Heavenly Village Condos - Grand Residence
$250
/ night
Avg. for October
Prices for Heavenly Village Condos - Grand Residence
Select dates to see prices and availability
$250
/ night
Avg. for October
Monthly average prices
Nightly prices at Heavenly Village Condos - Grand Residence average $175 in May, the cheapest month, and $455 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| March | $429 |
| April | $239 |
| May | $175 |
| June | $286 |
| July | $455 |
| August | $407 |
| September | $281 |
| October | $250 |
| November | $328 |
| December | $403 |
M
A
M
J
J
A
S
Oct · $250
O
N
D
Most expensive: July (~$455)
Cheapest: May (~$175)
About this property
Experience ski-in/ski-out access, a full-service spa, and stunning views at this family-friendly hotel in South Lake Tahoe.
Location
Located near the beach, Heavenly Village Condos - Grand Residence is in Heavenly Village neighborhood and is connected to a shopping center. Heavenly Gondola and Lakeside Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lakeside Beach. The Shops at Heavenly Village is another place to visit that comes recommended. Enjoy the area's slopes with cross-country skiing and ski runs, and don't miss out on the snowmobiling and snow tubing.
Location
1001 Heavenly Village Way, Heavenly Village, South Lake Tahoe, California, United States of America
Room options
3
Studio with Kitchenette
Room details
Sleeps 5
Air ConditioningWi-Fi (Free)Safe
Villa King Bed Two Bedrooms
Quadruple Guest Room Queen Bed
Sleeps 4
Villa Two Queen Beds One Bedroom
Double Penthouse
Sleeps 4
Villa One Bedroom with Kitchenette
Room details
Villa Three Bedrooms with Kitchenette
Room Penthouse
Double Guest Room King Bed
Sleeps 4
Studio Queen Size Bed
Sleeps 5
Villa King Bed One Bedroom
Quadruple Guest Room
Sleeps 4
Quadruple Penthouse
Sleeps 4
Villa Queen Size Bed
Villa Two Bedrooms with Kitchenette
Villa with Double Bed
Guest reviews of Heavenly Village Condos - Grand Residence
9.4
Superb
Based on 8 verified reviews
Who stays here?
Business
3%
Couple
28%
Family
59%
Group
8%
What guests think
AI-generated summary based on recent guest reviews
Heavenly Village Condos - Grand Residence draws consistent praise for its central walkable location near the gondola, condo-style units with kitchens, and family-friendly amenities including a large heated pool, hot tubs, sauna and steam rooms, plus generally friendly, helpful staff.
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What guests think
Heavenly Village Condos - Grand Residence draws consistent praise for its central walkable location near the gondola, condo-style units with kitchens, and family-friendly amenities including a large heated pool, hot tubs, sauna and steam rooms, plus generally friendly, helpful staff.
Rooms are often spacious and comfortable, though some feel dated or small, with reports of noise from streets, hallways or equipment and mixed sleep quality from soft mattresses or firm sofa/window beds. Facilities receive positive feedback for pool, gym and valet services, and some on-site activities, but guests note occasional closures, temperature or jet issues, sparse ice machines, and intermittent maintenance or construction impacts. Service is widely described as friendly and responsive, though several reviews cite third-party booking or check-in delays, strict 10 am checkout with limited late checkout, and surprise or unclear fees. Expect an amenity-rich condo base that suits travelers prioritizing space and convenience over absolute quiet or brand-new finishes.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the heated pool, hot tubs, sauna/steam, gym, ski valet, complimentary valet, and occasional on-site activities; free laundry is appreciated. Some report pool or hot‑tub closures, inconsistent temperatures/jets, limited ice machines, and occasional maintenance or construction impacts.
Related guest reviews
10
SiuKi
Nov 23, 2023
·
Stayed 4 nights
Very pleasant stay during Thanksgiving week. The single bedroom condo (upto 3 beds) is large enough for my entire family. We like all the amenities including daily yoga sessions, smoothies, laundry, complimentary valet and many others. The condo village is located in the heart of South Lake Tahoe. Extremely convenient and safe. The Gondola right by the village took us to the mountain top, where we had a wonderful time playing with snow; just that the Gondola tickets unlike the condo stay’s cost is very pricy. Btw, the valet team is primpt on every retrieval request.
Very pleasant stay during Thanksgiving week. The single bedroom condo (upto 3 beds) is large enough for my entire family. We like all the amenities including daily yoga sessions, smoothies, laundry, complimentary valet and many others. The condo village is located in the heart of South Lake Tahoe. Extremely convenient and safe. The Gondola right by the village took us to the mountain top, where we had a wonderful time playing with snow; just that the Gondola tickets unlike the condo stay’s cost is very pricy. Btw, the valet team is primpt on every retrieval request.
10
Aileen
Sep 17, 2025
·
Stayed 2 nights
Love staying here! Perfect location in South Lake. Close to everything. Great gym, great staff nice pool.
Love staying here! Perfect location in South Lake. Close to everything. Great gym, great staff nice pool.
10
Richard
Sep 14, 2024
·
Stayed 4 nights
The Grand Residence is South Lake Tahoe was originally- a residence, where one could purchase 12 weeks or more at a time. Now it's a Marriott time share, and it's a block away from their other timeshare, Timber Lodge. The Grand Residence has a pool, hot tube, and a surprisingly good work out room, but it's not a resort with a bar, restaurant, or daily activities. It's quiet. no music at the pool. The rooms are large, and the full kitchen has modern appliances and is well appointed. One can walk a block to multiple restaurants, to the Heavenly Gondola, and it's perhaps 3-4 blocks to the casinos.
