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HOTEL COCOA RESORT

$170

/ night

Avg. for September

HOTEL COCOA RESORT - Image 1

HOTEL COCOA RESORT - Room

HOTEL COCOA RESORT - Room

HOTEL COCOA RESORT - Reception

HOTEL COCOA RESORT - Restaurant

Prices for HOTEL COCOA RESORT

Select dates to see prices and availability

$170

/ night

Avg. for September

Monthly average prices

Nightly prices at HOTEL COCOA RESORT average $75 in April, the cheapest month, and $226 in January, the most expensive, based on the last 12 months.

Average nightly price at HOTEL COCOA RESORT by month, last 12 months (USD)
Month	Average price
January	$226
February	$169
March	$96
April	$75
May	$159
June	$134
July	$152
August	$172
September	$170
October	$195
November	$88
December	$156

Most expensive: January (~$226)

Cheapest: April (~$75)

About this property

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Parking
Non-Smoking Rooms
Housekeeping
Safe-Deposit Box
Luggage Storage
Vending Machines

Location

102-18, Tsukiura, Abuta Gun, Toyako, Japan

Shikotsu-Toya National Park (0.1 miles)

Silo Observatory (1.7 miles)

Lake Toya (2 miles)

Usuzanfunka Memorial Park (4.8 miles)

Toyako Onsen (5.2 miles)

Toyako Hot Spring (5.6 miles)

More location info

Room options

8

Annex, Ocean View, Deluxe Villa

Room details

2 King Beds

,

7× Full Beds

, and

1 Sofa Bed

2476 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

12

Standard Twin Room, Lake View

Room details

2 Twin Beds

Sleeps 2

377 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

3

Deluxe Twin Room, Lake View

Room details

1 Full Bed

and

1 Twin Bed

Sleeps 2

527 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

3

Standard Double Room, Lake View

Room details

1 King Bed

Sleeps 2

291 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

16

Annex, Ocean View, Deluxe Family Room

Room details

1 Queen Bed

and

3× Twin Beds

Sleeps 6

2476 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

3

Annex, Ocean View, Superior Family Room

Room details

1 King Bed

and

4× Twin Beds

Sleeps 6

2476 ft²

Separate Dining Area

Shared Accommodations

Wi-Fi (Free)

Kitchen

Separate Living Room

Guest reviews of HOTEL COCOA RESORT

8.5

Very good

Based on 1,631 verified reviews

Who stays here?

Couple

59%

Family

25%

Group

8%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At HOTEL COCOA RESORT, travellers highlight sweeping Lake Toya views, very spacious rooms—often with in-room jacuzzi tubs—and generally friendly staff, creating a quiet, relaxing base that many appreciate for driving trips and nearby skiing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

At HOTEL COCOA RESORT, travellers highlight sweeping Lake Toya views, very spacious rooms—often with in-room jacuzzi tubs—and generally friendly staff, creating a quiet, relaxing base that many appreciate for driving trips and nearby skiing.

The hillside location is scenic but remote, with free parking and a 10–15 minute drive into town; most guests recommend having a car. On-site dining is not provided and nearby options are limited, though a lounge with microwave and free coffee helps. Reviews note some drawbacks: no elevator, occasional insects, sporadic maintenance or renovation, and mixed Wi‑Fi. Best for self‑drivers seeking space, views, and calm.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple: free parking, a shared lounge with microwave and free coffee/tea, coin laundry, and vending machines; there is no elevator. Some amenities were under renovation or occasionally out of order.

Related guest reviews

6

Ow Eu Gene

Jun 23, 2025

·

Stayed 1 night

Was undergoing Renos. Vending machine was not working considering its distance from town centre.

Was undergoing Renos. Vending machine was not working considering its distance from town centre.

