Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also provided, and no reservation is required.

Is breakfast offered at the hotel?

Yes, breakfast is available, and guests can enjoy breakfast in the room. Details regarding the type and cost of breakfast are not specified.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of USD 55.00 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located near the airport and is within a 10-minute drive of the Pro Football Hall of Fame and The Spa at Glenmoor. It is approximately 2 miles from Tam O'Shanter Golf Course and 3.3 miles from Jackson Bog State Nature Preserve.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool, which is open seasonally from May to September. Pool access is available from 10:00 AM to 8:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 25.00 per night. Advance request or confirmation is required for rollaway beds.

Bertram Inn at Glenmoor

What guests think

At The Bertram Inn at Glenmoor, travelers praise the serene, gated grounds and unique historic character, along with access to country club amenities like golf, pool, spa, and gym, though some facilities have limited hours or feel a bit dated.

Rooms are commonly spacious and quiet but frequently described as dark or dated, with older mattresses or pillows and occasional HVAC or lighting quirks. Guests often find staff friendly and helpful, though housekeeping and check-in speed can be inconsistent. Expect a peaceful, character-rich stay rather than modern, full-service luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Extensive country club amenities (golf, pool, spa, fitness) and scenic grounds earn praise. Some guests report limited or closed facilities/hours, dated pool furnishings, confusing signage, and a gated parking setup that may include a fee.

Related guest reviews

6

Lance

13 Jul 2025

·

Stayed 1 night

Nice place and quiet stay. Main issue I had was the sink water pressure was a trickle. But shower was good pressure so I made do. This is a nice hotel inside a country club inside a gated community. It’s very unique. They do need more signage for the hotel. It’s easy to walk in the country club lodge and miss the hotel part. The only real negative, other than the relatively uncomfortable, old mattress and box spring (needs updated), is that I requested a microwave for our room in both the special remarks of the booking and on the phone after to confirm the microwave again. By the time I checked in there wasn’t anyone avail to bring a microwave to the room. We enjoyed our stay, there’s just a few of these inconveniences that made it less than perfect. It’s a very beautiful location and it’s worth a visit for that reason alone.

10

Amanda

28 Jul 2024

·

Stayed 2 nights

Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.

8

Mary Beth

30 Dec 2024

·

Stayed 2 nights

Our room was very quiet, which we really liked. I enjoyed using the jacuzzi in the adjacent spa facility. The lobby was very small and awkward.

8

Ryan

7 Jul 2025

·

Stayed 1 night

The hotel is noble and humble being an old monastery and private boy's school. Unfortunately, I don't think it has had a refresh or renovation over the last 20 years or so. The tv, the furniture, the bathroom and the dorm fridge were all very old and dated and the fridge did not work. The food was very subpar whether it was breakfast or dinner. The highlight was the outdoor swimming pool experience. It was near 90 degrees each day and the pool was refreshing and clean. The pool area and amenities however, were not impressive. Old loungers and chairs and not nearly enough umbrellas for shade for guests. The girls waiting on guests throughout the pool area were very sweet and tried hard to make your stay great though. The highlight of the stay was the friendly staff and the STELLAR fireworks display on the night of the Fourth of July. Not kidding when I say some of the best I've seen in my life for a private display. We sat in the grass on the golf course and were almost directly under them, up close and personal. Overall, it was a good experience we won't forget but a tough sell to come back when there isn't an event like the Fourth to sell it with fireworks. They need to put just a little money in the rooms and pool and the food must be a higher quality than it currently is. Even kind staff cannot overcome its limitations.

8

Joseph

8 Jul 2023

·

Stayed 1 night

A top notch and well maintained area with a secure entrance.

4

Candice

20 Jan 2025

·

Stayed 1 night

There were buckets and pans all over the lobby to catch rain that was pouring in. There are hot tubs, as described, BUT there are not co-ed, men have to use one in their locker room, and women have a separate on in their locker room. Restaurants were not open, the spa/hot tubs, etc closed at 6pm. None of these details given in the overview or description of location.

10

Patricia

10 Oct 2025

·

Stayed 2 nights

Lots of amenities: gym, squash and tennis courts, aerobics, golf course and pool during the summer. Very quiet and comfortable stay during midweek. We wanted to extend our stay but the inn was booked for the weekend. If we are in the Canton area, we will book here again.

