Chachagua Rainforest Hotel & Hot Springs
From
US$198
/ night
Select dates to see prices and availability
From
US$198
/ night
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a waterslide. Additional amenities at this lodge include complimentary wireless internet access and concierge services. Guests can get around on the sh...
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a waterslide. Additional amenities at this lodge include complimentary wireless internet access and concierge services. Guests can get around on the shuttle (surcharge), which operates within 200 kilometers.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Colibri, one of the lodge's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:00 AM.
Rooms
Treat yourself to a stay in one of the 26 individually decorated guestrooms, featuring private pools and heated floors. Your bed comes with down comforters and premium bedding. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Chachagua Rainforest Hotel & Hot Springs in Peñas Blancas, you'll be 8.5 mi (13.6 km) from Arenal Adventure World and 9.4 mi (15.2 km) from Costa Rica Chocolate Tour. This family-friendly lodge is 11.1 mi (17.8 km) from La Fortuna Waterfall and 12 mi (19.4 km) from Ecoglide Arenal Park.
What's nearby
La Altura Viewpoint(3.2 Miles)
Proyecto Asis(7.6 Miles)
Arenal Adventure World(8.5 Miles)
El Salto Fortuna River(8.6 Miles)
Costa Rica Chocolate Tour(9.4 Miles)
La Fortuna Park(9.7 Miles)
La Fortuna Waterfall(11.1 Miles)
Ecoglide Arenal Park(12 Miles)
Baldi Hot Springs(12.4 Miles)
Kalambu Hot Springs(12.5 Miles)
Paradise Hot Springs(12.6 Miles)
Ecotermales Fortuna(12.6 Miles)
Los Lagos Hot Springs(13 Miles)
Termales Los Laureles(13.5 Miles)
Natura Eco Park(13.9 Miles)
La Fortuna (FON-Arenal)(10.9 Miles)
Juan Santamaria Intl. Airport (SJO)(63.5 Miles)
Location
2 Km. West from San Rafael de Peñas Blancas, San Ramon Alajuela. 15 Km from Fortuna Downtown, Chachagua, Peñas Blancas, Cantón San Ramón, Costa Rica
La Altura Viewpoint (3.2 Miles)
Proyecto Asis (7.6 Miles)
Arenal Adventure World (8.5 Miles)
El Salto Fortuna River (8.6 Miles)
Costa Rica Chocolate Tour (9.4 Miles)
La Fortuna Park (9.7 Miles)
Room options
8
Chachagua River Villa
2 Large Double Beds
Sleeps 4
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
11
Two Bedroom Villa with Plunge Pool
1 Extra-Large Double Bed
and 2 Large Double Beds
Sleeps 6
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
9
Master Bungalow
1 Extra-Large Double Bed
Sleeps 2
1109 ft²
Air ConditioningHeated FloorWi-Fi (Free)Private PoolOutdoor Private Spa Tub
22
Hacienda Cercone
2 Extra-Large Double Beds
, 2 Large Double Beds
, 1 Single Bed
and 1 Bunk Bed
6997 ft²
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
6
Rainforest Bungalow
2 Large Double Beds
Sleeps 4
646 ft²
BalconyAir ConditioningHeated FloorWi-Fi (Free)Private Pool
9
Jungle Treehouse Adults Only
1 Extra-Large Double Bed
Sleeps 2
1066 ft²
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
9
Casita Suite
2 Large Double Beds
Sleeps 4
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
5
Rainforest Bungalow with King Bed
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeated FloorWi-Fi (Free)Private Pool
Guest reviews of Chachagua Rainforest Hotel & Hot Springs
9.4
Superb
Based on 509 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Chachagua Rainforest Hotel & Hot Springs delivers an immersive, secluded rainforest stay with abundant wildlife, private bungalows and treehouses, on‑site trails and hot springs, and consistently friendly staff that help arrange tours and resolve issues for a relaxed, nature‑focused getaway.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Chachagua Rainforest Hotel & Hot Springs delivers an immersive, secluded rainforest stay with abundant wildlife, private bungalows and treehouses, on‑site trails and hot springs, and consistently friendly staff that help arrange tours and resolve issues for a relaxed, nature‑focused getaway.
Guests enjoy water slides, a waterfall trail, and on‑site coffee and chocolate tours, with many finding the grounds tranquil and activities engaging for both adults and kids. Recent renovations have brought daytime noise and occasional facility closures, and several note aging or limited pool areas and water temperatures that skew warm. Dining feedback is mixed—breakfast often praised, but menus can feel limited or pricey for longer stays—and the remote location, about 20–30 minutes from La Fortuna, makes having a car helpful. Expect a peaceful, nature‑immersed escape with some trade‑offs in convenience and consistency.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On‑site thermal pools, water slides, rainforest trails and guided tours are highlights, with many families enjoying the activities. Ongoing renovations have caused daytime noise and occasional closures, and some found the main pool dated or the thermal water more warm than hot.
Related guest reviews
10
Allison
19 Jun 2025
·
Stayed 3 nights
The hot springs were awesome! The food was great and the staff were all so nice!
The hot springs were awesome! The food was great and the staff were all so nice!
8
Carla Maria
16 Jan 2026
·
Stayed 5 nights
We spent five nights at the hotel. Without a shadow of a doubt, it is the best hotel in the La Fortuna region. We stayed in one of the chalets, which have been renovated, and all the finishes are of excellent quality. The biggest issue is that the entire property is currently undergoing renovations, which creates a lot of noise for guests who want to relax and enjoy the natural surroundings. This is definitely not a good time of year for that: it is high season, and all accommodations were fully booked. Very positive points include the cleanliness and the politeness of the hotel staff. Very negative points are the pool, which is very poor and outdated and in need of a major renovation. The food at the main restaurant is also quite weak. The hotel needs to invest heavily in its restaurants, especially considering that the property is at least a 20-minute drive from other dining options. The property has a lot of potential.
We spent five nights at the hotel. Without a shadow of a doubt, it is the best hotel in the La Fortuna region. We stayed in one of the chalets, which have been renovated, and all the finishes are of excellent quality. The biggest issue is that the entire property is currently undergoing renovations, which creates a lot of noise for guests who want to relax and enjoy the natural surroundings. This is definitely not a good time of year for that: it is high season, and all accommodations were fully booked. Very positive points include the cleanliness and the politeness of the hotel staff. Very negative points are the pool, which is very poor and outdated and in need of a major renovation. The food at the main restaurant is also quite weak. The hotel needs to invest heavily in its restaurants, especially considering that the property is at least a 20-minute drive from other dining options. The property has a lot of potential.
10
Evelyn
8 Jan 2025
·
Stayed 4 nights
The property is glorious nestled in a tropical rainforest. We enjoyed exploring the trails out to the waterfall and Ceiba tree. Amazing surroundings, excellent dining, perfect on-site hot springs to enjoy on demand. In addition to this, we were supported by the hotel team to help us with some rental car trouble while we were there. They went out of their way to assist us, implement a quick repair and got us on our way! Without this dedication to their guests our whole vacation could have been ruined. I highly recommend this property. Thank you Fabian, for your dedication to your guests!
The property is glorious nestled in a tropical rainforest. We enjoyed exploring the trails out to the waterfall and Ceiba tree. Amazing surroundings, excellent dining, perfect on-site hot springs to enjoy on demand. In addition to this, we were supported by the hotel team to help us with some rental car trouble while we were there. They went out of their way to assist us, implement a quick repair and got us on our way! Without this dedication to their guests our whole vacation could have been ruined. I highly recommend this property. Thank you Fabian, for your dedication to your guests!