The Grand Residence is South Lake Tahoe was originally- a residence, where one could purchase 12 weeks or more at a time. Now it's a Marriott time share, and it's a block away from their other timeshare, Timber Lodge. The Grand Residence has a pool, hot tube, and a surprisingly good work out room, but it's not a resort with a bar, restaurant, or daily activities. It's quiet. no music at the pool. The rooms are large, and the full kitchen has modern appliances and is well appointed. One can walk a block to multiple restaurants, to the Heavenly Gondola, and it's perhaps 3-4 blocks to the casinos.
10
Yanxiang
Feb 23, 2025
·
Stayed 2 nights
The resort is super accessible. The ski valet is great! Remember to drop your gears off at the valet and pick up at Heavenly Sports near Gondola. It's super convenient.
The resort is super accessible. The ski valet is great! Remember to drop your gears off at the valet and pick up at Heavenly Sports near Gondola. It's super convenient.
10
CYNTHIA
Mar 2, 2025
·
Stayed 3 nights
Excellent location! Super quick valet! Nice front desk staff! Hot tub disappointing. One too cold. One just warm but jets did not work
Excellent location! Super quick valet! Nice front desk staff! Hot tub disappointing. One too cold. One just warm but jets did not work
10
Robert
Dec 9, 2023
·
Stayed 2 nights
Perfect location in south lake tahoe, we where literally next door to all the places we love in tahoe. The sauna gym and steam room where great. The outdoor heated pool and Jacuzzis are well kept and very clean. Also the employees where very nice.
Perfect location in south lake tahoe, we where literally next door to all the places we love in tahoe. The sauna gym and steam room where great. The outdoor heated pool and Jacuzzis are well kept and very clean. Also the employees where very nice.
10
Lynn
Jul 21, 2025
·
Stayed 3 nights
Beautiful resort, valet parking at no extra charge, nice pool and plenty of pool lounges, bars, restaurants, a d shopping within walking distance as well as an easy walk to the concert venue at Caesars. Serenity Spa was top notch for a massage!
Beautiful resort, valet parking at no extra charge, nice pool and plenty of pool lounges, bars, restaurants, a d shopping within walking distance as well as an easy walk to the concert venue at Caesars. Serenity Spa was top notch for a massage!
10
tatiana
Jan 6, 2025
·
Stayed 3 nights
Excellent location: walkable distance to the skating rink, gondola, cinema, shops. Great jacuzzi and pool for the kids, with sauna and steam room for the parents after the day of skiing. With the full kitchen, it felt like home away from home.
Excellent location: walkable distance to the skating rink, gondola, cinema, shops. Great jacuzzi and pool for the kids, with sauna and steam room for the parents after the day of skiing. With the full kitchen, it felt like home away from home.
10
Dina
Sep 8, 2025
·
Stayed 2 nights
It would have been ideal if we would have been informed the pool and the hot tub were closed for repairs and renovation. Otherwise a great stay!
It would have been ideal if we would have been informed the pool and the hot tub were closed for repairs and renovation. Otherwise a great stay!
6
Danitra
Mar 16, 2025
·
Stayed 2 nights
The property is due a facelift but the rooms are still nice. I had a studio this time, it was meh, a bit too noisy due to pool. I think prop needs more hot tubs. One night someone broke glass so that shut down pool. Love steam and sauna. Proximity to Heavenly is perfect. Staff are friendly and helpful if you ask. I can’t believe they shortened the checkout time. It is now 10 AM and then they act like they’re giving you a prize to let you check out at 11. It’s preposterous for the price they’re charging per night.
The property is due a facelift but the rooms are still nice. I had a studio this time, it was meh, a bit too noisy due to pool. I think prop needs more hot tubs. One night someone broke glass so that shut down pool. Love steam and sauna. Proximity to Heavenly is perfect. Staff are friendly and helpful if you ask. I can’t believe they shortened the checkout time. It is now 10 AM and then they act like they’re giving you a prize to let you check out at 11. It’s preposterous for the price they’re charging per night.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews describe the property as clean and well kept. Others report inconsistent housekeeping and wear, including dirty or worn furnishings, odors, and broken or slow‑draining fixtures.
Related guest reviews
6
Stephanie
Sep 2, 2024
·
Stayed 3 nights
Room didn’t seem fully clean. Dusty nightstands and the bath drain was not draining very well. One of the towels had yellow stains. Centralized, but it is noisy. Convenient location though
Room didn’t seem fully clean. Dusty nightstands and the bath drain was not draining very well. One of the towels had yellow stains. Centralized, but it is noisy. Convenient location though
10
Jorge
Jul 13, 2024
·
Stayed 2 nights
Nice and clean
Nice and clean
10
Stefani
Jul 19, 2024
·
Stayed 4 nights
Hotel was clean, family friendly, plenty of options for dinning and shopping. We will be returning in the future.
Hotel was clean, family friendly, plenty of options for dinning and shopping. We will be returning in the future.
