Name: Seven Oaks Hotel Regina, SureStay Collection by Best Western
Address: 777 Albert Street, Regina, Canada, Regina, Saskatchewan, CA
Price range: $66–$119 per night
Rating: 6.93

What guests think

At Seven Oaks Hotel Regina, reviews describe a family-focused property with a popular pool and waterslide, ongoing renovations, and very mixed experiences that range from clean, updated rooms and friendly staff to dated areas and maintenance disruptions.

Many guests flag inconsistent cleanliness, especially stained hallway carpets, occasional odors, and reports of pests. Room quality varies: some newly renovated and comfortable, others noisy or hard to cool, with small bathrooms and thin walls, particularly in poolside locations. Location is convenient for downtown and events, but several reviews mention a rough-feeling area, loitering in the parking lot, and occasional train noise. Expect a family-oriented stay centered on the pool; check renovation status and your room type.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool, waterslide and hot tub are highlights for families, but many note dated, rusty or dirty areas, strict pool rules, occasional closures, and renovation-related disruptions. EV charging and on-site parking are available; gym access/equipment was limited during renovations.

Related guest reviews

6

Geoff

Nov 14, 2025

·

Stayed 1 night

Staff was absolutely wonderful. Unfortunately at about 3am a screaming match started in the hallway outside our rooms. It was serious enough that the police were called. Unsettling for the kids and it went on for quite some time. Rooms are really nice. Hallways were pretty run down with some old 70’s looking carpet. Pool was wonderful and the kids had a blast in it and the waterslide.

6

Shane

Aug 6, 2025

·

Stayed 2 nights

This property is undergoing what appears to be a slow renovation. Portions of the main floor are under construction. The floors above the main are abhorrent. They are rundown and dirty to a degree that is near post-apocalyptic. The renovated rooms on the main floor are nice - similar to what you would expect from a mid-tier hotel. The pool area is wonderful, but could use a refresh. Outside there were a lot of people under the influence. My car’s security camera caught at least three people checking out my car for stuff to steal. They do have free EV charging (Tesla and CCS2 - 2 stalls - Level 2 48Amp) which was great. This will be a great property once fully renovated and if they can get someone to chase off the problem-makers in the parking lot. I suggest asking the state of renovations and what amenities are available before booking.

6

Dana

Sep 3, 2025

·

Stayed 3 nights

The pool area is handled like a prison. We had brought water bottles to fill up with the water station and had to place them to the side on the main pool lady’s desk/towel area and couldn’t leave them at our table. I would never stay here again. The side is awesome. It’s unfortunate. The pool was also shocked and closed down during peak hours twice for 30mins. There was no “incidents”. No reason they can’t have the

2

Nolan

Sep 23, 2025

·

Stayed 2 nights

Booked here because they used to have a good water park for the kids. Only AFTER booking and paying were we told the waterpark is under renovations... The whole hotel is dirty and all the carpets and chairs in the rooms are stained with only god knows what...dirty people hanging at the "pub" in the hotel and they linger around the front entrance and just grease the place up even more. Not recommended.

4

Richard

Nov 9, 2025

·

Stayed 2 nights

Room was very hot with no way to turn the heat down. Very poor renovations. Hot tub was only bath water temp and very dirty. Staff was nice and friendly.

10

Alissa

Dec 1, 2025

·

Stayed 1 night

Great stay at Seven Oaks. Family had so much fun in the pool area. Great slide, well heated pool and hot tub. Beautiful decorations.

6

Rory

Oct 4, 2025

·

Stayed 1 night

Failed to mention at booking that the pool was under construction.

2

CRYSTAL

Sep 23, 2025

·

Stayed 1 night

The room was not clean the pool was closed the guy told us it was on the web site and it wasnt that is why we went to that hotel was to swim.i was not happy the only that we could have a late cheque out

8

Desarae

Jul 27, 2025

·

Stayed 2 nights

It has great potential to be a fantastic hotel.. I understand they are in the middle of a major upgrade. I'm looking forward to checking out how it looks in a year or so. The neighborhood is a bit rough. Druggies tweaking in parking lot at night. Main door doesn't lock. No security. 1 older man and the front desk clerk there to monitor any of those tweakers not coming inside. The gym was rough. Equipment is broken, but left there.. which could be dangerous.