10
Cathya
3 Oct 2023
·
Stayed 2 nights
Excelente resort para descansar y desconectarte. Todo el predio es hermoso, se pueden recorrer senderos, puentes y estar en sus aguas termales. El único detalle es que estas últimas no están tan calientes, pero esto puede ser una ventaja porque puedes pasar mas tiempo en ellas, sin que sea incómodo, y además, tiene servicio de bebidas !!
Excelente resort para descansar y desconectarte. Todo el predio es hermoso, se pueden recorrer senderos, puentes y estar en sus aguas termales. El único detalle es que estas últimas no están tan calientes, pero esto puede ser una ventaja porque puedes pasar mas tiempo en ellas, sin que sea incómodo, y además, tiene servicio de bebidas !!
10
Russell
28 Jun 2024
·
Stayed 7 nights
We’ve just finished 7 wonderful and relaxing days here. First and foremost the staff here are kind, friendly, and accommodating. The campus as a whole is lush and well cared for. There is a never ending variety of birds to see and hear. A group of howler monkeys spend a significant amount of time each day around the wooden viewing bridge. We heard their haunting calls almost every evening and morning. While hard to find we did see a sloth near the same bridge on our first full day here. You truly do feel at the edge of if not in the rainforest. While the facilities are showing some age in a few spots they are aging gracefully. Each cabin is surrounded by tropical plants and feels immediately connected with nature. Early mornings on the porch hammock were wonderful. The hot springs are more warm than hot and felt good after a day of hiking or visiting La Fortuna (25 minute drive away). There is also a natural cold pool with water slide. We enjoyed going back and forth between the refreshing cold pool and the thermal springs. One minor annoyance was the occasional smell of sewage around the outside of the cabins. This must be tough to control in a remote tropical environment. As we expected the rainforest is very wet. It absolutely poured every afternoon. We found this refreshing after the hot and humid morning and early afternoon. In summary our family looks forward to visiting again someday!
We’ve just finished 7 wonderful and relaxing days here. First and foremost the staff here are kind, friendly, and accommodating. The campus as a whole is lush and well cared for. There is a never ending variety of birds to see and hear. A group of howler monkeys spend a significant amount of time each day around the wooden viewing bridge. We heard their haunting calls almost every evening and morning. While hard to find we did see a sloth near the same bridge on our first full day here. You truly do feel at the edge of if not in the rainforest. While the facilities are showing some age in a few spots they are aging gracefully. Each cabin is surrounded by tropical plants and feels immediately connected with nature. Early mornings on the porch hammock were wonderful. The hot springs are more warm than hot and felt good after a day of hiking or visiting La Fortuna (25 minute drive away). There is also a natural cold pool with water slide. We enjoyed going back and forth between the refreshing cold pool and the thermal springs. One minor annoyance was the occasional smell of sewage around the outside of the cabins. This must be tough to control in a remote tropical environment. As we expected the rainforest is very wet. It absolutely poured every afternoon. We found this refreshing after the hot and humid morning and early afternoon. In summary our family looks forward to visiting again someday!
6
Ashley
21 Dec 2025
·
Stayed 4 nights
Staff were courteous, room was nice with A/C (but no fan in the bathroom), nature trails on property were a bonus, extra activities like the night walk and morning yoga were cool. Tons of exotic animals to see on the property. The one negative thing was that they were doing major construction near the two restaurants which was not expected and super loud from 9am- past sun down. They had the water shut off to the 2 water slides on the last day too due to the construction. It's also a far drive to excursions in La Fortuna and Arenal Volcano.
Staff were courteous, room was nice with A/C (but no fan in the bathroom), nature trails on property were a bonus, extra activities like the night walk and morning yoga were cool. Tons of exotic animals to see on the property. The one negative thing was that they were doing major construction near the two restaurants which was not expected and super loud from 9am- past sun down. They had the water shut off to the 2 water slides on the last day too due to the construction. It's also a far drive to excursions in La Fortuna and Arenal Volcano.
10
Theresia
17 Jan 2025
·
Stayed 6 nights
Overall this place was picturesque... everyone was very helpful went out of their way to make sure everything was just right. The only complaints I have, they were repairing the walkway lights, it was very dark at night, thank God I had a flashlight on my phone. But I did pass an elderly couple who are trying to find their room so I help them. Also their tools were left laying around. This is only temporary but it did kind of catch me off guard for such a great looking, well kept facility.
Overall this place was picturesque... everyone was very helpful went out of their way to make sure everything was just right. The only complaints I have, they were repairing the walkway lights, it was very dark at night, thank God I had a flashlight on my phone. But I did pass an elderly couple who are trying to find their room so I help them. Also their tools were left laying around. This is only temporary but it did kind of catch me off guard for such a great looking, well kept facility.
10
Katarzyna
26 Aug 2025
·
Stayed 3 nights
The place is beautiful and peaceful. There are slides for kids to enjoy and hot springs for Adults to relax in. The paths to waterfall and ceiba tree are very nice and definitely worth it.
The place is beautiful and peaceful. There are slides for kids to enjoy and hot springs for Adults to relax in. The paths to waterfall and ceiba tree are very nice and definitely worth it.
10
Maria
10 Jul 2024
·
Stayed 3 nights
Truly a unique experience. The hot springs were a great way to relax after a busy day hiking/adventuring. The staff was overall very good. I can only imagine, it's hard to keep up with this place due to it's location and the ever changing weather in CR. A couple things I noticed. The pool was in disrepair. They seem a little short staffed during breakfast. Overall, though, I highly recommend it. It's a memorable hotel/experience.
Truly a unique experience. The hot springs were a great way to relax after a busy day hiking/adventuring. The staff was overall very good. I can only imagine, it's hard to keep up with this place due to it's location and the ever changing weather in CR. A couple things I noticed. The pool was in disrepair. They seem a little short staffed during breakfast. Overall, though, I highly recommend it. It's a memorable hotel/experience.
10
Janet
16 Apr 2025
·
Stayed 1 night
We were two moms with two kids (11 and 16) and this hotel checked all the boxes for us. Adventure (horseback riding, nature walks, water slides), nature (everywhere) and relaxation (hot springs, hammock, nice dining). Everyone on staff was super nice and welcoming and so were the other guests. It's a little remote but it made us feel like we were sometimes staying by ourselves in the rainforest. Our favorite place when we visited CR!
We were two moms with two kids (11 and 16) and this hotel checked all the boxes for us. Adventure (horseback riding, nature walks, water slides), nature (everywhere) and relaxation (hot springs, hammock, nice dining). Everyone on staff was super nice and welcoming and so were the other guests. It's a little remote but it made us feel like we were sometimes staying by ourselves in the rainforest. Our favorite place when we visited CR!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and grounds are generally very clean and well maintained, and housekeeping is frequently praised. A few report occasional sewage or methane odors and humidity‑related mustiness, plus some wear in areas under renovation.
Related guest reviews
10
Diane
17 Sept 2025
·
Stayed 6 nights
Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :)
Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :)
10
Ani
8 Feb 2026
·
Stayed 4 nights
Clean room, well kept grounds. True escape in the jungle, among nature right outside the door. Extremely happy with our stay. Lots of animal encounters. Friendly staff. Great food.
