Name: Quality Inn & Suites Pueblo West
Address: 77 South Radnor Drive, Pueblo West, Colorado, United States of America, Pueblo West, Colorado, US
Price range: US$76–US$171 per night
Rating: 8.33

What guests think

At Quality Inn & Suites Pueblo West, guests highlight friendly service and comfortable beds, while repeatedly noting an aging property with no elevator, a frequently closed or unreliable pool and hot tub, and breakfast and cleanliness that vary.

Many appreciate EV charging and easy parking, plus a location convenient to Pueblo Reservoir and town. Rooms are generally quiet and restful for some, while others report thin walls or hallway noise. Overall, expect a budget-friendly stay with useful basics if you can overlook inconsistent amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub feedback is mixed, with several reports of closures or inspections and others noting clean, enjoyable facilities. Guests like the on-site EV charging and easy parking, but there is no elevator.

Related guest reviews

10

Ron

31 Oct 2024

·

Stayed 1 night

Staff was very friendly and helpful. The room was immaculately clean. Bed very comfortable. Pool and Spa were clean. Spa was warm and had great Jets. TV had lots of choice. Internet was very fast. Breakfast was really good. Had sausage patties and sausages. Scrambled eggs hash browns. Biscuits and gravy. Plus all the other usual cold items. Great value. Highly recommend this place. Will come back again.

6

Jolene

18 Nov 2025

·

Stayed 2 nights

The room was reasonably clean; staff was friendly. The breakfast was not refreshed with whatever they offered and the pool and hot tub was not functional. Very disappointed.

10

Ruth

11 Jul 2025

·

Stayed 2 nights

Nice hotel. Convenient with truck/RV parking

10

Nova

24 Sept 2024

·

Stayed 1 night

I was not aware that they had EV chargers available. This is the only hotel I have stayed at in the last 3 years that I have had a plug in hybrid that I was able to conveniently charge my car. I travel frequently. On top of this convenience the staff was polite, the room was clean and comfortable.

10

Trina

21 Sept 2024

·

Stayed 1 night

This was a nice hotel to stay at, away from the traffic and close to the tennis facilities that we were here for. Staff was very accommodating for us when we got here. The pool And hot tub was awesome. If we come Back next year for the same tournament we’ll stay here for sure.

10

Sophia

2 Oct 2024

·

Stayed 2 nights

Great staff. Love that it is pet friendly and has EV Charging!

2

Rich

22 Sept 2025

·

Stayed 1 night

Tried to check in and no one was at the desk for 30 minutes. Pool was closed by order of the health department. The remote control for the TV was broken. They ran out of food at the free breakfast.

10

Susan

25 Nov 2025

·

Stayed 4 nights

Clean comfortable bed and good breakfast options. Plenty parking for trailer. Pass key excellent food and service right across the street. Staff were helpful and good customer service. Downside, no elevator and I was charged full price even though my $125.00 + key dollars were applied when I reserved room for 4 nights. They said I had to call the admin office to get a refund

4

Lynn

23 Sept 2025

·

Stayed 2 nights

This place needs a serious upgrade! It stinks, it’s very rundown. The pool was actually condemned!! No joke, there was a sign on the pool entrance that the pool has been condemned. Don’t stay here. Expedia needs to step it up, they have no business advertising and allowing customers to book such a shabby property!!

4

Willie

2 Jun 2025

·

Stayed 1 night

NO ELEVATORS!

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Cleanliness

Cleanliness is inconsistent: many describe very clean rooms, while others report stained or worn linens, missed housekeeping, and bathrooms needing better attention. Some maintenance issues like drains or fixtures also appear.

Related guest reviews

6

Dawn

18 Aug 2025

·

Stayed 1 night

TV, Phone, and hair dryer didn't work. Tried calling front desk from our cell phone but no one answered. Room is very dated, had yellowed pillow cases and black stains on towels.

4

Patricia

18 Jun 2025

·

Stayed 1 night

This was where we always stayed while visiting our family in Pueblo but it is no longer our go-to location after this visit. We will be look for a new location going forward. This hotel seems to no longer pay attention to the small details, such as cleanliness.

