Name: Highland Inn - San Bernardino
Address: 26667 East Highland Avenue, Highland, California, United States of America, Highland, California, US
Price range: US$75–US$239 per night
Rating: 7.1

What guests think

Reviews of Highland Inn - San Bernardino paint a strongly mixed picture, with some guests noting remodeled rooms, comfortable beds, and easy parking, while many others report poor cleanliness, ongoing construction, safety concerns in the area, and noise.

Several travelers also appreciated being close to Yaamava casino and, for some, a quiet night's sleep. Frequent criticisms include pests and odors, broken or missing fixtures, gaps in doors or windows, and multiple reports of cold showers or no hot water; a few also mentioned unreliable or absent Wi‑Fi. Overall, it is a budget option with highly inconsistent outcomes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is generally easy, but several reviews note ongoing construction across the property—with materials around and occasional banging—and some mention the pool appears closed or filled.

Related guest reviews

2

Amber

8 Jun 2025

·

Stayed 2 nights

Horrible place on going construction is loud holes everywhere in walls lamps are broke not phones a guest spotted a rat on June 6 in 215 roaches are everywhere fridges don't work a few rooms don't have a fridge or microwave staff has a attitude and treat guest like they are nothing and talk to them any way lil man in big truck thinks he's tough and can talk to females any way he likes he's not professional at all cleaning lady doesn't clean rooms on a regular and complains there's no work furnure is old and out dated pool is full of nothing but rocks trash everywhere water pressure sucks extending stay guests can't reserve

6

Kayla

29 Nov 2025

·

Stayed 1 night

Probably the renovations outside the rooms. O

4

Josey

10 Mar 2024

·

Stayed 1 night

Lobby window blinds all broken Room walls dirty Room chair dirty

8

Veronica

3 Jan 2026

·

Stayed 1 night

Heater was good and so was parking.

6

Angelina

22 Jun 2024

·

Stayed 1 night

They’re still doing work here at the hotel but sleeping was good. TV was perfect reasonable price.

2

David

5 May 2025

·

Stayed 1 night

Property is under construction, banging and limited parking due to construction. Clientele sketchy and possible drug operation or prostitution.

2

Joseph

19 Jul 2025

·

Stayed 1 night

Under construction, old and dated, have to say that was a new low.

2

Elyse

10 Jul 2024

·

Stayed 1 night

My previously reserved the location without seeing it in person when I got there there was vomit on the hallway floor on the second floor leading to my room that I had reserved when I entered the room there was no secondary lock which I felt very unsafe for myself and my children needless to say I did not stay at the location and was not given any type of refund due to my inconvenience I would never recommend this place it is really gone downhill and the pool is full cement and dirt really run down.

8

Jessica

14 Jun 2025

·

Stayed 1 night

Room was sufficient. Had big hole in wall and told Manager. Got my deposit back (thank you). Bath tub faucet not secure to wall. A lot a of building materials around parking/property area. Otherwise one night stay was good. JD

10

Daniel

2 Jan 2026

·

Stayed 1 night

AC work and plenty of parking.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback skews negative: many guests reported dirty rooms, strong odors, smoke, and pests (roaches and occasional rats), though a few found rooms clean and smoke‑free.

Related guest reviews

2

Jose

22 Sept 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

10

Heather

2 Nov 2025

·

Stayed 2 nights

The room was very clean and nice

4

Yovanna

24 Sept 2025

·

Stayed 1 night

The rooms was remodeled look nice . But they had roaches.

2

Emiliano

20 Oct 2024

·

Stayed 1 night

People smoking outside my door, towels stained, floor not cleaned, beds hair on them, shower poorly fixed, the soap they provide it’s from the sixties, the place is a big Nono.

10

Norma

2 Jan 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Ana

17 Oct 2024

·

Stayed 1 night

Roaches no toilet paper Itchy bed dirty towels lots of adducts in property noisy during am hours

4

Shannon

3 Oct 2024

·

Stayed 2 nights

Very dirty, floor and counters were filthy.

2

Amber

8 Jun 2025

·

Stayed 1 night

Don't waste your money it's dirty and infested with rats and roaches staff is the rudest I've been by

2

Van

24 Jun 2025

·

Stayed 1 night

Filthy rooms. Bad customer service. NEVER STAY!!!!!!