Clean room, well kept grounds. True escape in the jungle, among nature right outside the door. Extremely happy with our stay. Lots of animal encounters. Friendly staff. Great food.
6
Siarhei
19 Jul 2024
·
Stayed 1 night
The overall experience was average. The staff is helpful and welcoming. The room was clean and had everything we needed. However, the facilities are showing signs of wear and tear and the seats outside have moist smell due to high humidity.
The overall experience was average. The staff is helpful and welcoming. The room was clean and had everything we needed. However, the facilities are showing signs of wear and tear and the seats outside have moist smell due to high humidity.
10
Russell
28 Jun 2024
·
Stayed 7 nights
We’ve just finished 7 wonderful and relaxing days here. First and foremost the staff here are kind, friendly, and accommodating. The campus as a whole is lush and well cared for. There is a never ending variety of birds to see and hear. A group of howler monkeys spend a significant amount of time each day around the wooden viewing bridge. We heard their haunting calls almost every evening and morning. While hard to find we did see a sloth near the same bridge on our first full day here. You truly do feel at the edge of if not in the rainforest. While the facilities are showing some age in a few spots they are aging gracefully. Each cabin is surrounded by tropical plants and feels immediately connected with nature. Early mornings on the porch hammock were wonderful. The hot springs are more warm than hot and felt good after a day of hiking or visiting La Fortuna (25 minute drive away). There is also a natural cold pool with water slide. We enjoyed going back and forth between the refreshing cold pool and the thermal springs. One minor annoyance was the occasional smell of sewage around the outside of the cabins. This must be tough to control in a remote tropical environment. As we expected the rainforest is very wet. It absolutely poured every afternoon. We found this refreshing after the hot and humid morning and early afternoon. In summary our family looks forward to visiting again someday!
We’ve just finished 7 wonderful and relaxing days here. First and foremost the staff here are kind, friendly, and accommodating. The campus as a whole is lush and well cared for. There is a never ending variety of birds to see and hear. A group of howler monkeys spend a significant amount of time each day around the wooden viewing bridge. We heard their haunting calls almost every evening and morning. While hard to find we did see a sloth near the same bridge on our first full day here. You truly do feel at the edge of if not in the rainforest. While the facilities are showing some age in a few spots they are aging gracefully. Each cabin is surrounded by tropical plants and feels immediately connected with nature. Early mornings on the porch hammock were wonderful. The hot springs are more warm than hot and felt good after a day of hiking or visiting La Fortuna (25 minute drive away). There is also a natural cold pool with water slide. We enjoyed going back and forth between the refreshing cold pool and the thermal springs. One minor annoyance was the occasional smell of sewage around the outside of the cabins. This must be tough to control in a remote tropical environment. As we expected the rainforest is very wet. It absolutely poured every afternoon. We found this refreshing after the hot and humid morning and early afternoon. In summary our family looks forward to visiting again someday!
8
debby
11 Dec 2025
·
Stayed 2 nights
The room was ok, very clean. There was a methane smell several times, however the staff was quick to respond. The staff and the grounds were excellent! Hot springs were very nice, as was the included breakfast. The rooms are separate cottages set back in the jungle, which was very cool. There is a bit of a walk from the parking lot to the cottages. Was fine for us, but probably not handicapped friendly
The room was ok, very clean. There was a methane smell several times, however the staff was quick to respond. The staff and the grounds were excellent! Hot springs were very nice, as was the included breakfast. The rooms are separate cottages set back in the jungle, which was very cool. There is a bit of a walk from the parking lot to the cottages. Was fine for us, but probably not handicapped friendly
10
Veronica E
15 Jun 2025
·
Stayed 5 nights
Property was beyond clean, clean towels everyday, staff was nice and helpful especially with recommending activities to do within the area. Will recommend to all!!
Property was beyond clean, clean towels everyday, staff was nice and helpful especially with recommending activities to do within the area. Will recommend to all!!
10
Theresia
17 Jan 2025
·
Stayed 6 nights
Overall this place was picturesque... everyone was very helpful went out of their way to make sure everything was just right. The only complaints I have, they were repairing the walkway lights, it was very dark at night, thank God I had a flashlight on my phone. But I did pass an elderly couple who are trying to find their room so I help them. Also their tools were left laying around. This is only temporary but it did kind of catch me off guard for such a great looking, well kept facility.
Overall this place was picturesque... everyone was very helpful went out of their way to make sure everything was just right. The only complaints I have, they were repairing the walkway lights, it was very dark at night, thank God I had a flashlight on my phone. But I did pass an elderly couple who are trying to find their room so I help them. Also their tools were left laying around. This is only temporary but it did kind of catch me off guard for such a great looking, well kept facility.
10
Ivy
6 May 2024
·
Stayed 3 nights
This resort was so clean. The rooms were super clean. The beds were very comfortable. The views were amazing. The Hot Springs were awesome definitely would come back to visit.
This resort was so clean. The rooms were super clean. The beds were very comfortable. The views were amazing. The Hot Springs were awesome definitely would come back to visit.
8
Enrique
15 May 2025
·
Stayed 4 nights
Very nice hotel, comfortable in and out. Waking up to sounds of wildlife was amazing! Only minor issue was with the room lavatory. Overall such a unique experience. Would definitely recommend.
Very nice hotel, comfortable in and out. Waking up to sounds of wildlife was amazing! Only minor issue was with the room lavatory. Overall such a unique experience. Would definitely recommend.
10
Mikhail
13 Feb 2025
·
Stayed 4 nights
Beautiful resort! The rooms were clean and air-condition worked perfectly. The bathroom and shower were stunning. The amenities of the hotel were amazing as well.
Beautiful resort! The rooms were clean and air-condition worked perfectly. The bathroom and shower were stunning. The amenities of the hotel were amazing as well.
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AI-generated summary based on recent guest reviews
Rooms
Private bungalows and treehouses feel spacious and immersed in the rainforest, with patios, views, and some villas offering plunge pools. Downsides mentioned include a few dated or dark interiors, hard mattresses, design quirks affecting privacy or storage, and intermittent hot water or Wi‑Fi.
Related guest reviews
10
Shelley
7 Nov 2025
·
Stayed 3 nights
Spacious beautiful room. Only missing a microwave to reheat my dinner leftovers.
Spacious beautiful room. Only missing a microwave to reheat my dinner leftovers.
10
Jennifer
26 Aug 2025
·
Stayed 4 nights
Beautiful rainforest location. Treehouse with hot spring which was with a beautiful view.
Beautiful rainforest location. Treehouse with hot spring which was with a beautiful view.
8
Frank
30 Aug 2022
·
Stayed 6 nights
Everything was great but the beds were extremely hard.
Everything was great but the beds were extremely hard.
8
Volkan
13 Jun 2025
·
Stayed 4 nights
Trotz anfänglicher Schwierigkeiten mit Warmwasser und Internetverbindung hat uns das Hotel mit einem kostenlosen Zimmer-Upgrade sehr entgegengekommen. Insgesamt ein stilvolles und sauberes Hotel inmitten der Natur mit aufmerksamem und freundlichem Service. Wir haben unseren Aufenthalt dennoch genossen.
Trotz anfänglicher Schwierigkeiten mit Warmwasser und Internetverbindung hat uns das Hotel mit einem kostenlosen Zimmer-Upgrade sehr entgegengekommen. Insgesamt ein stilvolles und sauberes Hotel inmitten der Natur mit aufmerksamem und freundlichem Service. Wir haben unseren Aufenthalt dennoch genossen.
