Name: Riviera Resort & Suites
Address: 3920 Ocean Avenue, New Jersey, United States of America, Cape May County, US
Price range: US$92–US$1,213 per night
Rating: 7.65

What guests think

Across recent reviews of Riviera Resort & Suites, travelers highlight a convenient, near-boardwalk location and generally clean rooms and property, while noting basic accommodations in an older building, occasional maintenance or noise quirks, and limited after-hours support.

Service is frequently described as welcoming and accommodating, including early check-ins and occasional upgrades, though office hours and responsiveness after 10 pm draw criticism. Guests praise the pool and hot tub and appreciate on-site parking, though spaces can be tight or limited and a few note Wi-Fi or water-temperature issues. Room sizes and features vary from small basics to suites with balconies or jetted tubs, and some felt photos did not match. Expect a simple, beach-convenient stay with practical comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The outdoor pool and hot tub are frequently praised and kept clean. On-site parking is a plus but spaces can be tight or limited, and a few note occasional Wi-Fi or water-temperature issues.

Related guest reviews

8

Keith

9 Aug 2024

·

Stayed 2 nights

It’s not perfect but it’s very good. Very clean. Nice private patio. Nice pool. A block from the boardwalk by the Doo Wop Diner and Morey’s Pier. Would gladly stay here again.

8

Beatriz

5 Jul 2024

·

Stayed 4 nights

Rooms were small but the pool is nice and 7 deep

8

Sheila

26 Jul 2025

·

Stayed 1 night

Staff was friendly. Had to come downstairs to get the iron and hair dryer. Wifi was not connecting. Other than that, room was fine and spacious.

10

Vanessa

21 Jun 2024

·

Stayed 1 night

Staff was so nice! Very helpful! We had a great stay at this hotel! Very close walk to boardwalk/beach! Room was clean! Pool is nice 😊

8

JILLIAN

10 Jul 2023

·

My real only complaint for the property was the water temperature when showering would go from warm to cold, to hot to cold to warm.... and then there was the fact thta we had to lrave early because of a power outage

10

Donovan

20 Jun 2025

·

Stayed 4 nights

The minute we stepped on to this property we felt good. The customer service was awesome. The rooms were clean. The pool was clean. The hot tub was amazing. Not a single person seemed unhappy here. We met some really good room attendants. A few steps away from the boardwalk. Definitely a plus if you have kids or are with elderly people. They get nothing but love and respect from me and my family.

10

Janice

24 May 2022

·

Stayed 1 night

It’s a cute but small hotel. Very clean and staff was very pleasant. I would definitely go there again. Parking is limited to one car per room.

10

Theresa

16 Jul 2025

·

Stayed 3 nights

I was a bit skeptical to stay here from past experiences at shore hotel/motels. I booked on the reviews, price and pictures alone. To my surprise this hotel was very clean and well kept. All newly updated, it is free parking (huge plus), my biggest pet peeve is cleanliness and it was clean with daily service. The staff was friendly, the pool was always clean as well as the grounds and loved the fact there was no smoking in the rooms or on the property. Don't hesitate to stay here. Right across the street from the boardwalk/beach walking distance to everything. Pleasant stay. Will stay here again.

10

Laurie

31 Jul 2025

·

Stayed 2 nights

Despite showing up hours before check in time the friendly staff graciously checked us in early and allowed us to park on the premises. We were also upgraded to a suite which was very much appreciated. Rooms were clean, staff was great, pool was perfect and location was within a less than 5 minute walk to the boardwalk. What more could you ask for? :) We will be back!

6

Peggy

19 Jul 2024

·

Stayed 3 nights

It was right behind the board walk super easy to get to the beach and boardwalk. Parking was super tight if you went out for dinner or to other areas, reparking was very limited. The room was a place to lay your head and shower. Room didnt look like the picture posted at all. Our bed wasnt remade after our second night and the sink wouldnt drain properly in the bathroom.we told the person who came to clean our room that second day.The pool and hottub looked clean only opened from 9am to 8pm .

