Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately EUR 12 for adults and EUR 6 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and rooms. Elevators are available for ease of access.

Where is the property located in relation to key landmarks?

The property is located in Coquelles, within a 15-minute drive of Cap Blanc-Nez and Port of Calais. It is approximately 5.6 miles (9 km) from Calais Beach and 16 miles (25.7 km) from Cap Gris-Nez. Nearby attractions include Cité Europe, which is 1.5 km away.

What are the policies regarding children staying at the property?

Children are welcome at the property, and kids under 18 years of age can stay for free.

What are the policies for additional guests and cribs?

The property offers complimentary cribs/infant beds upon request. Availability is subject to confirmation, and there may be a maximum number allowed.

The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE

What guests think

At The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE, travellers praise the handy Le Shuttle location, clean comfortable rooms, and friendly staff, while noting warm rooms without air conditioning, occasional service delays, and tricky signposting.

Many find the restaurant and breakfast tasty and good value, though menu choice can be limited and the restaurant may be closed on Sundays. Facilities include free parking and EV charging, and the hotel is dog friendly and generally quiet. A few reviews mention weak Wi-Fi, minor maintenance or odour issues, and occasional noise. Overall, expect a simple, reliable stopover near the tunnel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking and EV charging are appreciated, and the hotel is dog friendly. There is also a bar and on-site restaurant, though a few guests wished for more secure parking.

Related guest reviews

10

Anne-Marie

May 21, 2025

·

Stayed 1 night

Greeting at reception was lovely. Super helpful and efficient. All staff said hello in passing which made us feel very welcome. A brilliant evening stop over if you arrive in France after 10pm and don’t want to drive any further. Also dog friendly. We have two cocker spaniels. Very quiet although when our dogs saw the rabbits - there are loads- they were very vocal!!

10

Paul

Aug 9, 2023

·

Stayed 1 night

Nice hotel which is located in a quite part of calais , breakfast was self serve and had usual continetal style breakfast , plenty of parking .

6

veronica

Mar 30, 2025

·

Stayed 1 night

Drive to any shops or more restaurants. Hotel has a restaurant and small bar. We were given a handicap room so shower had water over half the floor. There was a strange smell in bathroom. Staff very nice. Hotel clean. Easy drive and quick to LeShuttle.

10

corinne

Sep 20, 2023

·

Stayed 1 night

Great restaurant,dog friendly, good dog 🐶 walking.

10

Michael

Mar 11, 2024

·

Stayed 1 night

Great stopover hotel for Channel Tunnel. Good facilities and close to outlets etc. A bonus for us there is no extra charge for dogs who are made welcome. We’ve used it before and will do again.

10

Richard

Nov 8, 2025

·

Stayed 1 night

Everything good - helpful staff, clean, comfortable room, good shower, parking, EV charging... Good value

8

James

Feb 28, 2025

·

Stayed 1 night

Useful stopover very close to the tunnel. Free parking, clean and rooms at a reasonable rate. Don't expect a character property. There is a restaurant but it looked pretty charmless so we walked for 15 minutes into Cite Europe, where there's a huge choice of food and drink outlets.

10

Ann

May 30, 2025

·

Stayed 1 night

Hotel was chosen for its position next to the LeShuttle terminal, given its position I would have been happier (more relaxed) if the carpark had been secure.

10

David

Jun 30, 2024

·

Stayed 1 night

Nice hotel, great that it has Tesla Super chargers which is why we book. Dog friendly and grass to let them out. Functional clean rooms.

8

David

May 11, 2024

·

Stayed 1 night

The hotel ticks a lot of boxes for a Calais hotel, it’s convenient for Le Shuttle, has charging points and is dog friendly with lots of places to walk to dog. Service was average we arrived early at 2pm and it was a flat NO to early check in without any effort to expidite it. I ordered drinks at the bar and the waitress was polishing cutlery she saw me but made me wait 5 mins whilst she finished the whole lot of it. Rooms were clean and well maintained.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and often described as spotless. Isolated issues included a jammed basin plug, occasional bathroom or drain odours, and one report of bed bugs.

