedding was stained, floors flithy, mold in the shower, holes in the wall, and when I saw a huge bug crawling in the broken phone, we left!

2

Kevin

Sep 21, 2025

·

Stayed 2 nights

If I could give this place a negative star I would. All kind of bugs, no shower curtain toilet and tub look like they were never cleaned since installation.

2

Jakeeyia

Apr 6, 2024

·

Stayed 1 night

dirty sheets and towels. ended up not staying at the room

2

Daniel R

Jun 16, 2024

·

Stayed 1 night

This motel is the worse I’ve ever been in and when I tell you there was roaches (bugs) everywhere, I literally kill one and another one comes from outta nowhere. I saw baby roaches at first and then all of sudden the big ones was coming out. The sheets had big stains on them and the wash cloths was so old they needed to been thrown away last year. They was dirty looking and that’s from them being too old which they was and not using bleach. I would NEVER stay there again, I rather sleep in my car which I ended up doing because I couldn’t take the bugs anymore. It was. Waste of money $77 a waste of money because I checked in at 4pm but was outta there by 8pm. I advise people to reconsider before stay there, please please please take my words “ DONT STAY THERE UNLESS YOU WANT BUGS TRAVELING WOTH YOU

2

Mark

Oct 31, 2024

·

Stayed 1 night

Holes in walls, burn holes in ed sheets, dirty, bathroom nasty

2

Nyrie

Oct 27, 2024

·

Stayed 2 nights

The room was not clean. I had a roach in my bed, roaches, crawling out the sink very terrible and not clean.

2

January

Oct 3, 2024

·

Stayed 2 nights

This was the worst hotel I have ever been to. The sheets and pillow cases were stained if they were even washed. The room smelled like an ashtray, the floors were dirty with mold and mildew around the base boards and around the bath tub. The ceiling was cracked and falling down around the bathroom light and there was no shower curtain. I didn’t even take pictures because I had to leave the room and did not want to go back in. I felt like I needed a shower after being in the room for less than 5 minutes.

4

Jiuver

Aug 26, 2024

·

Stayed 2 nights

cleaning stinks dirty sheets 👎

2

Ben

Nov 27, 2023

·

Stayed 4 nights

Bed linens stained and dirty, along with towels, hairs on the bed, food in the sink, fixtures broken, paint peeling off doors, and roaches. We checked out the very next morning, 3 nights early through Expedia, and our refund request was denied.

2

David

Aug 17, 2024

·

Stayed 1 night

Horrible... too many cockroach and stains bedsheets

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Rooms

Many rooms are in disrepair, with broken or hard-to-use locks, missing or damaged bathroom doors and fixtures, peeling paint, holes in walls, and uncomfortable beds; several guests also noted key-card failures and noise between rooms.

Related guest reviews

2

Lorene

May 7, 2023

·

Stayed 1 night

Upon arrival, the bed had yellow stains and tears on the comforter. Holes that have been plastered, not painted, door frame ripped off the bathroom. Exposed wires coming out of outlet, sink was brutally cracked. It was graduation weekend at ECU for my daughter, so I was forced to stay there. Never ever again. I'm fumigating and sanitizing everything I had to bring.

6

April

Dec 14, 2024

·

Stayed 1 night

Check in was ok. Ince i got checked in and proceeded to my room the key card would not work. I went to the front desk they fould get it work, so i got another room. I ger in the roim to find coaches crawling, the sheets was stained, holes in walls bathroom was terrible. The remote didnt work, nor the microwave. The cover was missing in the back of the door wires and battery pack exposed. Major upkeep and upgrades needed

2

Henry

Sep 22, 2025

·

Stayed 1 night

I knew it wouldn’t be perfect. My room had a terrible door system. You have to time it almost perfectly to open. Most hotel doors will read the key and then give you a second to open. This door was like instant. If you didn’t open it as soon as it read the card you were not getting in. Not a safe door if you need to enter quickly. Also the safety latch inside was broken. Then the walls were not painted. You can see they did a plumbing job and just didn’t finish with painting. Finally the roaches!!! Ugh. I mean at least invest in pest control. The door didn’t seal so I know they just have their way in and out. We needed to bring our dogs that weren’t small so this was the only place that would take them. The staff was helpful for sure but this place needed a lot of attention.

