Name: Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG
Address: 833 39th Street, Sunset Park, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $195–$530 per night
Rating: 8.27

What guests think

Across reviews, Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG is praised for clean, comfortable rooms, friendly staff, and a satisfying complimentary breakfast, with many guests highlighting the easy access to the D train.

Several note the industrial surroundings and views, plus street or subway noise that can affect sleep. Parking is through a third-party garage next door, typically paid and sometimes limited or confusing. Rooms tend to run small, and a few guests reported issues like weak heat, intermittent hot water, or Wi-Fi problems. Expect a clean, simple base with quick subway access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is through an adjacent third-party garage; it is paid, sometimes limited, and directions can be unclear. Several reviews mention 24/7 lobby coffee; otherwise amenities feel basic.

Related guest reviews

10

Guy

Jun 17, 2024

·

Stayed 1 night

I have to pay $30 to park my vehicle

10

Edna

Dec 2, 2023

·

Stayed 1 night

I love the King sized and very comfortable bed! Also the room was very clean! I am very particular about cleanliness and this hotel passed that test in flying colors. The breakfast was pretty good, too. I parked my car in their parking garage for $33 a night and that was a fair price for NYC. Overall a great stay. Will come back again.

10

Jaime

Jul 28, 2023

·

Stayed 1 night

Great staff. Nice sized and clean room. You can hear the train at times from the side of the hotel I was on, but it didn't really disturb me. It sounded like someone rolling luggage down the hallway. Parking was $33 a day and you can get to and from the garage through the hotel.

8

Fessehazion Hadgu

Jul 9, 2025

·

Stayed 2 nights

The hotel was clean. Parking is ran by a differnt company anr it is vallet parking

8

Mi-Jeong

Mar 2, 2025

·

Stayed 1 night

The parking instructions was unclear while the parking availability is marked in the description. There is a public parking garage next to the hotel, but I didn't get any guidance regarding this.

8

Ann

Jun 16, 2025

·

Stayed 4 nights

It was a nice property abd the room was sufficient. Unfortunately, there were no comfortable chairs in the room. You had to sit on the bed or on those very small insafe little seats. The truck noise at 5 in the morning was annoying and there is no convenient parking. The garage next door is expensive. Not sure if i would stay at that property again.

10

christina

Aug 31, 2024

·

Stayed 3 nights

Location of the property looked suspious but overall was very convenient with the train station in walking distance. There were warehouses surrounding the area but overall we didn’t feel unsafe. Parking was a bit of a headache as the company to park the cars is not connected with the hotel and the person didn’t speak much English so we didn’t go with that ($30 night) and just circled the area to find an outside parking. The room were small but expected for NYC.

2

Kevon

Dec 20, 2024

·

Stayed 4 nights

On site parking was a key reason for choosing this hotel, but it wasn't available...even though it was displayed ont the Expedia app as an included amenity of the hotel. The valet parking had to be purchased separately from another company that didn’t seem trustworthy.

10

Ummkutubah

Nov 21, 2023

·

Stayed 3 nights

There was no parking we had to look for parking on the street.

8

Roberto

Apr 14, 2025

·

Stayed 3 nights

Convenient parking, but a bit expensive

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean, with housekeeping keeping spaces tidy. A few reported lapses such as stained or dirty items and isolated cleanliness issues.

Related guest reviews

10

Barry

Jun 6, 2025

·

Stayed 1 night

Clean and comfortable

10

Inanc

Aug 5, 2024

·

Stayed 1 night

Very clean

10

Dapheka

Dec 30, 2024

·

Stayed 1 night

Nice hotel and it was really clean

10

Cathy

Jun 14, 2025

·

Stayed 2 nights

Very clean hotel, all of the employees were nice and professional. I had a great stay with me family.

10

Joseph

Dec 31, 2024

·

Stayed 3 nights

Nice and clean hotel. Welcoming, friendly staff.