10

Masafumi

Sep 30, 2025

·

Stayed 1 night

景色が素晴らしく、ゆったりと過ごせました。コーヒーのフリードリンクもよかったです。

景色が素晴らしく、ゆったりと過ごせました。コーヒーのフリードリンクもよかったです。

8

Kumiko

Aug 1, 2025

·

Stayed 1 night

マッサージチェアが壊れていた。ジャグジーバスは嬉しかった。ベッドも広くて快適。何より窓からの景色がいい。コインランドリー利用したが、使った人が洗濯物を入れっぱなしで、なかなか利用できなかった。空いているのを何回も確認に行く羽目になりました。タイマーを置いておいて使った人はそれを持ち歩くといい、あるいは時間が来たら早く取り出すよう注意書きがあるといいと思う。それか台数を増やす

マッサージチェアが壊れていた。ジャグジーバスは嬉しかった。ベッドも広くて快適。何より窓からの景色がいい。コインランドリー利用したが、使った人が洗濯物を入れっぱなしで、なかなか利用できなかった。空いているのを何回も確認に行く羽目になりました。タイマーを置いておいて使った人はそれを持ち歩くといい、あるいは時間が来たら早く取り出すよう注意書きがあるといいと思う。それか台数を増やす

10

SHOJI

Jan 4, 2024

·

Stayed 4 nights

とてもリラックス出来てゆったり滞在できました！室内も綺麗で良かったです！部屋からの景色も良かった！食事の提供は、無かったので出かけた際に食べるか、買って帰り部屋で食べるかで対応できます。共有スペースにレンジがあるので、温めも可能でした。大きな浴室がありますが、近くに洞爺湖温泉もあるので、温泉に入りたい時は、そちらも有料になりますが、入れます！

とてもリラックス出来てゆったり滞在できました！室内も綺麗で良かったです！部屋からの景色も良かった！食事の提供は、無かったので出かけた際に食べるか、買って帰り部屋で食べるかで対応できます。共有スペースにレンジがあるので、温めも可能でした。大きな浴室がありますが、近くに洞爺湖温泉もあるので、温泉に入りたい時は、そちらも有料になりますが、入れます！

10

Sung

Oct 30, 2023

·

Stayed 3 nights

Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.

Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage.

8

Kok Chin

Nov 6, 2024

·

Stayed 1 night

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

10

ともこ

Mar 12, 2024

·

Stayed 3 nights

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

10

Anna

Jun 24, 2023

·

Stayed 1 night

最近リノベされたとのことでとても綺麗なお部屋で快適に過ごせました。山の中腹にあり、景色がとてもよく大満足です。近隣に飲食店やお店がないので、事前にセコマで食事を買っていきました。レンタカーがあった方がよいです。総合的に大満足なので、洞爺湖に行く際にはまた宿泊したいです。

最近リノベされたとのことでとても綺麗なお部屋で快適に過ごせました。山の中腹にあり、景色がとてもよく大満足です。近隣に飲食店やお店がないので、事前にセコマで食事を買っていきました。レンタカーがあった方がよいです。総合的に大満足なので、洞爺湖に行く際にはまた宿泊したいです。

10

Hui Hong

May 18, 2024

·

Stayed 1 night

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.

10

TING HUI

Oct 18, 2025

·

Stayed 1 night

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and modern, but multiple reviews report insects due to the hillside setting and a few lapses such as mold or missed checks. Overall cleanliness is positive yet inconsistent.

Related guest reviews

6

Sio Wai

Aug 21, 2023

·

Stayed 1 night

酒店在山上，但開車的話其實蠻方便的。酒店大堂和房間感覺有重新裝潢，房間很大，很舒適。但浴室應該沒有裝修，洗澡的設備明顯有點舊，實在太恐怖，洗澡時看到各種大大小小的蟲。

酒店在山上，但開車的話其實蠻方便的。酒店大堂和房間感覺有重新裝潢，房間很大，很舒適。但浴室應該沒有裝修，洗澡的設備明顯有點舊，實在太恐怖，洗澡時看到各種大大小小的蟲。

