East West Hotel Basel
From
$237
/ night
Select dates to see prices and availability
From
$237
/ night
About this property
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Amenities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Business amenities
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request).
Dining
You can enjoy a meal at the restaurant serving the guests of East-West Riverside Hotel, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Rooms
Stay in one of 44 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Location
A stay at East-West Riverside Hotel places you in the heart of Basel, within a 5-minute walk of Martinskirche and Basel University. This hotel is 0.6 mi (1 km) from Congress Center Basel and 0.7 mi (1.2 km) from The Palantine.
What's nearby
Martinskirche(0.2 miles)
Basel University(0.3 miles)
White and Blue House(0.3 miles)
Basel Town Hall(0.3 miles)
Marktplatz(0.3 miles)
Pharmacy Museum Basel(0.3 miles)
Rhine(0.3 miles)
Basel Natural History Museum(0.4 miles)
Peterskirche(0.4 miles)
Munsterplatz(0.4 miles)
Basel Cathedral(0.5 miles)
Congress Center Basel(0.5 miles)
Swiss Architecture Museum(0.5 miles)
The Palantine(0.5 miles)
Basler Muenster(0.5 miles)
EuroAirport Airport (BSL)(6.3 miles)
Mulhouse (MLH-EuroAirport)(6.3 miles)
Parking
Restaurant
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
Location
Rheingasse 8, Kleinbasel, Basel, Switzerland
Martinskirche (0.2 miles)
Basel University (0.3 miles)
White and Blue House (0.3 miles)
Basel Town Hall (0.3 miles)
Marktplatz (0.3 miles)
Pharmacy Museum Basel (0.3 miles)
Room options
10
Single Room, River View
Room details
1 Twin Bed
161 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Double Room, City View
Room details
1 Full Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
11
Double Room, River View
Room details
1 Full Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Single Room, City View
Room details
1 Twin Bed
161 ft²
HeatingWi-Fi (Free)Private Bathroom
1
Standard Zimmer Mit Queensize-Bett
Room details
1 Queen Bed
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of East West Hotel Basel
8.3
Very good
Based on 928 verified reviews
Who stays here?
Business
67%
Couple
14%
Family
3%
Group
6%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
At East West Hotel Basel, travelers praise the central riverside setting with Rhine views and easy access to transport and Old Town, along with friendly staff and generally clean rooms, though the lively area can bring nighttime noise.
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What guests think
At East West Hotel Basel, travelers praise the central riverside setting with Rhine views and easy access to transport and Old Town, along with friendly staff and generally clean rooms, though the lively area can bring nighttime noise.
Rooms vary by outlook, with sought-after river views, while several note thin pillows, no air conditioning and warm temperatures, creaky floors, and occasional layout or lighting quirks. Breakfast is widely described as good but continental with few or no hot items, and the on-site restaurant by the river is pleasant yet sometimes closes early. Service is consistently friendly and check-in/out is smooth, though a few guests report limited reception hours or after-hours access hassles. Overall, expect a characterful stay with notable strengths and some comfort trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
On-site restaurant and bar by the river are appreciated. Several guests report early closing times, and the front door may be locked at night, requiring entry via the back with a room key.
Related guest reviews
8
Joep
Jun 10, 2025
·
Stayed 1 night
Nice dinner at the river Rhein. Nice rooms. Beautiful stairs
Nice dinner at the river Rhein. Nice rooms. Beautiful stairs
10
Mark
Apr 12, 2025
·
Stayed 3 nights
Brilliant location by the river with food options onsite, and nearby transport options. Lots of character a little noisy at night due to being above bars on riverside. Must be one of the best places to stay in Basel.
Brilliant location by the river with food options onsite, and nearby transport options. Lots of character a little noisy at night due to being above bars on riverside. Must be one of the best places to stay in Basel.
8
Phyllis
May 13, 2024
·
Stayed 1 night
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
8
G.J.
Jun 7, 2025
·
Stayed 1 night
Prima hotel. Meubilair in restaurant wat oncomfortabel
Prima hotel. Meubilair in restaurant wat oncomfortabel
8
Daley
May 4, 2023
·
Stayed 2 nights
Locatie was prachtig, goede ligging! Prima kamer alleen beetje gedateerd. Echter staat er een frisdrank automaat op de eerste verdieping op de hal die mega veel lawaai maakt. Tevens de 2de avond was de keuken al om 19:30 u dicht omdat het rustig was, niet bepaald klant vriendelijk. Ook omdat we daar totaal niet op gerekend hadden.