6

Donna

11 Mar 2024

·

Stayed 3 nights

Nice room very clean upon arrival no housekeeping services were provided never had trash removal or offered clean towels

2

Raven

31 Jan 2026

·

Stayed 4 nights

The towels were stained. There was what looked to be like feces on the wall near bathroom. The lights flickered when the the plug in was used near the sink. When I asked for full service of the room they refolded the dirty towels it appeared and did not change the sheets, just made the bed.

10

Michelle

13 Jan 2026

·

Stayed 2 nights

Friendly staff, clean, safe and comfortable room

10

Albert

22 Sept 2024

·

Stayed 2 nights

Hotel was very clean, quiet and the staff was friendly. Room was clean and the bed was comfortable. Breakfast was awesome with a wide variety of items.

10

sabrina

3 Aug 2025

·

Stayed 2 nights

I had a demanding week, and the Quality Inn graciously offered my kids, pets and I a week of comfort. I felt safe and secure, and the rooms were impeccably clean, with service that was friendly and welcoming. Moreover, I would like to express that, having stayed in many high-end hotels, this one truly exceeds them all! Thank you to the team at Pueblo West Quality Inn!

2

William

3 Aug 2025

·

Stayed 1 night

The bed wasn’t finished being made at least I hope that was the problem. There was urine on the toilet. I dirty towel left on the sink from maybe wiping above the light or something. It just wasn’t clean. We came and checked in them left and came back late and didn’t want to bother with it. Will not be back!

8

Lynda

18 Dec 2025

·

Stayed 1 night

Clean room pleasant front desk staff

6

Rebecca

31 May 2025

·

Stayed 1 night

It was fine for the price and served its purpose of a place to get off the road before some bad weather. It’s an older refitted motel. The bedding was very comfortable. The bathtub had tons of black curly hair in it, the toilet wasn’t secured to the floor and I waited about 10 minutes for someone to come to the front desk to check me in.

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Rooms

Beds are frequently praised for comfort, but rooms show their age with dated furnishings and occasional layout quirks like small bathrooms. Noise transfer between rooms or from hallways is mentioned by some.

Related guest reviews

10

Mark

7 Jul 2024

·

Stayed 2 nights

This is a smaller two story hotel without an elevator. Our room had wallpaper peeling off the wall and the caulking around the tub needed repair. The pool area was very nice and super clean. Breakfast lacked much fresh fruit and selections were minimal but adequate. We thought the pillows on the beds were very inadequate as we stay in a lot of different hotels in a year.

10

Caryn

9 Jun 2025

·

Stayed 1 night

Beds were great. Shower head was great. Quiet and clean. Building on the newer side.

6

Helen

7 Aug 2025

·

Stayed 1 night

Room clean, bathroom small.

8

Judith

27 Oct 2024

·

Stayed 5 nights

Most of the stay was great. First morning, guests were talking loudly in the hallway at 5am. They were talking to front desk/dining room staff. Last night, a guest next door had tv on loud until 3am. All other days were great.

8

Kim

16 Jun 2025

·

Stayed 1 night

The beds were extremely comfortable. Overall, it was a clean and safe location. We would stay here again. We did not eat breakfast as we had plans with family. It is an older hotel, but definitely worth the stay.

2

Susan

27 Sept 2025

·

Stayed 1 night

Terrible hotel!! First room we were given smelled of disinfectant and when we turned on the AC to help there were what appeared to be rodent droppings in the vents. The front desk reluctantly gave us another room that also smelled strongly of food. Beds were awful. Property is old and does not have an elevator. Do yourself a favor -spend more and get a better room somewhere else. This was at best a $50 hotel not $165!!

4

Nate

27 Jul 2025

·

Stayed 1 night

The customer service was great appreciated the EV chargers, unfortunately everything needed updated. The beds were horrible to sleep in. You went to the middle. They are old and outdated. The room carpet is dirty and nasty and outdated. Some money needs to be put back into the hotel for upkeep.

6

Tanya

28 Sept 2025

·

Stayed 1 night

The room is outdated and needs some renovations on the furniture. However, the bed was comfortable and I slept so good and the water pressure in the shower was amazing. I was also really dissappointed that the pool and hot tub were closed due to them being unsafe to occupy, whatever that means.

