Is parking available at the property?

Yes, free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 14:00 until 22:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges could apply.

What is the property's location in relation to key landmarks?

The property is centrally located in Taupō, just a 4-minute walk from Lake Taupō and 10 minutes by foot from Taupō i-SITE Visitor Information Centre. It is 0.6 mi from Taupō Marina and Boat Ramp and Taupō Museum and Art Gallery.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NZD 30 per stay. Advance request is required for availability.

Le Chalet Suisse Motel Taupo

What guests think

At Le Chalet Suisse Motel Taupo, travellers praise the central lakefront location and walkability to town, spacious two-level units with views, and generally friendly, helpful staff, though several note the property is older with dated decor and thin walls.

Cleanliness feedback varies: many find rooms tidy, while others report dust, stained furnishings, or missed deep-clean details. Facilities like the pool and spa are popular, but some areas feel worn, the pool deck can be untidy, and parking is tight. A few guests mention slow Wi-Fi, steep stairs, and occasional maintenance or water issues; some were resolved during stays, others were not. Best suited to travellers who prioritise practicality and budget over a modern, luxury feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and spa facilities are appreciated, though upkeep around the pool and deck can be untidy and parts of the property feel worn. Parking is available but can be tight, especially for larger vehicles.

Related guest reviews

10

Dragana

26 Dec 2024

·

Stayed 1 night

Close to centre.Just perfect plan of unit for short or longer holiday stay.Very clean.Beautiful swimming pool area. Overall highly recommend.

10

Natalie

20 Jan 2025

·

Stayed 2 nights

We had a great stay. The room was clean and provides enough space for 4, without feeling on top of each other. Basically across the road from the lakefront. Nice and quiet. Great pool and spa, the kids loved it. Also only 2 blocks from the city centre.

2

Cameron

4 May 2025

·

Stayed 2 nights

The spa was the best 👌

8

Sunil

14 Jan 2023

·

Stayed 19,371 nights

Pool and around the property not clean. Cob webs could be seen.

10

Daniel

17 Feb 2025

·

Stayed 1 night

Great, close to town, well priced and amazing facilities. Staff were very helpful in finding a park as I had a jetski in tow. Definitely would stay again. Next time we are back in taupo we will be looking to stay here.

4

Chris

16 Jan 2024

·

Stayed 1 night

We spent one night in the one bedroom unit (upstairs bedroom, downstairs kitchenette and additional bed). Overall, the feel is that of a budget motel. No 'Suisse' feel at all, apart from perhaps the outside facade, which really needs a cosmetic overhaul. Nice spa pool and a decent size outdoor pool. Interaction with owner operators (?) was very brief and fairly matter of fact. No friendly 'where have you guys come from' or other pleasantries that make guests feel welcome. Walls to adjoining units very thin, we heard the neighbours shouting at 4am as if they were in our unit. Parking is very tight with little room to manoevre.

6

Geraldine

10 Nov 2025

·

Stayed 2 nights

Property location is excellent with a pool and hut tub in good condition. Bedrooms are a good size and layout is well appointed. Bear in mind that the building itself is old- walls are thin, floors and staircase creaky and very uncomfortable beds. We spent the majority of the time out exploring Taupo and used the rooms as a base to rest and refresh.

8

Jed

27 Oct 2023

·

Stayed 1 night

Could use some maintenance on the deck and around the pool otherwise the rooms are good. Tvs could be updated.

6

Neil

21 May 2025

·

Stayed 1 night

Okay. Parking tight for larger vehicles. Location great for town and lake.

10

Ian

9 May 2024

·

Stayed 2 nights

After a long drive from Auckland it was a welcome relief to reach here. Very friendly at reception,showed us an upgrade which we didn,t accept. Spa was excellent relef. Guest towel ring fell off the wall unfortunately but otherwise a great visit,

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many guests found rooms clean and tidy, but others reported dust, stained or dirty items, and missed deep-clean areas.

Related guest reviews

10

Ming Kion

26 May 2025

·

Stayed 1 night

My favourite accommodation in Taupo. The rooms are clean and tidy, prefect location and the owners are friendly and helpful.

8

Linton

17 Feb 2025

·

Stayed 1 night

Great location, basic cleanliness was good. Had everything we needed for a one night stay. But look a bit closer and you see that deep clean items like the extractor fan vent, light shade etc. Could do with some cleaning. Could do with a refit, but still good value for money given the close proximity to town and the waterfront.