2

Davit

Aug 15, 2025

·

Stayed 1 night

They give me room full with sperm I ask it on other room but he told me cannot give me different room because I stay for just the night I went there with my wife and we just no stay that hotel I just make checking and check out they show too give me money back

8

Adria

Nov 21, 2025

·

Stayed 1 night

Clean room, courteous staff

10

Latoya

Mar 13, 2025

·

Stayed 1 night

Excellent clean hotel

8

Trevor

Oct 22, 2025

·

Stayed 1 night

Clean and comfortable hotel, friendly accommodating staff.

6

Khadijah

Aug 3, 2023

·

Stayed 1 night

The room had bugs and dirty linen sheets, towels

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable but compact, with many noting noise from nearby trains or the street and limited soundproofing. A few guests mentioned maintenance or amenity issues like inconsistent heat/hot water and unreliable Wi-Fi/casting.

Related guest reviews

6

Fernanda

May 13, 2025

·

Stayed 1 night

I was located next to the train stations and I couldn't sleep because of the noise.

6

Kenneth

Jun 12, 2025

·

Stayed 3 nights

Street noise is quite loud.

8

Meile

Mar 20, 2024

·

Stayed 1 night

The lady receptionist at late night wasn’t rude but seems like very indifferent and offish. The room is very clean and new but it’s a bit noisy at night. You can hear the noise when the D train subway passing by. Overall is very good.

8

Patrick

Aug 17, 2025

·

Stayed 2 nights

Nice area but not a lot of parking available. Staff was friendly, room was clean, facilities looked great. The only thing that gave me trouble was the tv wasnt connected to wifi so I was not able to cast anything from my phone.

8

Christopher

Dec 6, 2024

·

Stayed 5 nights

Good location for our trip, only negative was our room looked over subway tracks which made it noisy when trying to sleep

10

Herveline

Jan 20, 2025

·

Stayed 3 nights

This hotel was convenient because it was right near a train station and bus stop and corner store. I was able to get where I needed to be. I had no issues with the staff and they cleaned our room when asked and gave fresh towels. The breakfast was a plus! I wish the lobby and actual hotel room was more roomy but other than that I would come here again.

8

Alamelu

Mar 23, 2025

·

Stayed 3 nights

View from the back of the property needs improvement. Windows need better noise control so the train noise is not heard at night.

8

Andres

Nov 1, 2024

·

Stayed 5 nights

The hotel is located right around the corner from the D train , this makes it a very convenient location. There is a deli that’s open day and night where you can pick up dinner and drinks and snacks late at night . The hotel is relatively new and so it’s a nice facility, the breakfast offerings were just not for me, pancakes and other stuff like muffins and bananas. The cleanliness could be better in the rooms , the air conditioning didn’t seem to work too good . I would stay here again but would be concerned with the air conditioning.

2

James

Jan 23, 2025

·

Stayed 2 nights

There was noise all night. I got no sleep. I ended up missing my interview. There was no Wi-Fi. The shower head was dripping all night and there was no heat

8

Jared

Sep 22, 2024

·

Stayed 2 nights

The rooms were clean, and the beds comfy. Only real complaints I had were that noise from the streets makes it through the windows too well, so it’s hard to sleep until later into the night, and the shower handle was designed in a way that I couldn’t stop a little bit of water from dripping out once we had used it. Perhaps it was leak in the valve.

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Service

Staff are widely described as friendly and helpful, with smooth check-in and attentive assistance. However, a minority reported unwelcoming or rude interactions and occasional responsiveness issues.

Related guest reviews

8

Elena

Nov 10, 2025

·

Stayed 5 nights

Good Hotel. Nice location. Close to the subway. Staff was friendly and accommodating. Breakfast was a typical breakfast. Overall, I'm very happy with my stay here.

10

Mehmet Can

Nov 18, 2024

·

Stayed 6 nights

I had a fantastic experience at this hotel. A special thanks to Destiny, Linda, and Vitali, who were incredibly helpful from check-in to check-out. They kindly answered all my questions and went above and beyond to ensure a smooth and pleasant stay. Their exceptional service truly made a difference. Cleanliness was top-notch, and the property was well-maintained and in excellent condition. The bed and room setup were very comfortable, though slightly short of perfection. The hotel’s location in Sunset Park was another highlight, offering easy access to the area while feeling safe and convenient. Bonus points for their visible efforts toward environmental friendliness, which added to the positive impression. Highly recommended!

