Is parking available at the property?

Yes, parking is available on-site. Self-parking is subject to charges of CHF 30 per day. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately CHF 32 per person.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of CHF 25.00 per pet, per stay. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee of CHF 100.00, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Bern, within a 5-minute drive of Wankdorf Stadium and Kursaal Bern. It is 0.3 mi from Jackpot Spielcasino Bern and 0.4 mi from French Church. Public transport options are likely available nearby.

What are the policies for guests staying with children?

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CHF 50.00 per night, and advance request or confirmation is required for availability. Specific information about cribs is not provided.

Swissôtel Kursaal Bern - Stylish Stay in Switzerland

Average nightly price at Swissôtel Kursaal Bern by month, last 12 months (USD)
Month	Average price
January	$239
February	$195
March	$216
April	$212
May	$257
June	$292
July	$239
August	$240
September	$284
October	$243
November	$256
December	$222

What guests think

At Swissôtel Kursaal Bern, travelers consistently praise the convenient location near the old town and tram, the friendly, helpful staff, and modern, comfortable rooms, along with a well-liked breakfast and handy touches like a free minibar and gym.

Several reviews warn that some lower-category rooms have no outside window or face interior areas, which some found claustrophobic. Cleanliness and upkeep are generally strong, though a few guests reported dirty floors, stains, or minor maintenance issues. Facilities such as convenient parking, rooftop views and the on-site casino are appreciated, but a few noted bar-service hiccups and occasional noise or climate-control complaints. Expect a modern, well-located stay with welcoming service; choose your room type carefully for natural light.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight a good gym, convenient on-site parking, and the complimentary in-room minibar; rooftop views and the on-site casino are also noted. Bar drinks are praised, though service and air conditioning are occasionally criticized.

Related guest reviews

10

Mikael

Sep 5, 2025

·

Stayed 2 nights

Trevlig och effektiv front desk. Fina rum och bästa sovkomforten … längsta djupsömnen jag haft på länge. Gymmet är perfekt. Parkering enkel. Läget och takbaren superb.

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10

Leyla

Jun 23, 2025

·

Stayed 3 nights

Fantastic hotel! Really enjoyed the included minbar with the waters and beers every day.

10

Caroline

Dec 30, 2024

·

Stayed 2 nights

Beautiful hotel close to everything. Easy to get around by transportation. Friendly staff and incredible view from the rooftop of the hotel.

10

William

Nov 4, 2025

·

Stayed 1 night

Staff was extremely helpful with clean and comfortable rooms. Breakfast was great with a variety of options to eat and drink. Parking was convenient

10

Sandro

Jun 12, 2024

·

Stayed 2 nights

Os drinks no bar são fantásticos

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10

Lino

Jan 3, 2026

·

Stayed 1 night

-Café da manhã variado e gostoso, quarto grande, academia boa -O quarto mais básico não tem janelas e fica um pouco claustrofóbico

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10

Horst

Mar 17, 2024

·

Stayed 2 nights

Alles bestens, Tram direkt vor dem Hotel, Gratisapp dazu bestens erklärt. Frühstück gut, tolles Zimmer, Parkgarage direkt im Hotel....

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8

Alex

Mar 9, 2024

·

Stayed 1 night

Friendly service during breakfast. Terrible service at the bar in the evening.

8

LauraMaery

Aug 26, 2023

·

Stayed 2 nights

Beautiful hotel, convenient location on the tram line, great staff, but no air con was surprising. Our room never cooled down despite putative cooling coil system. Borrowed fan made it bearable.

10

Urs

Dec 3, 2024

·

Stayed 1 night

Tolles Hotel Öv vor der Hautüre ca.7 Min. zu Fuss für Berneraltstadt. Sehr freundliches Personal. Wir kommen immer wieder. Preislich etwas hoch dafür top. Grand Casino im selben Haus.

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Cleanliness

Many reviewers describe the hotel and rooms as very clean and well kept. Some report lapses such as dirty bathroom floors, stains, handprints on glass, or scuffed walls.