6

Brent

8 Nov 2024

·

Stayed 2 nights

Room was dirty. Toe nail in the floor in bedroom. Dusty as well

4

Bex

9 Mar 2024

·

Stayed 1 night

Room was average, however the bathroom hadnt been cleaned properly in a long time. Hair around the edges of the floor that wasnt ours and mould in the shower. Cutlery provided was filthy and lipstick marks on glasses. We paid for an extra person and the pull out sofa bed was as hard as rocks

10

louise

2 Aug 2025

·

Stayed 3 nights

Nice and clean, close to everthing good view of lake

8

Waveney

22 Nov 2023

·

Stayed 3 nights

The chalet had everything we needed, was very clean, serviced daily. Very handy to everything, beautiful outlook. We enjoyed sitting on the deck and enjoying the surroundings. Would stay here again.

8

Rob

2 Nov 2024

·

Stayed 1 night

Basic but clean. Nice spot on the foreshore. Friendly staff.

10

Jessica

2 Nov 2025

·

Stayed 2 nights

Good clean room with a lovely spa bath. Property is well presented.

10

Melanie

6 Oct 2025

·

Stayed 1 night

Le Chalet Suisse was a lovely place to stay! The room was clean and cozy, with comfortable bed that made for a great night’s sleep. It’s also in a perfect location — just a short walk to town, shops, and restaurants. Friendly staff and a relaxing atmosphere made the stay even better. Would definitely come back!

10

DEBORAH

23 Jan 2026

·

Stayed 2 nights

Great location. Room was excellent - clean, comfortable and spacious

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with split-level layouts and lake views, but the property feels dated. Noise travels from neighbors or the road, stairs are steep and narrow, Wi-Fi can be slow, and some fixtures or tech are tired.

Related guest reviews

8

Toni

12 Jan 2025

·

Stayed 2 nights

Overall was a pretty pleasant stay, liked the fact that we had our own carpark right outside our room. The property is an older property so it does have its flaws. A couple of downsides were that the walls seemed like they were paper thin because we could hear everything coming from the next door neighbours rooms, almost like they were in the same room as us. Which wasn't ideal. The floor of our suite was also super creaky and loud which was a little annoying when staying with multiple in the room and trying to be quiet but I guess that comes with staying at an older property. Our upstairs TV didn't work at all which was disappointing. Location was great and walkable distance into the city centre. I would stay here again.

8

John

6 Jun 2024

·

Stayed 1 night

Nice enough room, though you could hear noise through the walls at times.. Unit was slightly tired around the edges, with the odd edge showing bare mdf where paint had rubbed off Enjoyed the spa bath, and the good sized bed

8

Rory

9 Jan 2023

·

Stayed 2 nights

The hotel was good value for money it was to rainy and cool to use the pool but the location is ideal close to everything that Taupo has to offer. The negative thing is that the wireless was very slow, we made the reception aware of this and they said it should be fine showing us the router outside the room on the side of the building. I think that it just needs to be checked out, connecting to wifi was fine but the speed was like dial up.

8

Leah

21 Sept 2023

·

Stayed 2 nights

Great location. Room was well priced and clean. Staff were helpful and discreet. Very pleasant stay. Stairs to upstairs rooms were too steep and narrow.

8

Nick

1 Feb 2026

·

Stayed 1 night

1 night stay only en route to Napier. Lots of space, upstairs bedroom, downstairs living, looked out onto lake and swimming pool. Funfair blocked the full view of the lake, so shame! V close to town, so very convenient. Pretty quiet too.

8

Richard

6 Dec 2024

·

Stayed 2 nights

Well located, close to the lake and the main hotel/dining precinct in Taupo. The buildings are showing their age a bit, but the unit was large and well equipped.

8

Geoff

16 Oct 2023

·

Stayed 1 night

Nice enough room , but being on a main road corner the trucks were a pain

6

Geraldine

10 Nov 2025

·

Stayed 2 nights

Property location is excellent with a pool and hut tub in good condition. Bedrooms are a good size and layout is well appointed. Bear in mind that the building itself is old- walls are thin, floors and staircase creaky and very uncomfortable beds. We spent the majority of the time out exploring Taupo and used the rooms as a base to rest and refresh.

8

stephen

28 Jan 2025

·

Stayed 1 night

Property great location but needs double glaze windows as you can here the traffic and staff after hours the doors are locked and hard to give them keys back

6

Shane

6 Jul 2025

·

Stayed 1 night

Property is in need of an upgrade. Decor is dated. Walls are paper thin

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating and helpful, with smooth check-ins and assistance when issues arise. There are occasional lapses in follow-up or warmth, but most interactions are positive.

Related guest reviews

10

Julia

29 Oct 2025

·

Stayed 1 night

Incredibly friendly and helpful staff. Central location and walking distance to great dining spots. Will definitely stay again.