4
Daria
6 Jul 2025
·
Stayed 3 nights
The highlight of this hotel is definitely the hot springs and water slides—they’re well-maintained and fun for both kids and adults. The staff were also very friendly and helpful, and we appreciated the good service throughout the property. Unfortunately, that’s where the positives end. Our room was extremely outdated, dark, and uninviting. The beds were uncomfortable, the plumbing was old and leaky, and overall, the accommodations felt neglected. It did not match the expectations set by the hotel’s reputation. We also found the food to be mediocre at best, which led us to drive 30 minutes into town just to get a decent meal—not ideal when you’re hoping for a relaxing stay. Perhaps we were just unlucky and were given one of the oldest bungalows, but our experience was disappointing enough that we would not recommend this hotel to friends or family. Honestly, we couldn’t wait to check out. I’m surprised by the glowing reviews calling this the best hotel of their Costa Rican trip—it certainly wasn’t for us.
The highlight of this hotel is definitely the hot springs and water slides—they’re well-maintained and fun for both kids and adults. The staff were also very friendly and helpful, and we appreciated the good service throughout the property. Unfortunately, that’s where the positives end. Our room was extremely outdated, dark, and uninviting. The beds were uncomfortable, the plumbing was old and leaky, and overall, the accommodations felt neglected. It did not match the expectations set by the hotel’s reputation. We also found the food to be mediocre at best, which led us to drive 30 minutes into town just to get a decent meal—not ideal when you’re hoping for a relaxing stay. Perhaps we were just unlucky and were given one of the oldest bungalows, but our experience was disappointing enough that we would not recommend this hotel to friends or family. Honestly, we couldn’t wait to check out. I’m surprised by the glowing reviews calling this the best hotel of their Costa Rican trip—it certainly wasn’t for us.
10
Meredith
22 Apr 2025
·
Stayed 4 nights
The rooms are beautiful, spacious, and in such a unique location. Each bungalow really transports you to a secluded little world in the jungle. The forest on the property was breath taking. A wonderful experience. The staff was welcoming, happy to help with all of our questions, and easily set up off-site activities (ziplining, rafting) and transportation to La Fortuna for dinner/shopping.
The rooms are beautiful, spacious, and in such a unique location. Each bungalow really transports you to a secluded little world in the jungle. The forest on the property was breath taking. A wonderful experience. The staff was welcoming, happy to help with all of our questions, and easily set up off-site activities (ziplining, rafting) and transportation to La Fortuna for dinner/shopping.
10
Lara
16 Apr 2023
·
Stayed 2 nights
Stunning jungle surrounding and well maintained. Rooms are beautiful but basic. E.g. no where to hang towl, no shower door (whole bathroom gets wet)
Stunning jungle surrounding and well maintained. Rooms are beautiful but basic. E.g. no where to hang towl, no shower door (whole bathroom gets wet)
10
May
5 Mar 2022
·
Stayed 3 nights
Spacious! But sometimes we didn't have hot water. The showers were lukewarm.
Spacious! But sometimes we didn't have hot water. The showers were lukewarm.
10
Felix
10 Mar 2024
·
Stayed 2 nights
Beautiful lodges in the rain forest , beautiful trails 2KM around the property which are nice to explore with a tropical farm at the end. Lodges are nice and clean but a little dark inside. Restaurants are great, drinks are excellent. The grounds need a little tlc ei the pool but the thermal pools were very nice. Nice area to see wildlife, toucans, sloths, agouti etc
Beautiful lodges in the rain forest , beautiful trails 2KM around the property which are nice to explore with a tropical farm at the end. Lodges are nice and clean but a little dark inside. Restaurants are great, drinks are excellent. The grounds need a little tlc ei the pool but the thermal pools were very nice. Nice area to see wildlife, toucans, sloths, agouti etc
8
John
26 Jul 2025
·
Stayed 1 night
The hot tub in our room was fantastic! The privacy for the rooms with hot tubs really needs to be improved. The outdoor shower is cool, but not when people can see you from both sides! Same for the hot tub. It also would have been a lot nicer if you could drive yourself to and from your room versus waiting for someone else to get you, especially since sometimes the wait time was lengthy. The hot springs would be more enjoyable if they weren’t right beside the restaurant due to noise and people just sitting there watching you. The water temperature was very relaxing and the water slide into the pool was awesome! Overall the hotel was nice, I just wish privacy would have been considered more in the treehouse room design.
The hot tub in our room was fantastic! The privacy for the rooms with hot tubs really needs to be improved. The outdoor shower is cool, but not when people can see you from both sides! Same for the hot tub. It also would have been a lot nicer if you could drive yourself to and from your room versus waiting for someone else to get you, especially since sometimes the wait time was lengthy. The hot springs would be more enjoyable if they weren’t right beside the restaurant due to noise and people just sitting there watching you. The water temperature was very relaxing and the water slide into the pool was awesome! Overall the hotel was nice, I just wish privacy would have been considered more in the treehouse room design.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, accommodating and proactive, with staff arranging tours, helping with transport, and resolving issues. Isolated complaints cite slow or curt interactions, a last‑minute reservation change, or hiccups at checkout.
Related guest reviews
10
Guillaume
2 Dec 2023
·
Stayed 1 night
I would highly recommend. Some areas still under construction. However we had a great time and wouldn't hesitate to go back there. Thanks for the exceptional staff ! :)
I would highly recommend. Some areas still under construction. However we had a great time and wouldn't hesitate to go back there. Thanks for the exceptional staff ! :)
10
Kelly
29 Nov 2025
·
Stayed 1 night
Friendly and accommodating staff, great room. The trails are beautiful. We took a night hike and spotted many frogs and insects. During the day we walked the trails and saw a variety of birds and plants. The staff goes above and beyond to provide great service.
Friendly and accommodating staff, great room. The trails are beautiful. We took a night hike and spotted many frogs and insects. During the day we walked the trails and saw a variety of birds and plants. The staff goes above and beyond to provide great service.
4
ABDULREHMAN
8 Jun 2023
·
A very well maintained and decorated resort. Very peaceful and quiet with many options for wildlife viewing. Room was very comfortable and lots of options available in the resort. Extremely disappointing staff members. Very rude and unprofessional. Restaurant staff have no courtesy of smiling, they have a bad attitude and seems like they are fed up with their work. Front desk team was very disappointing as well.
A very well maintained and decorated resort. Very peaceful and quiet with many options for wildlife viewing. Room was very comfortable and lots of options available in the resort. Extremely disappointing staff members. Very rude and unprofessional. Restaurant staff have no courtesy of smiling, they have a bad attitude and seems like they are fed up with their work. Front desk team was very disappointing as well.