8

Kyeongae

Jul 28, 2025

·

Stayed 1 night

출장으로 왔다가 귀국전에 하루 묵게되었습니다. 렌터카가 있어서 이동은 문제없었고 전망이 너무 멋졌습니다. 내부도 깨끗이 잘 관리된 느낌이고 침구도 깨끗했으며 냄새도 없고 욕실도 엄청 넓어서 가족여행때 또 오고싶은 곳입니다. 다만 숲 속에 위치하고 호수근처라 벌레가 많습니다 ㅠㅠ 밤이되니 여기저기서 기어나오는데 거미, 이름모를 작은 벌레들이 많았어요 ㅠㅠ 아침되니 쏙 들어가 안보이는..혼자라 벌레땜에 좀 무서웠네여

출장으로 왔다가 귀국전에 하루 묵게되었습니다. 렌터카가 있어서 이동은 문제없었고 전망이 너무 멋졌습니다. 내부도 깨끗이 잘 관리된 느낌이고 침구도 깨끗했으며 냄새도 없고 욕실도 엄청 넓어서 가족여행때 또 오고싶은 곳입니다. 다만 숲 속에 위치하고 호수근처라 벌레가 많습니다 ㅠㅠ 밤이되니 여기저기서 기어나오는데 거미, 이름모를 작은 벌레들이 많았어요 ㅠㅠ 아침되니 쏙 들어가 안보이는..혼자라 벌레땜에 좀 무서웠네여

8

YUEN TING

Oct 21, 2024

·

Stayed 1 night

雖然入住當晚下大雨，但在房間內依然可以遠距離看到煙火。只是小昆蟲比較多。一切都很好。

雖然入住當晚下大雨，但在房間內依然可以遠距離看到煙火。只是小昆蟲比較多。一切都很好。

8

???

Dec 22, 2024

·

Stayed 1 night

景色も綺麗だし部屋は広くてよかったけど、ベッドの上にある間接照明に折ったカッターの刃が置いてあってゾッとした。　客を入れる前にもう少し点検して欲しい。

景色も綺麗だし部屋は広くてよかったけど、ベッドの上にある間接照明に折ったカッターの刃が置いてあってゾッとした。　客を入れる前にもう少し点検して欲しい。

8

ありさ

Oct 3, 2023

·

Stayed 1 night

ラブホテルが改装されており、部屋や洗面台はとても綺麗でしたが、お風呂にカビが生えておりドアの周りやタイルが汚かったのが気になりました。ロケーションはやや遠目からの洞爺湖の眺望を楽しみたいのなら、非常におすすめです。大地の壮大さに感動しました。

ラブホテルが改装されており、部屋や洗面台はとても綺麗でしたが、お風呂にカビが生えておりドアの周りやタイルが汚かったのが気になりました。ロケーションはやや遠目からの洞爺湖の眺望を楽しみたいのなら、非常におすすめです。大地の壮大さに感動しました。

4

Yasunari

Jun 16, 2023

·

Stayed 3 nights

ロケーションは良かったのですが、ホテル側への連絡手段に客の携帯を使わせるのではなく、施設としての機器を設置すべき。また、部屋の中に小バエやアリが結構な頻度で発生しており、布団の中にはさみむしまでいるのはホテルの軒下に虫除け剤等を散布してないためと思われるので侵入防止に是非実施してほしいい。い。い。

ロケーションは良かったのですが、ホテル側への連絡手段に客の携帯を使わせるのではなく、施設としての機器を設置すべき。また、部屋の中に小バエやアリが結構な頻度で発生しており、布団の中にはさみむしまでいるのはホテルの軒下に虫除け剤等を散布してないためと思われるので侵入防止に是非実施してほしいい。い。い。

10

Lapatrada

Apr 4, 2025

·

Stayed 1 night

Clean room. Good price.

Clean room. Good price.

6

???

Sep 20, 2025

·

Stayed 1 night

清潔な客室

清潔な客室

10

ユウコ

Apr 28, 2024

·

Stayed 1 night

清潔感、静か、落ち着いて良いです!