10

Ming Kion

26 May 2025

·

Stayed 1 night

My favourite accommodation in Taupo. The rooms are clean and tidy, prefect location and the owners are friendly and helpful.

10

Nick

1 Dec 2024

·

Stayed 2 nights

Helpful staff, great location. Will stay again

10

Daniel

17 Feb 2025

·

Stayed 1 night

Great, close to town, well priced and amazing facilities. Staff were very helpful in finding a park as I had a jetski in tow. Definitely would stay again. Next time we are back in taupo we will be looking to stay here.

10

Jenny

25 May 2025

·

Stayed 1 night

Our lovely host greeted us and she was friendly and approachable. There was a problem with our hot water in the unit - we had none, but this was quickly sorted. The view of the lake was gorgeous. We were walking distance to the restaurants. The bed was comfy and the spa bath was a bonus.

10

Esta

20 Jul 2024

·

Stayed 1 night

Great stay to break up the trip home from Auckland (we are Wellington based). Very helpful hosts ☺️

10

Nikki

22 Oct 2025

·

Stayed 1 night

We booked the motel late after being detoured. The hotel staff were so accommodaitng as we dodnt check in until well after 10pm. They made check in and out seamless. Great room.

2

Mark

7 Dec 2023

·

Stayed 1 night

Paid over $200 for a night for apartment that had very wet and damp carpet upstairs in the bedroom, big area, Apartment 12. Absolutely stunk, and at 10pm was too late to ring to change it. Management admit there was a roof leak 2 days prior and still let it out in that condition, which is not on. After complaining in the morning, was told manager not there and would ring me, i had to ring him at 7pm that night as no follow up and he begrudgingly gave us a $50 discount. The apartment should not have been made available, but clearly was, and was not fit for purpose at all.

10

Kent

5 Oct 2025

·

Stayed 1 night

Staff was accommodating. Easy to walk around town from here. Had a hot tub we didn’t use.

10

Gayla

28 Dec 2025

·

Stayed 1 night

Staff was amazing, helped bring bags to my room and was very kind at check out … had a nice slice of lake view

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, lakefront location that is easy to walk to shops, restaurants and attractions, with many units offering water views. Some street-facing rooms experience traffic noise.

Related guest reviews

10

Lane

21 Jun 2025

·

Stayed 2 nights

Great location

8

Sean

6 May 2025

·

Stayed 1 night

Great views of the lake. Very easy walk to the shops and restaurants/bars. Nice central location.

8

Jackie

25 Feb 2024

·

Stayed 2 nights

Great location close to town

10

matthew

24 Jan 2025

·

Stayed 3 nights

Within walking distance of everything

10

john

2 Feb 2026

·

Stayed 1 night

Nice upgrade. Great view. Close to town.

8

Kate

13 Jan 2025

·

Stayed 1 night

Great location, very close to town centre and plenty of restaurants/bars in the vicinity

8

Nick

1 Feb 2026

·

Stayed 1 night

1 night stay only en route to Napier. Lots of space, upstairs bedroom, downstairs living, looked out onto lake and swimming pool. Funfair blocked the full view of the lake, so shame! V close to town, so very convenient. Pretty quiet too.

10

Jacqui

30 Nov 2025

·

Stayed 2 nights

It was handy for what we wanted close to the shops and a beautiful view.

10

Ranjan

20 Jan 2024

·

Stayed 2 nights

It is closer to the main centre and the view and access to the lake is just within 3 min.

10

DEBORAH

23 Jan 2026

·

Stayed 2 nights

Great location. Room was excellent - clean, comfortable and spacious

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $83	22 $118	23 $128	24 $169
25 $158	26 $82	27 $79	28 $97	29 $109	30 $121	31 $104

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $107	3 $103	4 $105	5 $103	6 $106	7
8 $116	9 $109	10 $97	11 $136	12 $111	13 $123	14
15 $103	16 $101	17 $103	18 $101	19 $101	20 $132	21
22 $108	23 $126	24 $108	25 $108	26 $134	27	28
29 $133	30 $108

Le Chalet Suisse Motel Taupo

About this property

Location

Room options

Family Apartment, 2 Bedrooms, Lake View

Premier Apartment, 1 Bedroom, Lake View

Standard Studio

Superior Apartment, 1 Bedroom, Partial Lake View

Premier Apartment, 2 Bedrooms, Lake View

Deluxe Apartment, 1 Bedroom, Lake View

Guest reviews of Le Chalet Suisse Motel Taupo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Le Chalet Suisse Motel Taupo

Prices for upcoming dates