10
Jeffrey
11 May 2025
·
Stayed 7 nights
This was my wife and I second trip to the La Fortuna area. Chachagua is a quaint town a little south and the resort was way off the beaten path in the middle of the rainforest. This was the first time for my mom and her best friend. Just off foot surgery and still a little sore/ swollen. The resort staff went overboard to accommodate her with a shower seat. Use of their wheelchair so she could get around when tired and just amazing every day. The food was top notch, free breakfast was awesome. My family would highly recommended a visit. If you have a chance to visit say hi to Anthony, Patricia, Gettchen with two t’s, Sofia, Lorenzo, Kevin, Pamela, Karen, Jonathan, Kristal, Maicol ( hope you catch some big fish) and Dennis. The ownership should be proud of every one of you. Thank you The Lyle family
This was my wife and I second trip to the La Fortuna area. Chachagua is a quaint town a little south and the resort was way off the beaten path in the middle of the rainforest. This was the first time for my mom and her best friend. Just off foot surgery and still a little sore/ swollen. The resort staff went overboard to accommodate her with a shower seat. Use of their wheelchair so she could get around when tired and just amazing every day. The food was top notch, free breakfast was awesome. My family would highly recommended a visit. If you have a chance to visit say hi to Anthony, Patricia, Gettchen with two t’s, Sofia, Lorenzo, Kevin, Pamela, Karen, Jonathan, Kristal, Maicol ( hope you catch some big fish) and Dennis. The ownership should be proud of every one of you. Thank you The Lyle family
6
Tiffany
13 Nov 2025
·
Stayed 4 nights
They changed my reservation at the last minute and moved us to a different property. They weren’t going to give me any nights but I got 2 instead if 4 then had to drive an hour to a different property.
They changed my reservation at the last minute and moved us to a different property. They weren’t going to give me any nights but I got 2 instead if 4 then had to drive an hour to a different property.
10
Sasha
2 Jul 2025
·
Stayed 5 nights
Beautiful place, food was great, service was exceptional, hospitality was tremendous…. One of the best trips I ever been on.
Beautiful place, food was great, service was exceptional, hospitality was tremendous…. One of the best trips I ever been on.
10
Rebecca
4 Dec 2024
·
Stayed 2 nights
I’ve stayed in many hotels as a frequent traveler, but Chachagua Rainforest Hotel & Hot Springs is, without question, the best I’ve ever experienced. From the moment I arrived, I was completely enchanted by the lush rainforest surroundings. The sounds of nature, the vibrant greenery, and the abundance of incredible wildlife made it feel like stepping into a dream. I was lucky enough to see so many animals up close—truly unforgettable! The staff at this hotel are absolutely phenomenal. They were kind, patient, and went above and beyond to make my stay perfect. A special shoutout to Lorenzo, who was truly the best of the best! His warmth, knowledge, and attention to detail made my experience even more remarkable. Lorenzo and the rest of the staff were gems and deserve all the praise in the world! The hot springs and the serene atmosphere provided the perfect balance of relaxation and adventure. Every moment here felt magical, and I know I’ll cherish the memories I made for the rest of my life. If you’re looking for a one-of-a-kind experience in the heart of the rainforest, look no further. Thank you, Chachagua Rainforest Hotel, for such an incredible stay! I can’t wait to return someday.
I’ve stayed in many hotels as a frequent traveler, but Chachagua Rainforest Hotel & Hot Springs is, without question, the best I’ve ever experienced. From the moment I arrived, I was completely enchanted by the lush rainforest surroundings. The sounds of nature, the vibrant greenery, and the abundance of incredible wildlife made it feel like stepping into a dream. I was lucky enough to see so many animals up close—truly unforgettable! The staff at this hotel are absolutely phenomenal. They were kind, patient, and went above and beyond to make my stay perfect. A special shoutout to Lorenzo, who was truly the best of the best! His warmth, knowledge, and attention to detail made my experience even more remarkable. Lorenzo and the rest of the staff were gems and deserve all the praise in the world! The hot springs and the serene atmosphere provided the perfect balance of relaxation and adventure. Every moment here felt magical, and I know I’ll cherish the memories I made for the rest of my life. If you’re looking for a one-of-a-kind experience in the heart of the rainforest, look no further. Thank you, Chachagua Rainforest Hotel, for such an incredible stay! I can’t wait to return someday.
10
Grayson
3 May 2024
·
Stayed 2 nights
Loved this stay. My wife and I travel to Arenal area every year and have been exploring all of the thermal resorts. This is an absolute favorite. Amazing service, the bungalows feel secluded, great menus, fair drink prices, just an all around winner. This will be added to our yearly itinerary.
Loved this stay. My wife and I travel to Arenal area every year and have been exploring all of the thermal resorts. This is an absolute favorite. Amazing service, the bungalows feel secluded, great menus, fair drink prices, just an all around winner. This will be added to our yearly itinerary.
10
Cori
22 Jun 2025
·
Stayed 5 nights
We had a great time from Fabian at reception to check out. The only issue I had is there no store within walking distance. Gilbert took us to the volcano, bridges and the cooking class. He went above and beyond. He was very knowledgeable and took time to explain what he showed us
We had a great time from Fabian at reception to check out. The only issue I had is there no store within walking distance. Gilbert took us to the volcano, bridges and the cooking class. He went above and beyond. He was very knowledgeable and took time to explain what he showed us
8
Loretta
12 Jun 2024
·
Stayed 2 nights
The staff at the restaurants were excellent! They were extremely helpful, happy and accommodating. The pools were great especially the hot pools. The ambiance and the grounds were beautiful. I would have given it a 5 star, but our room was supposed to have 2 queen beds and instead it had a king. I complained and their solution was to bring in a twin bed.
The staff at the restaurants were excellent! They were extremely helpful, happy and accommodating. The pools were great especially the hot pools. The ambiance and the grounds were beautiful. I would have given it a 5 star, but our room was supposed to have 2 queen beds and instead it had a king. I complained and their solution was to bring in a twin bed.
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AI-generated summary based on recent guest reviews
Location
Secluded rainforest setting about 20–30 minutes from La Fortuna suits travelers seeking quiet and wildlife. A car is helpful; without one, transport can be costly, paths can be dark or uneven, and walks to cottages may challenge accessibility.
Related guest reviews
10
Dat Tien
26 Jul 2024
·
Stayed 4 nights
Property was away from city center so you really feel like you're staying in the rainsforest which is unique. Staff was friendly and helpful in resolving an issue that Expedia could not.
Property was away from city center so you really feel like you're staying in the rainsforest which is unique. Staff was friendly and helpful in resolving an issue that Expedia could not.
10
JEFF
2 Feb 2025
·
Stayed 7 nights
We love you Patricia and minor. Beautiful stay. Transportation can be an issue if you do not have a car. Everyone in Costa Rica was so welcoming and accommodating. Definitely a memorable experience.
We love you Patricia and minor. Beautiful stay. Transportation can be an issue if you do not have a car. Everyone in Costa Rica was so welcoming and accommodating. Definitely a memorable experience.