Locatie was prachtig, goede ligging! Prima kamer alleen beetje gedateerd. Echter staat er een frisdrank automaat op de eerste verdieping op de hal die mega veel lawaai maakt. Tevens de 2de avond was de keuken al om 19:30 u dicht omdat het rustig was, niet bepaald klant vriendelijk. Ook omdat we daar totaal niet op gerekend hadden.
8
Geraldine
Aug 18, 2025
·
Stayed 1 night
We arrived on a Sunday, please bear in mind the kitchens closes early on a Sunday. We got so busy that we didn’t notice it was close to 9pm and we missed out on dining. The only criticism that I have is the pillows. We only got one each and was lacking volume. The staff were so nice & friendly. Breakfast was included and it satisfied our hunger. We love the location. Thank you.
We arrived on a Sunday, please bear in mind the kitchens closes early on a Sunday. We got so busy that we didn’t notice it was close to 9pm and we missed out on dining. The only criticism that I have is the pillows. We only got one each and was lacking volume. The staff were so nice & friendly. Breakfast was included and it satisfied our hunger. We love the location. Thank you.
10
Brian
Dec 3, 2023
·
Stayed 1 night
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
8
Angie
Apr 14, 2025
·
Stayed 4 nights
When we arrived the area was not well lit. One night we were locked out and had to go into a bar and ask for help getting in. They were helpful to get us into our room.
When we arrived the area was not well lit. One night we were locked out and had to go into a bar and ask for help getting in. They were helpful to get us into our room.
10
Iain
Aug 7, 2025
·
Stayed 3 nights
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
6
Stephanie
Dec 16, 2024
·
Stayed 2 nights
This is a very hard review to write because the hotel was lovely. This is a great place for someone that wants to party into the night and then crash in their comfy bed. We were very happy with our peaceful room overlooking the Rhine River. Located right along the river walk for a lovely stroll, close to old town and shopping. We were there for the Christmas Markets and reserved a couple of extra days to explore Basel at the end of our River Cruise. Everything was perfect until 9pm rolled around and the club below the hotel started pounding music that was near impossible to get to sleep to. Even noise cancelling headsets didn't work as the walls were vibrating with dance tunes. We got very little rest especially on our last night then heading out to an overseas 14 hour journey. Not ideal. Breakfast was excellent, the staff were excellent. The place is also located along the Christmas Market party block - lots of folks enjoying a good night out. The club below with booming music was the problem.
This is a very hard review to write because the hotel was lovely. This is a great place for someone that wants to party into the night and then crash in their comfy bed. We were very happy with our peaceful room overlooking the Rhine River. Located right along the river walk for a lovely stroll, close to old town and shopping. We were there for the Christmas Markets and reserved a couple of extra days to explore Basel at the end of our River Cruise. Everything was perfect until 9pm rolled around and the club below the hotel started pounding music that was near impossible to get to sleep to. Even noise cancelling headsets didn't work as the walls were vibrating with dance tunes. We got very little rest especially on our last night then heading out to an overseas 14 hour journey. Not ideal. Breakfast was excellent, the staff were excellent. The place is also located along the Christmas Market party block - lots of folks enjoying a good night out. The club below with booming music was the problem.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently note clean rooms and well-kept areas. A few mention minor issues like thin towels, but overall cleanliness is praised.
