Name: Best Western Plus Harrisonburg
Address: 3325 S Main St, Virginia, United States of America, Harrisonburg City County, US
Price range: US$87–US$200 per night
Rating: 8.63

What guests think

Across reviews of Best Western Plus Harrisonburg, travelers consistently praise clean, comfortable rooms, friendly front-desk service, and a convenient location near I-81 and JMU, with many noting a generally quiet, safe atmosphere.

Common drawbacks include damp or musty rooms, occasional mold or odor complaints, and very high beds that some guests found hard to climb. Facility feedback is mixed: the indoor pool ranges from warm and enjoyable to closed or uncomfortably cold, and coffee or breakfast quality can be inconsistent. Overall, expect a convenient, staff-forward stopover with generally reliable basics and some variability in maintenance and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There is an indoor pool and a fitness room, but guest experiences are mixed, with multiple reports of pool closures or chilly water and several noting no operating spa or hot tub. Some found the pool area humid or poorly ventilated.

Related guest reviews

6

mark

22 Oct 2024

·

We booked this property because it advertised an indoor pool. This was the only reason we booked here. The pool had been closed for a long time, and yet it is still listed on the booking page, complete with photos.

10

Barbara

31 Dec 2023

·

Stayed 1 night

The staff is friendly. April Wilson, the manager is excellent. The breakfast is good and the pool water is amazingly warm. The only "negative" is the bed height. The top of the bed is nearly 3' off the floor. Management has put a small step stool in the rooms for shorter individuals to get on the bed. My wife is about 5' and had to use the step stool.

8

Eric

5 Apr 2025

·

Stayed 1 night

Nice quiet stay. Pool was warm for the kids

8

Karen

2 Jul 2025

·

Stayed 1 night

Spent one night while making a long drive between states. Room was comfortable but humid. The hallways felt nice and dry and cool but it just felt damp in the room and smelled faintly like a wet dog. Pool was great, our son really enjoyed it. Breakfast was pretty standard hotel fare, not bad.

10

Michel

7 Mar 2025

·

Stayed 1 night

Welcoming staff. Lovely room. Decent continental breakfast. There is a small pool and clean workout facility. Couldn’t find the “spa”.

6

Dmitriy

13 Aug 2024

·

Stayed 1 night

The very first room I checked into was very smelly. They gave me another one it was better but a strong sense of chemicals where present. Booked based on the pool picture but it was nothing close to that in reality the pool facility is hot and humid you can barely be there and much smaller in real life. Some of the towels were not sparkling white. And also the shower pressure was horrible. Shower head was horrible too no adjustments.

6

Aaron

13 Jul 2025

·

Stayed 2 nights

Pool was closed and I am traveling with a 6 year old.

4

Sean

12 Sept 2025

·

Stayed 1 night

Staff was neither welcoming or rude just a general business like demeanor. What I didn't appreciate is prior to booking I spoke with front desk who started their pool was heated and working, upon arrival I once again confirmed the pool was heated. Needless to say it was either not heated or not working as it was freezing cold. Spoke to the front desk who advised they turned the temp up, stayed out there for awhile and it never got anywhere close to warm

4

Misty

9 Jan 2025

·

Stayed 2 nights

I stayed there because they had an indoor pool but when I went to go to the pool to my disappointment the pool was out of order.

10

Elisa

5 Jan 2025

·

Stayed 1 night

Nice hotel room, clean, and spacious even for a two queen. The bath drain did have like a slow drain making me have to add more water to my daughters bath. The pool was also closed which was not put anywhere online but should be. We were disappointed about that. Dawn in reception was tremendous. She came over and talked to my daughters and they ended up hugging her goodbye. The breakfast room left some to be desired with a bunch of two person tables spread out and hard to sit together as a family of 4 but the couch in the middle near the fireplace was super nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property and rooms as clean, but recurring reports mention damp or musty odors, occasional mold, and isolated pest issues. Public areas sometimes had strong smells.

Related guest reviews

6

Debbie

20 Jul 2025

·

Stayed 1 night

The bathroom had mold in it. bottom of wall at the floor level. abathroom floor was dirty and appeared to never had been mopped.