8

Susan

21 Aug 2023

·

Stayed 3 nights

Very good sized room and comfortable beds but the room has not changed in twenty years. They still use room keys , but they only give you one. Staff very pleasant but they don’t seem to very much about this historical building and community. Also odd that for the three days we stayed there there was NO maid service. It was like we didn’t exist. The resort is beautiful and the pool and golf course excellent but the rooms need a refresh. Parking is free but there’s a $ 6.00 day gate fee , I guess to offset the cost of securing the entire resort and homeowners association.

10

Kenneth

3 Sept 2025

·

Stayed 1 night

Such a unique setting. The golf course views are amazing. The history of the old seminary is well preserved. We loved walking around in and out of the building. Great character of architecture. Lovely pool and grounds.

8

Bruce

2 Jul 2024

·

Stayed 2 nights

Average accommodations with a quiet setting. Not handicap friendly

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many note clean rooms and well-kept grounds, while others cite housekeeping lapses and maintenance issues like moldy shower curtains, stained ceilings, and lobby leak buckets. Housekeeping frequency can be inconsistent.

Related guest reviews

10

Carl

8 Feb 2025

·

Stayed 1 night

Very nice, small rooms but very clean and cozy,easy check in. Friendly staff

6

Diane

15 Aug 2023

·

Stayed 4 nights

Though the Inn has charm and set on lovely grounds, it is old . It is dark, small lobby, elevator needed service, water pressure in bathroom sink was low, and you have to request everything you need, as I had no housekeeper enter my room for all four days we were there. I emptied my own trash,left it outside the door, and no one even replaced the trash bag. I’m not a demanding guest, so I managed with the soap and towels I had. I just expected more from an Inn at a country club with a Spa, pool, and nice restaurants. The friendliness of front desk staff was just average, sometimes I had to acknowledge them first to get attention. That is a turnoff. Not sure I’d choose to stay on our next visit to Ohio to visit family.

8

Karen

15 Jun 2023

·

Stayed 2 nights

I like the fact that there were alot of shopping and restaurants conviently located close to the hotel. We didnt like the fact that this hotel kept running out of towels and washcloths because lack of housekeeping.....overall stay wasnt thart bad, but we did see like hair and a little uncleanliness in the room,but we thoroughly cleaned it ourselves.

4

Charlene

27 Sept 2023

·

Stayed 1 night

The restaurant and bar were closed but not mentioned on the website. The room refrigerator freezer was needing defrosted badly. The shower curtain had quite a bit of mold on it. Not updated, few outlets and no USB ports. The front desk man was very hospitable.

4

Steven

20 Oct 2023

·

Stayed 3 nights

I made a call to the front desk first night I stayed and discovered white crusty substance on the fitted sheet. Sinks did not drain either. No clean and no help on the two items I told front desk on. The hotel was spacious and has one of the best fitness/spa I’ve ever used. Full weight room full cardio rooms full steam and sauna rooms

10

Angela

1 Dec 2025

·

Stayed 3 nights

Spacious room; very clean, staff was extremely welcoming. Easy check in and check out. Will definitely come back!

10

george

5 Sept 2023

·

Stayed 3 nights

A very pretty older facility that was clean, very quiet, and with helpful staff. Price was great.

8

Susan

21 Aug 2023

·

Stayed 3 nights

Very good sized room and comfortable beds but the room has not changed in twenty years. They still use room keys , but they only give you one. Staff very pleasant but they don’t seem to very much about this historical building and community. Also odd that for the three days we stayed there there was NO maid service. It was like we didn’t exist. The resort is beautiful and the pool and golf course excellent but the rooms need a refresh. Parking is free but there’s a $ 6.00 day gate fee , I guess to offset the cost of securing the entire resort and homeowners association.

10

Robert

17 Jun 2024

·

Stayed 1 night

Excellent staff and cleanliness was exceptional!