Related guest reviews
10
William
Nov 5, 2025
·
Stayed 2 nights
Clean room, excellent location, nice staff, would book again
Clean room, excellent location, nice staff, would book again
6
Tatjana
Aug 21, 2023
·
Stayed 1 night
Positiv: - Freundlicher Check-In - Grundsätzlich sauber - schöne Lage am Rhein; Tram Station mit direkter Verbindung zum Bahnhof nur wenige Schritte entfernt - Basel Card inbegriffen - sehr bequemes Bett, gute Zimmer Grösse; Holzboden - kleines Frühstück Buffet, aber ausreichend; guter Kaffee Negativ: - Willkommensgetränk nicht erhalten - musste ein Upgrade nehmen, da scheinbar das gebuchte Zimmer viel zu heiss wäre und Fenster nicht geöffnet werden können (davon steht nichts im der Beschreibung) - Flur zum Aufzug etwas unaufgeräumt - Zimmer: sehr kleines Bad ohne Ablage; Handtücher rochen etwas komisch, kein Schrank und nur wenig Fläche
Positiv: - Freundlicher Check-In - Grundsätzlich sauber - schöne Lage am Rhein; Tram Station mit direkter Verbindung zum Bahnhof nur wenige Schritte entfernt - Basel Card inbegriffen - sehr bequemes Bett, gute Zimmer Grösse; Holzboden - kleines Frühstück Buffet, aber ausreichend; guter Kaffee Negativ: - Willkommensgetränk nicht erhalten - musste ein Upgrade nehmen, da scheinbar das gebuchte Zimmer viel zu heiss wäre und Fenster nicht geöffnet werden können (davon steht nichts im der Beschreibung) - Flur zum Aufzug etwas unaufgeräumt - Zimmer: sehr kleines Bad ohne Ablage; Handtücher rochen etwas komisch, kein Schrank und nur wenig Fläche
6
Fred
Aug 1, 2024
·
Stayed 1 night
Die beiden Einzelzimmer, welche ich für jeweils eine Nacht gebucht hatte, sind sehr einfach ausgestattet. Das Mobiliar beschränkt sich im wesentlichen auf das Bett, einen fahrbaren Trolley und einen textilen Hängeschrank; beides aus dem skandinavischen Möbelhaus. Keine Einrichtung, um hier gemütlich Ferien verbringen zu wollen. Für einen Business-Trip mit einer Übernachtung noch ok. Die Öffnungszeiten der Reception sind unklar; Hotel-WebSite und hotels.com machen unterschiedliche Angaben. Das Hotel war telefonisch für Rückfragen nicht erreichbar. Bei Bedarf muss eine E-Mail gesendet werden; eine brauchbare Antwort blieb leider aus. Das Frühstück am Abreisetag war ok; zum ersten Mal traf ich dabei auch auf eine freundliche Mitarbeiterin. Insgesamt stimmt das Preis-/Leistungsverhältnis für mich nicht.
Die beiden Einzelzimmer, welche ich für jeweils eine Nacht gebucht hatte, sind sehr einfach ausgestattet. Das Mobiliar beschränkt sich im wesentlichen auf das Bett, einen fahrbaren Trolley und einen textilen Hängeschrank; beides aus dem skandinavischen Möbelhaus. Keine Einrichtung, um hier gemütlich Ferien verbringen zu wollen. Für einen Business-Trip mit einer Übernachtung noch ok. Die Öffnungszeiten der Reception sind unklar; Hotel-WebSite und hotels.com machen unterschiedliche Angaben. Das Hotel war telefonisch für Rückfragen nicht erreichbar. Bei Bedarf muss eine E-Mail gesendet werden; eine brauchbare Antwort blieb leider aus. Das Frühstück am Abreisetag war ok; zum ersten Mal traf ich dabei auch auf eine freundliche Mitarbeiterin. Insgesamt stimmt das Preis-/Leistungsverhältnis für mich nicht.
10
Louis
Oct 28, 2024
·
Stayed 2 nights
Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)
Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)
8
Jeff
May 13, 2024
·
Stayed 2 nights
Great central location. Clean and well kept. Old building is well maintained and has a nice rustic vibe. River view makes for a great atmosphere, but adds a bit of noise, which we enjoyed, but some may not.
Great central location. Clean and well kept. Old building is well maintained and has a nice rustic vibe. River view makes for a great atmosphere, but adds a bit of noise, which we enjoyed, but some may not.
8
Alexander
Nov 17, 2025
·
Stayed 2 nights
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
8
Robert George
Dec 14, 2023
·
Stayed 3 nights
Great service and very clean. Next to local amenities
Great service and very clean. Next to local amenities
10
Kristina
May 12, 2024
·
Stayed 2 nights
Bra beliggenhet, unik interiør, topp beliggenhet i magisk vakre omgivelser, nærme offentlig kommunikasjon. Rent og pent med hyggelig betjening.
Bra beliggenhet, unik interiør, topp beliggenhet i magisk vakre omgivelser, nærme offentlig kommunikasjon. Rent og pent med hyggelig betjening.
10
Laura
Mar 10, 2024
·
Stayed 6 nights
It is a 5 stars -3 stars hotel. Nice staff. Continental breakfast- very well located in the center and nearby public transportation ( transport is free ). It is clean and very good for a three stars. A bit thin pillows, but overall very good!