8

Karen

2 Jul 2025

·

Stayed 1 night

Spent one night while making a long drive between states. Room was comfortable but humid. The hallways felt nice and dry and cool but it just felt damp in the room and smelled faintly like a wet dog. Pool was great, our son really enjoyed it. Breakfast was pretty standard hotel fare, not bad.

10

David

13 Dec 2025

·

Stayed 1 night

Room was clean, staff was nice, had hot shower, breakfast was good

10

Annaleia

13 Oct 2025

·

Stayed 1 night

The room was clean and the beds were comfortable. The front desk staff were friendly. I would definitely stay again.

6

Theresa

18 Oct 2025

·

Stayed 1 night

Room was decent and minimal, bed was soft but saggy. Overall clean enough and no smells. Hallway had strong food smells and stairwell had dog waste smell and dirty walls. Outside front door also had a strong dog waste smell and dying plants in pots. Check in was awkward, not polished but employees are trying to do with less it appears. Tea and coffee were awful and zero fruit or non dairy options. This hotel is ok in a pinch - it was clean - but misses the extra hospitality pluses one gets at Hilton and Marriot, usually.

6

Mei-Ling

3 Oct 2025

·

Stayed 2 nights

The first room I was originally issued had baby cockroaches crawling on the desk and wall. The desk agent was kind and issued me a new room. I did not see any in the new room. I was expecting a little more for $600+ per night.

8

Mary

23 Aug 2025

·

Stayed 3 nights

Nice hotel close to major highway. The room stayed very damp despite the ac running. I was moved to a new room on day 2 and the updates were nicer there. I think the aca need to be maintained so they dry the air.

6

Kevin

1 Jul 2024

·

Stayed 1 night

Stayed in room 108. Very damp and musky.

2

shane

25 Jun 2025

·

Stayed 1 night

There was mold everywhere in each of the rooms we checked into. Mold was also in the and coming out of the bathroom vent. Management refused to refund and also lied to Expedia when they said there was none. I tried three rooms all had the same issues. This was a terrible hotel, the front door didn’t work and also smelled liked smoke everywhere. I’ve never complained about a hotel or business until now but I’d never ever stay there or use best western again. The manager said they would do what they did when Expedia called and inquired and unfortunately they lied about the mold in the room

10

Sharon

10 May 2025

·

Stayed 1 night

Our room was perfect and the beds were very comfortable. Bathroom was immaculate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and updated with very comfortable beds, though several guests found the bed height inconvenient. Recurring issues include humidity or poor bathroom ventilation, occasional noise from the busy road, and sporadic maintenance problems such as TV or shower hardware.

Related guest reviews

8

Adam

22 Jun 2025

·

Stayed 1 night

Older hotel, but it’s been updated and the room was clean. Beds were comfy. No real complaints there. When we first walked in, the room felt super humid, which was strange because the A/C was already running. Not sure what was up with that, but it was definitely noticeable. The bathroom didn’t have a fan or vent, which isn’t great, and the shower had one of those low-flow heads that just kind of trickles on you. Breakfast was solid though. Pretty typical hotel stuff, eggs, sausage, biscuits and gravy, potatoes, waffles, but all of it was actually pretty good. The staff was friendly and helpful, which always makes a difference. Overall, not a bad stay, just felt like we paid a little more than we should’ve for what it was. Clean, decent, but nothing special.

6

Wilton

16 Dec 2024

·

Stayed 2 nights

First room we entered the heat did not work. The second room the T V did not work. The third room the TV kept cutting off. We were too tired to keep moving rooms. The breakfast was good, room was clean and bed was comfortable.

4

Richard

24 Feb 2025

·

Stayed 2 nights

The hotel was priced similarly to the hotels around it. It’s lit and decorated as an upgraded property. It even has been refurbished. The proof is in the pudding though. We sank into bed and slept badly. The lighting in the room was dim and uncomfortable and there is 0 ventilation in the bathroom, so it turns into a sauna the moment you have any steam. It’s those details that really end up mattering. Can I sleep well, can I get ready in comfort around a shared bathroom.

6

Richard

17 Aug 2025

·

Stayed 1 night

Very spacious room. Pillows could be better. Room was very humid and couldn’t get cold enough. Over all it was just a place to lay our heads

10

Carl

4 Jun 2023

·

Stayed 1 night

Getting to Rt 81 when leaving the property was a bit confusing. The bed in our room was quite high. Other than that, we had a very pleasant stay.