Related guest reviews

4

Jamie

Oct 23, 2023

·

Stayed 1 night

Bed sheets had a blood stain on it. Curtains had fallen down. Hotel system didn't work. Breakfast was nice

4

Kelley

Nov 29, 2025

·

Stayed 2 nights

Photos of the rooms were not accurate for our room. The casino and convention center didn’t help the ambiance. I don’t know that rooms were interior facing on a noisy food hall. Worse was that our room badly needed attention and touch up. Hand prints were clearly visible on the opaque glass door to the water closet and shower. Floors needed mopped. The walls were scuffed and damaged.

10

Samuel

Dec 5, 2025

·

Stayed 2 nights

Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location

8

Rosa

Jul 1, 2025

·

Stayed 1 night

Cuando llegamos al cuarto estaba sucio

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10

Ramsy

Dec 15, 2025

·

Stayed 1 night

Das Hotel ist in einem sehr guten Zustand, das Zimmer sehr sauber, schön eingerichtet, alles hat bestens funktioniert. Für mich das beste Preis-/Leisungs-/Lageverhältnis in Bern.

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10

Dara

Jul 16, 2024

·

Stayed 1 night

Very clean and convenient hotel.

10

Eduardo

Sep 30, 2025

·

Stayed 1 night

Muy limpio y bien cuidado

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8

sean

Jun 27, 2025

·

Stayed 1 night

Overall good property at decent location. Didn't like how dirty the tile in the bathroom floors was. Otherwise all was good with this stay

10

Monika

Jan 16, 2024

·

Stayed 1 night

Grosszügig ausstaffierte Zimmer. Sehr gemütlich, schick, dezent, moderne Technik. Da das Zimmer unverschnöckelt ist, konnte man erkennen, wie sauber das Zimmer ist! Perfekt.

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8

otavia

May 2, 2024

·

Stayed 5 nights

Gostei de tudo, só quero deixar uma observação quanto a limpeza do quarto que não foi suficiente e, não trocaram os lençóis da cama nos cinco dias que me hospedei.

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Rooms

Rooms are modern, comfortable and often spacious, with some offering balconies or views of the old town. Several guests warn that some lower-category rooms lack outside windows or face interior areas, and a few mention noise from corridors or venues.

Related guest reviews

10

Lisa

May 23, 2025

·

Stayed 5 nights

We were on the 4th floor and had a beautiful view from our small balcony.

10

Matteo

Apr 23, 2023

·

Stayed 2 nights

big room, enough for the family stay with a lot of desk space to store all the thing. I think on of the The best views on the city of Bern. Service and breakfast was great as well.

4

Kelley

Nov 29, 2025

·

Stayed 2 nights

Photos of the rooms were not accurate for our room. The casino and convention center didn’t help the ambiance. I don’t know that rooms were interior facing on a noisy food hall. Worse was that our room badly needed attention and touch up. Hand prints were clearly visible on the opaque glass door to the water closet and shower. Floors needed mopped. The walls were scuffed and damaged.

10

Ranga

Jul 14, 2024

·

Stayed 1 night

Very nice hotel but there were no windows worth a mention. There was one for namesake that looked into a covered utility area that did not let in any light. So close that others could peer into your room. Had to keep the window closed.

10

André

Jan 13, 2026

·

Stayed 1 night

Supwr Aufenthalt. Bequeme Betten.

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4

Kelly

Sep 18, 2025

·

Stayed 3 nights

The hotel was nice enough and in a great location, but room was the worst hotel room I have ever stayed in for a high end hotel. It was advertised as no view, which I assumed was a view of a parking lot or maybe another building. But beware no view means no window to the outside. I have never heard of such a thing. Plus the bed was against the wall so I had to climb over my husband to get in and out of bed, I felt like a child camping. It was claustrophobic ruined our stay. The shower leaked and we flooded the bathroom. I asked for a different room, but the hotel said they were sold out.

6

Maria Carolina

Feb 20, 2023

·

Stayed 2 nights

First of all, I arrived at the room, it was extremely small, but the weirdest thing is that the window overlooked the interior of the hotel... so I had no views to the outside, which was EXTREMELY claustrophobic... I asked to change rooms, and I was charge around 30 euros for the upgrade on the category... which is crazy to me, but honestly it was something i had to do.... I was traveling with friends, and they had a baby, it was very hard for them to find a microwave to heat up their bottle at night... Other than that, this is a very standard hotel, and honestly it doesnt reflect the famous swiss hospitality.

10

daniel

Sep 22, 2025

·

Stayed 1 night

Very polite staff. Large modern rooms.

10

Olivier

Mar 13, 2023

·

Stayed 2 nights

We visited Bern for 2 days with our 6 month old daughter. We were pleasantly surprised with the provided baby bed and baby amenities (even a little gift for her). That gave a very warm welcome. We booked a Swiss Advantage room and had a very nice, quiet and clean room with view of the old town. The bed was great, staff very helpful and friendly, breakfast buffet wonderful. The hotel is conveniently located just outside the old town and on main public transportation lines. It also has a good restaurant. We had a great stay, would recommend it and would stay here again.

6

Nawied

Jun 8, 2024

·

Stayed 1 night

Bei der Bewertung muss der Preis mit einbezogen werden und der ist mit über 400 Franken für eine Nacht und über 30 Franken fürs Frühstück überdurchschnittlich hoch. Dafür bekommt man recht wenig geboten: + sehr schöne Aussicht vom 4. Stock + Personal freundlich (ohne den herzlichen Kontakt beim Abschied, wäre es ein Stern weniger geworden) + Zimmer hatte sehr viel Platz und Ablage zum sich Ausbreiten - leider zu hellhörig, man hört das Treiben vor allem des Flurs und wer das Hotel wie ich bucht, um eine ruhige Nacht zu haben, darf sich zumindest am Freitagabend über bis ins oberste Stockwerk durchdringenden Bass bis nach Mitternacht freuen. - Bett hatte einen leichten Mief wie wenn ein leicht ungepflegter Raucher dringelegen hätte. Wird eher an der Reinigung liegen... auf jeden Fall ebenso unangenehm wie die kurzzeitige Nachdünstung nach Benutzung der Dusche. - Frühstück nicht den Preis wert. Würstchen waren wie Gummi, Melonenstücke mit Haut dran. Durchschnittlicher Automatenkaffee im Selbstservice und die Atmosphäre mit Musik und Hall erinnerte an einen Flughafen (fehlten nur noch die Durchsagen). Bis auf Aussicht und Aspekte des Komforts alles solider Durchschnitt aber bei weitem nicht diese Preisklasse wert...

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Service

Service is frequently praised as friendly, professional, and helpful, especially at reception and during check-in. There are occasional complaints about bar or restaurant staff attitudes and isolated issues with room assignments or charges.

Related guest reviews

10

Mikael

Sep 5, 2025

·

Stayed 2 nights

Trevlig och effektiv front desk. Fina rum och bästa sovkomforten … längsta djupsömnen jag haft på länge. Gymmet är perfekt. Parkering enkel. Läget och takbaren superb.

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6

Akiko

Aug 14, 2025

·

Stayed 1 night

サービスは普通です。ケガをして杖をついてましたが、エレベーターから1番遠い部屋でした。残念

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10

Samuel

Dec 5, 2025

·

Stayed 2 nights

Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location

10

Tyler

Sep 13, 2025

·

Stayed 1 night

If I could rate the staff helpfulness higher than 5 stars, I WOULD! Everything else also deserves 5 stars.

10

MARIE-THE

Jan 12, 2024

·

Stayed 1 night

Une équipe dynamique, sympathique et joviale à la réception ! Quel plaisir !

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10

Eveline

Jul 15, 2024

·

Stayed 1 night

Bei der Ankunft wurden wir sehr freundlich, kompetent an der Reception empfangen. Sogar wurden uns der Koffer ins Zimmer gebracht :-). Beim Frühstück wurden wir von einer Dame weniger freundlich empfangen, sie hatte keine Reservierung von uns erhalten, wollte meine Reservierung Bestätigung vorzeigen aber sie wimmelte schnell ab. Fehler können passieren, aber bitte die Kunden freundlich professionell behandeln. Zimmer war sauber mit schönem Ausblick.

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8

Vinicius

Apr 15, 2024

·

Stayed 2 nights

Hotel muito bem localizado e cama deliciosa. Os pontos negativos foram o atendimento do restaurante e o livre acesso de pessoas da rua. Como o hotel possui um cassino e 2 restaurantes no térreo, o banheiro que possui para os hospedes no lobby é de uso comum e vem muita gente estranha da rua. E quanto ao restaurante, como ele é aberto ao publico e se mistura com o lobby do hotel, você é atendido pelos funcionários do restaurante, nessa situação que tivemos problemas com um atendente chamado Shane, foi extremamente grosseiro e mal educado conosco, em mais de uma oportunidade. No primeiro dia ele veio nos dando com dedo na cara proibindo-nos de tomar chimarrão na area do restaurante, sendo que estávamos consumindo no restaurante, então nos mudamos para o lobby e paramos de consumir, porem o Shane veio atras de nos com muita arrogância e nos xingando.. enfim, o gerente no outro dia foi muito atencioso. Infelizmente essa foi nossa experiência ruim, mas a estrutura de quarto é muito boa, confortável, ampla, limpa e bem localizado.

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10

Rohan

May 29, 2024

·

Stayed 1 night

Property was nice & clean. Reception staff very polite, friendly & very helpful in guiding us on exploring Bern. Tram 9 stops just across the road from Swissotel and takes you to old town & Bern train station making it very convenient to travel.

8

Alex

Mar 9, 2024

·

Stayed 1 night

Friendly service during breakfast. Terrible service at the bar in the evening.

10

Stefan

Feb 23, 2026

·

Stayed 2 nights

Personal an der Rezeption sehr freundlich und kompetent.

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Location

Central, with a tram stop just across the street and easy walking access to the old town and river. Many found it convenient yet fairly quiet.

Related guest reviews

10

Don

Jun 11, 2024

·

Stayed 2 nights

Great location, directly across from tram 9 stop. Quite room with great amenities! A must stay in Bern!!

10

Caroline

Dec 30, 2024

·

Stayed 2 nights

Beautiful hotel close to everything. Easy to get around by transportation. Friendly staff and incredible view from the rooftop of the hotel.

10

Samuel

Dec 5, 2025

·

Stayed 2 nights

Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location

8

Patti

Aug 20, 2025

·

Stayed 3 nights

great location

10

Ian

Jul 22, 2024

·

Stayed 3 nights

Great view from the front rooms. Clean. Comfortable. You have to walk to the old town, or there is a tram across the street.

10

Rohan

May 29, 2024

·

Stayed 1 night

Property was nice & clean. Reception staff very polite, friendly & very helpful in guiding us on exploring Bern. Tram 9 stops just across the road from Swissotel and takes you to old town & Bern train station making it very convenient to travel.

10

Antonio Aurélio

Jan 13, 2026

·

Stayed 3 nights

Excelente hotel! Próximo ao centro histórico, ideal para boas caminhadas!

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10

Nadine

Aug 16, 2025

·

Stayed 2 nights

Accès aux transports publics facile Accès à internet gratuit Proche centre-ville

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10

JiaJun

Dec 27, 2024

·

Stayed 3 nights

Location is great! Quiet enough but walkable to city centre

10

Urs

Dec 3, 2024

·

Stayed 1 night

Tolles Hotel Öv vor der Hautüre ca.7 Min. zu Fuss für Berneraltstadt. Sehr freundliches Personal. Wir kommen immer wieder. Preislich etwas hoch dafür top. Grand Casino im selben Haus.

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Dining

Breakfast earns frequent praise for variety and quality, and several guests enjoyed the on-site restaurants and bar. A few found breakfast overpriced or underwhelming, and some reported inconsistent service in the bar or restaurant.

Related guest reviews

10

Alla

Apr 18, 2025

·

Stayed 5 nights

Very good placement of hotel, bus and train is right outside. Nice minibar in the room. Coffee in hotel room. Incredible beds, big variety for breakfast, very nice staff always helpful and kind.

10

Juerg

Jan 17, 2026

·

Stayed 1 night

Personal war topp, freundlich und zuvorkommend Frühstück war ein Hit!

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10

Anders

Jul 10, 2025

·

Stayed 2 nights

Very nice and good hotel. Perfekt location, very nice staff an excellent restaurant were we had dinner.