It is a 5 stars -3 stars hotel. Nice staff. Continental breakfast- very well located in the center and nearby public transportation ( transport is free ). It is clean and very good for a three stars. A bit thin pillows, but overall very good!
10
José Erinaldo
Sep 29, 2025
·
Stayed 2 nights
Ótimo atendimento, excelente limpeza, bom café da manhã, ótima localização de para o rio Reno e parada de transporte público a menos de cem metros direto para a Estação Central de Trem da Basiléia.
Ótimo atendimento, excelente limpeza, bom café da manhã, ótima localização de para o rio Reno e parada de transporte público a menos de cem metros direto para a Estação Central de Trem da Basiléia.
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AI-generated summary based on recent guest reviews
Rooms
Sought-after river-view rooms are highlighted, while some face interior or elevator areas. Recurring drawbacks include no air conditioning and warm rooms, thin pillows, creaky floors, occasional noise from bars or trams, and a few small or awkward layouts and lighting.
Related guest reviews
10
ELVA
Oct 15, 2024
·
Stayed 1 night
When we checked in to our rooms, we were not happy that we were put in an inside room with a view of the elevator, we had booked canal view. We were immediately moved to the rooms we booked and had a wonderful stay!
When we checked in to our rooms, we were not happy that we were put in an inside room with a view of the elevator, we had booked canal view. We were immediately moved to the rooms we booked and had a wonderful stay!
8
Amy
Dec 5, 2024
·
Stayed 2 nights
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
6
Miguel
Jun 16, 2025
·
Stayed 1 night
Place was fantastic and staff very accommodating; however, the room did not have AC and it was unbearable how hot the room got overnight
Place was fantastic and staff very accommodating; however, the room did not have AC and it was unbearable how hot the room got overnight
10
Ben
Feb 18, 2026
·
Stayed 2 nights
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
8
Alexander
Nov 17, 2025
·
Stayed 2 nights
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
6
sally
Nov 6, 2024
·
Stayed 1 night
The room was VERY small and not the best lay out No temperature control in the room only a fan
The room was VERY small and not the best lay out No temperature control in the room only a fan
10
Brian
Dec 3, 2023
·
Stayed 1 night
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
6
Stephanie
Dec 16, 2024
·
Stayed 2 nights
This is a very hard review to write because the hotel was lovely. This is a great place for someone that wants to party into the night and then crash in their comfy bed. We were very happy with our peaceful room overlooking the Rhine River. Located right along the river walk for a lovely stroll, close to old town and shopping. We were there for the Christmas Markets and reserved a couple of extra days to explore Basel at the end of our River Cruise. Everything was perfect until 9pm rolled around and the club below the hotel started pounding music that was near impossible to get to sleep to. Even noise cancelling headsets didn't work as the walls were vibrating with dance tunes. We got very little rest especially on our last night then heading out to an overseas 14 hour journey. Not ideal. Breakfast was excellent, the staff were excellent. The place is also located along the Christmas Market party block - lots of folks enjoying a good night out. The club below with booming music was the problem.
This is a very hard review to write because the hotel was lovely. This is a great place for someone that wants to party into the night and then crash in their comfy bed. We were very happy with our peaceful room overlooking the Rhine River. Located right along the river walk for a lovely stroll, close to old town and shopping. We were there for the Christmas Markets and reserved a couple of extra days to explore Basel at the end of our River Cruise. Everything was perfect until 9pm rolled around and the club below the hotel started pounding music that was near impossible to get to sleep to. Even noise cancelling headsets didn't work as the walls were vibrating with dance tunes. We got very little rest especially on our last night then heading out to an overseas 14 hour journey. Not ideal. Breakfast was excellent, the staff were excellent. The place is also located along the Christmas Market party block - lots of folks enjoying a good night out. The club below with booming music was the problem.
8
Laurie
Nov 3, 2025
·
Stayed 2 nights
The room was very clean and the staff were pleasant. We stayed in a room with an elevator view. I would recommend getting the street or river view so that a window can be opened.
The room was very clean and the staff were pleasant. We stayed in a room with an elevator view. I would recommend getting the street or river view so that a window can be opened.
8
Hwee Chong
Mar 4, 2025
·
Stayed 3 nights
Personal ist super freundlich und höflich, auch sehr hilfsbereit. Die Lage ist zentral, daher freitag abends ist etwas laut. Charmante Altbau, daher der Boden quietscht auch sehr unangenehm, ich habe mich so gefürchtet, ich störe die Gäste unten.
