Best Western Plus Fergus Hotel - Image 1

Best Western Plus Fergus Hotel

Name: Best Western Plus Fergus Hotel
Address: 830 Saint David Street, Centre Wellington, Kitchener (and vicinity), Canada, Kitchener (and vicinity), Wellington County, Canada
Rating: 8.05

"Clean beds"

"Loved the breakfast"

"Well located"

"Rooms were clean and comfortable"

"Staff provided great service"

Amenities

Parking
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Safe-Deposit Box

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Property description

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon.

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Guest reviews

8.1

Very good

Based on 394 verified reviews

Who stays here?

Business

13%

Couple

34%

Family

46%

Group

5%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Fergus Hotel, reviewers consistently highlight welcoming staff, generally clean rooms, and a convenient base near shops and Elora, but also report dated interiors with worn carpets or musty smells, poor water pressure, and parking lot construction.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Helen

3 weeks ago

·

Stayed 3 nights

First impression….UhOh! pot-holed gravel parking area!!…NOTHING in any of 4or 5 outdoor planters…no signage to signify entrance…or Welcome to Best Western!!! Building in need of refreshing paint or siding… Had to track down housekeeping for towels and bath mat on our arrival. Next day proper towel exchange and garbages emptied and Keurig supplies refreshed…next day…garbage not emptied and no fresh towels etc! Staff pleasant..room rug filthy,. Not Intentionally trying to be unkind but, I have enjoyed Best Western Hotels on many visits but Fergus Best Western Plus, was a disappointment for us! Required full payment on arrival! Did not live up to expectations. Website stated ‘hot breakfast’ till 9:30am——changed to 9:00am. Little corners cut…Hotels are costly at best …and disappointment in many areas…makes it worse. I don’t think they live up to Best Western’s name….don’t believe I’ll ever return….No hint of Welcome!!!

8

Howard

Feb 18, 2026

·

Stayed 1 night

Good

8

Jen

Feb 15, 2026

·

Stayed 5 nights

As much as one can expect from a best western.

10

Michael

Jan 16, 2026

·

Stayed 1 night

Great staff. Clean. Parking was easy. Close to the airport. Lobby restaurant had good atmosphere.

2

Hannah

Jan 11, 2026

·

Stayed 1 night

The wifi and TV didn’t work for our stay and when I brought attention to the manager she got very angry and got mad at us for complaining. She verbally insulted us and was extremely rude I will never go back. The carpet in the room was also dirty

830 Saint David Street, Centre Wellington, Kitchener (and vicinity), Canada

Location

With a stay at Best Western Plus Fergus Hotel in Centre Wellington, you'll be within a 10-minute drive of Elora Quarry Conservation Area and Elora Mews Shops. This hotel is 19.9 mi (32 km) from St Jacobs Farmers Market and 20.7 mi (33.3 km) from University of Waterloo.

Elora Quarry Conservation Area(2.8 miles)

Elora Mews Shops(3.6 miles)

Elora Gorge Conservation Area(3.8 miles)

Elements Casino Grand River(4.1 miles)

Grand River Raceway(4.2 miles)

Belwood Lake Conservation Area(4.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 15:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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