清潔感、静か、落ち着いて良いです!

10

ともこ

Mar 12, 2024

·

Stayed 3 nights

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very spacious with panoramic lake views; many have large jacuzzi tubs and some separate bath and toilet layouts. Comfort is high, though a few guests noted aging AC or weak/absent Wi‑Fi.

Related guest reviews

10

STUART

Aug 11, 2025

·

Stayed 5 nights

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

10

SHOJI

Jan 1, 2025

·

Stayed 3 nights

周囲には特に何も無いですが、ロケーションが素晴らしく、とても静かで落ち着いて過ごす事が出来ます！お部屋は広くて、お風呂とトイレがセパレートです。浴槽が広く、足を伸ばして湯船に浸かれます。

周囲には特に何も無いですが、ロケーションが素晴らしく、とても静かで落ち着いて過ごす事が出来ます！お部屋は広くて、お風呂とトイレがセパレートです。浴槽が広く、足を伸ばして湯船に浸かれます。

8

Hiroshi

May 10, 2024

·

Stayed 1 night

部屋、お風呂共に広くて、トイレもきれいで、快適でした。ホテルが小高い場所にあり、眼下に洞爺湖を見ることができ、朝は神秘的な風景、夜は湖に光り輝く花火を満喫することが出来て大変リラックスすることが出来ました。食事は無いので、必ず事前に用意して行くか、車で10分位の洞爺湖温泉街で楽しんで下さい。また洞爺湖に行く際には是非利用したいホテルでした。

部屋、お風呂共に広くて、トイレもきれいで、快適でした。ホテルが小高い場所にあり、眼下に洞爺湖を見ることができ、朝は神秘的な風景、夜は湖に光り輝く花火を満喫することが出来て大変リラックスすることが出来ました。食事は無いので、必ず事前に用意して行くか、車で10分位の洞爺湖温泉街で楽しんで下さい。また洞爺湖に行く際には是非利用したいホテルでした。

10

Holly

Feb 8, 2025

·

Stayed 4 nights

This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.

This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.

10

Jason

Jan 31, 2025

·

Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

10

Rene

Sep 20, 2024

·

Stayed 1 night

Neues Hotel. Top Ausssicht

Neues Hotel. Top Ausssicht

10

Shang

Jul 19, 2024

·

Stayed 1 night

Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.

Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.

10

Cara

Feb 13, 2026

·

Stayed 2 nights

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

10

Won Kwee

Dec 13, 2024

·

Stayed 2 nights

The view is amazing.

The view is amazing.

10

TING HUI

Oct 18, 2025

·

Stayed 1 night

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with efficient check‑in for many and help such as shuttles or luggage handling. Some guests reported slower responses or booking/allocation issues and limited shuttle availability.

Related guest reviews

10

STUART

Aug 11, 2025

·

Stayed 5 nights

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

10

Yi syuan

Feb 28, 2026

·

Stayed 1 night

房間整齊乾淨，有大浴缸可以泡澡，也有公區域可以休息看窗景。窗外可以直接看到洞爺湖景色非常漂亮。另外預約飯店接駁也很親切又方便，還沒到check-in時間，也有服務我們載到溫泉街，行李直接送到飯店。服務很周到。

房間整齊乾淨，有大浴缸可以泡澡，也有公區域可以休息看窗景。窗外可以直接看到洞爺湖景色非常漂亮。另外預約飯店接駁也很親切又方便，還沒到check-in時間，也有服務我們載到溫泉街，行李直接送到飯店。服務很周到。

6

Chayakrit

Mar 18, 2025

·

Stayed 2 nights

I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.

I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance.

10

Yihua

Oct 31, 2023

·

Stayed 1 night

Staff were very nice and always offered support. The room was also great. We could see the lake just outside of the room. Restroom are without curtain, I think that can be improved.

Staff were very nice and always offered support. The room was also great. We could see the lake just outside of the room. Restroom are without curtain, I think that can be improved.