8

Brian

21 Dec 2024

·

Stayed 1 night

Size of room was larger than expected.

8

Michael

10 Feb 2024

·

Stayed 1 night

A bit noisy with all the truck traffic right out front of the building. Wanted a copy of my receipt for the visit. But, desk clerk unable to give me one because I purchased via third party(Orbitz). However, I opted at booking to pay at the property not pay ahead. So, I should have been given a an invoice receipt for my visit but didn’t.

10

John

12 Mar 2023

·

Stayed 1 night

Clean and new with a great bed! The internet is very slow.

6

Cheryl

26 Feb 2023

·

Stayed 1 night

The staff was friendly and polite. The property was clean and well kept. However, when searching for a hotel, one of my "filters" was for handicapped accessible. The entrance, layout and elevator certainly were accessible for wheelchairs and walkers. The beds, unfortunately, were not easily accessible for anyone with a physical di

10

Katie

16 Oct 2025

·

Stayed 1 night

Very clean spacious rooms and very nice aesthetic.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and efficient at the front desk. A few guests reported rigid policies or inconsistent responses, such as late checkout charges or dismissive handling of concerns.

Related guest reviews

8

Karen

8 Oct 2025

·

Stayed 3 nights

Overall, this place was convenient & clean, with excellent service at the front desk. Daily housekeeping was a nice surprise. There was no recycling option but I don't think there's much of that in the Harrisonburg area. My only complaint was that our room often smelled of cigarette smoke, perhaps because the outdoor smoking area was below us. This only happened at breakfast time and in the evening. Perhaps the smokers can be given a spot away from the building?

2

Alexis

23 Aug 2025

·

Stayed 1 night

Do not believe the photos online. The hotel has an extremely foul, stale oder. There are areas where you can see pain over spaces that clearly need to be repaired/replaced. There was visible mold in our shower and when we reported to the hotel staff his response was very dismissive. I was extremely uncomfortable but because the booking was nonrefundable we were forced to stay. Take my advice find another hotel!

6

Stanley

3 Aug 2025

·

Stayed 2 nights

I’ve stayed at many BW Plus hotels and this one was was definitely not up to par with my previous positive experiences I’ve come to expect. Overheard a manager talking about being understaffed while sending home an employee saying they were cutting hours??? Better choices in the area

10

Sydney

10 Apr 2025

·

Stayed 2 nights

The front desk staff was so accommodating and very sweet good recommendations will definitely be booking here again on our next harrisonburg stay ❤️ victor i met checking in and my first night and met his fiancée the day before check both very amazing and great to be around 10/10 recommend

10

Robert

21 Sept 2025

·

Stayed 1 night

Front desk employee Victor was very helpful and courteous both at check in, on the phone and at check out.

10

Madison

23 May 2024

·

Stayed 1 night

Everything was great, nicest staff ever

10

Joey

16 Oct 2025

·

Stayed 1 night

Was especially impressed by the front desk staff, particularly Kegan. She was exceptionally friendly, professional, and experienced. Thank you.

2

Patirck

3 Mar 2025

·

Stayed 1 night

Due to weather conditions, we had to modify our plans very last minute, we were leaving from Montreal and going to Cocoa florida. We contacted customer support, who contacted the hotel to cancel our reservation, which was past the delay, and it was none negotiable to reimburse us, this was very deceiving considering the last minute change of plan which was for our own security.

10

Mary ann

26 Oct 2025

·

Stayed 1 night

My family had reservations and we were able to check in early. The staff were very informative and professional. Our room was clean and inviting. We had breakfast which was very good.

6

Lucille

15 Sept 2025

·

Stayed 1 night

When you walk in the facility it is very stark & unwelcoming. The receptionist was very nice & efficient. The hook that holds the shower head was broken so you had to hold the wand while trying to shower. What happened to the plain old stationary shower heads. Why switch to a hand held shower head? The bed was comfortable & the room was clean. When I went for breakfast around 8:30 A.M. the staff was having breakfast & in the way of customers trying to get their food. If the staff is going to eat breakfast it should be before or after the paying customers have eaten.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Conveniently just off I-81 and close to JMU, shops, and restaurants; many found it an easy, safe stopover. Some noted traffic noise and an industrial setting.

