Mt Cook Lodge and Motels

Very quiet considering the number of rooms. Friendly and helpful staff. Small, but enough space. Comfy bed. Heated tiles in bathroom were so lovely after a long day hiking in the snow. The laundry was a reasonable walk and a little hard to find, even with directions. Limited food options especially Monday and Tuesday nights, so be organised or prepared to pay $$$ for dinner at the Hermitage. It was good food but expensive. Dinner at the Chamois onsite was good food and reasonable priced, but only open Wednesday to Sunday.

Nice, clean lodge with a comfortable bed. No elevator.

Beautiful view of the mountains from the balcony. Motel style with bar and restaurant. Room was nice, reception area had an awful smell, not sure what is was, possibly the carpet. However, we were not staying in reception! So overall a nice property.

全体的には良かったのだけれど、一つだけ不便だったことは、客室に行くのに階段を利用するしかないこと。ほとんどの宿泊客が大きなスーツケースを持って移動しているのにスロープもなく階段しかないのは不便です。

Room was clean and pleasant. evening dinning was at the motel but all other meals had to be taken at the upscale facilities at the main lodge rather inconvenient.

Clean room and vehicle parking for national park.

This was a great experience and I loved the cafe upstairs!

The front desk staff was wonderful. When we arrived, we were assisted with our luggage, as this property does not have an elevator. We received advise and assistance on several other occasions and always felt like honored guests to this beautiful area.

I wanted to give a warning to anyone who might stay in the area. If you plan on eating dinner here I would try and pack something or stop in another city before getting to mount cook. I tried to eat at the sister restaurant which had 2 people in the entire room and they told me the soonest they could sit me was 2+ hours later, so I ate at the restaurant at mount cook and it was terrible but there are no other options. I was told there was breakfast at the other place as well but for the price I just drove away the next morning and found something an hour away. In addition, the parking situation doesn't seem to have enough spaces for cars that will be parking at the lodge. I watched multiple cars circle 3-4 times until someone left. The way the parking lot is shaped is also odd because it appears you can circle the lot but you end up in the back of the hotel where you have to maneuver in order to back up. There isn't an elevator either so I had to drag my suitcase upstairs. If you're of limited mobility there isn't an option for how to get to the second floor aside from the steps. Which is odd considering their lot has 4 handicap spaces. Overall, this stay was fine for one night in which I hiked in the area. I intended to do a tour but unfortunately that was cancelled due to weather. I think in the future I would stay in a neighboring city instead.

Conditions and location are excellent. Hotel has its own restaurant Price is reasonable and food amounts is very enough. However, it doesn't have lunch and dinner end at 9:00pm. If you come late, you can eat snack only.

Looks completely different from the pictures, and theres a weird smell in the lodge

was a clean warm place with magnificent views

Room is clean

Clean room, friendly staff

Beautiful view of the mountains from the balcony. Motel style with bar and restaurant. Room was nice, reception area had an awful smell, not sure what is was, possibly the carpet. However, we were not staying in reception! So overall a nice property.

Room was clean and pleasant. evening dinning was at the motel but all other meals had to be taken at the upscale facilities at the main lodge rather inconvenient.

Clean room and vehicle parking for national park.

We really enjoyed our stay here. Rooms seem updated and clean, and had great views (the front rooms have a better view of the mountains of course). Also the on site restaurant was perfect for dinner.

World class hotel facilities in a beautiful, remote location. I definitely feel I got my money’s worth for the comfort and services offered at this spotless, spacious hotel in the middle of a National Park.

We stayed for 2 nights. Very clean and modern room. Great shower and comfortable room. Loved being in the park for convenience to hiking. We weren’t thrilled with the pub or buffet though and there are very limited dining options in the park. We knew that going in, but probably wouldn’t stay here again for only that reason.

Our valley view room has the best sunset view of Mt Cook. Very modern and clean room. Comfortable beds. Easy access to all the attractions in the park. Had breakfast buffet every day, well worth the money!

Very quiet considering the number of rooms. Friendly and helpful staff. Small, but enough space. Comfy bed. Heated tiles in bathroom were so lovely after a long day hiking in the snow. The laundry was a reasonable walk and a little hard to find, even with directions. Limited food options especially Monday and Tuesday nights, so be organised or prepared to pay $$$ for dinner at the Hermitage. It was good food but expensive. Dinner at the Chamois onsite was good food and reasonable priced, but only open Wednesday to Sunday.

Spacious room with a kitchenette. Live the big balcony facing the forest

We found the Mount Cook Lodge & Motel to be very unique, in that the units were like small apartments. They had a kitchen, and besides a queen bed in the main room with a pullout sofa and a table, there was a separate bedroom with two twin beds. The bathroom had a heater, which was nice for cold mornings. Everything is close together, so even if you go do activities in the Hermitage, it's nice to come back to the Mount Cook Lodge where it's a little quieter and there are a fewer tourists.

Worst place we’ve ever stayed in New Zealand. It’s a cheap accommodation overall. In room 303, the heater didn’t work, the oven was broken, and the view was literally nothing. They provided cheap instant coffee, cheap utensils, a cheap mattress, and cheap pillows. The place is also isolated, with nothing around. I would not recommend it. We let Eddy, the manager, know about all the issues. The only “compensation” offered was a ticket to the theatre — a boring, cheap 30-minute video that they normally charge NZ$60 per person for. Total joke. Everyone walking out of that theatre looked angry, I can tell you. Even on YouTube you can find better and richer content. A complete shame.