4

PATRICIA

May 4, 2024

·

Stayed 1 night

Hotel needs renovation. Plaster peeling from the ceiling. Our guests smoking marijuana outside of room. Security lock broken on door. Had a difficult time getting the key to work on the door

4

Jason

Nov 7, 2024

·

Stayed 3 nights

Room was like it was in the middle of construction and not ready to be used. No door on the bathroom. Lights in bathroom falling out of the ceiling. No lock on front door. room number fallen off of door.

2

Meika

Mar 6, 2023

·

Stayed 1 night

the smoke detector kept peeping all night. the first room was disgusting, broke sink, door to the bathroom was broken, linen has stains and the scent I. the room was unbearable. then the second room the door was broken no remote

2

Timothy

Sep 21, 2025

·

Stayed 5 nights

This was the worst place we have ever stayed in. The key would NOT work, it took them 3 days to correct this. No maid service unless you asked for it, overpriced and some tenants were smoking dope everytime you had to go outside your room it reeked. No chair to sit in, no coffee maker, nothing was as described when I booked this place. This was not a pleasure trip. We had a Family member in the hospital that passed away on the 2nd day we were there. This place needs new management quickly and somebody that knows what they are doing. The young maintenance guy, Brandon was all we got, was top notch at his job. He kept us in towels, tissue and got the key lock fixed after the front manager told him about it on the third morning. He was Nice, Professional and Very Courteous to us. He went above and beyond to make sure everyone had what they needed. This young man needs a raise for all he does. We saw him several mornings at 7:30 am working and still working at 10 and 11 at night.

2

paul

May 10, 2025

·

Stayed 1 night

The trip started off entering a dark parking area. Nobody was at the front desk and the entry doors were glass and hadn’t been cleaned probably ever. Once I was in it was smooth but my wife was approached by several “disheveled folks” looking for money while in the car. I asked about the 15-minute cancellation policy that was posted and if anyone used it. She said “oh yes many times this week “. I got my keys and went to check the room. It smelled terrible, and I shot a video to use if this “no refund “ room was going to be a problem. The bed had a white comforter with significant stains, the furniture looked like it was rejected from Goodwill, and the smoke detector was making the beep from a low battery and actually was covered in a plastic bag so people could obviously smoke.

2

Caprice

Apr 24, 2023

·

Stayed 1 night

Room smelled like smoke. The bed caved in in the middle. Not comfortable at all. Will not return.

4

Melissa

Dec 18, 2024

·

Stayed 1 night

The toilet didn’t flush, the restroom door didn’t shut all the way, there was a hole in the ceiling above the shower and the bed was uncomfortable. How do you have a toilet that doesn’t flush?

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Service

Service feedback is mixed: some praise friendly front-desk staff and quick room changes, while others report unhelpful responses, reservation issues, and difficulty obtaining refunds or basic supplies.

Related guest reviews

6

Antoine

Dec 17, 2024

·

Stayed 1 night

Our stay was ok. The black women at front desk was wonderful, respectful, and friendly. There this housekeeping old couple barley speaks English. So they claim, they keep banging on my door for service or when I'm checking out. My bathroom and towels was dirty lucky I had my bleach spray. After servals times I said hold I'm naked or in the bathroom. They just keeping banging on the door. On top of that, they invade your privacy. They go in your room when you tell them not too because I had a dog. My dog is friendly when I am present but come in without me present can cause issue I dont want. This Indian lady knocking on my door. After told her our remote is good and we don't want service. You know what she did. She disregard what I said. Came knocking anyways and then barged her way in. My boyfriend was asleep naked. He woke up shocked and jumped. My dog sense there was an issue and could have bitten her. My dog is friendly but you must be introduced first. She continue to talked and say its front desk telling her no service. They don't listen and I'm very uncomfortable that housekeeping and management can just enter your room you paid for. Without any notification or anything that will warrant you to enter without permission. One thing made it more creepy was the owner was standing by my door for awhile. I watched him when I was at the store acrossed the street to see what he was going to do. They need English speaking workers. Don't bother me with I speak no English.