6

Michael

30 Aug 2023

·

Stayed 1 night

This property is so promising online, but was a disappointment in reality. Arriving at the property, we were so impressed with the grounds and the building, to include the entrance to the Inn. The receptionist, Keith (or Kevin) was very gracious and pleasant. He gave us some of the history of the Inn and offered to show us around the building. It is a very historic property! We got to our room and reality kicked in. The room was average, at best. Furnishings were dated and worn. There was rubbish in the bathroom trash can. The handle of the night stand was broken off and we were unable to completely close the blinds due to their condition. Bathroom walls and sink had dirt and debris on them and the overhead tiles showed significant water stains. Unfortunately for us, there are few services available on a Monday. We had to venture into town to find dinner and there was no breakfast available on Tuesday morning, either. Even the golf course pro shop and pool had no refreshments available.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and very quiet but frequently feel dark and dated, with limited outlets or USB and aging furnishings. Several mention uncomfortable pillows or mattresses and occasional HVAC, fan, or lighting quirks.

Related guest reviews

6

KATHLEEN

22 Aug 2024

·

Stayed 2 nights

The room was very dark, with poor lighting. A ceiling tile was missing above the sink with wires hanging down. The fan in the bathroom was very loud and "clunky" sounding. Altogether this was not the luxurious experience we expected at Glenmoor.

10

Nelson

12 Oct 2025

·

Stayed 1 night

The room was spacious, quiet, and strange - one window had drapes that didn't open, letting in no outside light. There was an AC unit inside the room with a large hose connected to a window.

6

Kathryn

21 Aug 2023

·

Stayed 1 night

The personnel are very friendly and helpful, but the problems known to management (dripping faucet, a tub drain that fails to hold water in tub, one-way bulbs in three-way sockets that make the lamps appear not to function when the wall switch is used, inadequate light generally and difficulty finding a socket to plug in a CPAP machine near a bed, not to mention that the TV was not plugged in when we arrived, but that seeing the outlet to solve that particular problem was difficult without a flashlight) do not seem to be a high priority. The setting is idyllic, but the place needs some TLC for the rooms it makes available to hotel guests.

8

Phillip

3 Apr 2023

·

Stayed 2 nights

Very nice place. Beautiful grounds. Very nice staff. Only down side is lighting.

6

Bartholomew

7 Jun 2024

·

Stayed 4 nights

The rooms were dark and the bahroom fixtures were old.

10

Dawn

30 Jun 2025

·

Stayed 1 night

Such a beautiful property. The staff was very cordial, too. The room was spacious and so quiet. It was just what I needed after being on a business trip for over a week. I slept so well. Dinner was wonderful. I ate on the outside patio and the surrounding grounds are absolutely gorgeous. The next time I stay, I will bring my bathing suit as the pool looked amazing. The only change that I could have wished for would be that they offer breakfast during the week.

6

emily

11 Aug 2023

·

Stayed 1 night

the room was big- beds were old and too soft- the decor was very outdated- towels old and rough. The property surroundings were nice- but its pretty outdated.

8

Bruce

17 Sept 2023

·

Stayed 1 night

Beautiful area secure. Nice hotel. But the PILLOWS ARE HORRIBLE

8

Ken

11 Sept 2023

·

Stayed 2 nights

The bed was nothing but springs and the curtains were coming apart. The staff & property itself were great

8

Evelyn

18 Aug 2024

·

Stayed 2 nights

The property outside is quite lovely but the inside could use upgrading. Would recommend getting new pillows and the air conditioner/bathroom exhaust fan were very loud.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are commonly described as friendly and helpful. However, guests report occasional slow or confused check-in and inconsistent follow-through on requests.

Related guest reviews

8

Ellen

9 Aug 2024

·

Stayed 2 nights

It's a beautiful property. The room was clean, spacious and well-appointed. Check in was slow. Staff seemed confused about my reservation. Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.

10

Amanda

28 Jul 2024

·

Stayed 2 nights

Property staff was very friendly. This is a gated area and we had no problems getting in and out. The signage for the main entrance was not very direct, however, we were still greeted at the “wrong” entrance and told where we needed to go. Pool seemed very clean from what we could see, unfortunately did not get to use it. Minor cosmetics in the room and had to wait for hot water for a little over 5min. All in all it a gorgeous place to stay and will return if we are in the area.

10

Darla

11 Aug 2024

·

Stayed 2 nights

Property is in gated community. All staff was friendly and helpful. Could use some updating. Overall nice stay.