8

SHUYUN

Dec 4, 2025

·

Stayed 1 night

房間乾淨舒適，員工親切，入住時發生一點小問題... 原預訂2間浴室有大窗戶的房間，結果分配到浴室沒有窗戶較便宜的房型，經反映後，櫃台堅持為相同房型，且該房型已滿，僅能同意其中1間房更換，（經反覆確認，訂房當時確為不同房型，浴室沒窗戶的房型比較便宜）。本人在無計可施下，告知將此狀況聯繫訂房網站，櫃台人員終於妥協將2間房全數更換為浴室有窗戶的房型。旅館位置在半山腰，視野很好，適合自駕，雖然沒有供餐，但2樓有微波爐，吃飯不成問題。

房間乾淨舒適，員工親切，入住時發生一點小問題... 原預訂2間浴室有大窗戶的房間，結果分配到浴室沒有窗戶較便宜的房型，經反映後，櫃台堅持為相同房型，且該房型已滿，僅能同意其中1間房更換，（經反覆確認，訂房當時確為不同房型，浴室沒窗戶的房型比較便宜）。本人在無計可施下，告知將此狀況聯繫訂房網站，櫃台人員終於妥協將2間房全數更換為浴室有窗戶的房型。旅館位置在半山腰，視野很好，適合自駕，雖然沒有供餐，但2樓有微波爐，吃飯不成問題。

10

michael

Mar 14, 2024

·

Stayed 2 nights

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.

10

Ritesh

Oct 10, 2024

·

Stayed 1 night

Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant

Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant

6

Jun

Aug 2, 2025

·

Stayed 1 night

部屋は綺麗で広くて快適でした。ユニークなバスルームも良い感じ。ただフロントスタッフのアジア系の若い女性が不慣れな感じでチェックインに時間がかかりました。

部屋は綺麗で広くて快適でした。ユニークなバスルームも良い感じ。ただフロントスタッフのアジア系の若い女性が不慣れな感じでチェックインに時間がかかりました。

10

ともこ

Mar 12, 2024

·

Stayed 3 nights

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

スタッフの対応が丁寧で、掃除も行き届いていて居心地がとても良かった。朝早くから除雪もしてあり、車異動も何の問題もなかった。お部屋からの眺めもよく、アメニティーも充実しており Coffeeやお水のサービスもとても助かった。コインランドリーも使用させてもらった。洞爺湖温泉街も車があると15分ほどでいけるので、何不自由なかった。スキーをするのでルスツやニセコにも通える場所で、是非次も泊まりたい。

10

TING HUI

Oct 18, 2025

·

Stayed 1 night

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

1、地點好找，停車方便。 2、櫃台服務人員親切，入住過程迅速有效率。 3、沒有電梯，住2樓的旅客要自己把行李箱搬上去。 4、房間很大，有超大落地窗可以觀看洞爺湖美景，浴室也能一邊泡澡一邊欣賞湖景(白天)。此外，隔音不錯。 5、這邊只適合自駕的人前往，搭交通工具不方便過來。 6、飯店外面的自動販賣機有賣飯也有飲料，真的半夜肚子餓還是有東西吃。

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AI-generated summary based on recent guest reviews

Location

Scenic hillside setting with sweeping lake and fireworks views; about 10–15 minutes’ drive to town and convenient for Rusutsu. It’s remote with little nearby, so most guests recommend self‑driving; free parking is available.

Related guest reviews

10

STUART

Aug 11, 2025

·

Stayed 5 nights

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town.

8

Elton

Jul 5, 2025

·

Stayed 1 night

Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.

Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.

10

Kwan Leung

Oct 24, 2025

·

Stayed 1 night

Free parking, few mins to town centre. Sure will stay again

Free parking, few mins to town centre. Sure will stay again

10

yiu

Dec 1, 2025

·

Stayed 1 night

呢次第二次入住，距離洞爺湖溫泉12分鐘車程，我自駕遊，冇問題，房間很大很舒適，在山頂上望洞爺湖很很舒服👍

呢次第二次入住，距離洞爺湖溫泉12分鐘車程，我自駕遊，冇問題，房間很大很舒適，在山頂上望洞爺湖很很舒服👍

10

Holly

Feb 8, 2025

·

Stayed 4 nights

This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.