10
JASON
2 Aug 2023
·
Stayed 5 nights
Definintely a Eco Jungle experience. Located on top of a mountain, right in the middle of a rainforest. Bungalows were great, the outside patio was used every morning and night by our party, Howling Monkeys, exotic birds and other animals can be seen on property, bc it really is in the Rainforest. Staff exceptionally friendly, Breakfast was actually delicious. Dinner was very good, I did not have lunch there but my kids said it was very good. As, I said it is on top of the mountain, so its a long, winding road with lots of curves, dips and stops; daughter got sick on the drive there ( motion sickness), but it was well worth it ( my daughter agrees). Definitely , need a car bc it is a long drive and about 25 minutes from La Fortuna ( they tourist town near the Volcano). Only complaint, a fruit drops from the trees every day, and sometimes not picked up right away; so in the morning , at times, a too sweet, rotting, smell would be on some paths, but not overpowering , just annoying. Excellent experience
Definintely a Eco Jungle experience. Located on top of a mountain, right in the middle of a rainforest. Bungalows were great, the outside patio was used every morning and night by our party, Howling Monkeys, exotic birds and other animals can be seen on property, bc it really is in the Rainforest. Staff exceptionally friendly, Breakfast was actually delicious. Dinner was very good, I did not have lunch there but my kids said it was very good. As, I said it is on top of the mountain, so its a long, winding road with lots of curves, dips and stops; daughter got sick on the drive there ( motion sickness), but it was well worth it ( my daughter agrees). Definitely , need a car bc it is a long drive and about 25 minutes from La Fortuna ( they tourist town near the Volcano). Only complaint, a fruit drops from the trees every day, and sometimes not picked up right away; so in the morning , at times, a too sweet, rotting, smell would be on some paths, but not overpowering , just annoying. Excellent experience
10
Clinton
14 Nov 2025
·
Stayed 5 nights
If you want unique and private experience in the middle of the rain forest, this is the place. The room was really phenomenal. The closest town is 25 minutes away so be prepared to spend some time on the way to and from La Fortuna if you want to do any excursions.
If you want unique and private experience in the middle of the rain forest, this is the place. The room was really phenomenal. The closest town is 25 minutes away so be prepared to spend some time on the way to and from La Fortuna if you want to do any excursions.
10
Tara Anne
18 Mar 2025
·
Stayed 7 nights
This place is an absolute gem! You are truly immersed in the heart of the rainforest, with access to wildlife and the beauty that this part of the world has to offer. You’re about 30 minutes from La Fortuna (the nearest big city) ensuring you true rainforest adventures. Staff are amazing and the food was great. If you’re looking for a relaxing, fun and unique experience; I highly recommend you check this place out.
This place is an absolute gem! You are truly immersed in the heart of the rainforest, with access to wildlife and the beauty that this part of the world has to offer. You’re about 30 minutes from La Fortuna (the nearest big city) ensuring you true rainforest adventures. Staff are amazing and the food was great. If you’re looking for a relaxing, fun and unique experience; I highly recommend you check this place out.
10
Belinda
17 Mar 2022
·
Stayed 2 nights
This place was awesome. Super remote but also super clean, safe, and fun. Cabins were maintained and clean. The on-site restaurants were great. It’s 30 minutes from anywhere so plan on spending time on the property.
This place was awesome. Super remote but also super clean, safe, and fun. Cabins were maintained and clean. The on-site restaurants were great. It’s 30 minutes from anywhere so plan on spending time on the property.
8
john
10 Jun 2023
·
Stayed 3 nights
Excellent property but a little far out from La Fortuna. Excellent service, food was good. No complaints. Very relaxing trip
Excellent property but a little far out from La Fortuna. Excellent service, food was good. No complaints. Very relaxing trip
6
Chanda
28 Apr 2024
·
Stayed 6 nights
First off let me say if you’ve never been to Costa Rica before, do your homework, and don’t believe anything a resort tells you. No place is easy to get to, and Chachagua is the worst. I’d only stay here 2 nights tops, and better plan on not going anywhere unless the resort staff approve. There’s some kind of major racket going on between them and transportation companies, tour companies. I can’t speak for all of Costa Rica, but these folks were judgy-gossips. My bff and never get wasted, but during our 1trip together a year, we like to let loose a bit, this place act like nuns at my all girls high school. They have 1 pool if you want to call it that. It’s more like a 2ft kiddie pool with only 2, yes I said 2 lounging chaises. The bungalows were ok, but the beds are like rocks. If you forget to tip your housekeeper for 1 day, be prepared to not have toilet paper or towels. Also the on-resort activities are not great. The way they treat their horses is sad. They advertise that it’s an easy commute to La Fortuna or Arenal, but it will cost you $100 USD to get there one way. Stay in the La Fortuna or Arenal for a few days and then move on to one of the coasts
First off let me say if you’ve never been to Costa Rica before, do your homework, and don’t believe anything a resort tells you. No place is easy to get to, and Chachagua is the worst. I’d only stay here 2 nights tops, and better plan on not going anywhere unless the resort staff approve. There’s some kind of major racket going on between them and transportation companies, tour companies. I can’t speak for all of Costa Rica, but these folks were judgy-gossips. My bff and never get wasted, but during our 1trip together a year, we like to let loose a bit, this place act like nuns at my all girls high school. They have 1 pool if you want to call it that. It’s more like a 2ft kiddie pool with only 2, yes I said 2 lounging chaises. The bungalows were ok, but the beds are like rocks. If you forget to tip your housekeeper for 1 day, be prepared to not have toilet paper or towels. Also the on-resort activities are not great. The way they treat their horses is sad. They advertise that it’s an easy commute to La Fortuna or Arenal, but it will cost you $100 USD to get there one way. Stay in the La Fortuna or Arenal for a few days and then move on to one of the coasts
10
Alejandro
3 Aug 2025
·
Stayed 4 nights
The hotel is in a secluded location, which is exactly what we were looking for. There is only one restaurant, but they offer enough variety for the four nights we stayed. The bungalows offer great privacy in beautiful grounds surrounded by the forest, and there are loads of fauna sighting opportunities.
The hotel is in a secluded location, which is exactly what we were looking for. There is only one restaurant, but they offer enough variety for the four nights we stayed. The bungalows offer great privacy in beautiful grounds surrounded by the forest, and there are loads of fauna sighting opportunities.
10
Tonina
8 Sept 2025
·
Stayed 6 nights
Wonderful place for family. Far enough from the hustle and bustle but close enough to enjoy all the amenities in the area.
Wonderful place for family. Far enough from the hustle and bustle but close enough to enjoy all the amenities in the area.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong praise, while on‑site restaurants range from delicious to mediocre, with menus that can feel limited for longer stays and prices sometimes high. Nightlife is minimal.
Related guest reviews
10
Allison
19 Jun 2025
·
Stayed 3 nights
The hot springs were awesome! The food was great and the staff were all so nice!
The hot springs were awesome! The food was great and the staff were all so nice!
8
Carla Maria
16 Jan 2026
·
Stayed 5 nights
We spent five nights at the hotel. Without a shadow of a doubt, it is the best hotel in the La Fortuna region. We stayed in one of the chalets, which have been renovated, and all the finishes are of excellent quality. The biggest issue is that the entire property is currently undergoing renovations, which creates a lot of noise for guests who want to relax and enjoy the natural surroundings. This is definitely not a good time of year for that: it is high season, and all accommodations were fully booked. Very positive points include the cleanliness and the politeness of the hotel staff. Very negative points are the pool, which is very poor and outdated and in need of a major renovation. The food at the main restaurant is also quite weak. The hotel needs to invest heavily in its restaurants, especially considering that the property is at least a 20-minute drive from other dining options. The property has a lot of potential.
We spent five nights at the hotel. Without a shadow of a doubt, it is the best hotel in the La Fortuna region. We stayed in one of the chalets, which have been renovated, and all the finishes are of excellent quality. The biggest issue is that the entire property is currently undergoing renovations, which creates a lot of noise for guests who want to relax and enjoy the natural surroundings. This is definitely not a good time of year for that: it is high season, and all accommodations were fully booked. Very positive points include the cleanliness and the politeness of the hotel staff. Very negative points are the pool, which is very poor and outdated and in need of a major renovation. The food at the main restaurant is also quite weak. The hotel needs to invest heavily in its restaurants, especially considering that the property is at least a 20-minute drive from other dining options. The property has a lot of potential.