10

Cintia

Dec 7, 2024

·

Stayed 1 night

Great customer service even though front desk was dealing with a rude client prior to checking in, he was calm and professional and very apologetic about the drama, room was very clean and breakfast had many options.

10

Thomas J

Apr 18, 2025

·

Stayed 2 nights

The staff was very pleasant and helpful. We enjoyed our stay.

2

Michelle

Apr 2, 2025

·

Stayed 1 night

The customer service is the worst. People either in reception or also in the kitchen they are not kind at all. They are working as a machine, not kind, not nothing.

6

Reshawnda

Aug 5, 2025

·

Stayed 3 nights

Staff wasn’t welcoming.

10

VERONICA

Nov 27, 2024

·

Stayed 1 night

The staff is very friendly and approachable and always willing to accommodate you to ensure your stay enjoyable. This was my 3rd time staying there and I've never had a bad experience.

8

Chris

Nov 16, 2024

·

Stayed 6 nights

Staff was very friendly & helpful .

10

Shawn

Apr 6, 2024

·

Stayed 1 night

Hotel was clean staff was professional and freindly. Overall a great stay!

10

Brian

Jan 24, 2025

·

Stayed 2 nights

Loved the facilities and attentive service provided by staff.

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Location

Close to the D train/9th Ave station, making access to Manhattan and around Brooklyn easy. The immediate surroundings are industrial and not scenic, with some noise from tracks and limited nearby dining, though several guests still felt generally safe.

Related guest reviews

10

Taliyah

Jul 10, 2025

·

Stayed 2 nights

Location is about a block from a train stop which is convenient, room was a good size and checking in was easy. Room was clean, Dove toiletries were provided. I'd definitely stay again

10

Carolyn

Sep 6, 2023

·

Stayed 1 night

The hotel is very nice and looks well maintained. It’s located in a small business area and was not really convenient to where I needed to go.

8

Elena

Nov 10, 2025

·

Stayed 5 nights

Good Hotel. Nice location. Close to the subway. Staff was friendly and accommodating. Breakfast was a typical breakfast. Overall, I'm very happy with my stay here.

8

Vinod

Nov 12, 2024

·

Stayed 2 nights

Fairly priced and conveniently located close to the metro station.

10

Angela

May 31, 2024

·

Stayed 2 nights

Great property close to Subway. This was a great home base for our trip.

8

Lillian

May 19, 2025

·

Stayed 5 nights

The area where hotel is located is not to picturesque. There is factory in front hotel and nothing worth seeing outside the window. Service was good. there was a problem in bathroom facility that a pole was loose and I almost fell holding on to it, but upon mentioning the issue it was corrected right away. The few restaurants available near by delivered to hotel so this was good. Chinese restaurant and italian. I did not walk around the area as I felt it was not to safe though speaking with other guest I was informed that the area was safe.

10

Marketa

Jul 12, 2024

·

Stayed 5 nights

We had a great stay in Brooklyn, hotel was very clean and delicious breakfast. Subway right around the corner.

8

Susan

Sep 27, 2023

·

Stayed 6 nights

Close to 9th Ave. station. No amenities. No food selection after breakfast and limited snack choices. Felt area was safe, but nothing much in surrounding area.

8

Janet

Jun 19, 2024

·

Stayed 7 nights

This was a reasonably priced hotel, two blocks from a Metro line, offering a quick, basic breakfast. The area around the hotel is a light industrial area, not for walking around or exercise walks in the morning.

8

Mia

May 28, 2025

·

Stayed 2 nights

Neighborhood looks a little sketchy but it’s not bad. The hotel, unfortunately looks out on some garages across the street and they are pretty messy. In back of the hotel is the train tracks and a cemetery beyond that. So not a beautiful location. OTOH it was pretty quiet. The staff are nice. Rooms were good. Comfy bed and pillows. Breakfast was decent. There is a subway stop just down the street, 9th Ave. It’s not clear when you arrive but you can pull into the adjacent garage and park there for $33 per night. Not bad really Once we got past the shabby surroundings we enjoyed our stay at the hotel.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked, with many options and consistent quality. Some noted limited variety for certain diets and a small, crowded dining area at peak times.

