Quality Inn & Suites Towanda

Very old and not well kept

Side door to hoteknot able to be locked and no card reader to restrict access. Breakfast COLD. Ice machine shutshut off on our floor. Signs for additional penalty charge signs everywhere. Cig butts in stones outside.... harge you per video feed, no return key card....extra charge, craply experience all around.surveooggaccdss

Had some issues with room and maintenance of the facility. Place needs repairs and could use more attention to details.

The place that we stayed was very comfortable. Outside, I was looking for a place to sit and enjoy the view but there was no place to sit. Also, there is no place to walk.

Hotel was clean. During my second day there was no water. The next day it was fixed but then there was no hot water. I was not compensated for my trouble.

I liked your smoking area.

FAB space No Netflix/movies? Furniture old and worn Very helpful reception stall

Facility was well maintained and looked nice. Breakfast was excellent. What was unappealing was the pool was closed and had a sign saying "Due to COVID" dated in 2020. That is nonsense. If they don't want to maintain the pool, take it off the amenities. Beds need replaced. There were body sized "sinkholes" in both beds in our room. At least a 3-4 inch dip. They were not comfortable. Get the pool functioning, and replace the beds and it would be a 5 star rating.

All Staff were cordial and willing to meet any need. will stay again but hopefully the pool will be operational.

The room was clean. Bed was comfortable. Property could use some clean up, especially outside. Saw only two staff. Breakfast eggs and meat were cold. Coffee was terrible. Will not stay there again.

Room was clean, comfortable, well furnished, well maintained. Staff was friendly and helpful.

Very clean , employees were great

I have no complaints at all about our visit. The room was super clean and the front desk attendant was very welcoming and friendly!

The staff were friendly, but cleaning was poor and there was a strong moldy smell.

Would have given better review, but the wallpaper was peeling under the window and it looked like there was some mold there. Tried to get another room but you were booked solid. Wasn't comfortable sleeping in a room that might have mold in it, but at the time didn't have much choice... so that's why the lower marks on the review.

The hotel was basically very clean and well kept with one big exception. I was on the third floor and from the moment I exited the elevator I was hit with the potent odor of mildew. Upon opening my room door it was even worse. I hosed down the room with febreze spray and left for a long walk. After that it was much better but I’m sure still unhealthy. Difficult tho understand why management wouldn’t do what was next to abate this issue!

Property and room were clean staff were pleasant.

I walked into my room and immediately smelled mold, mildew, musty stench. I didn’t say anything but In retrospect I should have cuz I was there for 2 nights. The whole hotel had that smell tho. I noticed the wall that faces the outside was in bad shape, wallpaper peeling from the wall, stains from water. The good part was the Staff was extremely nice and very attentive. Kudos to them. The owner needs to reinvest back into the property and not be so cheap.

The first room smelled like wet dog. We asked for another room and she upcharged us to move to a ‘better’ room. The king bed was comfy and nice but that was the only good part of it. The bathroom had paint on the counter and mounted hair dryer. The whole room felt icky. I will never stay here again.

Reasonable price, clean and good staffs and nice breakfast. (I stayed there on the way to New York City from the Watkins stake park.)

Very old and not well kept

Overall the hotel was great. Our only issue was that we had a room on the first floor right across from the office and front desk and it as very noisy early in the morning with people going to breakfast.

I arrived before check-in time to see if room was ready. It wasn't but the staff started working on it and fit it ready quickly. Mattress was a little lumpy but i slept soundly and was completely rested the next morning.

Beds were very comfortable. Bathroom was clean and shower had good pressure. Heating/AC was responsive and quiet. Would stay here again.

FAB space No Netflix/movies? Furniture old and worn Very helpful reception stall

Comfortable room, shower had amazing water pressure, great breakfast, and friendly staff.

Needs a renovation. Rooms smelled like tobacco. Fortunately we only stayed here one night.

Had to ask for different pillows due to having clumpy pillows which messed up my family’s necks the following day. The food was al done by microwave. Sausages should not be cooked in the microwave especially when it’s turkey sausages.

Facility was well maintained and looked nice. Breakfast was excellent. What was unappealing was the pool was closed and had a sign saying "Due to COVID" dated in 2020. That is nonsense. If they don't want to maintain the pool, take it off the amenities. Beds need replaced. There were body sized "sinkholes" in both beds in our room. At least a 3-4 inch dip. They were not comfortable. Get the pool functioning, and replace the beds and it would be a 5 star rating.

