Name: Richmond Inn and Suites
Address: 3020 East Main Street, Richmond, Indiana, United States of America, Richmond, Indiana, US
Price range: $53–$68 per night
Rating: 5.97

What guests think

Reviews of Richmond Inn and Suites describe a very basic, older motel that offers low prices, quiet nights, and occasionally updated rooms, but experiences vary widely, especially around cleanliness, maintenance, surprise cash deposits, and service consistency.

Many budget-focused travelers praised the low price, comfortable beds, and welcoming staff. Others reported serious problems, including dirty rooms, odors or pests, and disputes over unexpected cash deposits or refunds. Rooms are generally dated, with some renovations underway, and a few noted weak Wi‑Fi or plumbing issues. Expect a no-frills stopover where value can be good but quality and policies are inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are very basic with few amenities and no on-site dining noted. Parking is generally easy, though a few guests reported broken or missing in-room equipment (e.g., microwave or coffee maker).

Related guest reviews

10

Diane

Oct 14, 2023

·

Stayed 1 night

The room was clean, the check in process was efficient, there weren't any amenities and the facility was older, but I needed a room quickly and this one was available. It was perfectly adequate for me.

8

Jeff

May 12, 2025

·

Stayed 1 night

On busy holidays o could see parking being a problem and spots in the walls are fraying but otherwise it’s fine and drama free

10

Teresa

Jul 9, 2024

·

Stayed 1 night

Only thing missing was a coffee pot. Will return. Very hospitable service..

2

Kelly

Dec 22, 2025

·

Stayed 3 nights

Microwave didn't work right wifi sucked I'll never stay there again

4

Cathleen. Bo

Jun 2, 2023

·

Stayed 1 night

Not handicap accessible for wheelchairs, odor out dated decor including wallpaper coming off walls.

6

CLIFFORD E

Aug 5, 2025

·

Stayed 1 night

This is a very basic no frills motel. Room and bathroom was clean and A/C worked but not much else to talk about. Furniture was older and had quite a bit of wear on it. No food on site will have to walk or drive to nearby restaurant. There are restaurants in the area this is on a busy commercial road.

8

Tom

Sep 9, 2024

·

Stayed 1 night

The room interior is updated (renovated), clean, and quiet. The new owners are now diligently improving the exterior with fresh paint, masonry and carpentry repair. They definitely have their priorities straight. interior first, exterior to follow. I do miss a Gideon's Bible in the room. But that lacking seems to be universal nowadays.

6

Richard

Jul 17, 2023

·

Stayed 4 nights

The price was very reasonable. They were doing some remodeling. Room was clean except the carpet needed replaced. Trim was missing around some of the baseboard areas.

8

Susan

Dec 11, 2025

·

Stayed 1 night

Beds were comfortable and parking was a breeze

4

Salem

Feb 17, 2024

·

Stayed 1 night

Night manager was rude and dismissive, visibly peeling paint and mold in the room, but no bugs. Smoke detector had been ripped out of the wall at some point and never replaced.

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Cleanliness

Cleanliness is inconsistent: while many guests found rooms clean and adequate, others reported odors, dirty linens or floors, mold, pests (roaches or bedbugs), and worn or damaged fixtures.

Related guest reviews

10

Theresa

Sep 12, 2025

·

Stayed 1 night

A typical 70's motel. No frills, but very quiet and clean. We would definitely stay here again.

4

Laura

Mar 22, 2025

·

Stayed 1 night

It's obviously a cheap hotel. The bedspread was dirty, the carpet was worn to threads, there was no hot water and the water pressure was terrible. The front desk started obsessively calling the room phone about 2 hours before check out, which is annoying when you're trying to pack up, clean up, and get dressed.

6

CLIFFORD E

Aug 5, 2025

·

Stayed 1 night

This is a very basic no frills motel. Room and bathroom was clean and A/C worked but not much else to talk about. Furniture was older and had quite a bit of wear on it. No food on site will have to walk or drive to nearby restaurant. There are restaurants in the area this is on a busy commercial road.

2

Amy

Aug 14, 2024

·

Stayed 1 night

The room was absolutely disgusting. One of the beds had stains on the mattress so my daughter and I had to sleep in one bed. The bathroom shower was so bad. We wouldn’t even shower in it, the floors in the room were so dirty that we could not walk without shoes on, I would not recommend this hotel to anyone

8

Tom

Sep 9, 2024

·

Stayed 1 night

The room interior is updated (renovated), clean, and quiet. The new owners are now diligently improving the exterior with fresh paint, masonry and carpentry repair. They definitely have their priorities straight. interior first, exterior to follow. I do miss a Gideon's Bible in the room. But that lacking seems to be universal nowadays.