10

Enos

6 Aug 2025

·

Stayed 1 night

Location was beautiful! Front desk exceptionally friendly.

4

Jacqueline

13 Jun 2023

·

Stayed 1 night

This property needs updated and repaired. The first room they put us in, the toilet didn’t work. They moved us to another room, and told us it was the last available room, the air conditioning didn’t work in the second room. When we let the staff know the air wasn’t working, no apology or offer to compensate us in any way. The front desk staff was explaining to each guest that checked in that the locks on the room doors were difficult to work, and how to get into the rooms. I heard multiple people asking for assistance to get into their rooms. The Bertram needs to invest some money in updating the basics of the facility. There was a charge for parking, and the parking lot was clearly older, faded parking lines, dimly lit, no assigned parking. The check in staff were friendly and helpful at arrival.

10

Emily

21 Apr 2024

·

Stayed 1 night

Stayed here one night for a 10k race with a friend. We decided to book it again for our next 5k race in June. The staff was so great. My friend forgot her charging cube and the front desk attendent let her use her own for the night. The hotel is in a gated community and has an interesting history. The beds were comfortable and rooms were clean. The hotel is historic but in really great shape. Keep in mind, some things are dated like curtains, outlets, refrigerators, but in working order and for me it wasn't a problem.

8

Laura

28 Aug 2023

·

Stayed 2 nights

We liked this place at a country club a lot, lots of character. Front desk staff was very friendly. I think they are short staffed, trash was full in the room when we got there. The view of the golf course from patio dining was fabulous, food was pretty good too. We thought it was an unexpected find on hotels.com, but using this app is new to us, so maybe not?

6

Deborah

22 Jan 2024

·

Stayed 1 night

I checked in around 5:00 PM and left about 20 min later. Came back about 10:30 PM . The room was cold 62 degrees. I kept turning up the heat but after an hour it was only 64. I called front desk and they looked for another room ( the night girl was very pleasant and helpful) At midnight I was moved to a warm room. In the AM , in my room I stepped on a stink bug . I told the gentleman at the front desk and he said “ welcome to Ohio “ Ummm stink bugs should be hibernating this time of year . I wasn’t offered any compensation for the inconve

8

Bertha

31 Aug 2023

·

Stayed 1 night

It took the man at the desk 30 minutes to check us in and our room was not ready at 3:30pm

10

Robert

17 Jun 2024

·

Stayed 1 night

Excellent staff and cleanliness was exceptional!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Peaceful, scenic, and gated setting that feels safe and quiet, with golf course views. Some find shopping and dining a short drive away.

Related guest reviews

10

Rich

27 Oct 2025

·

Stayed 2 nights

Gorgeous grounds, well-kept destination. Restful and quiet.

8

Karen

15 Jun 2023

·

Stayed 2 nights

I like the fact that there were alot of shopping and restaurants conviently located close to the hotel. We didnt like the fact that this hotel kept running out of towels and washcloths because lack of housekeeping.....overall stay wasnt thart bad, but we did see like hair and a little uncleanliness in the room,but we thoroughly cleaned it ourselves.

8

Martie

15 Apr 2023

·

Stayed 1 night

It is a safe and beautiful place to stay.

8

Cynthia

3 Sept 2023

·

Stayed 1 night

Beautiful scenery

10

Charles

27 Jul 2025

·

Stayed 3 nights

Beautiful settings, off the beaten path and very posh.

8

eugene

30 Jul 2023

·

Stayed 1 night

beautiful setting

10

Larissa

25 Aug 2024

·

Stayed 1 night

Gated community, nice surrounding, quiet.

10

Enos

6 Aug 2025

·

Stayed 1 night

Location was beautiful! Front desk exceptionally friendly.

10

Tami

6 Mar 2023

·

Stayed 1 night

This was our first time BUT NOT our last we were so impressed with everything from the amazing guest service we received to the amazing views. The food was fabulous and the hotel is centrally located. We enjoyed the mall and the winery near by

8

Allison

27 Jul 2025

·

Stayed 2 nights

Property is in a quiet spot and it feels peaceful on the property.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Dining experience is inconsistent: some enjoyed dinners and bar selections, but others found restaurants or bars closed, unclear or unavailable breakfast, and unreliable room service. Food quality feedback varies.