4

Joseph

Aug 13, 2025

·

Stayed 2 nights

Under construction which no one said. Elevator closed at check out with lots of luggage to carry down. Ice machine empty. Carpets old and tattered. Only good thing was the pool

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Cleanliness

Housekeeping and maintenance appear inconsistent: multiple reviews mention dirty or stained carpets, unpleasant odors, and sightings of pests (cockroaches, mice, and occasional bedbugs), while some renovated rooms were reported clean. Public areas like hallways often look worn.

Related guest reviews

6

Brian

Sep 14, 2025

·

Stayed 1 night

Property has gone down hill since last stayed there. Carpets in hallways are filthy and need replacing

6

Nathan

May 21, 2025

·

Stayed 3 nights

Found a cockroach in my room. I told the front desk. They asked me if I caught it. lol.

2

David

Oct 1, 2025

·

Stayed 15 nights

Mice in room.

2

Samantha

May 31, 2025

·

Stayed 4 nights

The hotel room-room 306 had blood all over the wall and floor as well as a square taken out of the carpet where there was something else. There were pills in the hotel hallway on the floor. Do not stay here. It was myself my son and another mom and her son. Both our minors were in the room with blood, we did not notice until we were packing up and had to move the table and chairs. When we notified front staff they could care less, we were offered 100$ off our stay. Now we have to go home and get tested to make sure we did not catch anything I'm mortified.

4

Caprice

Feb 26, 2025

·

Stayed 2 nights

The room was not properly vacuumed and hair was left on the bedding. Was woken up in the middle of the night from being bitten by bedbugs. I appreciate the lady in the middle of the night that moved us room.

4

Lindsay

Apr 15, 2025

·

Stayed 2 nights

The parking lot felt unsafe. Homeless men were walking around asking for money. Inside, the hallways and pool area were very old. We stayed in an old, unrenovated room. The carpets were stained and the bathroom had not been properly cleaned.

2

Manda

Oct 17, 2025

·

Stayed 1 night

Had bed bugs - the mattresses were stained with only I could imagine. Garbage left from previous guests. Could smell the use of drugs in rooms from hallways

2

Alanna

Nov 24, 2025

·

Stayed 2 nights

Bathroom bed and desk were cover in hair from some one shaving was so gross not a good stay

4

Amy

Aug 31, 2025

·

Stayed 1 night

Carpet at hallway is dirty needs change

2

Kimberley

Sep 20, 2025

·

Stayed 10 nights

The hotel is infested with mice. We caught one in our room and took it to the front desk. There are renos going on, but it should be shut down untill it is fumigated. There is a restaurant there and concerns on food safty too. I have a letter prepared to send to the Saskatchewan Health Board.

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Rooms

Some rooms are newly renovated, spacious, and have comfortable beds; others feel dated with small bathrooms, limited soundproofing, and frequent temperature-control issues (rooms too warm or AC not working), especially in poolside rooms with no exterior windows. A few note updated TVs with streaming support.

Related guest reviews

6

catherine

Nov 24, 2025

·

Stayed 1 night

Room Temperature too hot, thermostat non-function, sweating all night. One of the Front-desk Not accommodating

8

Brad

Nov 2, 2025

·

Stayed 1 night

I enjoyed my stay at the seven Oaks. The room was freshly renovated and very spacious.

6

Geneviève

May 31, 2025

·

Stayed 4 nights

The new renovated room was clean and confortable. The hotel is under renovation, but it didn't bother us. The walls are not soundproof. We had trouble sleeping and were woken up by noises all 4 nights we were there. Staff took appropriate action to resolve the issues. Pool was quiet during the weekdays, but loud and full of kids during weekends.