2

Julie

28 May 2025

·

Stayed 1 night

I am a frequent traveler and check reviews before booking. It is beyond me how their rating is so high. The common area was dirty, the room was dirty, the odor eliminator spray they use smelled nauseating, the linens were old, thin, and worn, and the walls are paper thin. I could hear every word of the conversation of the people in the next room. The highway traffic is very loud. The person at the front desk did not appear to be computer literate and needed to call someone for help which greatly extended the check-in time even though I had paid online. There is no elevator which makes having multiple pieces of luggage very inconvenient. The whole property is aged and could really use an upgrade. I will definitely never stay here again.

6

Daniel

26 May 2025

·

Stayed 3 nights

The property is out dated and in need of a desperate upgrade. Couch was worn and dirty. Carpets in need of cleaning Bathroom sink very inconvenient to use. Breakfast can use an a variety of food items. It was the same items being served everyday. Matress pad kept coming off the bed.

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Service

Service is often friendly and accommodating, with several guests noting helpful front-desk support and smooth check-ins. However, there are recurring complaints about long waits, absent staff, and occasionally brusque responses.

Related guest reviews

10

Jamie

2 Nov 2025

·

Stayed 4 nights

My room was fantastic! Garreddy at the Front Desk was awesome. Seems like he does everything there, including the breakfast buffet! It’s a small hotel but I felt very safe and the bathroom amenities were great.

4

Gena

9 Nov 2025

·

Stayed 2 nights

We’ve stayed at this property several times. The main reason was while moving to Florida and having things done on our Pueblo West property. This was before the ownership change. Property was maintained, pool was open and side door was accessible. We’ve stayed several times since while returning to Pueblo to visit my mother. With this last stay, we probably won’t return. The pool again was not working, side entrance not accessible. No housekeeping. Breakfast was consistent with a couple of items missing. Fortunately we did stay in a somewhat updated room, but one of the sheer curtain panels was missing. We were happy to see it at least had laminate flooring. We’ve stayed in the business suite, but the couch is very dated and damaged. Staff prior to ownership change was always visible, friendly and willing to assist. Staff now is never visible and answers to request are always negative. The price was nice especially since we’ve seen room rates posted at twice what we paid during certain times. There is no way this hotel can justify 2+ the price we paid in the condition it’s in. A little TLC and friendliness would go a long way to improve the property. We travel to the area about every 6 weeks and will seek other lodging in the future.

2

Charles

26 Sept 2025

·

Stayed 1 night

Had to wait 20 minutes for someone to show up to the desk for check in. Even called the front desk while at the front desk and still no one showed up or answered the phone. The rest of the stay was fine.

10

Lynda

19 Oct 2025

·

Stayed 1 night

I had surgery day of checkin. They knew in advance and had everything ready. I had my day surgery went to the hotel. The front desk check in woman left notes for the others. It was a great experience. I am going back for my second surgery on the 27th and I will do it again!

10

mike

1 Dec 2025

·

Stayed 1 night

The front desk clerk showed us to our rooms to make sure it met our needs. Excellent customer service.

10

Jimmy

7 Nov 2025

·

Stayed 1 night

Everything was great. Clean room, friendly and helpful staff, great breakfast and fast check in

10

Thomas

26 Oct 2025

·

Stayed 4 nights

convenient location to town & tourist sites. Staff exceptionally helpful.

2

Rich

22 Sept 2025

·

Stayed 1 night

Tried to check in and no one was at the desk for 30 minutes. Pool was closed by order of the health department. The remote control for the TV was broken. They ran out of food at the free breakfast.

10

Robert

13 Nov 2025

·

Stayed 1 night

Best check in ever

2

Katie

9 Jan 2023

·

Stayed 1 night

The stay was really good until checkout time. Wendy the manager on duty was extremely rude and completely ruined everything. All because we wanted to do a late checkout. She refused to let us finish getting ready by pounding on the door while my girlfriend was about to get in shower and made her leave immediately. She proceeded to say that because we didn’t book the room thru my choice we couldn’t do a late checkout. If she would have handled the situation differently we could have had a way better experience. There is more to the story but that’s all that matters. We will no longer be staying at this hotel needless to say. Which is unfortunate because it’s right down the street from my family’s house. I have been staying there for years. But no longer will I be staying there.

