Is parking available at the property?

Parking is available at the property, but it is limited. There is an electric car charging station on-site as well.

What are the check-in and check-out times?

Check-in is from 14:00 until 00:00, and check-out is by 12:00. Early or late check-in/check-out availability and costs are not specified.

Where is the hotel located in relation to key landmarks?

The hotel is located in the historical district of Bilbao, near Arriaga Theater and Plaza Nueva. It is also close to the Guggenheim Museum Bilbao and San Mames Stadium.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

Casual Arriaga Bilbao

What guests think

Casual Arriaga sits in Bilbao’s Old Town with excellent access to bars, sights, and transport, offering simple rooms that are generally clean and well equipped (fridge, kettle or microwave) and smooth code-based check-in supported by responsive messaging.

Recurring downsides are the absence of air conditioning, rooms getting very warm in hot weather, and noise from thin walls or street activity, especially when windows or patio doors are opened for airflow. Several guests also mentioned difficulty locating the entrance or navigating remote check-in instructions, and parking is not on-site or limited. Overall, expect a central, simple base that suits independent travelers comfortable with self check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

There is an elevator and keyless entry; a nearby sister reception can assist with luggage or early access codes. Parking is not on-site and may require nearby arrangements.

Related guest reviews

6

Massimiliano

Aug 21, 2023

·

Stayed 2 nights

Ottima posizione vicino alla metro. Nonostante sia in pieno centro è molto silenziosa. Manca l’aria condizionata, il materasso era da buttare ed il lampadario rimaneva leggermente acceso emettendo dei flash intermittenti. Piccoli problemi con il check in (non mi sembra corretto chiedere i documenti via whatsapp) molto comodo l’accesso col codice . Personale cordiale ma un po’ assente

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8

Marie-Pierre

Aug 20, 2023

·

Stayed 1 night

Hôtel très bien situé dans le vieux quartier, personnel d’accueil très agréable et situé dans un bâtiment à proximité. Parking proposé par l’établissement avec tarif préférentiel. Logement au 1er étage dans un bel immeuble, très propre et bien organisé mais seul bémol l’absence de climatisation. En effet un ventilateur est proposé mais ne permet pas de rafraîchir la pièce. Nous avons été obligé d’ouvrir la porte- fenêtre dans un quartier très festif donc temps de sommeil limité…

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8

Gustavo

Sep 29, 2025

·

Stayed 1 night

Excelente localização, quarto limpo, com elevador para acesso, cama confortável. As únicas críticas são em relação a não ter estacionamento, o que a descrição do local engana, e ao colocarmos esta questão para a hospedagem, foram um bocado condescendentes conosco.

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8

David

Jun 2, 2025

·

Stayed 1 night

Taxi driver dropped us at the nearby Arriaga Theatre, probably due to language issues. Then we walked across to the Arriaga Hotel opposite - again the wrong place - they told us to go around the corner! Tip would be to look at the address of the hotel you get given as it’s just a few metres up a paved street not far away from both those places and the road. The code to get in was the same for front door, first floor and room which was a bit weird but it worked. It is next door to a little shop (a bit like boots) and close to the river to get a 60min cruise and easy to walk to the Guggenheim which is excellent.

10

Sarah

Jul 24, 2025

·

Stayed 1 night

The hotel was in the Old Town so was a great location for exploring. In the room you couldn't hear a lot of noise from outside. The room was great, really clean and spacious with a fridge and a kettle. Bathroom was huge, with a wonderful shower. Would definitely recommend this hotel, there was even a lift!!

8

William

May 24, 2025

·

Stayed 2 nights

Great location situated in the old town, by the river and near to bars & resteraunts and buses, trams, trains and taxi's. The accommodation is a suite with no reception area, so you require an access code to enter the main street and room doors. But approx. 50 yards along the street on the right hand side (next to El Txoko stake resteraunt), their is a Casual hotel and 24 hour reception desk, situated on the buildings 3rd floor. They were very helpful and stored my bag whilst I awaited my 2pm check-in. But they also arranged to send me my access code by 12.30pm for an early check-in. I would definitely recommend this accomodation for a bed only and ideal location stay.