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Cleanliness

Reviews commonly describe rooms and grounds as very clean. However, a few report sand or stained linens, pests/bed bugs, or missed housekeeping.

Related guest reviews

10

patricia

12 Jul 2024

·

Stayed 4 nights

The suite was very clean and the staff was very friendly I will definitely rent from them again

10

Matthew

16 Sept 2025

·

Stayed 3 nights

Centrally located. Clean and quiet.

10

Mark

30 Sept 2024

·

Stayed 1 night

They let us check in early. Great owner and friendly. Very clean. Had a enjoyable stay. Going back next year.

8

john

30 Oct 2025

·

Stayed 2 nights

Clean room

2

Nicholas

18 Aug 2024

·

Stayed 1 night

Checking in was the easiest thing ever. Getting to the room was non-issue. Walking the boardwalk fantastic. What's not great is upon returning to the hotel after a few hours out on the board walk me and my partner returned to the room to rest. When taking the covers down we noticed not just one but a few stains on the sheets and mattress. We figured let us just pull out the sofa and sleep there.....Not even completely opened and there are bed bugs. Needless to say we did not stay the night. And now even after reporting issues to the staff, and asking for a refund to be credited. I'm not getting a single response. I would not recommend this place to anyone.

8

Dana

30 Aug 2024

·

Stayed 2 nights

Honestly not one complaint. For the price it was everything we could ask for. You smell the cleanliness when you open your room door. Great location, pool was clean.

6

Lillianne

23 Jun 2025

·

Stayed 4 nights

Loved the pool area, the room started out ok, its a great location, everything is in walking distance, didnt have to move the car at all. Santiago was an excellent worker and helped with everything , Mike at check in was excellent. I however had a problem with bug bites, i thought it was in my head until I saw them all running rampant at night, must have killed a hundred of them,

10

Donovan

20 Jun 2025

·

Stayed 4 nights

The minute we stepped on to this property we felt good. The customer service was awesome. The rooms were clean. The pool was clean. The hot tub was amazing. Not a single person seemed unhappy here. We met some really good room attendants. A few steps away from the boardwalk. Definitely a plus if you have kids or are with elderly people. They get nothing but love and respect from me and my family.

10

Theresa

16 Jul 2025

·

Stayed 3 nights

I was a bit skeptical to stay here from past experiences at shore hotel/motels. I booked on the reviews, price and pictures alone. To my surprise this hotel was very clean and well kept. All newly updated, it is free parking (huge plus), my biggest pet peeve is cleanliness and it was clean with daily service. The staff was friendly, the pool was always clean as well as the grounds and loved the fact there was no smoking in the rooms or on the property. Don't hesitate to stay here. Right across the street from the boardwalk/beach walking distance to everything. Pleasant stay. Will stay here again.

8

Karen

26 Jul 2025

·

Stayed 2 nights

There was sand everywhere even underneath the beds, but other than that almost everything was clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic to comfortable, with sizes ranging from small to spacious and some offering balconies or jetted tubs. A few noted mismatched photos or noisy A/C.

Related guest reviews

10

Christy

3 Sept 2023

·

Stayed 2 nights

It needs a little but of updating but overall we loved it!!! Nice and close to the boardwalk, the staff was very friendly! We had the 3rd floor with the balcony which we loved and were able to see the fireworks from there. Pool extremely clean! Would definitely stay there again!

10

John E

3 Jul 2024

·

Stayed 1 night

Close to the boardwalk and had a nice jetted bathtub

10

Jamie

22 Jun 2024

·

Stayed 2 nights

Staff was very kind. Room was clean & had everything we needed for our 2 night stay. Lived the little balcony. An extra plus was that it is close to the boardwalk. Highly recommend.

8

Beatriz

5 Jul 2024

·

Stayed 4 nights

Rooms were small but the pool is nice and 7 deep

8

mary

30 Jun 2025

·

Stayed 3 nights

Basic hotel room- nothing fancy but comfortable and clean! People were friendly. Excellent location!