8
Igor
Aug 14, 2025
·
Stayed 3 nights
Villa is clean. We just needed coffee maker to be replaced as it was not working. Close and walkable to many restaurants, casinos
Villa is clean. We just needed coffee maker to be replaced as it was not working. Close and walkable to many restaurants, casinos
2
Mike
Sep 27, 2024
·
Stayed 2 nights
The Property was not maintained we spent two full days working with staff to make unit habitable. Tim @ Heavenly Village Condos said he was going to work with Marriott to help with compensation nothing transpired. We had to leave the property and eat at Fire and Ice all in the party had food poisoning. I paid full price for accommodations. I should have charged for my time facilitating maintenance and cleanup. Carson Unit manager was hard to reach and did not reconcile our bill accordingly. I will say unit 4103 is now in tip top shape due to my wife and I and Guy the maintenance supervisor. Heavenly Village Condos and Marriott should provide a full refund.
The Property was not maintained we spent two full days working with staff to make unit habitable. Tim @ Heavenly Village Condos said he was going to work with Marriott to help with compensation nothing transpired. We had to leave the property and eat at Fire and Ice all in the party had food poisoning. I paid full price for accommodations. I should have charged for my time facilitating maintenance and cleanup. Carson Unit manager was hard to reach and did not reconcile our bill accordingly. I will say unit 4103 is now in tip top shape due to my wife and I and Guy the maintenance supervisor. Heavenly Village Condos and Marriott should provide a full refund.
4
Natalie Joy
Aug 1, 2023
·
Stayed 2 nights
The property is nice but we had issues from the moment we tried to check in. Room was not ready at 4pm. I had to inquire multiple times until the front desk was able to find us a room (at first she indicated it may be another 30 min!). The first room was great until we noticed water flooding the front entry. It appeared that the fridge was leaking. They offered to send maintenance but we opted for another room. Second room was fine until we noticed a very distinct curry smell. Turning the air on helped a little bit it was clear it was gear to stay. No other room was available and they offered to have housekeeping check. It was so late I told them to come back in the morning. The next day they tried air fresheners and an ionic neutralizer and it barely masked the stench. Someone from housekeeping even verified “this is horrendous”. We were only there two nights and while we made the best of our time there (we still had fun!) - the room situation was awful to say the least. There were a few folks who were nice who tried to assist but little could be done to remedy the situation.
The property is nice but we had issues from the moment we tried to check in. Room was not ready at 4pm. I had to inquire multiple times until the front desk was able to find us a room (at first she indicated it may be another 30 min!). The first room was great until we noticed water flooding the front entry. It appeared that the fridge was leaking. They offered to send maintenance but we opted for another room. Second room was fine until we noticed a very distinct curry smell. Turning the air on helped a little bit it was clear it was gear to stay. No other room was available and they offered to have housekeeping check. It was so late I told them to come back in the morning. The next day they tried air fresheners and an ionic neutralizer and it barely masked the stench. Someone from housekeeping even verified “this is horrendous”. We were only there two nights and while we made the best of our time there (we still had fun!) - the room situation was awful to say the least. There were a few folks who were nice who tried to assist but little could be done to remedy the situation.
10
Gabriel R.
May 8, 2022
·
Stayed 4 nights
Great location near gondola and in nice area to walk to shops, restaurants, etc. Very clean inside and out. Classy place. Staff was attentive. Everything about our stay was well done. They even found and sent us a toiletry bag that we left behind.
Great location near gondola and in nice area to walk to shops, restaurants, etc. Very clean inside and out. Classy place. Staff was attentive. Everything about our stay was well done. They even found and sent us a toiletry bag that we left behind.
8
Thomas
Jun 16, 2025
·
Stayed 2 nights
This is a vacation club/time share property and we rented from an owner. But the process and overall experience was like it was a typical hotel. Property was very nice. Excellent location. Room was nice overall; very clean. Beds were too soft. No vent fan in the bathroom, so humid after a shower with a lot of condensation on the mirror. No refrigerator in the room.
This is a vacation club/time share property and we rented from an owner. But the process and overall experience was like it was a typical hotel. Property was very nice. Excellent location. Room was nice overall; very clean. Beds were too soft. No vent fan in the bathroom, so humid after a shower with a lot of condensation on the mirror. No refrigerator in the room.
2
Patti
Jul 11, 2025
·
Stayed 1 night
Room was dirty, a lot of wear on walls, window sills, kitchen cabinets, refrigerator was dirty. Sheets had an area of dried vomit , had to remove the sheet because it was too late at night to call the front desk. The bed was the worst! Big dent in the center, way too lumpy, did not sleep well at all. This used to be a nice hotel. Definitely needs a total remodel. Not Marriott quality.
Room was dirty, a lot of wear on walls, window sills, kitchen cabinets, refrigerator was dirty. Sheets had an area of dried vomit , had to remove the sheet because it was too late at night to call the front desk. The bed was the worst! Big dent in the center, way too lumpy, did not sleep well at all. This used to be a nice hotel. Definitely needs a total remodel. Not Marriott quality.
4
Elysia
Sep 2, 2023
·
Stayed 1 night
Return stay after many years and surprisingly disappointed. This property is pretty warn out. Our balciny door was broken, street noise was very loud, toipet seat was completely broken off and hanging,. Everything is dates, worn and in need of a facelift. Employees were very friendly.