8

Alejandro

Feb 24, 2025

·

Stayed 1 night

Excelente opción en centro de Bilbao. Todo muy rápido automatizado.

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10

Mo

Mar 17, 2025

·

Stayed 1 night

Clean, quiet, modern, no-nonsense place in the heart of the old town Bilbao. Convenient to bars, restaurants, shopping, and attractions. We loved the quick communication by text and WhatsApp, and the very easy no-key checkin. If there are problems there is a partner hotel a few doors down with registration staff but we never needed them.

10

Jim

Jul 14, 2024

·

Stayed 4 nights

Excellent Hotel. Brilliant place to stay for the Old Town area. Good access to transport. Would stay again.Comms on arrival were good, the problem with getting the entry code was my fault but was sorted

6

ILONA

Sep 12, 2023

·

Stayed 1 night

The property is located close to the center and it walkable to lots of places of interest. No parking. No AC in the room. Also, we had a cockroach crawling on the floor, which was disgusting.

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Cleanliness

Rooms are consistently described as very clean, with regular servicing and fresh towels.

Related guest reviews

10

Teresa

Mar 24, 2025

·

Stayed 3 nights

Hotel maravilhoso!!! Realmente bem localizado para as atrações turísticas (dá pra fazer TUDO A PÉ), até o puppy que é mais distante. (15/20 min a pé percorrendo ruas lindas). Considero seguro, confortável e limpo. Os materiais de higiene de banho são de ótima qualidade, incluindo as toalhas e roupa de cama. A presença de microondas, chaleira, talheres, abridor de vinho, xícaras e copos fizeram diferença positiva. Apenas sugiro ter dois pratos rasos pois traz ainda mais conveniência Recomendado totalmente!!!

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10

Ian

Sep 24, 2024

·

Stayed 3 nights

This is a very clean, tidy budget accommodation which I’m so pleased we booked. It’s ideal for exploring both the old and new areas of Bilbao in a lovely quiet street, close to the river. It has key pad entry which takes away the worry about keys with towels changed and bed made everyday. I would certainly recommend and hope to visit again.

8

Liam

Jul 11, 2025

·

Stayed 2 nights

All very seamless. Well located to all amenities in Bilbao. Interior room had a window but no view. Would book a view next time. My mistake. Very clean, well serviced. WiFi problem but rectified promptly.

10

Sarah

Jul 24, 2025

·

Stayed 1 night

The hotel was in the Old Town so was a great location for exploring. In the room you couldn't hear a lot of noise from outside. The room was great, really clean and spacious with a fridge and a kettle. Bathroom was huge, with a wonderful shower. Would definitely recommend this hotel, there was even a lift!!

10

Marco

Jul 29, 2025

·

Stayed 2 nights

Excellent position (in the middle of old town), easy to access and check-in, clean and comfortable.

8

Antonio

Jul 6, 2024

·

Stayed 1 night

Muy buena atención,muy céntrico para visitar sitios y todo muy limpio en la habitación con una pequeña nevera y microondas,en resumen de volver a Bilbao repetiría de sitio.

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10

Mo

Mar 17, 2025

·

Stayed 1 night

Clean, quiet, modern, no-nonsense place in the heart of the old town Bilbao. Convenient to bars, restaurants, shopping, and attractions. We loved the quick communication by text and WhatsApp, and the very easy no-key checkin. If there are problems there is a partner hotel a few doors down with registration staff but we never needed them.

10

Sara Esther

Aug 23, 2025

·

Stayed 1 night

Ubicación: muy céntrico, justo en frente de una biblioteca, lo que lo hace especial, se llega con facilidad a los atractivos de la zona. Habitación: más grande de lo que se muestra en las fotos, muy limpio y con buen gusto por el detalle y la decoración, las escaleras de acceso son muy lindas. Servicio: Facilidad de acceso con chapa inteligente para entrada a edificio y al cuarto. Cuenta con mini bar y horno. Sugiero una papelera o bote en la estancia.