Room was clean and comfortable. Because its an older property you can hear sounds and voices from other rooms and hallway, but it is tolerable.

I stayed Friday and Saturday night the girl who was working till 10 pm was so very nice. She was helpful and made me feel very welcome. Always smiling and polite. I was going through a tough time and she made it a little better!!

The service was fantastic

We were incredibly impressed with Tanya, who showed us and others true hospitality. She is an excellent ambassador for the Quality Inn!

Denise at the front desk was very friendly and helpful. We got a decent breakfast at the hotel..

I have no complaints at all about our visit. The room was super clean and the front desk attendant was very welcoming and friendly!

To start its a 100 night hotel so outdated is expected. Now the room was clean and bed thou very small like size of a tiny full was comfortable for price. The bad the service, in the middle of checking in the front desk takes a call and spends 20 plus minutes on phone while i stand there. Mind you I was just waiting on a key for my room since I booked online. Instead of asking caller who was booking 3 rooms to hold and finish what she was doing she just started their booking. Then when she gets off phone and forgets anything about me. She had my license but ask for it again I was like its in your copier. Then I have to reanswer questions cuz she closed out my booking for the phone reservation. Now this my sound petty but it literally was over 20 minutes of just standing there cuz she had to keep repeating the caller. The room was outdated and some areas in need of repair like wallpaper peeling, carpet seen better days and tub had some cracking. As far as smell, be prepared for what I could only describe as mens cologne but it wasnt it was their air freshener and it was through whole hotel. Almost over bearingly strong so take your allergy pills before walking in.

Very nice place. Clean hotel room. Staff is very humble, polite and ready to help. Impress by service...

The first room smelled like wet dog. We asked for another room and she upcharged us to move to a ‘better’ room. The king bed was comfy and nice but that was the only good part of it. The bathroom had paint on the counter and mounted hair dryer. The whole room felt icky. I will never stay here again.

Staff was accommodating and very friendly.

Excellent front service person

Pet friendly, a bit off the expressways - very friendly staff.

Hotel was good, just the area around the hotel was kind of "industrial"

convenient

Staying In Towanda for a family get-together/memorial service and haven't been back for 40 years. Good location and nice stay. Check out Shore Sisters Farm Market cafe for a g!reat breakfast to start your day

The place that we stayed was very comfortable. Outside, I was looking for a place to sit and enjoy the view but there was no place to sit. Also, there is no place to walk.

The hotel was convenient to Endless Mountain Outfitters for our kayak trip on the Susquehanna River.

Clean property, nice staff, great location

We arrived at the Breakfast area by 8:15. The person tending the buffet line came in the back door as we were sitting down. There were no sausages, no bacon and very few scrambled eggs. He was behind in having them available the entire time we were eating breakfast. I chose the waffle simply because there were no egg, sausage or bacon available. We were very disappointed.

Great staff at this hotel! The breakfast was above average and the room was quiet and comfortable.

The hotel was clean and comfy but the room we had had a slight musty smell. The complimentary breakfast left a lot to be desired, it could have been better prepared for us early risers.

Breakfast was cold & unappetizing. No one cleaned room after 1st night. I had even asked about towels getting picked up. The entire place needs upgrading. We have come there since first opening day over 30 years ago. Many family members have gone per our review. We will never back. We travel there 3-4 times annually.

Denise at the front desk was very friendly and helpful. We got a decent breakfast at the hotel..

Comfortable room, shower had amazing water pressure, great breakfast, and friendly staff.

Nice breakfast and clean, quiet

Had to ask for different pillows due to having clumpy pillows which messed up my family’s necks the following day. The food was al done by microwave. Sausages should not be cooked in the microwave especially when it’s turkey sausages.

Facility was well maintained and looked nice. Breakfast was excellent. What was unappealing was the pool was closed and had a sign saying "Due to COVID" dated in 2020. That is nonsense. If they don't want to maintain the pool, take it off the amenities. Beds need replaced. There were body sized "sinkholes" in both beds in our room. At least a 3-4 inch dip. They were not comfortable. Get the pool functioning, and replace the beds and it would be a 5 star rating.

The room was clean. Bed was comfortable. Property could use some clean up, especially outside. Saw only two staff. Breakfast eggs and meat were cold. Coffee was terrible. Will not stay there again.