Related guest reviews

8

John

21 Jun 2025

·

Stayed 2 nights

This is a “historic” property. It’s a little dated and musty and the lighting and water pressure were lacking but beautiful grounds. The bars and restaurants were closed when we were there

8

Ellen

9 Aug 2024

·

Stayed 2 nights

It's a beautiful property. The room was clean, spacious and well-appointed. Check in was slow. Staff seemed confused about my reservation. Room service wasn't great. The food was ok, but they never returned to clean up the dishes. Even after I called.

10

Donna

22 Oct 2023

·

Stayed 1 night

Beautiful with rich history. Room was lovely smd food at Scot's Grill was excellent

10

Tracey

16 Aug 2025

·

Stayed 3 nights

This is our “go-to” spot anytime we visit family in Canton. We LOVE everything about Glenmoor Country Club! We’ve already got our next trip booked! And the Loch Bar has a winning selection of bourbons!

10

Dawn

30 Jun 2025

·

Stayed 1 night

Such a beautiful property. The staff was very cordial, too. The room was spacious and so quiet. It was just what I needed after being on a business trip for over a week. I slept so well. Dinner was wonderful. I ate on the outside patio and the surrounding grounds are absolutely gorgeous. The next time I stay, I will bring my bathing suit as the pool looked amazing. The only change that I could have wished for would be that they offer breakfast during the week.

4

Steven

20 Oct 2023

·

Stayed 3 nights

I made a call to the front desk first night I stayed and discovered white crusty substance on the fitted sheet. Sinks did not drain either. No clean and no help on the two items I told front desk on. The hotel was spacious and has one of the best fitness/spa I’ve ever used. Full weight room full cardio rooms full steam and sauna rooms

8

Ryan

7 Jul 2025

·

Stayed 1 night

The hotel is noble and humble being an old monastery and private boy's school. Unfortunately, I don't think it has had a refresh or renovation over the last 20 years or so. The tv, the furniture, the bathroom and the dorm fridge were all very old and dated and the fridge did not work. The food was very subpar whether it was breakfast or dinner. The highlight was the outdoor swimming pool experience. It was near 90 degrees each day and the pool was refreshing and clean. The pool area and amenities however, were not impressive. Old loungers and chairs and not nearly enough umbrellas for shade for guests. The girls waiting on guests throughout the pool area were very sweet and tried hard to make your stay great though. The highlight of the stay was the friendly staff and the STELLAR fireworks display on the night of the Fourth of July. Not kidding when I say some of the best I've seen in my life for a private display. We sat in the grass on the golf course and were almost directly under them, up close and personal. Overall, it was a good experience we won't forget but a tough sell to come back when there isn't an event like the Fourth to sell it with fireworks. They need to put just a little money in the rooms and pool and the food must be a higher quality than it currently is. Even kind staff cannot overcome its limitations.

4

Candice

20 Jan 2025

·

Stayed 1 night

There were buckets and pans all over the lobby to catch rain that was pouring in. There are hot tubs, as described, BUT there are not co-ed, men have to use one in their locker room, and women have a separate on in their locker room. Restaurants were not open, the spa/hot tubs, etc closed at 6pm. None of these details given in the overview or description of location.

10

Tami

6 Mar 2023

·

Stayed 1 night

This was our first time BUT NOT our last we were so impressed with everything from the amazing guest service we received to the amazing views. The food was fabulous and the hotel is centrally located. We enjoyed the mall and the winery near by

6

Sheyne

24 Aug 2025

·

Stayed 1 night

Well it was not clear whether breakfast was not complimentary.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $93	3 $93
4 $77	5 $77	6 $74	7 $88	8 $94	9 $94	10
11 $72	12 $71	13 $72	14 $88	15 $93	16	17
18 $72	19 $73	20 $72	21 $87	22 $96	23	24
25 $73	26 $74	27 $74	28 $88	29 $97	30 $96	31 $96

Bertram Inn at Glenmoor

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Double Room, 2 Double Beds

Guest reviews of Bertram Inn at Glenmoor

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Bertram Inn at Glenmoor

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $94
27 $95	28 $93	29 $93	30 $93