8

Ashley

Aug 17, 2024

·

Stayed 2 nights

This was our 1st trip as a family of 3 with a baby under 1 year old. The room was clean and the beds comfortable. We didn’t realize our room had no bath so showering with an infant was interesting. The pool area was fun. We also didn’t realize that they looked our door that led out to the pool… which I understand you don’t want people using the pool before the time but that info would have been nice to know ahead of time. Overall a good stay!

6

Katherine

Oct 7, 2025

·

Stayed 3 nights

Close to downtown, casino, and REAL events. The hotel is undergoing renovations, and not very pretty. Lots of walking to get from parking to room. Some rough looking people around the outside. Double room bathroom was quite cramped. Staff were great. Restaurant food and service also great.

10

Pam

Oct 8, 2025

·

Stayed 1 night

We were given an updated renovated room. It was very nice. But it was warm. Felt like the AC wasn’t working. Staff was friendly and helpful. Lots of renovations going on in the hotel. But that’s a good thing….eventually.

4

Juan

Nov 11, 2024

·

Stayed 2 nights

The main issue is how hot the room was, the ac didnt work and it was disgusting how hot it was.

6

Samuel

Jul 10, 2024

·

Stayed 1 night

The Room was fairly reasonable, comfortable bed , but noisy old fashioned air conditioning unit inside the room. No windows as was a pool room. What lets this place down is that outside the rooms, the staff don’t seem to have any interest in cleaning. The carpet in the hallways was filthy, and the lift was filthy.

6

Christine Travis

Jun 29, 2025

·

Stayed 2 nights

The pool was fun for the kids and our room was decently renovated. The pool needs some serious upgrades and cleaning though. The walls were paper thin though and we could hear our neighbors clear as day. The bathroom could use some more updating. Outside was sketchy even during the day. But overall it wasnt terrible.

6

Jamie

Oct 17, 2024

·

Stayed 1 night

My room was so hot the air didn't work. Staff brought fan but didn't help much

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Service

Staff are frequently described as friendly and helpful at the desk and restaurant, with efficient check-in. However, several reviews report inconsistent service or rude interactions, slow responses to issues, and strict or uneven pool enforcement.

Related guest reviews

10

Carol

Oct 19, 2025

·

Stayed 1 night

The hotel staff are always friendly and very helpful. It is quiet and has a great restaurant. Very relaxing

6

catherine

Nov 24, 2025

·

Stayed 1 night

Room Temperature too hot, thermostat non-function, sweating all night. One of the Front-desk Not accommodating

10

Melvin

Dec 20, 2025

·

Stayed 1 night

Room was clean and warm. Lobby was clean and inviting. Staff very friendly!

10

Brent

Jun 9, 2025

·

Stayed 4 nights

Amazing staff

10

Lisa

Sep 14, 2025

·

Stayed 1 night

Even though they were undergoing renovations we had an excellent stay. It is conveniently located and there is lots of parking. The staff was super friendly and the breakfast we had in the restaurant in the morning was great.

10

Sajibul

Jun 22, 2024

·

Stayed 1 night

The GSA who checked us in (Jersey) was friendly however, the NA who was working nights was absurdly rude. We came down last night around 2 am to have a smoke, in the meantime our pizza delivery came as well and we asked the NA if we can leave our pizza at the front while we have a smoke outside as we didn’t want our pizza to be cold if we take it outside. She not only behaved impolitely but also stating some kind of hotel policy about not keeping the food at the lobby, like seriously? Never have I ever heard certain policies like that in any hotel.

2

Yvonne

Oct 31, 2025

·

Stayed 2 nights

Very unhelpful

6

Olivia

Sep 14, 2025

·

Stayed 1 night

Going thru major renovations… rain was coming in through the roof all over the lobby. Floors were soaked. Pool & restaurant were closed due to the damage/renos. We had to be moved rooms as ours was flooding from the window area all over the curtains and floor. Room we were moved to had a TV that didn’t work for casting or Netflix or anything expect YouTube. We did call to have the tv fixed but our concerns were dismissed. The employee just said “yeah it doesn’t work sometimes. Even the cable.” But our original flooded room tv did work and have Netflix. Wifi wasn’t working. Had to use hot spot and an iPad to watch tv. The space wasn’t super clean. Original room had hair in the shower (we had not used it yet.) Room we were moved too was at least fully clean. I would not recommend this hotel until renovations are done… it was a chaotic stay. The area the hotel is located in is loud. Our window was closed but we were woken up multiple times due to loud popping sounds. Sirens. Yelling. Etc. We did bring our concerns to the attention of front desk staff and felt they were defensive and dismissive. I hate being the person who complains. I’ve never left a negative review but the experience was stressful and frustrating. Especially for the lack of amenities & obvious damage to the building.