10
Diane
17 Sept 2025
·
Stayed 6 nights
Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :)
Husband and I had a pleasant stay at chachagua. We arrived late at night and was greeted at the front desk with hand towels and fruit juice. Checking in was smooth and we were escorted to our bungalow (make sure to have a high car as you will drive through a low river). Bungalow was private and very clean. The room was cleaned daily and there was eco friendly hair products and toiletries. Room has a mini fridge, coffee maker and fresh water daily. Continental breakfast was amazing - at a restaurant on premises. Great selection! The springs were great- wasn’t a lot of people and we were able to enjoy it solo. The resort was beautiful and tranquil. You can hear the animals throughout the day esp the monkeys in the morning. We didnt get to see the monkey but we did see a sloth up in the tree- thanks to Ruben (who btw gave a great coffee/ chocolate tour). Big thank you to all the staff members- from the gentleman who greets you when entering, front desk staff, house keeping, and restaurant waiters/waitresses. All very pleasant and super helpful when we had any questions or concerns. Pura Vida. :)
10
Rachel
15 Feb 2024
·
Stayed 2 nights
We loved staying here. Staff was all super amazing and the grounds were gorgeous. I liked both their casual bar area and nicer restaurant for dinner. It was nice being close enough to go to La fortuna but not in the craziness.
We loved staying here. Staff was all super amazing and the grounds were gorgeous. I liked both their casual bar area and nicer restaurant for dinner. It was nice being close enough to go to La fortuna but not in the craziness.
10
Alexis
11 Jul 2025
·
Stayed 2 nights
This was the most beautiful, most relaxing, and friendliest place ever. All the staff were so kind and welcoming. Upon checking in, the staff had drinks and towels for us. They showed us to our room and explained how organic and eco friendly everything was. Our room was private with a patio that had a hammock. The pools were clean and relaxing. Not crowded. The food was delicious, they were constantly feeding us. It rained during our trip but it was still so relaxing and we were still able to squeeze in a lot. We did horse back riding, hiked the property on our own, swam. Everything was clean. The staff were so kind and always made sure we were taken care of. I would come back again for a longer stay!
This was the most beautiful, most relaxing, and friendliest place ever. All the staff were so kind and welcoming. Upon checking in, the staff had drinks and towels for us. They showed us to our room and explained how organic and eco friendly everything was. Our room was private with a patio that had a hammock. The pools were clean and relaxing. Not crowded. The food was delicious, they were constantly feeding us. It rained during our trip but it was still so relaxing and we were still able to squeeze in a lot. We did horse back riding, hiked the property on our own, swam. Everything was clean. The staff were so kind and always made sure we were taken care of. I would come back again for a longer stay!
10
Vandana
28 Apr 2024
·
Stayed 4 nights
Amazing included breakfast - enjoyed trail to Falls inside property - 15 min - loved to hang out in the morning on the private patio with hammock. Enjoyed our swim in the hotsprings - not very hot - enjoyed by our biys 10 and 14 ages. A mini Tabacon Springs i must say - beautiful!
Amazing included breakfast - enjoyed trail to Falls inside property - 15 min - loved to hang out in the morning on the private patio with hammock. Enjoyed our swim in the hotsprings - not very hot - enjoyed by our biys 10 and 14 ages. A mini Tabacon Springs i must say - beautiful!
8
Caroline
30 Apr 2024
·
Stayed 4 nights
We enjoyed our stay. Dining options on-site were limited, but everything else was perfect!
We enjoyed our stay. Dining options on-site were limited, but everything else was perfect!
10
Alaina
4 Dec 2023
·
Stayed 3 nights
Loved our stay here - we were woken up by monkeys one day! Great food, amazing hot springs, great property tour; kiddos loved it. Only about 20 mins drove from La Fortuna.
Loved our stay here - we were woken up by monkeys one day! Great food, amazing hot springs, great property tour; kiddos loved it. Only about 20 mins drove from La Fortuna.
4
Daria
6 Jul 2025
·
Stayed 3 nights
The highlight of this hotel is definitely the hot springs and water slides—they’re well-maintained and fun for both kids and adults. The staff were also very friendly and helpful, and we appreciated the good service throughout the property. Unfortunately, that’s where the positives end. Our room was extremely outdated, dark, and uninviting. The beds were uncomfortable, the plumbing was old and leaky, and overall, the accommodations felt neglected. It did not match the expectations set by the hotel’s reputation. We also found the food to be mediocre at best, which led us to drive 30 minutes into town just to get a decent meal—not ideal when you’re hoping for a relaxing stay. Perhaps we were just unlucky and were given one of the oldest bungalows, but our experience was disappointing enough that we would not recommend this hotel to friends or family. Honestly, we couldn’t wait to check out. I’m surprised by the glowing reviews calling this the best hotel of their Costa Rican trip—it certainly wasn’t for us.
The highlight of this hotel is definitely the hot springs and water slides—they’re well-maintained and fun for both kids and adults. The staff were also very friendly and helpful, and we appreciated the good service throughout the property. Unfortunately, that’s where the positives end. Our room was extremely outdated, dark, and uninviting. The beds were uncomfortable, the plumbing was old and leaky, and overall, the accommodations felt neglected. It did not match the expectations set by the hotel’s reputation. We also found the food to be mediocre at best, which led us to drive 30 minutes into town just to get a decent meal—not ideal when you’re hoping for a relaxing stay. Perhaps we were just unlucky and were given one of the oldest bungalows, but our experience was disappointing enough that we would not recommend this hotel to friends or family. Honestly, we couldn’t wait to check out. I’m surprised by the glowing reviews calling this the best hotel of their Costa Rican trip—it certainly wasn’t for us.
10
María
9 Aug 2025
·
Stayed 5 nights
La propiedad muy limpia los empleados son muy amables mi único problema es la comida es muy cara y no es la comida típica q uno quiera comer no me gustó para nada pero después todo muy hermoso
La propiedad muy limpia los empleados son muy amables mi único problema es la comida es muy cara y no es la comida típica q uno quiera comer no me gustó para nada pero después todo muy hermoso
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AI-generated summary based on recent guest reviews
10
Morten
18 Jul 2026
·
Stayed 6 nights
We had a fantastic time at Chachagua Rainforest Hotel. The resort is located in beautiful surroundings and we found the staff very helpful and friendly. While the resort felt nestled in remote surroundings, we had easy access to trips and adventures within 30-60 minute drives.
We had a fantastic time at Chachagua Rainforest Hotel. The resort is located in beautiful surroundings and we found the staff very helpful and friendly. While the resort felt nestled in remote surroundings, we had easy access to trips and adventures within 30-60 minute drives.
10
Dominique
16 Jul 2026
·
Stayed 3 nights
Can’t say enough about the staff at Chachagua Rainforest Hotel! They went above and beyond in every situation to make our stay enjoyable! From decorating our room to help us celebrate our honeymoon, to helping us book and adjusting our tours when needed, we couldn’t have asked for more. The resort, rooms, and amenities were all wonderful! We look forward to the opportunity to return one day.
Can’t say enough about the staff at Chachagua Rainforest Hotel! They went above and beyond in every situation to make our stay enjoyable! From decorating our room to help us celebrate our honeymoon, to helping us book and adjusting our tours when needed, we couldn’t have asked for more. The resort, rooms, and amenities were all wonderful! We look forward to the opportunity to return one day.