4

Priti

May 12, 2025

·

Stayed 1 night

Quite and good dining options nearby. Bathroom lock not working but they immediately changed the room.

2

Karla

Sep 23, 2025

·

Stayed 1 night

I had made reservations throughs Hotels.com. Red Roof inn did not honor my reservations. There were at least 4 other people that had the same issue. The staff did not try to work with me. I will not make reservations with Hotels.com or with Red Roof inn

2

Bobby

Sep 21, 2025

·

Stayed 2 nights

Don’t know, I booked and paid for may stay a month ago through Hotels.com and when I went to check in the hotel did not have any record of my reservation. Tried calling Hotels.com to clear it up and all I could get is a damn computer that would only resend my confirmation email but the hotel had no record of it.

10

William

Oct 27, 2024

·

Stayed 1 night

Awesome staff!!

4

James

Dec 24, 2023

·

Stayed 1 night

Other than Bobby and Tina and their assistance, this stay was the worst RR I have been to. There was hair in the tub, the A/C unit couldn't get hot and one of the beds were missing a blanket. They apparently had no more blankets. Bobby was nice enough to check the unit out and gave us 2 sheets because he didn't have access to get more blankets. The towels were dirty with black all over. I went to get replacements and Bobby asked one of the staff if there were any more towels, the man checked and had none. Laundry wasn't done and the person with the key to the storage wasn't there. I had to dry with my dry clean clothes. The sink was broken and leaked. There was trash and a earring in the room. Thank you, Mr. Bobby again for yours and Mrs.Tina's help. We appreciate you also giving us the discount on the room for the inconveniences that had occurred. You succeeded in all areas in the aspect of what you done to help us, and your kindness. Mr. Bobby keep that energy.

2

Ben

Nov 27, 2023

·

Stayed 4 nights

Bed linens stained and dirty, along with towels, hairs on the bed, food in the sink, fixtures broken, paint peeling off doors, and roaches. We checked out the very next morning, 3 nights early through Expedia, and our refund request was denied.

6

James

Jul 30, 2023

·

Stayed 1 night

The best thing about this hotel was the very nice young lady who checked us in. She had to help us get in our room and she brought me an extra pillow. She was very nice and helpful but the hotel overall was in poor shape.

2

Jodie

Oct 23, 2023

·

Stayed 1 night

When we arrived at the hotel, the person checked us in. Upon getting to the room, there were cigarette burns in the sheets, the room was incredibly dirty and after pulling back the sheets there were tons of stains and evidence of bed bugs. I spoke with the front desk who said they could switch the room, and as we were talking another couple came in with the same complaint about their room. The desk staff then became upset and said we need to contact Expedia and they could not do anything for us. We left and ended up having to stay else where due to the room conditions.

2

Dorothy

Sep 21, 2025

·

Stayed 1 night

They called us and cancelled our room after having a reservation booked to visit my son at college for 5 months in advance. With no apologies.

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Location

Location drew mixed reactions: some found it convenient, while others felt uneasy due to loitering, marijuana smoke, and a dark parking area around the property.

Related guest reviews

2

Herman

Jul 3, 2023

·

Stayed 2 nights

The room smelled horrible tried changing rooms and it was the same thing and many homeless people in the area hanging out in front of the hotel. Ended up moving to another hotel . At least the front desk was nice enough to refund the money for not staying

2

Annamaria

Sep 4, 2023

·

Stayed 1 night

Roach invested, unsavory characters, nasty broken down rooms

8

Peter

Jul 19, 2023

·

Stayed 1 night

Convenient to where I needed to be

2

Anne

Feb 18, 2023

·

Stayed 1 night

The woman at the front desk was fabulous, very friendly and accommodating. But I felt uneasy immediately when she had to buzz me in for safety reasons. The motel is on a main thoroughfare, with other motels, restaurants and local businesses all along it. She put me on ‘the quiet side’ of the building. Between the property’s security system at the front door and mention of a quiet side I wondered if there was a dangerous element in the neighborhood that I couldn’t see. When I went to find my room I discovered the property was in shambles. Along the exterior chunks of paint and wall covering were missing. On the inside furniture was missing, there was a big hole in the wall and the mattress was higher at the foot than the head of the bed with a big sag in the middle. I went to get some dinner, figuring I’d bring in my luggage afterwards. Instead, I decided not to go back and found somewhere else to stay. I know the chain is a lower cost option, but the condition of this property was impoverished. I’ve stayed at other Red Roof Inns that were better…no frills, but kept up. After this awful experience I will hesitate to ever stay at another Red Roof Inn. I’ve lost confidence in what I’ll find.