Personal ist super freundlich und höflich, auch sehr hilfsbereit. Die Lage ist zentral, daher freitag abends ist etwas laut. Charmante Altbau, daher der Boden quietscht auch sehr unangenehm, ich habe mich so gefürchtet, ich störe die Gäste unten.
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AI-generated summary based on recent guest reviews
Service
Staff are friendly and helpful, and check-in/out is smooth. A few guests experienced limited reception hours and after-hours access hassles.
Related guest reviews
10
ELVA
Oct 15, 2024
·
Stayed 1 night
When we checked in to our rooms, we were not happy that we were put in an inside room with a view of the elevator, we had booked canal view. We were immediately moved to the rooms we booked and had a wonderful stay!
When we checked in to our rooms, we were not happy that we were put in an inside room with a view of the elevator, we had booked canal view. We were immediately moved to the rooms we booked and had a wonderful stay!
10
William
Nov 5, 2025
·
Stayed 2 nights
Clean room, excellent location, nice staff, would book again
Clean room, excellent location, nice staff, would book again
8
Phyllis
May 13, 2024
·
Stayed 1 night
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
10
Stephen
Aug 27, 2025
·
Stayed 2 nights
Thoroughly enjoyable. Excellent location. Friendly m, helpful staff
Thoroughly enjoyable. Excellent location. Friendly m, helpful staff
6
Fred
Aug 1, 2024
·
Stayed 1 night
Die beiden Einzelzimmer, welche ich für jeweils eine Nacht gebucht hatte, sind sehr einfach ausgestattet. Das Mobiliar beschränkt sich im wesentlichen auf das Bett, einen fahrbaren Trolley und einen textilen Hängeschrank; beides aus dem skandinavischen Möbelhaus. Keine Einrichtung, um hier gemütlich Ferien verbringen zu wollen. Für einen Business-Trip mit einer Übernachtung noch ok. Die Öffnungszeiten der Reception sind unklar; Hotel-WebSite und hotels.com machen unterschiedliche Angaben. Das Hotel war telefonisch für Rückfragen nicht erreichbar. Bei Bedarf muss eine E-Mail gesendet werden; eine brauchbare Antwort blieb leider aus. Das Frühstück am Abreisetag war ok; zum ersten Mal traf ich dabei auch auf eine freundliche Mitarbeiterin. Insgesamt stimmt das Preis-/Leistungsverhältnis für mich nicht.
Die beiden Einzelzimmer, welche ich für jeweils eine Nacht gebucht hatte, sind sehr einfach ausgestattet. Das Mobiliar beschränkt sich im wesentlichen auf das Bett, einen fahrbaren Trolley und einen textilen Hängeschrank; beides aus dem skandinavischen Möbelhaus. Keine Einrichtung, um hier gemütlich Ferien verbringen zu wollen. Für einen Business-Trip mit einer Übernachtung noch ok. Die Öffnungszeiten der Reception sind unklar; Hotel-WebSite und hotels.com machen unterschiedliche Angaben. Das Hotel war telefonisch für Rückfragen nicht erreichbar. Bei Bedarf muss eine E-Mail gesendet werden; eine brauchbare Antwort blieb leider aus. Das Frühstück am Abreisetag war ok; zum ersten Mal traf ich dabei auch auf eine freundliche Mitarbeiterin. Insgesamt stimmt das Preis-/Leistungsverhältnis für mich nicht.
8
Mark
Jul 19, 2024
·
Stayed 1 night
Daniel at the front desk was amazing! Helped us in many ways!
Daniel at the front desk was amazing! Helped us in many ways!
8
Alexander
Nov 17, 2025
·
Stayed 2 nights
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
8
Hubert
Jun 7, 2024
·
Stayed 1 night
The location was excellent in all respects. There was neighborhood noise on the street side from bars and restaurants and construction. The staff was very friendly and helpful.
The location was excellent in all respects. There was neighborhood noise on the street side from bars and restaurants and construction. The staff was very friendly and helpful.
8
Angie
Apr 14, 2025
·
Stayed 4 nights
When we arrived the area was not well lit. One night we were locked out and had to go into a bar and ask for help getting in. They were helpful to get us into our room.
When we arrived the area was not well lit. One night we were locked out and had to go into a bar and ask for help getting in. They were helpful to get us into our room.
10
Angelina
Mar 1, 2025
·
Stayed 1 night
Great location, nice view over the river, friendly staff, check-in and out is easy and smooth.