2

Jason

Sep 6, 2024

·

Stayed 2 nights

Place is the worst, they overcharged the room and we woke up covered in Bed Bugs and had to leave in the middle of the night with no refund,. Horrific!

2

Edward

Sep 9, 2023

·

Stayed 1 night

ROACHES EVERYWHERE. Woke up in the middle of the night and turned the lights on and there were roaches crawling all over the tables, my bags, and the floor. NEVER STAY HERE. ROACH MOTEL.

4

Matt

Sep 17, 2025

·

Stayed 1 night

Room was pretty dirty and had an odor

10

Lance

May 12, 2024

·

Stayed 1 night

Good experience. Staff very friendly and obliging. Very inexpensive place to stay but clean, quiet and comfortable. No roaches or other pests!! BIG PLUS! My DEFINITE go to for future overnight stays in Richmond!

4

Salem

Feb 17, 2024

·

Stayed 1 night

Night manager was rude and dismissive, visibly peeling paint and mold in the room, but no bugs. Smoke detector had been ripped out of the wall at some point and never replaced.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, though some have been updated; several guests slept well on firm or comfortable beds, and many found them quiet. A few mentioned weak Wi‑Fi or occasional noise from outside.

Related guest reviews

10

Theresa

Sep 12, 2025

·

Stayed 1 night

A typical 70's motel. No frills, but very quiet and clean. We would definitely stay here again.

8

Gary

Nov 29, 2023

·

Stayed 1 night

The bed was awesome. I love a very firm mattress and the one in my room was perfect for me.

8

Greg

Aug 10, 2025

·

Stayed 1 night

A good value for a one night stay. Nothing fancy, but quiet and comfortable.

10

Peter

Dec 2, 2022

·

Stayed 1 night

Wifi could of been updated because signal is weak inside room,other then that they are great people and the remodel is looking good

2

Kelly

Dec 22, 2025

·

Stayed 3 nights

Microwave didn't work right wifi sucked I'll never stay there again

8

Anil

Jan 9, 2024

·

Stayed 1 night

Basic but clean property, will be perfect for an overnight stay

8

Harry

Oct 23, 2023

·

Stayed 2 nights

Bathroom in need of some work. Sink & toilet drained very slow. Others outside being loud. Otherwise a comfortable stay for the price.

6

CLIFFORD E

Aug 5, 2025

·

Stayed 1 night

This is a very basic no frills motel. Room and bathroom was clean and A/C worked but not much else to talk about. Furniture was older and had quite a bit of wear on it. No food on site will have to walk or drive to nearby restaurant. There are restaurants in the area this is on a busy commercial road.

8

Tom

Sep 9, 2024

·

Stayed 1 night

The room interior is updated (renovated), clean, and quiet. The new owners are now diligently improving the exterior with fresh paint, masonry and carpentry repair. They definitely have their priorities straight. interior first, exterior to follow. I do miss a Gideon's Bible in the room. But that lacking seems to be universal nowadays.

8

Susan

Dec 11, 2025

·

Stayed 1 night

Beds were comfortable and parking was a breeze

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Service

Service feedback is mixed: friendly, efficient check-in and a helpful owner were praised by many, but others cited rude interactions, repeated calls before checkout, overcharges, and unexpected cash-deposit or no-refund policies.

Related guest reviews

2

GREGORY

Apr 13, 2025

·

Stayed 1 night

The bathroom has holes in the ceiling the paint was coming off the walls and door! Sink had a crack! The power strip had a burnt outlet! Wanted to charge 50.00 cash for deposit and not give a receipt and nothing saying we would get I back in the morning!! Just over all terrible!

10

Jonathan

Jul 30, 2024

·

Stayed 1 night

Very friendly check in.

10

Teresa

Jul 9, 2024

·

Stayed 1 night

Only thing missing was a coffee pot. Will return. Very hospitable service..

6

Donald

May 16, 2024

·

Stayed 1 night

Front desk friendly.

2

Phyllis

Apr 16, 2024

·

Stayed 1 night

Clerk demanded a “cash” deposit that he later waived for me. There was no mention of this when I prepaid for my room.

10

Jesse

Jul 30, 2024

·

Stayed 1 night

The lady who checked us in was very nice & understanding.

4

Laura

Mar 22, 2025

·

Stayed 1 night

It's obviously a cheap hotel. The bedspread was dirty, the carpet was worn to threads, there was no hot water and the water pressure was terrible. The front desk started obsessively calling the room phone about 2 hours before check out, which is annoying when you're trying to pack up, clean up, and get dressed.