Return stay after many years and surprisingly disappointed. This property is pretty warn out. Our balciny door was broken, street noise was very loud, toipet seat was completely broken off and hanging,. Everything is dates, worn and in need of a facelift. Employees were very friendly.
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AI-generated summary based on recent guest reviews
Rooms
Units are generally spacious and comfortable with full kitchens, and some include large balconies or jetted tubs. Downsides include dated décor in places, street or hallway noise, and mixed bed/sofa comfort.
Related guest reviews
8
Kristel
Jun 20, 2024
·
Stayed 3 nights
The whole property was great! Our room was beautiful & had comfortable beds. The pool was nicely heated & there were 2 jacuzzis that everybody was able to use. Great location in the middle of the village & everything was easily accessible! The only bad thing I had to say was the housekeeping fee - almost just as much as one night stay & also the mattress on the pull out couch was very very uncomfortable & my kid was unable to sleep very well.
The whole property was great! Our room was beautiful & had comfortable beds. The pool was nicely heated & there were 2 jacuzzis that everybody was able to use. Great location in the middle of the village & everything was easily accessible! The only bad thing I had to say was the housekeeping fee - almost just as much as one night stay & also the mattress on the pull out couch was very very uncomfortable & my kid was unable to sleep very well.
10
Jennifer
Dec 19, 2022
·
Stayed 19,342 nights
The heated pool and the view from our room was amazing! Walking distance to everything was really nice.
The heated pool and the view from our room was amazing! Walking distance to everything was really nice.
6
Kate
Sep 18, 2023
·
Stayed 2 nights
Room was located under large HVAC unit. Room was very noisy and hard to sleep in. Unhappy with the room provided Based on noise.
Room was located under large HVAC unit. Room was very noisy and hard to sleep in. Unhappy with the room provided Based on noise.
10
Albert
Jun 18, 2024
·
Stayed 2 nights
Although room had a kitchenette which I like room still seemed a little small. I thought I booked the big room with 600 ft.² small queen size bed other than that it was fine.
Although room had a kitchenette which I like room still seemed a little small. I thought I booked the big room with 600 ft.² small queen size bed other than that it was fine.
8
Loree
Jan 21, 2023
·
Stayed 2 nights
Beautiful hotel, clean one bedroom with kitchen and jetted bathtub. Water was hot but pressure not very good. One of two sofas comfortable. Most important to us is a comfortable bed. Disappointingly, our bed was very uncomfortable and neither my husband, nor I were able to get a good night’s sleep. We both tossed and turned trying to get comfortable. Bed sank in the middle, mattress was way too soft. Felt like a bad mattress topper on a bad mattress. Surprisingly upsetting since everything else was really nice.
Beautiful hotel, clean one bedroom with kitchen and jetted bathtub. Water was hot but pressure not very good. One of two sofas comfortable. Most important to us is a comfortable bed. Disappointingly, our bed was very uncomfortable and neither my husband, nor I were able to get a good night’s sleep. We both tossed and turned trying to get comfortable. Bed sank in the middle, mattress was way too soft. Felt like a bad mattress topper on a bad mattress. Surprisingly upsetting since everything else was really nice.
10
Roy
Jan 18, 2025
·
Stayed 3 nights
great room; large & comfy. big bathroom; great shower/jacuzzi bath; big kitchen supplied very well. great coffee with all the amenities. two comfort zones operated by thermostat. quiet space. loved the "security" of access to rooms. easy access to gondola. love the free "ski closet" provided by the facility. I really appreciate all the love and respect that everyone and every business granted to Retired Veterans! very kind!
great room; large & comfy. big bathroom; great shower/jacuzzi bath; big kitchen supplied very well. great coffee with all the amenities. two comfort zones operated by thermostat. quiet space. loved the "security" of access to rooms. easy access to gondola. love the free "ski closet" provided by the facility. I really appreciate all the love and respect that everyone and every business granted to Retired Veterans! very kind!
8
Thomas
Jun 16, 2025
·
Stayed 2 nights
This is a vacation club/time share property and we rented from an owner. But the process and overall experience was like it was a typical hotel. Property was very nice. Excellent location. Room was nice overall; very clean. Beds were too soft. No vent fan in the bathroom, so humid after a shower with a lot of condensation on the mirror. No refrigerator in the room.
This is a vacation club/time share property and we rented from an owner. But the process and overall experience was like it was a typical hotel. Property was very nice. Excellent location. Room was nice overall; very clean. Beds were too soft. No vent fan in the bathroom, so humid after a shower with a lot of condensation on the mirror. No refrigerator in the room.
10
Harminder
Aug 9, 2024
·
Stayed 1 night
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
6
Richard
Dec 2, 2024
·
Stayed 2 nights
The property is close to the gondola and the village so concrete. Rooms are a bit outdated and the hallway noise could be heard through the door - think doors and walls
The property is close to the gondola and the village so concrete. Rooms are a bit outdated and the hallway noise could be heard through the door - think doors and walls
10
LISA
Aug 10, 2025
·
Stayed 3 nights
We like the location, kitchenettes and pool/fitness. Our room faced a busy street and was very noisy at night. We have stayed at this property many times, but this experience was a little disappointing. The room was very small, tired looking, the pillows are very uncomfortable and the coffee maker was difficult to work and my coffee was like warm. Also, we learned that the Grand Residences voted to not offer daily activities except a few fitness related items and they do offer them at Timber Lodge but aren’t shared between both.
