Lindos Imperial Resort & Spa

Our room was amazing will defintkwy be staying again in the same type of room

Everything about the resort was to such a high standard and the facilities were very well maintained and do clean.

Bit outda

Never done an all-inclusive family holiday before. Not really our thing. We thought we'd give it a go. We've also not really done 5-stars as a family before either. We guess we still haven't. We had a great week here and were pleased with the overall service and the food wasn't too bad either. However, we'd read a lot of reviews in advance so perhaps our views were already biased but we're pretty sure this doesn't match everyone's 5-star definition. I could go into detail as to why but other reviews have covered those things at length and honestly I don't want to be too negative. The resort was great. It would do better to pitch itself as a 4 star family hotel. A few highlights: 1. The pools are good and the slides are fun. 2. The food is pretty decent. Buffet is fine and plentiful. We had two a la carte meals. The Asian and Italian. We preferred the Italian. 3. Staff are generally friendly and keen to help. 4. Family room was large and the sofa beds were perfectly adequate for adult and near adult children. 5. The animation team (though not really our thing) are clearly fabulous. The contortionist was freaky! A few areas for improvement: 1. It would be good to have some form of dedicated parking provision that matches what's described. 2. Some staff could do with a bit more training. 3. Not great that our towels were changed daily even though we didn't ask. 4. The drinks are a bit hit and miss. Best cocktails are in bar at night. To be clear. We had a good time!

This is not a 5 star facility, the staff although very friendly, need a lot more training. There is simply not enough information. You are constantly referred to using the app but the app does not have all the information, so it is repeatedly back to the front desk for questions. One person in our group did not have power in their room for about 16 hours overnight , until staff remembered shewas supposed to get an extra card to use for electricity. Safes differ in mechanism between rooms, the more unusual ones did not have instructions, so again to front desk. If you have food intolerances, the meals are difficult to figure out, as only some were marked with which allergens were present. General poor awareness about gluten intolerance in dining room (although the person at the beach bar did clean utensils and grill before heating a glutenfree pizza base, so at least it seems he was aware). Drinks were fairly watery (wine and cocktails)— the cocktails came from commercially prepared pre-mixed cartons. The only additional restaurant we were able to book for was the asian— don’t bother, very small menu and other than the chicken wings( which were nice) the rest was dry and no taste. Again, despite ample prior warning, no preparedness for gluten intolerance, so the chef made me a chicken breast and rice, which is not something you would specifically go to a restaurant for. One swim towel only, obtainable only from spa every 48 hours, was very unusual for a beach &pool holiday