Tru By Hilton Indianapolis Lawrence, In

The property was as described and quite clean. However, the person who checked us in did mention that we were late and could have been on the no-show even though we had left a message that we would be arriving past 1 am. Not sure what his point was when we he could see that the previous person had left a note about our late arrival. Another challenge we faced was sound proofing. I woke up multiple times because I could hear people walking in the corridors or in the room above us. If you are a light sleeper, this is not the property for you.

Enjoyed our stay - in town for Indiana University graduation !

I would say that the hotel was just fine. Met my expectations; clean, accommodating. What made the day great was the staff. They were friendly, kind, and patient with our basketball boys.

Check in was slow even after having booked a good 2 months in advance, DID NOT GET FIRST FLOOR AS REQUESTED THIRD FLOOR INSTEAD..the room was nice and big and clean BUT the floors were loose and squeaky and loud and bathroom faucet loose so went down to front desk to request a different room of same size,etc. Preferably on first floor...got first floor but NOT SAME SIZE OF KING HANDICAP ETC,WAS MUCH SMALLER!!! After returning to room on first day out at around 8pm, my wife and I were locked out of room! Ridiculous...unacceptable...the front desk person next morning was a big black man who was not very nice at all,grumpy and unwilling to accomidate or communicate with me...maybe because I am white? This was NOT the experience we expected from such a Hotel, and would NOT RECOMMEND OR PAY THE PRICE!

Hotel was very clean, staff was friendly and breakfast was good. They serve really great coffee!!!