We like the location, kitchenettes and pool/fitness. Our room faced a busy street and was very noisy at night. We have stayed at this property many times, but this experience was a little disappointing. The room was very small, tired looking, the pillows are very uncomfortable and the coffee maker was difficult to work and my coffee was like warm. Also, we learned that the Grand Residences voted to not offer daily activities except a few fitness related items and they do offer them at Timber Lodge but aren’t shared between both.
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AI-generated summary based on recent guest reviews
Service
Staff is widely described as friendly and helpful, with efficient valet and clear text communication. Reported issues include check‑in delays tied to third‑party bookings, strict 10 am checkout with limited late checkout, occasional rudeness, and billing or unexpected fee concerns.
Related guest reviews
10
Nicholas
Jul 14, 2025
·
Stayed 2 nights
Great location, super friendly staff, great pool, comfortable, even if slightly dated rooms. Front desk team stands out at this property. Dakota in particular. Valet service is really good and their system works well. Great job.
Great location, super friendly staff, great pool, comfortable, even if slightly dated rooms. Front desk team stands out at this property. Dakota in particular. Valet service is really good and their system works well. Great job.
6
Kristin
Jul 24, 2023
·
Stayed 2 nights
The condo itself was great and well suited our family! The cons were the location because of noise and inconvenience of getting to it was a bit tricky. Not having any maid service was a bummer. The front desk staff was great, very friendly and helpful. The valet staff was a whole different story, they were very rude and were openly offensive if you didn’t go through the proper process for asking for your car which was very confusing and I witnessed them doing it to other guests as well.
The condo itself was great and well suited our family! The cons were the location because of noise and inconvenience of getting to it was a bit tricky. Not having any maid service was a bummer. The front desk staff was great, very friendly and helpful. The valet staff was a whole different story, they were very rude and were openly offensive if you didn’t go through the proper process for asking for your car which was very confusing and I witnessed them doing it to other guests as well.
10
Debbie
Sep 1, 2023
·
Stayed 2 nights
Fabulous place to stay in South Lake Tahoe with nice amenities such as valet parking, fitness, spa, huge pool area with games. Also, extremely convenient and easy walks to all of the surrounding restaurants, shops, gondola rides, casinos, etc. The staff are so friendly and helpful at the front desk and communication is fabulous via text. Everything we needed was in our condo. Would stay here again.
Fabulous place to stay in South Lake Tahoe with nice amenities such as valet parking, fitness, spa, huge pool area with games. Also, extremely convenient and easy walks to all of the surrounding restaurants, shops, gondola rides, casinos, etc. The staff are so friendly and helpful at the front desk and communication is fabulous via text. Everything we needed was in our condo. Would stay here again.
10
Mayra
Sep 24, 2023
·
Hands down one of the best if not the best hotel we’ve stayed at. The property was clean and the staff was amazing! I could not say enough nice things about how nice and helpful the staff was. If I could give this property more than 5 stars I would. It’s walkable distance to a beautiful hike as well as all the shops and dining. Will definitely be a go to when visiting Lake Tahoe.
Hands down one of the best if not the best hotel we’ve stayed at. The property was clean and the staff was amazing! I could not say enough nice things about how nice and helpful the staff was. If I could give this property more than 5 stars I would. It’s walkable distance to a beautiful hike as well as all the shops and dining. Will definitely be a go to when visiting Lake Tahoe.
2
Erika
Mar 5, 2025
·
Stayed 2 nights
I didn’t like the attention, I did not get a receipt, cloud not check out in the room, and they charging me extra fees
I didn’t like the attention, I did not get a receipt, cloud not check out in the room, and they charging me extra fees
4
Jen
Jan 6, 2025
·
Stayed 2 nights
Toilet seat was broken and was annoying to deal with. Front desk issued keys that didn’t work three different times. The topper was being denied late checkout of an hr due to too many people asking. Worst part was this location was chosen for how close it was to my work. No love for locals apparently. Only given excuses on how occupancy was high. Which is not my problem and never should be.
Toilet seat was broken and was annoying to deal with. Front desk issued keys that didn’t work three different times. The topper was being denied late checkout of an hr due to too many people asking. Worst part was this location was chosen for how close it was to my work. No love for locals apparently. Only given excuses on how occupancy was high. Which is not my problem and never should be.
10
Diana
Aug 12, 2025
·
Stayed 2 nights
Great communication and service
Great communication and service
10
John
Jul 30, 2025
·
Stayed 3 nights
We enjoyed the stay at the Marriot facilities. My son had fun in the pool. The staff was very kind and accommodating. From the initial interaction with Valet to the front desk and cleaning staff, everyone made you feel welcomed with friendly greetings and a desire to make sure you were enjoying your stay.
We enjoyed the stay at the Marriot facilities. My son had fun in the pool. The staff was very kind and accommodating. From the initial interaction with Valet to the front desk and cleaning staff, everyone made you feel welcomed with friendly greetings and a desire to make sure you were enjoying your stay.
6
Danitra
Mar 16, 2025
·
Stayed 2 nights
The property is due a facelift but the rooms are still nice. I had a studio this time, it was meh, a bit too noisy due to pool. I think prop needs more hot tubs. One night someone broke glass so that shut down pool. Love steam and sauna. Proximity to Heavenly is perfect. Staff are friendly and helpful if you ask. I can’t believe they shortened the checkout time. It is now 10 AM and then they act like they’re giving you a prize to let you check out at 11. It’s preposterous for the price they’re charging per night.