2

paul

May 10, 2025

·

Stayed 1 night

The trip started off entering a dark parking area. Nobody was at the front desk and the entry doors were glass and hadn’t been cleaned probably ever. Once I was in it was smooth but my wife was approached by several “disheveled folks” looking for money while in the car. I asked about the 15-minute cancellation policy that was posted and if anyone used it. She said “oh yes many times this week “. I got my keys and went to check the room. It smelled terrible, and I shot a video to use if this “no refund “ room was going to be a problem. The bed had a white comforter with significant stains, the furniture looked like it was rejected from Goodwill, and the smoke detector was making the beep from a low battery and actually was covered in a plastic bag so people could obviously smoke.

2

Kellie

May 23, 2025

·

Stayed 3 nights

This property was not as shown in the picture. ALL rooms smelt like smoke. Druggies were hanging out everywhere outside the building in the parking lot. The lobby looked like it had never been cleaned. There are no blankets on beds. The floors looked like a dog had ripped them up. Horrible hotel. I will not ever stay at RED ROOF again or use EXPEDIA.

2

Irene

May 7, 2023

·

Stayed 2 nights

I asked and paid for a non smoking room,it reeked of smoke. No hair dryer,coffee maker or iron in the room. The surrounding area was in my opinion unsafe,people smoking strange smelling stuff just hanging around,in one room a big pit bull in the window,looked more like a place for vagrants . Not normal travelers.

2

David

Sep 20, 2025

·

Stayed 1 night

Rooms are filthy. Vagrants all over the establishment.

2

Jacqueline

Apr 21, 2024

·

Stayed 2 nights

the bathroom was filthy, they didn’t have any tissue the light did not work, they had people standing outside smoking weed right by our room they had people selling drugs, when i came to checkout the lady was telling another customer that their microwave was broken and was cursing very unprofessional and dirty disgusting hotel i paid $220 for this room and never again!! i will never ever book at this hotel ever again

6

Barry

Apr 6, 2023

·

Stayed 3 nights

Rooms were average. Place was more of a apartment building. Several rooms had permanent guest. Some were even cooking in them. Outside grounds was a mess construction going on one side of building. Litter on the other side.

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Dining

Not enough information in reviews.

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6

Celestine

Sep 20, 2024

·

Stayed 1 night

There were no cups in my room. The desk chair was broken. It was just a basic room. I guess you get what you pay for!

4

Priti

May 12, 2025

·

Stayed 1 night

Quite and good dining options nearby. Bathroom lock not working but they immediately changed the room.

2

Nancy

Oct 1, 2024

·

Stayed 1 night

If less than a 1 star were possible that is what I would give it. Bedspreads had stains and holes. Bath towels were still damp. NO hand towels or wash cloths. NO hair dryer, even though the desk gal said she would find and bring us one. Never happened. No cups, NO soap. No coffee. Horrible. Worst hotel experience ever.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$56
March	$57
April	$58
May	$75
June	$68
July	$64
August	$59
September	$74
October	$72
November	$71
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $65	17 $65	18 $69	19 $67
20 $63	21 $63	22 $63	23 $64	24 $64	25 $169	26 $166
27 $63	28 $64	29 $64	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
				1 $63	2 $63	3 $63
4 $64	5 $63	6 $63	7 $63	8 $64	9 $64	10 $63
11 $63	12 $56	13 $64	14 $64	15 $64	16 $64	17 $63
18 $63	19 $64	20 $64	21 $64	22 $64	23 $64	24 $64
25 $64	26 $64	27 $64	28 $64	29 $64	30 $67	31 $67

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Deluxe Room, 2 Double Beds

Superior Room, 1 King Bed

Superior Room, 1 King Bed (Roll-In Shower)

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Greenville, NC

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