8

Sheila

26 Jul 2025

·

Stayed 1 night

Staff was friendly. Had to come downstairs to get the iron and hair dryer. Wifi was not connecting. Other than that, room was fine and spacious.

10

VANESSA

10 Aug 2025

·

Stayed 3 nights

All the likes I checked off above. The dislike was the air conditioner unit ran too loud off and on every 15mins.all day and night.

10

Adam

3 Jul 2025

·

Stayed 7 nights

The location of the property is the best part of the hotel. It's one block to the boardwalk, right near one of the piers. The staff was very friendly and welcoming, and the owner/manager was very accommodating, even with an issue during check in. The room was comfortable, with some extra little features (like the steam feature in the shower and a powerful A/C).

8

Mary

10 Sept 2023

·

Stayed 2 nights

Beds were very comfortable, slept well

4

Carol

2 Jun 2025

·

Stayed 1 night

No windows. Under stairs so bed in cramped low ceiling corner. Extremely thin towels. No coffee machine. No staff after 10 pm. Room was clean and quiet. Convenient but so many other better choices in area.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently welcoming and helpful, with early check-ins, smooth arrivals, and occasional upgrades. Limitations include no overnight office coverage and poor follow-up for issues reported late.

Related guest reviews

10

Derrick

12 Sept 2025

·

Stayed 3 nights

Great service and location

6

Robert

1 Aug 2024

·

Stayed 2 nights

I would not go back there again. Everything was not the way it was showing in the photo. Nobody on premises from 10 o’clock until 9 o’clock in the morning there’s no phones and they also charge you for the keys. You turn them back in and they do not open until 9 o’clock in the morning, which I do not tell you that.

10

Mark

30 Sept 2024

·

Stayed 1 night

They let us check in early. Great owner and friendly. Very clean. Had a enjoyable stay. Going back next year.

10

Vanessa

21 Jun 2024

·

Stayed 1 night

Staff was so nice! Very helpful! We had a great stay at this hotel! Very close walk to boardwalk/beach! Room was clean! Pool is nice 😊

2

Nicholas

18 Aug 2024

·

Stayed 1 night

Checking in was the easiest thing ever. Getting to the room was non-issue. Walking the boardwalk fantastic. What's not great is upon returning to the hotel after a few hours out on the board walk me and my partner returned to the room to rest. When taking the covers down we noticed not just one but a few stains on the sheets and mattress. We figured let us just pull out the sofa and sleep there.....Not even completely opened and there are bed bugs. Needless to say we did not stay the night. And now even after reporting issues to the staff, and asking for a refund to be credited. I'm not getting a single response. I would not recommend this place to anyone.

10

Donovan

20 Jun 2025

·

Stayed 4 nights

The minute we stepped on to this property we felt good. The customer service was awesome. The rooms were clean. The pool was clean. The hot tub was amazing. Not a single person seemed unhappy here. We met some really good room attendants. A few steps away from the boardwalk. Definitely a plus if you have kids or are with elderly people. They get nothing but love and respect from me and my family.

10

Adam

3 Jul 2025

·

Stayed 7 nights

The location of the property is the best part of the hotel. It's one block to the boardwalk, right near one of the piers. The staff was very friendly and welcoming, and the owner/manager was very accommodating, even with an issue during check in. The room was comfortable, with some extra little features (like the steam feature in the shower and a powerful A/C).

10

Lindsay

2 Jul 2025

·

Stayed 2 nights

Staff was very efficient and helpful

4

Carol

2 Jun 2025

·

Stayed 1 night

No windows. Under stairs so bed in cramped low ceiling corner. Extremely thin towels. No coffee machine. No staff after 10 pm. Room was clean and quiet. Convenient but so many other better choices in area.

10

Laurie

31 Jul 2025

·

Stayed 2 nights

Despite showing up hours before check in time the friendly staff graciously checked us in early and allowed us to park on the premises. We were also upgraded to a suite which was very much appreciated. Rooms were clean, staff was great, pool was perfect and location was within a less than 5 minute walk to the boardwalk. What more could you ask for? :) We will be back!