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10

Lindsay

Aug 8, 2023

·

Fantastic accommodation right in the heart of the old town, but it’s still nice and quiet. Accommodation had everything you needed, fridge, microwave, tea and coffee, fan, cleaned every day and fresh towels also. Would highly recommend and wouldn’t hesitate to stay there again😀

10

Eva m

Feb 13, 2024

·

Stayed 4 nights

Room cleaned every day

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Rooms

Rooms range from small to spacious and are simply furnished, often equipped with a fridge, kettle or microwave; some interior rooms lack an outside view. A recurring issue is the absence of air conditioning and noise from thin walls or nearby nightlife.

Related guest reviews

8

Jo

Aug 14, 2024

·

Stayed 1 night

Great location, easy check in, well equipped. Should you want a room with an actual balcony so you can sit and look outside make sure you are clear about this. We had the deluxe double with balcony ad shown in photo we thought. Sadly it was an internal balcony with windows not shown in photos.

8

Ninos

Mar 24, 2025

·

Stayed 2 nights

Location is great! The room very clean and has everything you need. The communication with staff via WhatsApp was very convenient and clear and they were very helpful. The only minus in this property is the sounds of people upstairs and the ones in the rooms next to me. The walls and ceilings are very thin and you can hear everting all day long. In the nights it’s tricky. You need earplugs if you don’t wanna hear your neighbors snoring or having s*x lol

8

Liam

Jul 11, 2025

·

Stayed 2 nights

All very seamless. Well located to all amenities in Bilbao. Interior room had a window but no view. Would book a view next time. My mistake. Very clean, well serviced. WiFi problem but rectified promptly.

8

Tina

Oct 5, 2023

·

Stayed 2 nights

The units are small but well maintained. Great location.

6

Steven

Jun 21, 2025

·

Stayed 2 nights

Didnt realize there was no AC in room. Really hot and stuffy. Open patio door for better airflow but really noisy from foot traffic, construction, night club until 2am

6

Claude

Sep 10, 2023

·

Stayed 5 nights

The lack of A/C in the rooms was really bad in the hot muggy weather of early September. There was a portable A/C unit in the hallway but the cold air couldn't reach into the room. There was a fan in the room, it was poor and noisy and didn't help at all. So DON'T stay there if the weather is warm!

10

Sarah

Jul 24, 2025

·

Stayed 1 night

The hotel was in the Old Town so was a great location for exploring. In the room you couldn't hear a lot of noise from outside. The room was great, really clean and spacious with a fridge and a kettle. Bathroom was huge, with a wonderful shower. Would definitely recommend this hotel, there was even a lift!!

4

Vaughn

Feb 20, 2026

·

Stayed 1 night

Couldnt sleep, could hear people walking above and up the stairs

6

maria

Aug 28, 2023

·

Stayed 2 nights

position, door of the structure and also the structure itself. Ease of access. What I didn't like at all is the lack of air conditioning with 45 degrees!!!! Can not be done

8

Gary

Dec 8, 2025

·

Stayed 1 night

Good sized room and bathroom in central location in the Old Town to enjoy the many bars and restaurants in the area.

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Service

Most guests report smooth, code-based self check-in and helpful, responsive communication via WhatsApp or a nearby sister reception. However, some experienced confusion finding the entrance or issues with language and the impersonal nature of remote check-in.

