Name: Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment
Address: 164b Đường Hoàng Hoa Thám, Tây Hồ, Thuy Khue, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 9.33

Guest reviews

9.3

Superb

Based on 928 verified reviews

Facilities

9.2

Cleanliness

9.8

10

Carolyn

16 Mar 2026

·

Stayed 1 night

The hotel is very well equipped, and very very clean. Breakfast was an amazing assortment of delicious choices all very fresh. I would absolutely recommend this hotel and will stay again if I’m ever back in Hanoi

10

ERIC

19 Oct 2025

·

Stayed 5 nights

Nice experience !

10

Anthony

15 Sept 2025

·

Stayed 4 nights

The staff was very friendly and very helpful

10

Carlos

27 May 2025

·

Stayed 2 nights

The convenience of having a kitchen and a laundry machine in the apartment was great. Hotel also really good - although not best location

10

Amanda

27 Oct 2024

·

Stayed 4 nights

Great hotel for the value. Super clean with amazing amenities for longer stays

164b Đường Hoàng Hoa Thám, Tây Hồ, Thuy Khue, Hanoi, Hanoi (and vicinity), Vietnam

Location

With a stay at Five Star Westlake in Hanoi (Tay Ho), you'll be within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. This aparthotel is 2.6 mi (4.1 km) from Hoan Kiem Lake and 2.6 mi (4.2 km) from Hanoi Old Town Night Market.

West Lake(0.6 Miles)

Hanoi Botanical Garden(0.6 Miles)

Embassy of Japan(0.9 Miles)

Embassy of Bulgaria(0.9 Miles)

Embassy of Brunei Darussalam(1 Miles)

Van Phuc Diplomatic Corps(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Check-in is from 2:00 PM to 11:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

A roundtrip airport shuttle is provided for a surcharge of VND 400,000 per vehicle (one-way, maximum occupancy 5). Guests must contact the property with arrival details before travel.

The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities.

The property is located in Tay Ho, Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum, and approximately 2.6 miles from Hoan Kiem Lake and Hanoi Old Town Night Market.

Yes, there is an indoor pool available for guests, with access from 6:00 AM to 9:00 PM.

Children are welcome at the property, and there is no minimum age for children to stay for free.

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Amenities

Property description