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AI-generated summary based on recent guest reviews

Location

Excellent location a short walk from the boardwalk and beach; central and convenient for families and attractions. Some guests also found it quiet at night.

Related guest reviews

8

mary

30 Jun 2025

·

Stayed 3 nights

Basic hotel room- nothing fancy but comfortable and clean! People were friendly. Excellent location!

10

James

8 Aug 2023

·

Stayed 1 night

Comfortable property across the street from boardwalk ramp. Best in season value for the room that close.

10

Matthew

16 Sept 2025

·

Stayed 3 nights

Centrally located. Clean and quiet.

10

Samantha

22 Aug 2024

·

Stayed 2 nights

Very nice cozy place and the boardwalk was 10 feet away. So convenient.

8

Dana

30 Aug 2024

·

Stayed 2 nights

Honestly not one complaint. For the price it was everything we could ask for. You smell the cleanliness when you open your room door. Great location, pool was clean.

10

Adam

3 Jul 2025

·

Stayed 7 nights

The location of the property is the best part of the hotel. It's one block to the boardwalk, right near one of the piers. The staff was very friendly and welcoming, and the owner/manager was very accommodating, even with an issue during check in. The room was comfortable, with some extra little features (like the steam feature in the shower and a powerful A/C).

10

Theresa

16 Jul 2025

·

Stayed 3 nights

I was a bit skeptical to stay here from past experiences at shore hotel/motels. I booked on the reviews, price and pictures alone. To my surprise this hotel was very clean and well kept. All newly updated, it is free parking (huge plus), my biggest pet peeve is cleanliness and it was clean with daily service. The staff was friendly, the pool was always clean as well as the grounds and loved the fact there was no smoking in the rooms or on the property. Don't hesitate to stay here. Right across the street from the boardwalk/beach walking distance to everything. Pleasant stay. Will stay here again.

10

Regina

14 May 2024

·

Stayed 1 night

Pleasant front desk. One block from the boardwalk.

10

Laurie

31 Jul 2025

·

Stayed 2 nights

Despite showing up hours before check in time the friendly staff graciously checked us in early and allowed us to park on the premises. We were also upgraded to a suite which was very much appreciated. Rooms were clean, staff was great, pool was perfect and location was within a less than 5 minute walk to the boardwalk. What more could you ask for? :) We will be back!

8

edward

29 Jun 2025

·

Stayed 2 nights

Great location, Friendly staff, very clean + comfortable. Older property, but Well maintained! Coffee maker in room and balcony a plus. A bit pricey, but everything is higher these days. Would stay again!

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Dining

Not enough information in reviews.

Related guest reviews

10

Erika

27 Jul 2023

·

Stayed 1 night

Clean, nice place and has a variety of food and drinks choices. Food was really good especially the restaurant that it needs reservation in advance Staff very pleasant and happy. The property it’s small but it was very relaxing comfortable just what you need to relax and away from work. Will come back again.

10

Nichole

26 May 2025

·

Stayed 1 night

It was convenient to boardwalk and stores dinners could walk to everything people were very friendly

10

Nancy

1 Aug 2025

·

Stayed 4 nights

No food options and our king bed was not extremely comfortable. However, staff were very friendly and super location.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2	3
4 $92	5 $92	6 $92	7 $92	8 $92	9 $110	10 $110
11 $92	12 $92	13 $92	14 $92	15 $92	16 $110	17 $110
18 $971	19 $968	20 $969	21 $968	22 $971	23 $968	24 $968
25 $968	26 $973	27 $968	28 $1,213	29 $1,211	30 $1,210	31 $1,213

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $104	17	18	19
20	21 $104	22 $104	23 $104	24 $104	25	26
27 $92	28 $92	29 $92	30 $92

Select dates to see prices and availability

About this property

Location

Room options

Deluxe Queen Room with Balcony

Classic Queen Room

Two-Bedroom Apartment

One-Bedroom Apartment

King Room with Hot Tub

Standard Queen Room with Balcony

Family Suite

Deluxe Two-Bedroom Apartment

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Riviera Resort & Suites

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Prices for upcoming dates