Related guest reviews

6

Massimiliano

Aug 21, 2023

·

Stayed 2 nights

Ottima posizione vicino alla metro. Nonostante sia in pieno centro è molto silenziosa. Manca l’aria condizionata, il materasso era da buttare ed il lampadario rimaneva leggermente acceso emettendo dei flash intermittenti. Piccoli problemi con il check in (non mi sembra corretto chiedere i documenti via whatsapp) molto comodo l’accesso col codice . Personale cordiale ma un po’ assente

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2

DOMINIQUE

Aug 22, 2023

·

Stayed 1 night

Aucun contact humain Très compliqué pour atteindre la chambre zone piétonne parking loin de l hôtel

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8

Ninos

Mar 24, 2025

·

Stayed 2 nights

Location is great! The room very clean and has everything you need. The communication with staff via WhatsApp was very convenient and clear and they were very helpful. The only minus in this property is the sounds of people upstairs and the ones in the rooms next to me. The walls and ceilings are very thin and you can hear everting all day long. In the nights it’s tricky. You need earplugs if you don’t wanna hear your neighbors snoring or having s*x lol

8

David

Jun 2, 2025

·

Stayed 1 night

Taxi driver dropped us at the nearby Arriaga Theatre, probably due to language issues. Then we walked across to the Arriaga Hotel opposite - again the wrong place - they told us to go around the corner! Tip would be to look at the address of the hotel you get given as it’s just a few metres up a paved street not far away from both those places and the road. The code to get in was the same for front door, first floor and room which was a bit weird but it worked. It is next door to a little shop (a bit like boots) and close to the river to get a 60min cruise and easy to walk to the Guggenheim which is excellent.

8

Nuala

Jun 26, 2025

·

Stayed 2 nights

Very easy check in and good communication 😁

8

William

May 24, 2025

·

Stayed 2 nights

Great location situated in the old town, by the river and near to bars & resteraunts and buses, trams, trains and taxi's. The accommodation is a suite with no reception area, so you require an access code to enter the main street and room doors. But approx. 50 yards along the street on the right hand side (next to El Txoko stake resteraunt), their is a Casual hotel and 24 hour reception desk, situated on the buildings 3rd floor. They were very helpful and stored my bag whilst I awaited my 2pm check-in. But they also arranged to send me my access code by 12.30pm for an early check-in. I would definitely recommend this accomodation for a bed only and ideal location stay.

8

Alejandro

Feb 24, 2025

·

Stayed 1 night

Excelente opción en centro de Bilbao. Todo muy rápido automatizado.

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6

Noriyasu

Feb 18, 2025

·

Stayed 8 nights

この施設は　トラム、Ｂｕｓの停留所から至近で何処へ行くにも便利。　目的だった飲み屋へは隣接。　雨の多いこの時期　天候にかかわらず楽しめた。　良くない点は　施設からの連絡が殆どスペイン語で何か理解出来なかった。　チェックインの場所が離れた所にあり　入り口のベルさえ押せなかった。　たまたま通りかかった方が　親切にその場所まで案内してくれて手続きが出来た。　フロントマンの対応は問題なしでその後の利用には　特に問題なし。　また　機会があったら利用したい。

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10

Mo

Mar 17, 2025

·

Stayed 1 night

Clean, quiet, modern, no-nonsense place in the heart of the old town Bilbao. Convenient to bars, restaurants, shopping, and attractions. We loved the quick communication by text and WhatsApp, and the very easy no-key checkin. If there are problems there is a partner hotel a few doors down with registration staff but we never needed them.

10

Jim

Jul 14, 2024

·

Stayed 4 nights

Excellent Hotel. Brilliant place to stay for the Old Town area. Good access to transport. Would stay again.Comms on arrival were good, the problem with getting the entry code was my fault but was sorted

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Location

Widely praised central Old Town location near the river, transport, and many bars and restaurants, with easy walking to key sights such as the Guggenheim. A few guests found it a little tricky to locate initially.

Related guest reviews

10

Sture

Oct 7, 2025

·

Stayed 1 night

- Låg väldigt bra till med gångavstånd till det mesta man vill se. Incheckning med kod som skickas till dig. Internet bra. Kylskåp och tv på rummet. Toa/dusch hade infravärme (!) på timer - riktigt skönt om man är frusen av sig! Som vanligt på många spanska boenden, är det lyhört, men det blev tyst efter ca 22. - En väldigt bra affär precis bredvid med i stort allt man behöver och lite till. Bra priser! - Nära till metro, spårvagnar och bussar.