2

James

25 Jul 2024

·

Stayed 1 night

Power Outlets Didn't Work. Lights were broken. Place smelled of cigarette smoke. Bathroom was unclean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Some rooms are newly updated with comfortable beds, working AC/heat, and plenty of TV channels, but many others feel dated with worn furnishings, broken fixtures, gaps in doors or windows that allow drafts or noise, and reports of unreliable or unavailable Wi‑Fi.

Related guest reviews

2

Diane

1 Jan 2025

·

Stayed 1 night

This property was horrible. It didnt look anything like the photos. The chairs were torn. The dresser drawers were broken. The air conditioner was damaged. The window was broken. There was graffiti written on the walls. I was supposed to get a rollaway bed. They didnt have any at all. I stayed in the casino to early morning hours to avoid being in that room. Not to mention thw towels dirty. I have pictures to post to back up my saying.

2

Veronica

22 Jun 2025

·

Stayed 1 night

Shower not working, remote not working tv would not work. No fire alarm

6

Barbara

26 May 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

10

Jose

30 Nov 2025

·

Stayed 1 night

It was very cleaned and spacious, comfortable beds lots of lighting.

8

Aaron

30 Nov 2025

·

Stayed 1 night

New rooms, updated nicely. Comfortable beds, lots of tv channels to watch. Me & my wife had a nice time.

10

Norma

2 Jan 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Alejandro

3 Apr 2025

·

Stayed 2 nights

the room smelt like consistent sewerage and bleach. there was holes in the wall, dirty and rusty everywhere, the A/C didn’t even work.

2

Oliver

18 Oct 2024

·

Stayed 2 nights

We spent two nights in this Motel. They didn’t have Wi-Fi, and in the night there are so many people screaming outside and the traffic was noisy.

8

Jessica

14 Jun 2025

·

Stayed 1 night

Room was sufficient. Had big hole in wall and told Manager. Got my deposit back (thank you). Bath tub faucet not secure to wall. A lot a of building materials around parking/property area. Otherwise one night stay was good. JD

6

Darlene

1 Jan 2025

·

Stayed 1 night

The furnishings are very run down

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some guests describe friendly staff, easy check‑in, and helpful gestures, while others cite rudeness, unprofessional conduct, billing issues, slow check‑in, and limited assistance with problems.

Related guest reviews

2

Amber

8 Jun 2025

·

Stayed 2 nights

Horrible place on going construction is loud holes everywhere in walls lamps are broke not phones a guest spotted a rat on June 6 in 215 roaches are everywhere fridges don't work a few rooms don't have a fridge or microwave staff has a attitude and treat guest like they are nothing and talk to them any way lil man in big truck thinks he's tough and can talk to females any way he likes he's not professional at all cleaning lady doesn't clean rooms on a regular and complains there's no work furnure is old and out dated pool is full of nothing but rocks trash everywhere water pressure sucks extending stay guests can't reserve

2

Stephanie

11 Nov 2025

·

Stayed 1 night

The front desk associate came to check me in wearing boxers and a tshirt. The room was very unsanitary.

2

Jose

22 Sept 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

10

Josephina

12 Apr 2024

·

Stayed 1 night

Staff very friendly

10

Angelina

27 May 2024

·

Stayed 1 night

Customer service was great. The room was very clean. I would recommend it to anybody who is looking for a nice room. I will be renting it again for New Year’s Eve. Had a wonderful time. Pillows were nice and fluffy. Nice comforter with a nice warm blanket. Slept very good.

2

Anthony

2 May 2025

·

Stayed 1 night

Ordered a room for my parents for the weekend. Thought with the overall rating that it would be a livable and contain basic hospitality. The room they provided my parents was run down, the roof literally collapsing, all seats covered in black gunk, bathroom unclean and smelled horrible (all on video they showed me). My parents went to the front desk to get another room but they rudely addressed my parents and insisted they stay in that room because there were none else left. The only thing that got them a different room was a maid that was nearby and heard the discussion, the new room wasn't a wreck, but still wasn't properly clean. This new room had unclean towels mildewing and mattresses that didn't have proper support, with the plastic still on it! I would not recommend anyone to come here. I was extremely embarrassed and distraught that I even looked at this place as a viable option for stay.