10

MELANIE

Sep 15, 2025

·

Stayed 3 nights

We had a wonderful stay at Seven Oaks! The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The hotel is currently undergoing major renovations and upgrades, but aside from seeing construction workers coming and going, there was no noise disturbance or inconvenience — we had full access to our room and the fitness area without any delays. The real highlight was the restaurant — the food was top-notch, and the service was excellent. The team went above and beyond to accommodate our special requests, which made our experience even better.

10

Ashley

Jun 13, 2025

·

Stayed 1 night

The fellow at front desk was awesome went out of his way to make check-in great thank you I appreciate it!!! He deserves a raise!!

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Location

Close to downtown, events, and restaurants with ample parking. Many guests also describe a rough-feeling area with loitering in the parking lot and occasional train noise.

Related guest reviews

10

stewart

Aug 17, 2024

·

Stayed 1 night

The hotel is easy to get to and parking is great. It is only a 35 minute walk to Mosaic stadium.

2

Gene

Jul 21, 2025

·

Stayed 1 night

We didn’t even go into this hotel because the area of town it is located in is not good. Right downtown next to a cannabis store with homeless people wandering around nearby. Even though it was too late to cancel we found a different hotel.

10

Lisa

Sep 14, 2025

·

Stayed 1 night

Even though they were undergoing renovations we had an excellent stay. It is conveniently located and there is lots of parking. The staff was super friendly and the breakfast we had in the restaurant in the morning was great.

6

Katherine

Oct 7, 2025

·

Stayed 3 nights

Close to downtown, casino, and REAL events. The hotel is undergoing renovations, and not very pretty. Lots of walking to get from parking to room. Some rough looking people around the outside. Double room bathroom was quite cramped. Staff were great. Restaurant food and service also great.

4

Peter or Sophie

Jul 20, 2025

·

Stayed 1 night

Staff member who checked us in was pleasant. Hotel is currently under renovation. It’s old, carpets are old, halls don’t smell great, bathroom floors weren’t clean, bed was ok. Worst thing - it is adjacent to a train track and I did NOT enjoy a train blowing its horn at 5:20 am outside my window!!

6

arlene

Oct 19, 2025

·

Stayed 1 night

This hotel is under major renovation and is located in a very unsafe area. The hotel was not clear and very dated. I have stayed here in the past as it used to be great for families.

10

Sheila

Dec 22, 2024

·

Stayed 3 nights

Location good staff excellent restaurant and liquor off sale it has everything you would ever need all in one

8

Doug

Nov 6, 2025

·

Stayed 1 night

The clientele walking the parking lot makes it seem unsafe. Staff did handle it well.

8

Paula

Oct 20, 2025

·

Stayed 1 night

We enjoy staying at the 7 oaks however, there should maybe be security that stays on the premises. Checks inside and out. Area feels unsafe.

10

Barbara

Apr 16, 2025

·

Stayed 2 nights

Lots of restaurants all around and walkable distance.

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Dining

The on-site restaurant earns repeated praise for tasty breakfasts and friendly service, and many appreciate having a lounge/pub on property. There are occasional closures during renovations and a few cleanliness or service lapses.