Great location, nice view over the river, friendly staff, check-in and out is easy and smooth.
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AI-generated summary based on recent guest reviews
Location
Central riverside spot with Rhine views, close to Old Town and public transport; several guests received Basel Cards for free transit. The lively waterfront brings street and bar noise, and seasonal markets can affect drop-off.
Related guest reviews
10
Mark
Apr 12, 2025
·
Stayed 3 nights
Brilliant location by the river with food options onsite, and nearby transport options. Lots of character a little noisy at night due to being above bars on riverside. Must be one of the best places to stay in Basel.
Brilliant location by the river with food options onsite, and nearby transport options. Lots of character a little noisy at night due to being above bars on riverside. Must be one of the best places to stay in Basel.
10
luis
Dec 8, 2025
·
Stayed 1 night
Very nice hotel room n great location with beautiful views. Walking distance to shopping and dining and the Christmas markets.
Very nice hotel room n great location with beautiful views. Walking distance to shopping and dining and the Christmas markets.
8
Doris
Sep 16, 2025
·
Stayed 2 nights
Check in/out easy. Breakfast was good. Staff helpful. The hotel is older-floorboards in our room had rough areas, hot water shower control didn’t work well, couldn’t switch between showerheads. Body lotion, liquid body/hand soap provided, but no shampoo. Towels are very thin. There is construction,with a crane, outside window but that was ok. City nice to explore & the Basel City card from hotel provides free public transport
Check in/out easy. Breakfast was good. Staff helpful. The hotel is older-floorboards in our room had rough areas, hot water shower control didn’t work well, couldn’t switch between showerheads. Body lotion, liquid body/hand soap provided, but no shampoo. Towels are very thin. There is construction,with a crane, outside window but that was ok. City nice to explore & the Basel City card from hotel provides free public transport
8
Amy
Dec 5, 2024
·
Stayed 2 nights
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
10
Ben
Feb 18, 2026
·
Stayed 2 nights
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
10
Jean
Sep 6, 2023
·
Stayed 1 night
Wonderful location right at the Rhein river
Wonderful location right at the Rhein river
8
Hubert
Jun 7, 2024
·
Stayed 1 night
The location was excellent in all respects. There was neighborhood noise on the street side from bars and restaurants and construction. The staff was very friendly and helpful.
The location was excellent in all respects. There was neighborhood noise on the street side from bars and restaurants and construction. The staff was very friendly and helpful.
10
Brian
Dec 3, 2023
·
Stayed 1 night
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
Nice a lot along the river. It was a little hard to get to because the street in front was blocked by a Christmas market so taxi dropped off a couple blocks away. Close to metro lines, shops and services. Room was good. Top floor Very squeaky wooden floors. Old historic building. Some staff didn’t speak English but we managed. Also they gave us metro passes for free so that was a real bonus. Picture is a view from our room!
10
Iain
Aug 7, 2025
·
Stayed 3 nights
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
10
Laura
Mar 10, 2024
·
Stayed 6 nights
It is a 5 stars -3 stars hotel. Nice staff. Continental breakfast- very well located in the center and nearby public transportation ( transport is free ). It is clean and very good for a three stars. A bit thin pillows, but overall very good!
It is a 5 stars -3 stars hotel. Nice staff. Continental breakfast- very well located in the center and nearby public transportation ( transport is free ). It is clean and very good for a three stars. A bit thin pillows, but overall very good!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally good but continental, with few or no hot items. The on-site restaurant by the river is pleasant, though several reviews note early kitchen closing times.
Related guest reviews
8
Joep
Jun 10, 2025
·
Stayed 1 night
Nice dinner at the river Rhein. Nice rooms. Beautiful stairs
Nice dinner at the river Rhein. Nice rooms. Beautiful stairs
8
Phyllis
May 13, 2024
·
Stayed 1 night
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
This hotel is VERY minimalist. No air conditioning. No comfortable place to sit. No coffee in the room. No help at the front desk after 3:00 pm. The restaurant and bar closed at 7:00 pm. The front door is locked at 8:00 pm so you must walk around back and use your room key to get in. The location is good and right on the river, very walkable to everything. Employees were nice.