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8

David

Jun 2, 2025

·

Stayed 1 night

Taxi driver dropped us at the nearby Arriaga Theatre, probably due to language issues. Then we walked across to the Arriaga Hotel opposite - again the wrong place - they told us to go around the corner! Tip would be to look at the address of the hotel you get given as it’s just a few metres up a paved street not far away from both those places and the road. The code to get in was the same for front door, first floor and room which was a bit weird but it worked. It is next door to a little shop (a bit like boots) and close to the river to get a 60min cruise and easy to walk to the Guggenheim which is excellent.

10

Sarah

Jul 24, 2025

·

Stayed 1 night

The hotel was in the Old Town so was a great location for exploring. In the room you couldn't hear a lot of noise from outside. The room was great, really clean and spacious with a fridge and a kettle. Bathroom was huge, with a wonderful shower. Would definitely recommend this hotel, there was even a lift!!

8

William

May 24, 2025

·

Stayed 2 nights

Great location situated in the old town, by the river and near to bars & resteraunts and buses, trams, trains and taxi's. The accommodation is a suite with no reception area, so you require an access code to enter the main street and room doors. But approx. 50 yards along the street on the right hand side (next to El Txoko stake resteraunt), their is a Casual hotel and 24 hour reception desk, situated on the buildings 3rd floor. They were very helpful and stored my bag whilst I awaited my 2pm check-in. But they also arranged to send me my access code by 12.30pm for an early check-in. I would definitely recommend this accomodation for a bed only and ideal location stay.

10

Marco

Jul 29, 2025

·

Stayed 2 nights

Excellent position (in the middle of old town), easy to access and check-in, clean and comfortable.

8

Martin

May 26, 2024

·

Stayed 6 nights

Wir hatten ein Zimmer zum Innenhof, kein Ausblick, dafür sehr ruhig, was angesichts der belebten Umgebung such gut war. Sehr gute zentrale Lage wenn einem die enge Altstadt nichts ausmacht. 5 Min zu Tram, Eusketren und Metro Hst. Casco Viejo.

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10

Bharti

May 25, 2023

·

Stayed 1 night

A little tricky to find but not impossible.Lived the location in old town adjacent to amenities and conveniently located for where we wanted to be.

8

Claudia

Sep 18, 2025

·

Stayed 2 nights

Für eine Unterkunft mitten in der Altstadt optimal.

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10

Sara Esther

Aug 23, 2025

·

Stayed 1 night

Ubicación: muy céntrico, justo en frente de una biblioteca, lo que lo hace especial, se llega con facilidad a los atractivos de la zona. Habitación: más grande de lo que se muestra en las fotos, muy limpio y con buen gusto por el detalle y la decoración, las escaleras de acceso son muy lindas. Servicio: Facilidad de acceso con chapa inteligente para entrada a edificio y al cuarto. Cuenta con mini bar y horno. Sugiero una papelera o bote en la estancia.

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8

Gary

Dec 8, 2025

·

Stayed 1 night

Good sized room and bathroom in central location in the Old Town to enjoy the many bars and restaurants in the area.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $88
15	16 $51	17 $53	18 $56	19	20 $102	21 $109
22 $50	23 $51	24 $51	25 $52	26 $57	27 $140	28 $136
29 $57	30 $56

Su	Mo	Tu	We	Th	Fr	Sa
		1 $57	2 $57	3 $124	4 $142	5
6 $170	7 $142	8 $142	9 $57	10 $93	11 $143	12 $143
13 $63	14 $66	15 $58	16 $58	17 $58	18 $95	19 $140
20 $87	21 $56	22 $59	23 $58	24 $65	25 $95	26 $145
27 $149	28 $141	29 $145	30 $143	31 $145

Casual Arriaga Bilbao

About this property

Location

Room options

Single Room

Deluxe Double Room with Balcony

Superior Family Room

Double Room

Guest reviews of Casual Arriaga Bilbao

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Casual Arriaga Bilbao

Prices for upcoming dates