Related guest reviews

8

Joanna

Dec 1, 2025

·

Stayed 1 night

Clean and comfortable as always

8

Werner

Apr 27, 2022

·

Stayed 1 night

Wir können nicht klagen, aufgeräumtes sauberes Hotel für eine Durchreise. Gute Nähe zur Kanal - Tunnel - Bahn in Calais

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8

Richard

Aug 26, 2025

·

Stayed 1 night

Bathroom basin plug was jammed and would not allow basin to be emptied. Plug had to be prised out.

10

Edward

Nov 13, 2025

·

Stayed 1 night

Spotless room. Good staff but it was difficult to find in the dark

10

Richard

Nov 8, 2025

·

Stayed 1 night

Everything good - helpful staff, clean, comfortable room, good shower, parking, EV charging... Good value

10

Assia

Feb 16, 2026

·

Stayed 1 night

L accueil, le personel au top, souriant, aimable, tres chaleureux . La chambre propre. Au top

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8

Jeff

Aug 30, 2023

·

Stayed 1 night

Nice clean hotel

6

David

Sep 29, 2024

·

Stayed 1 night

All OK. Room was clean. Breakfast was good. Only complaint was there was a slight smell from the drains.

8

Samir

Feb 21, 2026

·

Stayed 1 night

Chambre propre, personnel agréable

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2

Hazel

Aug 14, 2025

·

Stayed 1 night

This was simply horrific. Arriving so late in the evening to shower get in bed and wake up to a bed covered in bugs was the worst experience. Wiping them off my personas then finding more left in the bed well was like being on I’m a celebrity get me out of here!! After speaking to someone who apparently was a manager with no empathy or even an apology just summed up the hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, often spacious and quiet, with good showers. Some guests found them too warm and noted a lack of adjustable air conditioning; there were occasional reports of noise, weak Wi-Fi, or missing amenities such as a kettle or bedroom mirror.

Related guest reviews

10

David

Feb 23, 2023

·

Stayed 1 night

Good modern hotel. Clean and well maintained. No mirror in the room however there is a mirror in bathroom. It's good to have bar and restaurant on site. Meals were very good.

8

Christian

Apr 13, 2024

·

Stayed 1 night

Convenient location; large but basic room

4

Paul

Jul 13, 2025

·

Stayed 1 night

No one on the desk when we arrived. We had to go out for dinner as we couldn’t dine in due to ‘68 others’ eating in. The room was nearly 30 degrees - no air conditioning or even a fan. Bed had a thick duvet on it!!! We took it out of the cover and even then it was still hot in the room despite sleeping with the window open. On the plus side, the place was clean and ideally situated for ‘Le Shuttle’.

8

Michael

Apr 21, 2025

·

Stayed 1 night

Everything is good, except that the wifi signal is so weak its unusable

6

Lieven

Aug 23, 2023

·

Stayed 2 nights

There was an annoying noise in our room. We don't know where exactly it came from: the technical room next door? The ventilation system? For the rest a good hotel: spatious, clean, friendly staff, ...

6

Alex

Aug 3, 2022

·

Stayed 1 night

la température dans ma chambre était très chaude et le thermostat était verrouillé.

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10

Veronique

Dec 21, 2023

·

Stayed 1 night

Chambre très confortable,et spacieuse. Petit bémol, dans la douche, pas de possibilité de s'asseoir, ce qui était un peu compliqué pour moi. Mais, nous reviendrons

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8

Alfred

Jul 24, 2025

·

Stayed 1 night

Nice hotel and very well situated. Room was far too hot however.

8

Mike

Jan 22, 2023

·

Stayed 1 night

A quick turn round overnight stop. Food ok, accommodation of a good standard. No tea or coffee in the room was a disappointment, after a long journey.

