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Chan-Kah Resort Village - Pool

Chan-Kah Resort Village


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a steam room. Additional amenities at this hotel include complim...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Chan-Kah Resort Village, travelers praise the lush jungle setting near Palenque’s ruins and the spacious cabin-style rooms, while recurring concerns include inconsistent restaurant value and service, occasional cleanliness lapses, and limited nighttime lighting.

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Facilities

Good

Cleanliness

Mixed

Service

Mixed

Location

Convenient

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10

Rikko

EXP-logo

29 Jan 2026

·

Stayed 3 nights

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.

10

Victor Elías

EXP-logo

21 Jan 2026

·

Stayed 3 nights

Excelente
Excelente

2

Blanca

EXP-logo

31 Dec 2025

·

Stayed 1 night

I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.
I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.

8

Stacey

EXP-logo

7 Dec 2025

·

Stayed 1 night

Nice restaurant
Nice restaurant

10

Stacey

EXP-logo

6 Dec 2025

·

Stayed 1 night

Nice pool area
Nice pool area

Km 3.5 Carretera a las Ruinas, Palenque, Chiapas, Mexico

Location

Located in Palenque, Chan-Kah Resort Village is within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This spa hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.7 mi (5.9 km) from El Panchán.

Palenque National Park(0.7 Miles)

Museo de Sitio Palenque(1.9 Miles)

Palenque Archaeological Zone(2.3 Miles)

El Panchán(3.7 Miles)

Museo Del Textil(3.7 Miles)

Cascadas de Roberto Barrios(20.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee, approximately MXN 295 to 375 for adults and MXN 265 to 350 for children.


No pets and no service animals are allowed at this property.


Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


The property has limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

The property is located within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. It is 2.3 miles (3.7 km) from the Palenque Archaeological Zone and 3.7 miles (5.9 km) from El Panchán.


Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours are not specified.


Children are allowed at the property, and the minimum age for children to stay for free is not specified.


Cribs (infant beds) and rollaway beds are available for a fee of MXN 450.00 per night. Advance request or confirmation may be required.


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