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Location

Location is convenient for Pueblo Reservoir, shopping, and local activities, and easy to find. A few note the immediate area feels isolated with limited dining nearby.

Related guest reviews

8

Benjamin

26 Apr 2024

·

Stayed 2 nights

It was close to our weekend activities.

8

Yekaterina

28 Apr 2025

·

Stayed 2 nights

close to the shopping and the lake

10

Rene

3 May 2025

·

Stayed 2 nights

The location close to Pueblo Reservoir made it very convenient for us. The room was absolutely perfect, with everything clean and in working order. Friendly staff, great value.

8

James

20 Aug 2025

·

Stayed 1 night

The area around the property wasn't all that appealing and there is not a lot of dining options.

8

Bill

8 Apr 2024

·

Stayed 2 nights

the property and staff were good. The hotel was isolated

8

Tia

4 Sept 2024

·

Stayed 1 night

Easy to find.

8

Gene

18 Sept 2025

·

Stayed 3 nights

The location was excellent for our needs.

8

Steven

26 Jun 2023

·

Stayed 2 nights

The facility and amenities were fine. The surrounding area is a little bleak and nearby dining options limited.

10

Bernadette

3 Oct 2024

·

Stayed 4 nights

Nice hotel, very convenient location

10

Thomas

26 Oct 2025

·

Stayed 4 nights

convenient location to town & tourist sites. Staff exceptionally helpful.

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Dining

Breakfast is generally appreciated with hot and cold options, but multiple reviews mention items running out, bland preparation, or limited variety.

Related guest reviews

4

Paula

30 Nov 2025

·

Stayed 5 nights

There wasn’t a decent amount of food to choose from. Room was dusty.

10

Darchelle

30 Aug 2024

·

Stayed 1 night

Very friendly staff! Clean rooms. Comfortable bed. The breakfast was really good too!! We will definitely stay here again when we come back to Pueblo, CO.

6

Jolene

18 Nov 2025

·

Stayed 2 nights

The room was reasonably clean; staff was friendly. The breakfast was not refreshed with whatever they offered and the pool and hot tub was not functional. Very disappointed.

8

Helen

25 Aug 2024

·

Stayed 3 nights

Small quiet hotel. Nice pool area and very good breakfast. Friendly and helpful staff

8

Ami

26 Sept 2025

·

Stayed 1 night

Clean room and i loved the breakfast. Quick check in. Would definitely stay here again.

6

Patrick

28 May 2025

·

Stayed 1 night

The pool was broken and the breakfast was little to none. The were out of almpst everything

10

Jimmy

7 Nov 2025

·

Stayed 1 night

Everything was great. Clean room, friendly and helpful staff, great breakfast and fast check in

10

Albert

22 Sept 2024

·

Stayed 2 nights

Hotel was very clean, quiet and the staff was friendly. Room was clean and the bed was comfortable. Breakfast was awesome with a wide variety of items.

2

Rich

22 Sept 2025

·

Stayed 1 night

Tried to check in and no one was at the desk for 30 minutes. Pool was closed by order of the health department. The remote control for the TV was broken. They ran out of food at the free breakfast.

4

RANDY

26 Dec 2023

·

Stayed 3 nights

They did not clean my room and I notified them to do it, in a timely manner. The breakfast buffet was terrible. Very limited. They did not have eggs. Don't know why they didn't serve them since they made sausage and potatoes. Also seemed like people were living there instead of staying there.

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Month	Average price
January	US$73
February	US$80
March	US$78
April	US$92
May	US$101
June	US$107
July	US$109
August	US$104
September	US$104
October	US$87
November	US$81
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $107	9 $81	10 $92	11 $99	12 $112
13 $84	14 $100	15 $98	16 $106	17 $114	18 $171	19 $147
20 $95	21 $102	22 $104	23 $104	24 $99	25 $115	26 $116
27 $96	28 $99	29 $100	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $124	3 $119
4 $98	5 $83	6 $82	7 $81	8 $81	9 $107	10 $104
11 $92	12 $95	13 $98	14 $98	15 $96	16 $96	17 $98
18 $76	19 $81	20 $83	21 $85	22 $86	23 $105	24 $106
25 $80	26 $77	27 $83	28 $81	29 $81	30 $105	31 $98

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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