This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing.

8

Kok Chin

Nov 6, 2024

·

Stayed 1 night

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

10

ICHENG

Sep 4, 2025

·

Stayed 1 night

環境清幽遠離溫泉飯店商業區

環境清幽遠離溫泉飯店商業區

8

Chean Khoon

Jul 26, 2025

·

Stayed 1 night

The location is remote and only good if you have your own transport otherwise everything else is good.

The location is remote and only good if you have your own transport otherwise everything else is good.

10

YIU FUNG

Jan 19, 2025

·

Stayed 2 nights

非常好的酒店，又大又新洞爺湖全景就在眼前，不好的交通不便和沒有歺廳

非常好的酒店，又大又新洞爺湖全景就在眼前，不好的交通不便和沒有歺廳

10

Cara

Feb 13, 2026

·

Stayed 2 nights

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.

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AI-generated summary based on recent guest reviews

Dining

No on‑site dining or breakfast, and nearby restaurants are limited or require a drive; many guests bring food to heat in the lounge microwave or use vending/cup noodles. Without a car, eating options are very limited.

Related guest reviews

6

Dandy

Oct 16, 2024

·

Stayed 1 night

Travelers without cars can only eat instant noodles for dinner

Travelers without cars can only eat instant noodles for dinner

10

Masumi

Mar 23, 2025

·

Stayed 3 nights

昨年に引き続き2度目の宿泊です。とても綺麗で部屋も広くて、清潔感もあり気持ちよく過ごせました。近くにコンビニやレストランなどがないので、食料を持ち込んで、電子レンジで温めたりお茶やコーヒーやお水は無料でした。お勧めです。

昨年に引き続き2度目の宿泊です。とても綺麗で部屋も広くて、清潔感もあり気持ちよく過ごせました。近くにコンビニやレストランなどがないので、食料を持ち込んで、電子レンジで温めたりお茶やコーヒーやお水は無料でした。お勧めです。

8

Hiroshi

May 10, 2024

·

Stayed 1 night

部屋、お風呂共に広くて、トイレもきれいで、快適でした。ホテルが小高い場所にあり、眼下に洞爺湖を見ることができ、朝は神秘的な風景、夜は湖に光り輝く花火を満喫することが出来て大変リラックスすることが出来ました。食事は無いので、必ず事前に用意して行くか、車で10分位の洞爺湖温泉街で楽しんで下さい。また洞爺湖に行く際には是非利用したいホテルでした。

部屋、お風呂共に広くて、トイレもきれいで、快適でした。ホテルが小高い場所にあり、眼下に洞爺湖を見ることができ、朝は神秘的な風景、夜は湖に光り輝く花火を満喫することが出来て大変リラックスすることが出来ました。食事は無いので、必ず事前に用意して行くか、車で10分位の洞爺湖温泉街で楽しんで下さい。また洞爺湖に行く際には是非利用したいホテルでした。

10

ノリコ

May 10, 2023

·

Stayed 1 night

こじんまりとしたホテル。必要なアメニティは揃っており、過不足ありません。部屋は広くビックリするほどでした。連泊したかったです。食事はなく、周りにはコンビニもなにもないため、食事には困りました。あらかじめ買っておいた方がよいです。

こじんまりとしたホテル。必要なアメニティは揃っており、過不足ありません。部屋は広くビックリするほどでした。連泊したかったです。食事はなく、周りにはコンビニもなにもないため、食事には困りました。あらかじめ買っておいた方がよいです。