8
Doris
Sep 16, 2025
·
Stayed 2 nights
Check in/out easy. Breakfast was good. Staff helpful. The hotel is older-floorboards in our room had rough areas, hot water shower control didn’t work well, couldn’t switch between showerheads. Body lotion, liquid body/hand soap provided, but no shampoo. Towels are very thin. There is construction,with a crane, outside window but that was ok. City nice to explore & the Basel City card from hotel provides free public transport
Check in/out easy. Breakfast was good. Staff helpful. The hotel is older-floorboards in our room had rough areas, hot water shower control didn’t work well, couldn’t switch between showerheads. Body lotion, liquid body/hand soap provided, but no shampoo. Towels are very thin. There is construction,with a crane, outside window but that was ok. City nice to explore & the Basel City card from hotel provides free public transport
8
Daley
May 4, 2023
·
Stayed 2 nights
Locatie was prachtig, goede ligging! Prima kamer alleen beetje gedateerd. Echter staat er een frisdrank automaat op de eerste verdieping op de hal die mega veel lawaai maakt. Tevens de 2de avond was de keuken al om 19:30 u dicht omdat het rustig was, niet bepaald klant vriendelijk. Ook omdat we daar totaal niet op gerekend hadden.
Locatie was prachtig, goede ligging! Prima kamer alleen beetje gedateerd. Echter staat er een frisdrank automaat op de eerste verdieping op de hal die mega veel lawaai maakt. Tevens de 2de avond was de keuken al om 19:30 u dicht omdat het rustig was, niet bepaald klant vriendelijk. Ook omdat we daar totaal niet op gerekend hadden.
10
Louis
Oct 28, 2024
·
Stayed 2 nights
Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)
Great Location, Great service and Breakfast. Hotel is old but very clean. It was comfortable but was a bit noisy due to all the trams running by. We did sleep pretty well anyway :-) Very walkable to old town :-)
8
Amy
Dec 5, 2024
·
Stayed 2 nights
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
The location of the East-West Riverside is amazing. Very convenient to many of Basel's tourist areas and has beautiful views of the river. It's clean, and well-kept with modern furnishings and decor. There was a small Christmas market (just food and beverages) right outside the front door of the hotel that we really enjoyed (early December). Breakfast was good but minimal, like an American continental breakfast. Only 2 complaints: flat pillows and the room was always too hot. We kept a window cracked open much of the time. But the pillows were an issue. They only give you one per person but it was so flat it's like not having one at all. I would highly recommend, just bring your own pillows.
10
Ben
Feb 18, 2026
·
Stayed 2 nights
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
Great room and hotel location. The only downsides were the slim pillow and lack of street noise soundproofing. The breakfast while good and delicious, had no warm options. Overall though, would come back again!
8
Geraldine
Aug 18, 2025
·
Stayed 1 night
We arrived on a Sunday, please bear in mind the kitchens closes early on a Sunday. We got so busy that we didn’t notice it was close to 9pm and we missed out on dining. The only criticism that I have is the pillows. We only got one each and was lacking volume. The staff were so nice & friendly. Breakfast was included and it satisfied our hunger. We love the location. Thank you.
We arrived on a Sunday, please bear in mind the kitchens closes early on a Sunday. We got so busy that we didn’t notice it was close to 9pm and we missed out on dining. The only criticism that I have is the pillows. We only got one each and was lacking volume. The staff were so nice & friendly. Breakfast was included and it satisfied our hunger. We love the location. Thank you.
8
Alexander
Nov 17, 2025
·
Stayed 2 nights
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
The location was excellent. Check in and out was painless.The room and bathroom was clean. The pillow was very thin and when in use it was virtually useless. The windows were over looked by a glass side lift and corridor windows which meant that the curtains had to be shut, normally not a problem but there was no ceiling light. Shower was also on the dark side as only a mirror light was there. No bedside charging was a bit of a nuisance. Breakfast was fine, cereals, cold meats,coffee and juices. Lunch outside was good with views to the river.
10
Iain
Aug 7, 2025
·
Stayed 3 nights
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
The hotel was in an excellent spot overlooking the Rhine, and the restaurant downstairs was lovely. Our room was also great, situated in great city. Would recommend
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AI-generated summary based on recent guest reviews
10
Katherine
Jun 24, 2026
·
Stayed 1 night
We had a wonderful stay at this charming hotel. The lift was a plus for my mother who can't do stairs. Our corner room provided a cross-breeze, which was nice in the heat. The view of the old town just across the bridge was stunning. The included breakfast was convenient and delicious. The hotel did not provide an airport shuttle, but Uber worked fine.