2

Amber

Sep 25, 2023

·

Stayed 2 nights

This is a scam. If gone through Expedia you have to pay one hundred CASH deposit. I was kicked out four hours after checking in for lighting a incense because it smelled bad. I lost all my money because it’s NO REFUND. I doubled checked before reserving this property to see if it had a deposit required. It doesn’t state anything about a deposit!! So the owner pocketed my hundred dollars cash and got paid through Expedia for a two night stay. I was only there for 4 hours!!! And had to find another place to stay. The condition of the room is nasty. I even had to check for bed bugs. I witnessed drug activity going on even. I wish I could attach photos. DO NOT go to this hotel!!! The owner running a scam. He collects cash deposit then kicks people out for any reason he can come up with.

10

Lance

May 12, 2024

·

Stayed 1 night

Good experience. Staff very friendly and obliging. Very inexpensive place to stay but clean, quiet and comfortable. No roaches or other pests!! BIG PLUS! My DEFINITE go to for future overnight stays in Richmond!

4

Salem

Feb 17, 2024

·

Stayed 1 night

Night manager was rude and dismissive, visibly peeling paint and mold in the room, but no bugs. Smoke detector had been ripped out of the wall at some point and never replaced.

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AI-generated summary based on recent guest reviews

Location

Set on a busy commercial road near restaurants and a short distance from the rose garden and city park; several guests also described a generally quiet setting. A few noted a rougher feel or activity in the parking area.

Related guest reviews

10

Theresa

Sep 12, 2025

·

Stayed 1 night

A typical 70's motel. No frills, but very quiet and clean. We would definitely stay here again.

8

Greg

Aug 10, 2025

·

Stayed 1 night

A good value for a one night stay. Nothing fancy, but quiet and comfortable.

10

Thomas

Mar 3, 2024

·

Stayed 1 night

Good location

6

CLIFFORD E

Aug 5, 2025

·

Stayed 1 night

This is a very basic no frills motel. Room and bathroom was clean and A/C worked but not much else to talk about. Furniture was older and had quite a bit of wear on it. No food on site will have to walk or drive to nearby restaurant. There are restaurants in the area this is on a busy commercial road.

2

Brandy

Jun 23, 2024

·

Stayed 1 night

Bathroom ceiling coming down, feces on the shower curtain, holes all over the walls from previous pictures, drugs deals in the parking lit

10

Elizabeth

Sep 6, 2023

·

Everything was great just gentleman was great it's quiet here it's kind of tucked into the way but it just it looks creepy outside the environment area it's all clean and stuff like that but it's just it gives me a bad vibe like it's something out of the ghetto

10

Lance

May 12, 2024

·

Stayed 1 night

Good experience. Staff very friendly and obliging. Very inexpensive place to stay but clean, quiet and comfortable. No roaches or other pests!! BIG PLUS! My DEFINITE go to for future overnight stays in Richmond!

10

Holly

Jul 18, 2023

·

Stayed 1 night

This is a couple of blocks away from Richmond's lovely rose garden and city park.

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Dining

Not enough information in reviews.

Related guest reviews

10

Diane

Oct 14, 2023

·

Stayed 1 night

The room was clean, the check in process was efficient, there weren't any amenities and the facility was older, but I needed a room quickly and this one was available. It was perfectly adequate for me.

10

Teresa

Jul 9, 2024

·

Stayed 1 night

Only thing missing was a coffee pot. Will return. Very hospitable service..

6

CLIFFORD E

Aug 5, 2025

·

Stayed 1 night

This is a very basic no frills motel. Room and bathroom was clean and A/C worked but not much else to talk about. Furniture was older and had quite a bit of wear on it. No food on site will have to walk or drive to nearby restaurant. There are restaurants in the area this is on a busy commercial road.

10

Rene

Jul 3, 2024

·

Stayed 1 night

Its not bad eating for the price

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AI-generated summary based on recent guest reviews

Month	Average price
January	$43
February	$52
March	$45
April	$51
May	$47
June	$49
July	$48
August	$53
September	$43
October	$42
November	$44
December	$42

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $67	10 $67	11 $67	12 $67
13 $67	14 $67	15 $68	16 $68	17 $67	18 $67	19 $68
20 $68	21 $68	22 $67	23 $68	24 $68	25 $67	26 $67
27 $67	28 $68	29 $68	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $68	2 $67	3 $68
4 $67	5 $68	6 $68	7 $67	8 $67	9 $68	10 $67
11 $56	12 $56	13 $53	14 $56	15 $56	16 $58	17 $56
18 $53	19 $54	20 $56	21 $54	22 $54	23 $56	24 $56
25 $53	26 $56	27 $53	28 $54	29 $56	30 $54	31 $63

Richmond Inn and Suites

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