Related guest reviews

10

Leonid

2 Jul 2025

·

Stayed 1 night

Convenient location.

8

John

21 Jul 2025

·

Stayed 1 night

The location was locally close to many places (restaurants and shops). Clean and quite room.

8

Phillip

30 Apr 2025

·

Stayed 1 night

The property was located near shopping and fast food, close to the area. The staff was friendly and I felt safe at the hotel on my own.

10

Gary

11 Aug 2025

·

Stayed 1 night

Liked the location just off the expressway. Room was clean and comfortable.

8

Regina

4 Apr 2025

·

Stayed 1 night

Great for a short stay when visiting JMU. Second visit staying here. Close to campus. Friendly staff with quick checkin. Decent hot breakfast options. Small eating area but sufficient.

10

Catherine

9 Mar 2025

·

Stayed 1 night

Liked the convenience to JMU and other Harrisonburg sites

10

Robert

4 Sept 2025

·

Stayed 1 night

Convenient access to Hwy 81

10

John

30 Mar 2025

·

Stayed 1 night

Located close to interstate. Easy in and out(auto). Close to food and other stores.

6

Sarah

29 Aug 2024

·

Stayed 1 night

Nice hotel, good breakfast, shame it’s on a busy road, so woken early from traffic.

8

Michael

10 Feb 2024

·

Stayed 1 night

A bit noisy with all the truck traffic right out front of the building. Wanted a copy of my receipt for the visit. But, desk clerk unable to give me one because I purchased via third party(Orbitz). However, I opted at booking to pay at the property not pay ahead. So, I should have been given a an invoice receipt for my visit but didn’t.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Hot breakfast is often described as good with a decent variety. However, several reviews criticized quality or coffee, and guests noted limited gluten-free options and a small, sometimes crowded dining area.

Related guest reviews

10

Jody

24 Mar 2025

·

Stayed 1 night

Staff was very friendly, room was clean and beds comfortable. Breakfast was very good with nice selection.

4

monica

1 Aug 2025

·

Stayed 3 nights

The breakfast was gross, every single morning. It wasn’t prepared well at all. The

10

David

13 Dec 2025

·

Stayed 1 night

Room was clean, staff was nice, had hot shower, breakfast was good

10

Brenda

22 Oct 2025

·

Stayed 1 night

Breakfast was ready when we got there, good variety.

10

Aaron

17 Dec 2024

·

Stayed 1 night

Everything was great. Breakfast was the absolute best I’ve had in a hotel since pre-covid. However, the coffee was the worst I’ve ever had anywhere! Absolutely horrible coffed

8

david

7 Jun 2025

·

Stayed 1 night

Nothing unique.Basic off interstate hotel Rooms clean& spacious. Breakfast lack anything for GF diet.

8

Candice

8 Sept 2025

·

Stayed 1 night

Location was good. Hotel is good. Breakfast was trash.

8

david

7 Jun 2025

·

Stayed 1 night

Nothing unquie. Rooms are clean spacious Breakfast wouldn’t recommend nothing for GF diet.

8

Regina

4 Apr 2025

·

Stayed 1 night

Great for a short stay when visiting JMU. Second visit staying here. Close to campus. Friendly staff with quick checkin. Decent hot breakfast options. Small eating area but sufficient.

10

Mary ann

26 Oct 2025

·

Stayed 1 night

My family had reservations and we were able to check in early. The staff were very informative and professional. Our room was clean and inviting. We had breakfast which was very good.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$94
February	US$89
March	US$92
April	US$100
May	US$139
June	US$107
July	US$102
August	US$99
September	US$142
October	US$135
November	US$127
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $122	17 $99	18 $173	19 $123
20 $99	21 $90	22 $92	23 $90	24 $106	25 $175	26 $164
27 $89	28 $93	29 $95	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2	3
4	5 $99	6 $99	7 $99	8 $101	9 $164	10 $164
11 $99	12 $99	13 $99	14 $96	15 $99	16	17
18 $94	19 $94	20 $94	21 $100	22 $99	23 $200	24 $199
25 $87	26 $96	27 $93	28 $95	29 $137	30 $198	31 $186

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Larger Room;With Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Plus Harrisonburg

Have a question?

Prices for upcoming dates