The property is due a facelift but the rooms are still nice. I had a studio this time, it was meh, a bit too noisy due to pool. I think prop needs more hot tubs. One night someone broke glass so that shut down pool. Love steam and sauna. Proximity to Heavenly is perfect. Staff are friendly and helpful if you ask. I can’t believe they shortened the checkout time. It is now 10 AM and then they act like they’re giving you a prize to let you check out at 11. It’s preposterous for the price they’re charging per night.
6
Stacy
Jul 19, 2023
·
Stayed 2 nights
The property was very nice and the included valet parking was an extra bonus. The only problem was that the Expedia confirmation email indicated that the check in time was 3pm while Grand Residence insisted that their check in time was 4pm. The room was not ready until 5pm so we waited for 2 hours while many others received their room. It seemed like those that book with a 3rd party receive the last rooms.
The property was very nice and the included valet parking was an extra bonus. The only problem was that the Expedia confirmation email indicated that the check in time was 3pm while Grand Residence insisted that their check in time was 4pm. The room was not ready until 5pm so we waited for 2 hours while many others received their room. It seemed like those that book with a 3rd party receive the last rooms.
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AI-generated summary based on recent guest reviews
Location
Consistently praised for being central and walkable to the gondola, shops, restaurants, casinos and the lake, often eliminating the need for a car. Several reviews caution about noise from streets, village activity or early‑morning operations.
Related guest reviews
4
Jason
Aug 6, 2024
·
Stayed 2 nights
Location is best ! Very loud .Right by Kalanis restaurant is a putting game .Music came on in middle of the night over the top loud another night staff cleaned the pool at 5am . Back to back nights getting woke by loud noise.smh
Location is best ! Very loud .Right by Kalanis restaurant is a putting game .Music came on in middle of the night over the top loud another night staff cleaned the pool at 5am . Back to back nights getting woke by loud noise.smh
10
Theresa
Jan 16, 2024
·
Stayed 3 nights
This property was in an excellent location. Everything was extremely convenient. Hop on the Gondola out the front door and go. Many restaurants and activities in the area.
This property was in an excellent location. Everything was extremely convenient. Hop on the Gondola out the front door and go. Many restaurants and activities in the area.
10
Aileen
Sep 17, 2025
·
Stayed 2 nights
Love staying here! Perfect location in South Lake. Close to everything. Great gym, great staff nice pool.
Love staying here! Perfect location in South Lake. Close to everything. Great gym, great staff nice pool.
10
KIM
Jul 17, 2025
·
Stayed 2 nights
Only complaint was construction vehicles traveling in front of condo, waking me up in the early morning hours.
Only complaint was construction vehicles traveling in front of condo, waking me up in the early morning hours.
8
Jorge
Jan 21, 2024
·
Stayed 3 nights
Spacious units. Nice, clean and good service as you would expect from a Marriott property. Central location is convenient, but you might hear the occasional noise at night.
Spacious units. Nice, clean and good service as you would expect from a Marriott property. Central location is convenient, but you might hear the occasional noise at night.
10
JILL
Dec 21, 2024
·
Stayed 2 nights
shopping and activities near by and bars and restaurants
shopping and activities near by and bars and restaurants
10
Alejandro
Jul 6, 2025
·
Stayed 4 nights
Great experience and central to everything
Great experience and central to everything
10
Steve
Aug 8, 2025
·
Stayed 2 nights
The room had everything we needed and was right in the middle of heavenly village. Aswell as the casinos.
The room had everything we needed and was right in the middle of heavenly village. Aswell as the casinos.
10
Harminder
Aug 9, 2024
·
Stayed 1 night
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
10
rolf
Mar 30, 2024
·
Stayed 2 nights
Very convenient to get to the gondola, restaurants and shops. I did not need my car the entire weekend. The complex and pool area were very nice. Room were comfortable
Very convenient to get to the gondola, restaurants and shops. I did not need my car the entire weekend. The complex and pool area were very nice. Room were comfortable
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AI-generated summary based on recent guest reviews
Dining
Reviews highlight abundant restaurants and bars within easy walking distance. On‑site dining is not emphasized, and one review notes there is no restaurant or bar at the property.
Related guest reviews
10
Jenniffer
Jul 26, 2024
·
Stayed 4 nights
We loved that it was right in the middle of everything! Great restaurants, pool and walking distance to the lake!
We loved that it was right in the middle of everything! Great restaurants, pool and walking distance to the lake!
10
Collin
Oct 9, 2025
·
Stayed 4 nights
The resort is lovely and the staff was friendly and helpful. Lots of shops and restaurants around the resort. The room was very comfortable. One note is that Hotels.com calls it "Heavenly Village Condos" but the building is branded as Marriott (and there is one on either side of gondolas) so it was hard to find the right place.
The resort is lovely and the staff was friendly and helpful. Lots of shops and restaurants around the resort. The room was very comfortable. One note is that Hotels.com calls it "Heavenly Village Condos" but the building is branded as Marriott (and there is one on either side of gondolas) so it was hard to find the right place.