10

Katherine

Jul 19, 2025

·

Stayed 1 night

An absolutely fantastic stay at a hotel a short drive from the channel Tunnel terminal. It was everything we needed, quick to check in, friendly staff, a clean spacious room and a fantastic bed for the night. The room was quiet, a fan was provided and we had a much needed night’s sleep in a very comfy bed. We were a little concerned about security and parking a car, but I would not hesitate to return, or recommend this hotel to others needing an overnight stop in Calais.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, welcoming and helpful, with efficient late-night check-ins. A few guests reported slow bar or check-in service, inflexible early check-in, and one poor response to a complaint.

Related guest reviews

10

Anne-Marie

May 21, 2025

·

Stayed 1 night

Greeting at reception was lovely. Super helpful and efficient. All staff said hello in passing which made us feel very welcome. A brilliant evening stop over if you arrive in France after 10pm and don’t want to drive any further. Also dog friendly. We have two cocker spaniels. Very quiet although when our dogs saw the rabbits - there are loads- they were very vocal!!

10

Claire

Jul 26, 2024

·

Stayed 1 night

Really good. Receptionist tried very hard with her English, the maids in the morning were very smiley and friendly. We felt very safe in this hotel, would definitely go back again. Easy to find from Le Shuttle. The signage could have been slightly better when on the business complex

10

Sue

Jun 8, 2023

·

Stayed 1 night

For the price a good hotel , very helpful staff

10

Nadia

Dec 3, 2025

·

Stayed 1 night

Super accueil, personne très agréable et un super service et très très bon au restaurant, prix très très bien placé et on mange très bien

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10

DAVID

Aug 15, 2022

·

Stayed 1 night

Excellent accueil

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8

Matthew

Oct 11, 2023

·

Stayed 1 night

Checking was a bit slow, staff busy helping in the restaurant/ bar area. Room was on the ground floor, a large room with big double bed. Clean, quiet just what I needed after a long days work. I would stay here again when next in Calais.

8

Samir

Feb 21, 2026

·

Stayed 1 night

Chambre propre, personnel agréable

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10

Anne-Marie

Apr 2, 2024

·

Stayed 1 night

We arrived at 2 am after a terrible journey down from Nottingham. We were greeted by a lovely night porter who checked us in quickly. Got to our room, lovely and warm, and third bed made up. Room close to entrance for a speedy exit for the dogs in the morning. Loved it.

2

Hazel

Aug 14, 2025

·

Stayed 1 night

This was simply horrific. Arriving so late in the evening to shower get in bed and wake up to a bed covered in bugs was the worst experience. Wiping them off my personas then finding more left in the bed well was like being on I’m a celebrity get me out of here!! After speaking to someone who apparently was a manager with no empathy or even an apology just summed up the hotel.

8

David

May 11, 2024

·

Stayed 1 night

The hotel ticks a lot of boxes for a Calais hotel, it’s convenient for Le Shuttle, has charging points and is dog friendly with lots of places to walk to dog. Service was average we arrived early at 2pm and it was a flat NO to early check in without any effort to expidite it. I ordered drinks at the bar and the waitress was polishing cutlery she saw me but made me wait 5 mins whilst she finished the whole lot of it. Rooms were clean and well maintained.

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AI-generated summary based on recent guest reviews

Location

Highly convenient for Le Shuttle and Cité Europe, with many describing the area as quiet and ideal for a stopover. A few guests found the hotel hard to locate or wished for clearer signage, and some noted the surroundings are uninspiring.

Related guest reviews

10

Vincent

Jan 13, 2023

·

Stayed 1 night

Very convenient stopover although hotel would benefit from signposting

8

Gavin

Jul 19, 2025

·

Stayed 1 night

Perfect for Eurotunnel.

10

Stewart

Jul 1, 2025

·

Stayed 1 night

An unexpected pleasure. Conveniently located close to Cité D’Europe, Calais centre and the Ferry port.

10

Edward

Nov 13, 2025

·

Stayed 1 night

Spotless room. Good staff but it was difficult to find in the dark

8

James

Jan 6, 2025

·

Stayed 1 night

Reasonable price, comfortable bed, very clean room, friendly reception, free parking and 5 minutes drive from the tunnel. Uninspiring surroundings: there is a restaurant on site but nowhere close by if you want to seek an alternative.