Related guest reviews

6

Paul

May 19, 2023

·

Stayed 3 nights

The subway is only 2 mins away. I felt reasonably safe in the area during the day, but didn't like the area after dark. The breakfast area is always full and feels squashed. The area is not big enough for the amount of guests.

10

YOLANDA

May 28, 2023

·

Stayed 1 night

The breakfast was excelent. Everything so clean Recomended

8

Jennifer

Nov 20, 2025

·

Stayed 2 nights

Staff was very helpful, the breakfast was quite good and very convenient as well as having parking attached to the hotel

10

Cintia

Dec 7, 2024

·

Stayed 1 night

Great customer service even though front desk was dealing with a rude client prior to checking in, he was calm and professional and very apologetic about the drama, room was very clean and breakfast had many options.

8

Shirvani

Jul 28, 2024

·

Stayed 18 nights

The room was comfortable equipped with a microwave and mini fridge. There is a view that can be seen through the hotel glass windows There are a room for improvements with this property especially with limited sound proofing, the train tracks are close by and which causes a lot of noise. The vegetarian menu in the complimentary breakfast was very limited and there should be some variations. Further to this, the garbage disposal is very unsightly as heaps of garbage bags are placed to the front of the hotel for disposal in this area. There are on the request late check out if required until 2.00pm. Just ask and the staff tries to accommodate you as best as they can. Overall, the hotel was good experience for my stay and I definitely recommend to anyone visiting Brooklyn.

10

Marketa

Jul 12, 2024

·

Stayed 5 nights

We had a great stay in Brooklyn, hotel was very clean and delicious breakfast. Subway right around the corner.

8

Ulrich

Nov 23, 2024

·

Stayed 1 night

The hotel was clean, and the breakfast was very good

8

Olivia

Dec 27, 2024

·

Stayed 3 nights

Attendant was available 24x7, Access to room was smooth, Room was comfortable but small, 2 queen beds seemed like full/double, but were clean and comfy. Ran out of hot water in the shower for about 10 minutes. Breakfast service was excellent with many options, hot and cold, available, and every add-on for coffee and tea you can imagine.

8

Sharon

Jun 20, 2024

·

Stayed 8 nights

Breakfast should have more variety, I'm referring to the hot breakfast as I felt the eggs could have more variations in its preparation.

8

Mia

May 28, 2025

·

Stayed 2 nights

Neighborhood looks a little sketchy but it’s not bad. The hotel, unfortunately looks out on some garages across the street and they are pretty messy. In back of the hotel is the train tracks and a cemetery beyond that. So not a beautiful location. OTOH it was pretty quiet. The staff are nice. Rooms were good. Comfy bed and pillows. Breakfast was decent. There is a subway stop just down the street, 9th Ave. It’s not clear when you arrive but you can pull into the adjacent garage and park there for $33 per night. Not bad really Once we got past the shabby surroundings we enjoyed our stay at the hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$118
February	$128
March	$159
April	$200
May	$234
June	$275
July	$233
August	$205
September	$269
October	$267
November	$209
December	$271

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $469	15 $430	16 $396	17 $380	18 $433	19 $464
20 $260	21 $384	22 $525	23 $510	24 $402	25 $449	26 $449
27 $196	28 $206	29 $220	30 $237

Su	Mo	Tu	We	Th	Fr	Sa
				1 $264	2 $402	3 $420
4 $202	5 $301	6 $287	7 $300	8 $340	9 $505	10 $530
11 $247	12 $269	13 $254	14 $251	15 $290	16 $422	17 $420
18 $270	19 $224	20 $246	21 $231	22 $231	23 $394	24 $358
25 $195	26 $210	27 $198	28 $205	29 $203	30 $407	31 $387

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

Standard Room

Guest reviews

Very good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express - NYC Brooklyn - Sunset Park by IHG

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