6

Barbara

26 May 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

10

Norma

2 Jan 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

Paul

23 Jun 2024

·

Stayed 1 night

I do not like to spend time check-in for a long time

8

Sunny

23 Dec 2024

·

Stayed 1 night

Quick and easy

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Yaamava casino, yet multiple reviews describe the surrounding area as unsafe or noisy with troubling activity.

Related guest reviews

8

Jarek

3 Nov 2023

·

Stayed 1 night

Good for the area

2

Jose

22 Sept 2024

·

Stayed 1 night

Charge me again for night on my credit card because I paid for it in my with my credit card,,cockroaches, toilet was about to over flow when flushed toilet, graffiti in the room, I should have taken a picture of it, refrigerator wasn't cold enough, I frustrated because of the check in because I paid for it in May $115 and charged me again for $97.15 . That hotel needs to be Fumigation complete. It's nice to near the casino for a room to stay. I'm not very happy with it yesterday.. I will fight to get my remibruise $$$ back because that's not right

8

Ryan

29 Jan 2024

·

Stayed 1 night

Centrally located

6

Barbara

26 May 2024

·

Stayed 1 night

Clerk was very friendly. He let us check in a little early which was nice. The smoke free room were literally smoke free. There was absolutely, no cigarette smell whatsoever which was nice and unusual. It was clean I must say. It was quiet and no one hanging or walking around while we stayed there. We gelt pretty safe staying there. The only thing we could say is that it can use some fresh paint, new furniture and the mattress and pillows were quite uncomfortable. Another good point is that it is one of the closest hotels to Yaamava casino.

2

Brian

2 Jan 2025

·

Stayed 1 night

This hotel is not at all how it looks in the pictures. It’s in an unsafe area and I did not feel safe at all. The hotel charges for everything including the use of the tv remote. I really am surprised that Expedia provided their users with this hotel option. Please think twice before booking.

10

Norma

2 Jan 2026

·

Stayed 1 night

We rented a room for 1 night on New Year's Eve to go to the casino. It was less then 5 minutes away we took a Lyft for $5 The guy at the front desk was nice and check in was easy. Room was clean and smelled fine. You can tell it has been remodeled. Beds were good too. We were not going to stay there because on some of the reviews but glad we gave it a chance and yes we would stay there again.

2

gerald

20 Apr 2025

·

Stayed 1 night

It was just bad, didn't know what I was getting into pics looked great, the room was dirty no carpet, no closet, things were once on the wall just ripped off and bare marks with scars from previous shelves or whatever. Pretty sure there were bed bugs, area did not feel safe people hanging out in the parking lot, no elevator stairs only on the end and room was in the middle

2

David

5 May 2025

·

Stayed 1 night

Property is under construction, banging and limited parking due to construction. Clientele sketchy and possible drug operation or prostitution.

2

Jeff

27 Apr 2025

·

Stayed 1 night

Extremely bad neighborhood. Cops with sirens driving by all night long. Place is ran down. Soft spots in the floor. Not really clean. If you have to stay in this area, pay the extra an go stay at Yaamava.

4

Jennifer

4 Jan 2025

·

Stayed 1 night

Felt very unsafe in the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$132
February	US$111
March	US$133
April	US$106
May	US$118
June	US$118
July	US$132
August	US$117
September	US$142
October	US$138
November	US$151
December	US$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $75	16 $80	17 $80	18 $133	19
20 $80	21 $80	22 $81	23 $81	24 $80	25 $135	26 $135
27 $80	28 $80	29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $135	3 $136
4 $112	5 $107	6 $107	7 $107	8 $113	9 $144	10 $140
11 $112	12 $109	13 $112	14 $113	15 $113	16 $142	17 $143
18 $111	19 $112	20 $112	21 $115	22 $112	23 $142	24 $142
25 $112	26 $112	27 $111	28 $112	29 $116	30 $233	31 $239

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Double Room

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Highland Inn - San Bernardino

Have a question?

Prices for upcoming dates