8

Andy

Aug 31, 2025

·

Stayed 1 night

Easy to access the tunnel and walk to the nearby shopping mall for dinner.

10

Duncan

Dec 22, 2024

·

Stayed 1 night

Excellent overnight stop - easy acces from the Eurotunnel exit and a relaxing way to start one’s French trip

10

veronica

Oct 9, 2025

·

Stayed 1 night

Big shopping center nearby with variety of shops and restaurants. Close to LeShuttle.

10

Johanna

Jul 14, 2025

·

Stayed 1 night

Exactly what we needed for a one night stay, very close to Le Shuttle. Perfect.

8

john

Aug 18, 2023

·

Stayed 1 night

very close to the Eurotunnel.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and breakfast are regularly praised for quality and value, with several guests enjoying tasty dinners and varied breakfasts. Downsides include occasional limited menu and repeated notes that the restaurant is closed on Sundays.

Related guest reviews

10

annette

Mar 14, 2023

·

Stayed 1 night

Good hotel, but I only wish that they could tell me when I book that the restaurant is closed on Sunday and not as in this case when we had actually sat in the restaurant. After travelling nobody wants on arrival to have to travel again to eat after they have booked in.

10

tim

Jun 5, 2025

·

Stayed 1 night

Perfect stay and great evening meal

10

Nadia

Dec 3, 2025

·

Stayed 1 night

Super accueil, personne très agréable et un super service et très très bon au restaurant, prix très très bien placé et on mange très bien

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10

Linda

Jan 17, 2025

·

Stayed 1 night

The staff are excellent and the food at dinner and breakfast really good. Excellent value for money plus gluten free bread available. It’s really close to Le Shuttle and we always stay there when returning to the UK now.

10

Geraldine

Dec 21, 2024

·

Stayed 1 night

Have stayed in this hotel a couple of times and will again. Perfect for simple stay near Tunnel. This time we made it for dinner, which we enjoyed.

10

denis

Nov 21, 2025

·

Stayed 4 nights

Personnel accueillant. Chambre propre et confortable. Le restaurant est bon et raffiné

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8

Mike

Jun 13, 2023

·

Stayed 1 night

No restaurant on Sunday.

10

Emma

Nov 9, 2024

·

Stayed 1 night

Food was excellent. Thank you Baptiste. Bar staff and server excellent. Receptionist excellent. Room fantastic. So easy to get to and minutes from the tunnel and shopping. Breakfast was way better than expected and wish every penny. Will return. Our new "go to" hotel for a quick stop over. Thank you

8

Jerome

Jul 28, 2023

·

Stayed 1 night

Great friendly staff. Good breakfast choice and evening meal was also enjoyable albeit limited in choice.

10

Pauline

Apr 24, 2024

·

Stayed 1 night

Lovely hotel, not far from the tunnel. Helpful staff. Good meal in the restaurant in the evening and plenty to choose from at breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $87	7 $91
8 $88	9 $85	10 $85	11 $85	12 $85	13 $89	14 $85
15 $85	16	17 $89	18 $89	19 $89	20 $89	21 $89
22 $85	23 $89	24 $89	25 $89	26 $89	27 $89	28 $89
29 $89	30 $128

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $97	3 $97	4 $92	5 $92
6 $92	7 $92	8 $92	9 $92	10 $97	11 $92	12 $92
13 $92	14 $92	15 $91	16 $92	17 $91	18 $92	19 $92
20 $92	21 $91	22 $92	23 $92	24 $92	25 $91	26 $91
27 $92	28 $92	29 $90	30 $90	31 $92

The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE

About this property

Location

Room options

Double Or Twin Room, Accessible

Standard Double Room

Standard Air-Conditioned Double Room

L'haut' Aile, Calais

Guest reviews of The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Originals City, L'Haut' Aile, Coquelles-Calais Tunnel s/Manche L'HAUTAILE

Prices for upcoming dates