6
Imani
14 Jul 2026
·
Stayed 2 nights
The resort was a good stay but when it rained the room leaked all over our bed. We requested a refund for the night of misery and they told us it would take a day. Its been 10 days and still nothing.
The resort was a good stay but when it rained the room leaked all over our bed. We requested a refund for the night of misery and they told us it would take a day. Its been 10 days and still nothing.
10
Vinay
11 Jul 2026
·
Stayed 4 nights
Fantastic property and in a beautiful location in the middle of the rainforest. Lots of activity to do in and around the property in the middle of the rainforest - wildlife watching, ziplining, horseback riding, hiking and much more to do. The rooms are also so set in beautiful surroundings right in the middle of nature. Worth the extra expense and highly recommend for couples and families with kids !
Fantastic property and in a beautiful location in the middle of the rainforest. Lots of activity to do in and around the property in the middle of the rainforest - wildlife watching, ziplining, horseback riding, hiking and much more to do. The rooms are also so set in beautiful surroundings right in the middle of nature. Worth the extra expense and highly recommend for couples and families with kids !
4
Eric
6 Jul 2026
·
Stayed 4 nights
This is definitely a 3 star resort. Nothing about it gives 5 star so please don’t expect it! The staff were sweet and helpful but I’ll tell you to stay here if you would like average over priced American food 😒, WiFi going out every day, an unclean out dated pool, and hard mango’s for a $10 🙄. My family and I spent our last two days at The Spring Resort & Spa at Arenal. It was definitely worth the Money. If you’re looking to enjoy yourself without going out every day this resort is not it. We wasted our money and time booking this resort. This resort is not children friendly and it doesn’t give you a good experience or reputation when it comes to Costa Rica. This was my second experience in Costa Rica. We stayed here to get another resort experience in CR. Big Mistake!!! How and why would you serve American dishes with no other options at a resort in Costa Rica. There’s only two restaurants on the property and they both were over priced with bad food 😩. There’s literally nothing special about this resort. It appears to need a little TLC. The rooms are mid especially compared to The Spring resort and Spa but again they were clean. But i definitely wouldn’t recommend!!! If you’re looking for a real review to make a decision here it is. 10 out of 10 don’t recommend.
This is definitely a 3 star resort. Nothing about it gives 5 star so please don’t expect it! The staff were sweet and helpful but I’ll tell you to stay here if you would like average over priced American food 😒, WiFi going out every day, an unclean out dated pool, and hard mango’s for a $10 🙄. My family and I spent our last two days at The Spring Resort & Spa at Arenal. It was definitely worth the Money. If you’re looking to enjoy yourself without going out every day this resort is not it. We wasted our money and time booking this resort. This resort is not children friendly and it doesn’t give you a good experience or reputation when it comes to Costa Rica. This was my second experience in Costa Rica. We stayed here to get another resort experience in CR. Big Mistake!!! How and why would you serve American dishes with no other options at a resort in Costa Rica. There’s only two restaurants on the property and they both were over priced with bad food 😩. There’s literally nothing special about this resort. It appears to need a little TLC. The rooms are mid especially compared to The Spring resort and Spa but again they were clean. But i definitely wouldn’t recommend!!! If you’re looking for a real review to make a decision here it is. 10 out of 10 don’t recommend.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Chachagua Rainforest Hotel & Hot Springs
Is parking available at the property?
Yes, self-parking is available for free at the property. The parking is uncovered.
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:00 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of USD 230 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features limited wheelchair accessibility, including a wheelchair-accessible path of travel, concierge desk, on-site restaurant, and pool. However, there is no elevator as the property is single-level.
Where is the property located in relation to key landmarks?
The property is located in San Rafael de Peñas Blancas, approximately 4.2 miles from Children's Eternal Rainforest and 8.5 miles from Arenal Adventure World. Other nearby attractions include the Costa Rica Chocolate Tour (9.4 miles) and Puentes Colgantes del Arenal (9.9 miles).
Does the property have a swimming pool?
Yes, the property features 2 outdoor swimming pools, including a children's pool and a waterslide. The pools are available for use during operational hours.
What are the policies for guests staying with children?
Up to 2 children aged 5 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 358.16067303314213USD
- 2026-10-18: 164.38999227142335USD
- 2026-10-19: 194.96083525009155USD
- 2026-10-20: NO DATA
- 2026-10-21: 164.66045621185305USD
- 2026-10-22: 199.89404197692872USD
- 2026-10-23: 232.70025845108034USD
- 2026-10-24: 392.72948257141115USD
- 2026-10-25: 199.187691519928USD
- 2026-10-26: 361.7843000808716USD
- 2026-10-27: 169.52145235824585USD
- 2026-10-28: 199.89404197692872USD
- 2026-10-29: 169.66799937667847USD
- 2026-10-30: 199.187691519928USD
- 2026-10-31: 1295.4264053405761USD
- 2026-11-01: 268.40158430786136USD
- 2026-11-02: 441.2580785522461USD
- 2026-11-03: 530.4608440734863USD
- 2026-11-04: 542.4686132583619USD
- 2026-11-05: 542.4686132583619USD
- 2026-11-06: 273.62881084823607USD
- 2026-11-07: 269.8216400032044USD
- 2026-11-08: 458.03880937957763USD
- 2026-11-09: 285.89792335891724USD
- 2026-11-10: 542.4686132583619USD
- 2026-11-11: 272.99158504943847USD
- 2026-11-12: 257.1075203613281USD
- 2026-11-13: 542.4686132583619USD
- 2026-11-14: 269.8216400032044USD
- 2026-11-15: 452.057194859314USD
- 2026-11-16: 541.0559466323853USD
- 2026-11-17: 549.6444111099244USD
- 2026-11-18: 266.9962724632263USD
- 2026-11-19: 546.8408850418091USD
- 2026-11-20: 271.5945537628174USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 534.5999915756225USD
- 2026-11-25: 2734.23271282959USD
- 2026-11-26: 272.99158504943847USD
- 2026-11-27: 271.11239555664065USD
- 2026-11-28: 806.7599891571045USD
- 2026-11-29: 266.9962724632263USD
- 2026-11-30: 534.5999915756225USD
- 2026-12-01: 455.7019090423584USD
- 2026-12-02: 259.68599697799687USD
- 2026-12-03: 256.15439898910523USD
- 2026-12-04: 268.07757961654664USD
- 2026-12-05: 254.94480319061282USD
- 2026-12-06: 545.8859635482788USD
- 2026-12-07: 255.5856120880127USD
- 2026-12-08: 545.8859635482788USD
- 2026-12-09: 259.68599697799687USD
- 2026-12-10: 266.19839012374877USD
- 2026-12-11: 455.7019090423584USD
- 2026-12-12: 545.8859635482788USD
- 2026-12-13: 546.8408850418091USD
- 2026-12-14: 549.6444111099244USD
- 2026-12-15: 271.5945537628174USD
- 2026-12-16: 447.1199935775757USD
- 2026-12-17: 545.8859635482788USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Airport shuttle fee: USD 230 per vehicle (one-way, maximum occupancy 6)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
General
Restaurant
Non-smoking rooms
Poolside bar
Packed lunches
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour desk
Housekeeping
Safe-deposit box
Bicycle rental
Self laundry
Concierge Services
Internet
Free wi-fi
Activities
Swimming pool
Garden
Cycling
Fishing
Horse riding
Hiking
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite