Derwent Manor Apartments
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Guest reviews
7.1
Good
Based on 251 verified reviews
Facilities
8
Cleanliness
9.6
Rooms
8
Service
8
Location
8
Dining
8
2
Victoria
Aug 4, 2025
·
Stayed 4 nights
Shocked at the state of the property. Promised a 50% refund and I’m left to chase it.
Shocked at the state of the property. Promised a 50% refund and I’m left to chase it.
4
Benjamin
Jun 1, 2025
·
Stayed 3 nights
If the pictures were up to date and showed the spider webs, dog hair, mould and dirty curtains I would have kept a wide berth. The bathroom floor was bubbly from water getting under the flooring, mould on the tiles, ceiling and shower door. There was splashes of blood and tooth paste on around the bathroom sink on our check in. Lastly, there was no soap dispenser for the bath, just a bag of soap you had to empty in to your hand. Lastly, a moth had been crushed on the bathroom door that looked like it had been there for a while. Bedroom Lamps were unstable and had holes in the shade, bedroom curtain had a black stain on it and had a small plug in radiator that I presume the main central heating radiator didn’t work. Front room had dog hair on the carpet and the seats weren’t very well laid out to be usable with the TV. There was a musky smell and like old smokers den smell when you walked in the property. The property probably looked great in the 1970’s and has so much potential. The grounds are stunning and location a short walk into Keswick town centre. It’s such a shame and worrying at times with my pregnant fiancée for her first time in the lakes. Like I say, if the pictures were up to date, I wouldn’t have entertained booking the room. I reported everything to the front of staff and they need to finish painting and modernising. Also, might be worth advertising if the rooms have been used by dog owners, leaving a choice to choose to avoid allergies flaring up.
If the pictures were up to date and showed the spider webs, dog hair, mould and dirty curtains I would have kept a wide berth. The bathroom floor was bubbly from water getting under the flooring, mould on the tiles, ceiling and shower door. There was splashes of blood and tooth paste on around the bathroom sink on our check in. Lastly, there was no soap dispenser for the bath, just a bag of soap you had to empty in to your hand. Lastly, a moth had been crushed on the bathroom door that looked like it had been there for a while. Bedroom Lamps were unstable and had holes in the shade, bedroom curtain had a black stain on it and had a small plug in radiator that I presume the main central heating radiator didn’t work. Front room had dog hair on the carpet and the seats weren’t very well laid out to be usable with the TV. There was a musky smell and like old smokers den smell when you walked in the property. The property probably looked great in the 1970’s and has so much potential. The grounds are stunning and location a short walk into Keswick town centre. It’s such a shame and worrying at times with my pregnant fiancée for her first time in the lakes. Like I say, if the pictures were up to date, I wouldn’t have entertained booking the room. I reported everything to the front of staff and they need to finish painting and modernising. Also, might be worth advertising if the rooms have been used by dog owners, leaving a choice to choose to avoid allergies flaring up.
2
Nicki
May 26, 2025
·
Stayed 2 nights
The hotel being old and outdated does not bother me. However, the dust, cobwebs, the fridge and tv that didnt work, the beds that were rock hard did. The gardens were impeccably tidy and manicured and its a shame this.level of care hadnt been put into the rooms themselves
The hotel being old and outdated does not bother me. However, the dust, cobwebs, the fridge and tv that didnt work, the beds that were rock hard did. The gardens were impeccably tidy and manicured and its a shame this.level of care hadnt been put into the rooms themselves
10
Laura
May 20, 2025
·
Stayed 2 nights
Unfortunately our booked apartment accommodation was unavailable due to a gas leak. However, we were moved to a nice double room and given free breakfast to make up for this. We were also offered 50 % of dinner but the available dining slots were extremely limited so couldn't use that. It was a very comfy hotel, with a great shower, a pleasant mile walk to Keswick. I'd definitely stay again
Unfortunately our booked apartment accommodation was unavailable due to a gas leak. However, we were moved to a nice double room and given free breakfast to make up for this. We were also offered 50 % of dinner but the available dining slots were extremely limited so couldn't use that. It was a very comfy hotel, with a great shower, a pleasant mile walk to Keswick. I'd definitely stay again
8
Stephen
May 17, 2025
·
Stayed 3 nights
Very quiet, good access to trails, nice apartment!
Very quiet, good access to trails, nice apartment!
Location
Portinscale, Portinscale, England, United Kingdom
Property Policies
Check-in
Check-out
From 15:00 to 23:00
Before 10:00
FAQs
Yes, self-parking is available on-site for a fee of GBP 8.00 per night.
Yes, a full breakfast is available for approximately GBP 10 per person.
Yes, pets are allowed with a fee of GBP 10 per pet, per stay. Service animals are exempt from this fee.
Check-in is from 15:00 to 23:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.
The property is located in Portinscale, which is well-positioned for both business and leisure activities, though specific distances to landmarks are not mentioned.
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
The property offers rollaway beds for a fee of GBP 10 per night, and advance request or confirmation is required.
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