10

Sandro

Jun 12, 2024

·

Stayed 2 nights

Os drinks no bar são fantásticos

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10

Nancy

Oct 11, 2023

·

Stayed 2 nights

Location is excellent, tram stop right out the front door, and Marketgasse shopping in an easy walk. The room is very comfortable with luxurious amenities, nespresso in room. We paid for the breakfast, which is costly, but the best breakfast we enjoyed anywhere on our trip! Bern is a lovely city many travelers miss.

10

Mullis

Oct 31, 2023

·

Stayed 1 night

Kurzurlaub: Top Lage, Sehr freundliches Personal. Schönes Hotel , sehr gutes essen im Restaurant und wundervolles frühstück. Sehr zu Empfehlen. Wir kommen wieder.

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10

Romana

Oct 6, 2025

·

Stayed 1 night

Das Frühstücksbuffet war sehr umfangreich, grosse Auswahl, frisch und vielseitig

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8

Alex

Mar 9, 2024

·

Stayed 1 night

Friendly service during breakfast. Terrible service at the bar in the evening.

6

Nawied

Jun 8, 2024

·

Stayed 1 night

Bei der Bewertung muss der Preis mit einbezogen werden und der ist mit über 400 Franken für eine Nacht und über 30 Franken fürs Frühstück überdurchschnittlich hoch. Dafür bekommt man recht wenig geboten: + sehr schöne Aussicht vom 4. Stock + Personal freundlich (ohne den herzlichen Kontakt beim Abschied, wäre es ein Stern weniger geworden) + Zimmer hatte sehr viel Platz und Ablage zum sich Ausbreiten - leider zu hellhörig, man hört das Treiben vor allem des Flurs und wer das Hotel wie ich bucht, um eine ruhige Nacht zu haben, darf sich zumindest am Freitagabend über bis ins oberste Stockwerk durchdringenden Bass bis nach Mitternacht freuen. - Bett hatte einen leichten Mief wie wenn ein leicht ungepflegter Raucher dringelegen hätte. Wird eher an der Reinigung liegen... auf jeden Fall ebenso unangenehm wie die kurzzeitige Nachdünstung nach Benutzung der Dusche. - Frühstück nicht den Preis wert. Würstchen waren wie Gummi, Melonenstücke mit Haut dran. Durchschnittlicher Automatenkaffee im Selbstservice und die Atmosphäre mit Musik und Hall erinnerte an einen Flughafen (fehlten nur noch die Durchsagen). Bis auf Aussicht und Aspekte des Komforts alles solider Durchschnitt aber bei weitem nicht diese Preisklasse wert...

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10

Boris

Aug 28, 2024

·

Stayed 3 nights

The best hotel ever and number one breakfast

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $420	5 $242	6 $225	7 $238
8 $193	9 $204	10 $215	11 $215	12	13 $205	14 $205
15 $180	16 $217	17 $218	18 $932	19 $214	20 $198	21 $193
22 $264	23 $193	24 $193	25 $193	26 $193	27 $288	28 $543
29 $186	30 $214

Su	Mo	Tu	We	Th	Fr	Sa
		1 $218	2 $247	3 $355	4 $208	5 $196
6 $187	7 $213	8 $213	9 $206	10 $243	11 $196	12 $193
13 $187	14 $201	15 $197	16 $196	17 $202	18 $196	19 $233
20 $187	21 $196	22 $196	23 $196	24 $196	25 $196	26 $191
27 $187	28 $196	29 $197	30 $196	31 $208

Swissôtel Kursaal Bern

Prices for Swissôtel Kursaal Bern

Monthly average prices

About this property

Location

Room options

Vitality King Suite with Balcony and Panoramic View

Classic Queen Room

Premier Twin Bed Room with Balcony

Swiss Advantage King Bed Room with Balcony

Swiss Advantage Kind Bed Room and Sofa Bed

Premier Double Room with Balcony

Guest reviews of Swissôtel Kursaal Bern

Who stays here?

What guests think

Property Policies

Good to know

FAQs about Swissôtel Kursaal Bern

Considering this hotel for your Bern trip?

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