We had a wonderful stay at this charming hotel. The lift was a plus for my mother who can't do stairs. Our corner room provided a cross-breeze, which was nice in the heat. The view of the old town just across the bridge was stunning. The included breakfast was convenient and delicious. The hotel did not provide an airport shuttle, but Uber worked fine.
10
Kendall
Jun 19, 2026
·
Stayed 2 nights
Clean room, great location for walking.
Clean room, great location for walking.
10
Jonelle
Jun 14, 2026
·
Stayed 1 night
Good location for stepping out and being right on the river walk.
Good location for stepping out and being right on the river walk.
2
Patricia
Jun 13, 2026
·
Stayed 1 night
Breakfast was good but all around the hotel there were cranes that started instructions at 6 o’clock in the morning outside your window at window height
Breakfast was good but all around the hotel there were cranes that started instructions at 6 o’clock in the morning outside your window at window height
8
Raymond
Jun 3, 2026
·
Stayed 3 nights
Good location on the river, easy to get around Basel on public the tranet
Good location on the river, easy to get around Basel on public the tranet
FAQs about East West Hotel Basel
Is parking available at the property?
Parking is available on-site. Guests can inquire about the specifics upon arrival.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7 AM to 10 AM for a fee of approximately CHF 20.00 per person.
Are pets allowed at the property?
Pets are allowed at the property, with a fee of CHF 25 per accommodation, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is from 3:00 PM to 8:30 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
Airport shuttle services are available for a surcharge of CHF 40 per vehicle. Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features for bathrooms may be available.
Where is the property located in relation to key landmarks?
The property is located in the heart of Basel, within a 5-minute walk of Martinskirche and Basel University. It is approximately 0.6 mi from Congress Center Basel and 0.8 mi from Basler Muenster.
What are the policies for guests staying with children?
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: 258.15349164505005USD
- 2026-09-23: 269.74821280288694USD
- 2026-09-24: NO DATA
- 2026-09-25: 221.67757269973754USD
- 2026-09-26: 271.4866232757568USD
- 2026-09-27: 270.8662359649658USD
- 2026-09-28: 271.4866232757568USD
- 2026-09-29: 218.15407925949097USD
- 2026-09-30: 218.15407925949097USD
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 245.7562939727783USD
- 2026-10-04: 234.31234876327514USD
- 2026-10-05: 246.9109309020996USD
- 2026-10-06: NO DATA
- 2026-10-07: 258.9142638015747USD
- 2026-10-08: 234.89613980026243USD
- 2026-10-09: 234.89613980026243USD
- 2026-10-10: 234.89613980026243USD
- 2026-10-11: 234.89613980026243USD
- 2026-10-12: 306.9849039047241USD
- 2026-10-13: 282.96679739685055USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 234.89613980026243USD
- 2026-10-23: 234.89613980026243USD
- 2026-10-24: 246.9109309020996USD
- 2026-10-25: 234.89613980026243USD
- 2026-10-26: 246.9109309020996USD
- 2026-10-27: 234.89613980026243USD
- 2026-10-28: 234.89613980026243USD
- 2026-10-29: 234.89613980026243USD
- 2026-10-30: 234.89613980026243USD
- 2026-10-31: 234.89613980026243USD
- 2026-11-01: 234.89613980026243USD
- 2026-11-02: 234.89613980026243USD
- 2026-11-03: 246.9109309020996USD
- 2026-11-04: 234.89613980026243USD
- 2026-11-05: 234.89613980026243USD
- 2026-11-06: NO DATA
- 2026-11-07: 258.9142638015747USD
- 2026-11-08: 234.89613980026243USD
- 2026-11-09: 234.89613980026243USD
- 2026-11-10: 234.89613980026243USD
- 2026-11-11: 234.89613980026243USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 234.89613980026243USD
- 2026-11-17: 234.89613980026243USD
- 2026-11-18: 234.89613980026243USD
- 2026-11-19: 234.89613980026243USD
- 2026-11-20: 234.89613980026243USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Fee for continental breakfast: approximately CHF 20.00 per person
- Airport shuttle fee: CHF 40 per vehicle
- Pet fee: CHF 25 per accommodation, per day
- Service animals are exempt from fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box
General
Restaurant
Non-Smoking Rooms
Barber/Beauty Shop
Packed Lunches
Allergy-Free Room Available
Vending Machines
Snack Bar/Deli
Internet
Free Wi-Fi
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Activities
Cycling
Terrace
Parking
Parking