10
Theresa
Jan 16, 2024
·
Stayed 3 nights
This property was in an excellent location. Everything was extremely convenient. Hop on the Gondola out the front door and go. Many restaurants and activities in the area.
This property was in an excellent location. Everything was extremely convenient. Hop on the Gondola out the front door and go. Many restaurants and activities in the area.
8
Paras
Jul 9, 2024
·
Stayed 3 nights
Center in South Lake Tahoe with many good restaurants in walkable distance.
Center in South Lake Tahoe with many good restaurants in walkable distance.
10
JILL
Dec 21, 2024
·
Stayed 2 nights
shopping and activities near by and bars and restaurants
shopping and activities near by and bars and restaurants
10
Richard
Sep 14, 2024
·
Stayed 4 nights
The Grand Residence is South Lake Tahoe was originally- a residence, where one could purchase 12 weeks or more at a time. Now it's a Marriott time share, and it's a block away from their other timeshare, Timber Lodge. The Grand Residence has a pool, hot tube, and a surprisingly good work out room, but it's not a resort with a bar, restaurant, or daily activities. It's quiet. no music at the pool. The rooms are large, and the full kitchen has modern appliances and is well appointed. One can walk a block to multiple restaurants, to the Heavenly Gondola, and it's perhaps 3-4 blocks to the casinos.
The Grand Residence is South Lake Tahoe was originally- a residence, where one could purchase 12 weeks or more at a time. Now it's a Marriott time share, and it's a block away from their other timeshare, Timber Lodge. The Grand Residence has a pool, hot tube, and a surprisingly good work out room, but it's not a resort with a bar, restaurant, or daily activities. It's quiet. no music at the pool. The rooms are large, and the full kitchen has modern appliances and is well appointed. One can walk a block to multiple restaurants, to the Heavenly Gondola, and it's perhaps 3-4 blocks to the casinos.
8
Elaine
Oct 16, 2023
·
Stayed 3 nights
It is very convenient to walk to restaurants. I wish the gondolas was running the time we went. I wish the parking lot wasnt under construction too.
It is very convenient to walk to restaurants. I wish the gondolas was running the time we went. I wish the parking lot wasnt under construction too.
10
Lynn
Jul 21, 2025
·
Stayed 3 nights
Beautiful resort, valet parking at no extra charge, nice pool and plenty of pool lounges, bars, restaurants, a d shopping within walking distance as well as an easy walk to the concert venue at Caesars. Serenity Spa was top notch for a massage!
Beautiful resort, valet parking at no extra charge, nice pool and plenty of pool lounges, bars, restaurants, a d shopping within walking distance as well as an easy walk to the concert venue at Caesars. Serenity Spa was top notch for a massage!
10
Harminder
Aug 9, 2024
·
Stayed 1 night
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
The suite and pool were excellent: the room had so much sleeping and sitting space and the largest balcony I’ve ever encountered. The pool is the beautiful and huge, along with two hot tubs. So many restaurants and cafes are just doors away from the hotel and best of all, there’s a nice hike up the mountain just outside the hotel.
10
Michael
Sep 6, 2024
·
Stayed 3 nights
Good place to stay everything is right there. Friendly staff. Dinning and shopping right outside your door. They make sure by 9 pm that the outdoor music stops and things quiet down outside. So, if you have an early morning the next day you can turn in without noise to keep you up. Would stay again if we are that way.
Good place to stay everything is right there. Friendly staff. Dinning and shopping right outside your door. They make sure by 9 pm that the outdoor music stops and things quiet down outside. So, if you have an early morning the next day you can turn in without noise to keep you up. Would stay again if we are that way.
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AI-generated summary based on recent guest reviews
6
Brian
Aug 29, 2026
·
Stayed 3 nights
Stayed at this property several times in the past the price of the room's and $45 a night in parking the fact that they don't barbecue on the weekends for the kids they used to offer hamburgers and hot dogs free cookies and ice cream was disappointed you basically pay a lot more to stay here for a lot less services won't be staying here anymore
Stayed at this property several times in the past the price of the room's and $45 a night in parking the fact that they don't barbecue on the weekends for the kids they used to offer hamburgers and hot dogs free cookies and ice cream was disappointed you basically pay a lot more to stay here for a lot less services won't be staying here anymore
2
Jie
Jul 24, 2026
·
Stayed 2 nights
Our room was extremely loud. It faced a busy road, sat next to the laundry room, and shared an adjoining door with neighbors. The staff refused to change the room because it is privately owned, even though it is a Marriott property.
Our room was extremely loud. It faced a busy road, sat next to the laundry room, and shared an adjoining door with neighbors. The staff refused to change the room because it is privately owned, even though it is a Marriott property.
6
Judy
Jul 23, 2026
·
Stayed 2 nights
The unit was a bit in need of some maintenance..lack of electrical receptacles, furniture showing obvious signs of wear, faucet handle in Bathroom sink actually fell off when turning on the water, microwave had crumbs inside…in need of cleaning..lots of wear and tear on the unit in general..no housekeeping offered for our stay.
The unit was a bit in need of some maintenance..lack of electrical receptacles, furniture showing obvious signs of wear, faucet handle in Bathroom sink actually fell off when turning on the water, microwave had crumbs inside…in need of cleaning..lots of wear and tear on the unit in general..no housekeeping offered for our stay.