Related guest reviews

10

Carol

Oct 19, 2025

·

Stayed 1 night

The hotel staff are always friendly and very helpful. It is quiet and has a great restaurant. Very relaxing

4

Eva

Aug 24, 2025

·

Stayed 2 nights

I said to my family “I’m glad we stayed here. Now we know we never need to come back.” The hotel was under construction (which I hadn’t been told) the area around the place was dirty and not from construction, there were shoeless, shirtless (what looked like homeless) people running in and out of the building at all hours, the pool/waterslide area was incredibly loud with music blaring, no supervision so kids were walking up the slide backwards, the side entrance areas were full of debris and dirt, we went to the Corner Pub inside the hotel and the woman who served us was not very knowledgeable about what they served and looked like she’d rather be ANYWHERE else but there. On the positive side - the beds were clean (not comfortable however, soft and shaky) and the staff was friendly and efficient.

8

Maritza

Jun 1, 2025

·

Stayed 1 night

Loved the pool area, and had lovely breakfast at the restaurant. Room had everything we needed. Will be back if we need a place to stay in Regina.

10

CHERYL

Jul 14, 2025

·

Stayed 2 nights

We stayed here years ago when it was a Best Western. The hotel has definitely seen better days but the new owners are doing complete renovations. The bed was comfortable and the room very spacious. We had breakfast and dinner in the hotel restaurant, the food was good. We will stay again when we are back in Regina

10

Krista

Oct 29, 2025

·

Stayed 1 night

Parking was good. The hotel part was under construction so during the day it got quite noisy. But thats to be expected. The pool area was really cool with the huge lighthouse and palm trees that were decorated with lights. We went to eat breakfast in the am and the food was phenomenal! But our server was even better. Super polite, and very fast!

6

Deairra

Aug 4, 2024

·

Stayed 1 night

The room itself was clean, but the hotel is pretty run down and their was a cockroach in our booth at the restaurant.

10

MELANIE

Sep 15, 2025

·

Stayed 3 nights

We had a wonderful stay at Seven Oaks! The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The hotel is currently undergoing major renovations and upgrades, but aside from seeing construction workers coming and going, there was no noise disturbance or inconvenience — we had full access to our room and the fitness area without any delays. The real highlight was the restaurant — the food was top-notch, and the service was excellent. The team went above and beyond to accommodate our special requests, which made our experience even better.

2

Amy

Mar 17, 2025

·

Stayed 1 night

Hotel smelled old and gross. Bugs in shower and on floor. Nothing like baseboards have been cleaned in a very long time. We got a pool access room thinking it would be fun and easy with the kids. Our room was tucked in the corner right near a door to the main area that slammed constantly throughout the night. The pool was open until ten and loud due to music and very rude people using the facilities. The pool is why we booked here but the pictures are better than what is in actuality. The pool had so many people in it, who did not consider anyone. The stairs to the waterslide were gross. The restaurant at the hotel was basic. My husband found a hair in his salsa. I usually only leave five star reviews but wouldn’t want a family to waste their money on it.

8

stewart

Oct 3, 2025

·

Stayed 1 night

We had supper and breakfast at the hotel. It was a short drive to Brandt Centre for the Bryan Adams concert. The staff were friendly and the price was great.

10

Toma

May 28, 2025

·

Stayed 1 night

Great in house dining for a good price.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$72
March	$71
April	$76
May	$87
June	$75
July	$76
August	$89
September	$75
October	$74
November	$78
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $66	18 $86	19 $79
20 $80	21 $79	22 $74	23 $71	24 $74	25 $77	26 $86
27 $71	28 $74	29 $72	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $114	3 $79
4 $71	5 $74	6 $81	7 $74	8 $81	9 $80	10 $78
11 $71	12 $71	13 $71	14 $71	15 $71	16 $89	17 $118
18 $74	19 $74	20 $74	21 $74	22 $76	23 $90	24 $119
25 $68	26 $71	27 $71	28 $71	29 $71	30 $77	31 $81

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Suite, Multiple Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly;Larger Room)

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Balcony (2Nd Floor;Pet Friendly)

Standard Room, 1 King Bed, Balcony (2Nd Floor;Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Suite, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Balcony (2Nd Floor;Pet Friendly)

Standard Room, 2 Double Beds, Refrigerator & Microwave (Pet Friendly)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Seven Oaks Hotel Regina, SureStay Collection by Best Western

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Prices for upcoming dates