8

SHUYUN

Dec 4, 2025

·

Stayed 1 night

房間乾淨舒適，員工親切，入住時發生一點小問題... 原預訂2間浴室有大窗戶的房間，結果分配到浴室沒有窗戶較便宜的房型，經反映後，櫃台堅持為相同房型，且該房型已滿，僅能同意其中1間房更換，（經反覆確認，訂房當時確為不同房型，浴室沒窗戶的房型比較便宜）。本人在無計可施下，告知將此狀況聯繫訂房網站，櫃台人員終於妥協將2間房全數更換為浴室有窗戶的房型。旅館位置在半山腰，視野很好，適合自駕，雖然沒有供餐，但2樓有微波爐，吃飯不成問題。

房間乾淨舒適，員工親切，入住時發生一點小問題... 原預訂2間浴室有大窗戶的房間，結果分配到浴室沒有窗戶較便宜的房型，經反映後，櫃台堅持為相同房型，且該房型已滿，僅能同意其中1間房更換，（經反覆確認，訂房當時確為不同房型，浴室沒窗戶的房型比較便宜）。本人在無計可施下，告知將此狀況聯繫訂房網站，櫃台人員終於妥協將2間房全數更換為浴室有窗戶的房型。旅館位置在半山腰，視野很好，適合自駕，雖然沒有供餐，但2樓有微波爐，吃飯不成問題。

8

Kok Chin

Nov 6, 2024

·

Stayed 1 night

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case…

10

Jason

Jan 31, 2025

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Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.

8

ヤスコ

May 5, 2023

·

Stayed 1 night

近くに食事出来るところがない。せめて、コンビニがあれば良かった。

近くに食事出来るところがない。せめて、コンビニがあれば良かった。

10

WEN YI

Apr 26, 2024

·

Stayed 1 night

#洞爺湖上方的酒店～前方有火山的景，房間內有洞爺湖的湖景，是不是很棒呢！不要一定花大錢搶在洞爺湖町的昂貴酒店！這裡超棒的！離洞爺湖展望台也超近！我給99分，扣1分因為沒有附早餐，哈哈！

#洞爺湖上方的酒店～前方有火山的景，房間內有洞爺湖的湖景，是不是很棒呢！不要一定花大錢搶在洞爺湖町的昂貴酒店！這裡超棒的！離洞爺湖展望台也超近！我給99分，扣1分因為沒有附早餐，哈哈！

8

TSUNG yu

Jun 1, 2023

·

Stayed 2 nights

風景美氣氛佳，沒電梯，環境整潔，用餐需提前處理或帶微波食品

風景美氣氛佳，沒電梯，環境整潔，用餐需提前處理或帶微波食品

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AI-generated summary based on recent guest reviews

10

Kok choon

last week

·

Stayed 2 nights

second stay, excellent 👍, love this hotel

second stay, excellent 👍, love this hotel

10

Kok choon

last week

·

Stayed 1 night

best stay, spacious room, lake view, fresh air, best of hokkaido

best stay, spacious room, lake view, fresh air, best of hokkaido

8

Shirley

3 weeks ago

·

Stayed 1 night

A very nice view from the room.

A very nice view from the room.

10

Edwin

Jul 8, 2026

·

Stayed 1 night

Nice lakeside view with free parking and a common area with refillable coffee and tea! Overall would recommend highly

Nice lakeside view with free parking and a common area with refillable coffee and tea! Overall would recommend highly

10

W S Christopher

Jul 5, 2026

·

Stayed 3 nights

Very clean, spacious chalet.

Very clean, spacious chalet.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:00

Before 10:00

Good to know

Additional policies and info about this property.

FAQs about HOTEL COCOA RESORT

Is parking available at the property?

Yes, free self parking is available on-site.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are not mentioned, but the property offers transfers from the train station and bus station for a surcharge. Guests should contact the property 24 hours prior to arrival to arrange pick-up.

Where is the property located in relation to key landmarks?

The hotel is located in Toyako, by the ocean, within a 15-minute drive of Lake Toya and Toyako Onsen. It is approximately 5.6 miles from Toyako Hot Spring and 9.7 miles from Showashinzan Ropeway.

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