10
nancy
Jul 20, 2026
·
Stayed 4 nights
The location was great. Close to shops and restaurants and casinos. Pool was nice and also heated. The rooms we stayed in were really nice with nice views of the pool and courtyard. We would definitely stay here again if we visit the area at another time.
The location was great. Close to shops and restaurants and casinos. Pool was nice and also heated. The rooms we stayed in were really nice with nice views of the pool and courtyard. We would definitely stay here again if we visit the area at another time.
8
Mark
Jul 17, 2026
·
Stayed 3 nights
The room, pool and common areas were excellent. Only minor issue with the room was that none of the outlets in on the nightstands worked. Point to note, there is no food, vending, bar, restaurant on premises but you are completely surrounded by a variety of options just steps away. The pool is always at 85 and the hot tubs are always 104, perfection. Overall I would absolutely stay here again!!!
The room, pool and common areas were excellent. Only minor issue with the room was that none of the outlets in on the nightstands worked. Point to note, there is no food, vending, bar, restaurant on premises but you are completely surrounded by a variety of options just steps away. The pool is always at 85 and the hot tubs are always 104, perfection. Overall I would absolutely stay here again!!!
Property Policies
Check-in
Check-out
From 16:00 to 00:00
Before 10:00
FAQs about Heavenly Village Condos - Grand Residence
Is parking available at the property?
Yes, parking is available at the property. Valet parking is offered at a fee of USD 35 per night with in/out privileges. There are also secured covered parking options.
What are the standard check-in and check-out times?
Check-in is from 16:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The property offers several accessibility features, including elevators, wheelchair-accessible public areas, registration desk, and bathrooms. There is also a wheelchair-accessible pool and spa.
Where is the hotel located in relation to key landmarks?
The hotel is located in South Lake Tahoe's Heavenly Village, just a 5-minute walk from The Shops at Heavenly Village and Heavenly Gondola. It is also 0.5 miles from Lakeside Marina and Lakeside Beach.
Does the hotel have a swimming pool?
Yes, the hotel features a swimming pool. Details about the pool's type and operational hours are not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-11: 323.24104317837526USD
- 2026-10-12: 230.395204744751USD
- 2026-10-13: 227.7843067912903USD
- 2026-10-14: 226.7098510684662USD
- 2026-10-15: 226.7098510684662USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 291.17707526391604USD
- 2026-10-19: 228.85874548925784USD
- 2026-10-20: 229.93320121208194USD
- 2026-10-21: 228.85874548925784USD
- 2026-10-22: 228.2033395859833USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 292.2515480115967USD
- 2026-10-26: 229.93320121208194USD
- 2026-10-27: 227.92396168971254USD
- 2026-10-28: 232.44743202995303USD
- 2026-10-29: 232.44743202995303USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 296.5386111935425USD
- 2026-11-02: 228.85874548925784USD
- 2026-11-03: 232.44743202995303USD
- 2026-11-04: 229.93320121208194USD
- 2026-11-05: 229.93320121208194USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 292.2515480115967USD
- 2026-11-09: 232.08211265773014USD
- 2026-11-10: 232.08211265773014USD
- 2026-11-11: 232.08211265773014USD
- 2026-11-12: 227.7843067912903USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 294.2177827462769USD
- 2026-11-16: 229.28852096844486USD
- 2026-11-17: 233.86568770629884USD
- 2026-11-18: 230.81425456430057USD
- 2026-11-19: 227.7843067912903USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 494.05554913421634USD
- 2026-11-30: 349.197616196991USD
- 2026-12-01: 349.197616196991USD
- 2026-12-02: 362.5423457190552USD
- 2026-12-03: 308.02014041287237USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 295.50714323355106USD
- 2026-12-07: 231.3514739132843USD
- 2026-12-08: 226.95264254797365USD
- 2026-12-09: 231.3514739132843USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
Popular amenities
Sauna
Elevator / Lift
Dry Cleaning
Housekeeping
Meeting Rooms
Hair Dryer
General
Sauna
Hair Dryer
TV
DVD Player
Massage
Body Treatments
Towels
Barbecue Grill (s)
Braille or Raised Signage
Children's Club (surcharge)
Coffee Shop/Café
Smoke-Free Property
Stair-Free Path to Entrance
Supervised Childcare (surcharge)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Services
Elevator / Lift
Dry Cleaning
Housekeeping
Meeting Rooms
Bicycle Rental
Luggage Storage
Business Center (24-hour)
24-Hour Front Desk
Concierge Services
Laundry Facilities
Marina (on site)
Ski Storage
Ski-in/Ski-Out Access
Tours/Ticket Assistance
Well-Lit Path to Entrance
Activities
Golf Course (nearby)
Beach (Direct Access)
Boating
Jet-Ski
Mountain Biking
Scuba Diving
Windsurfing
Mountain Climbing
Fishing
Golf (miniature)
Horse Riding
Canoeing
Kayaking
Ice skating
Ecotours on Site
Water-skiing
Pool Outdoor
Newspapers in Lobby (free)
Full-Service Spa
Golf Cart
Golf Lessons (with pro)
Hiking/Biking (nearby)
Library
Nature Reserve
Golf Privileges (optional)
Pool Sun Loungers
Pool Umbrellas
Fitness Center (nearby)
Parking
Scooter/Moped Rentals on site
Paid Parking
Electric Car charging station