The location in the park is great. The room was small, uninteresting and had a boring view. Staff said they could not change us to a room with a better view, even if we paid more, since we had booked through a third party. There were no options for grab and go coffee; you had to sign up for their expensive breakfast buffet. We ate dinner in the bar. The beet root salad was great, and the pork loin dinner was not.

Valley view room was superb, room clean and comfortable. Would have given 5 stars across the board however, still some issues they need to work out regarding their heater and telephone. Heater stopped working after we came back from dinner, luckily we found some extra blankets to keep us warm overnight. Phone was not working either.

Room above us was noisy. Options to eat and sleep are limited in the whole area, so felt good about the choice to do some great hiking.

This place exceeded my expectations! I initially thought it would be more like a lodge or motel, but it turned out to be beautifully luxurious and incredibly cozy. The bed is very comfortable, and the room is spacious and well-appointed. The staff are generally friendly and welcoming, which made the stay even more enjoyable. The only slight downside is that the view isn’t particularly impressive, but everything else more than makes up for it. Highly recommended! 🌟

Lovely renovated room, a little small but for two people it was great. It was fabulous to stay right at Mt Cook National Park and this was a highlight. Dinner was great and had great choices. Amazing location.

Check in too slow. Room available time was late. It was said 3pm but not available even at 4pm.

Clean room, friendly staff

I think everything about the accommodation was perfect. However, since it was the low season, we went to the front desk of the Hermit Hotel to check in. There were four staff members at the counter, but only two computers were available for use. As a result, we had to wait a long time. Moreover, there was no clear queuing system, and three families cut in line directly in front of us. Although we raised this issue with the front desk, they told us we still had to wait behind them, which made me feel very unfair.

Worst place we’ve ever stayed in New Zealand. It’s a cheap accommodation overall. In room 303, the heater didn’t work, the oven was broken, and the view was literally nothing. They provided cheap instant coffee, cheap utensils, a cheap mattress, and cheap pillows. The place is also isolated, with nothing around. I would not recommend it. We let Eddy, the manager, know about all the issues. The only “compensation” offered was a ticket to the theatre — a boring, cheap 30-minute video that they normally charge NZ$60 per person for. Total joke. Everyone walking out of that theatre looked angry, I can tell you. Even on YouTube you can find better and richer content. A complete shame.

The check-in location was very confusing. When I FINALLY located it, there was no parking out front. The 2 women at the reception were not very friendly. The grounds outside all around and the buildings exterior of the motels themselves were rundown. Paint chipping and peeling on exterior and doors, mildew, weeds growing out front, muddy and plant droppings all right outside of entrance. Overpriced and NO AMENITIES. The inside was surprisingly decent and clean.

Very helpful staff

Great location for Mount cook national park. Stay was great although they did charge us twice which was inconvenient

The front desk staff was wonderful. When we arrived, we were assisted with our luggage, as this property does not have an elevator. We received advise and assistance on several other occasions and always felt like honored guests to this beautiful area.

We had a wonderful time at the motel. Great views from the room. From the reception and visitor information staff and the house cleaning team all amazing.

We had an amazing experience at Mt Lodge during our visit to Mt Cook. The location is stunning, the lodge is clean and comfortable, and the atmosphere is warm and welcoming. A special shoutout to Wei at reception – she was incredibly helpful and friendly, going above and beyond to make our stay memorable. She gave us excellent recommendations for local hiking tracks, many of which we wouldn’t have discovered on our own. Her knowledge of the area really helped us make the most of our trip. Highly recommend Mt Lodge to anyone visiting Mt Cook – we’ll definitely be back!

Excellent location

Great views of the mountains and so convenient to the trails. Unfortunately we had bad weather

The motel is one of the best I ever stayed in during my New Zealand trip. It is new, parking is convenient, service is good. It is also near to the Tasman Valley track. I love my stay over there.

Room with a view down the valley was worth the extra cost. Requested in advance that beds be set as 2 singles. This hadn't been done but was quickly rectified. Limited dining options is our only grumble. Excellent base for a few days

Good location and view to Mt Cook

Great location for Mount cook national park. Stay was great although they did charge us twice which was inconvenient

Great property with amazing views inside the room and all around the property!! It's located in such a peaceful area. Looking forward to visiting again.

Room above us was noisy. Options to eat and sleep are limited in the whole area, so felt good about the choice to do some great hiking.

Lovely renovated room, a little small but for two people it was great. It was fabulous to stay right at Mt Cook National Park and this was a highlight. Dinner was great and had great choices. Amazing location.

We stayed for 2 nights. Very clean and modern room. Great shower and comfortable room. Loved being in the park for convenience to hiking. We weren’t thrilled with the pub or buffet though and there are very limited dining options in the park. We knew that going in, but probably wouldn’t stay here again for only that reason.

Very quiet considering the number of rooms. Friendly and helpful staff. Small, but enough space. Comfy bed. Heated tiles in bathroom were so lovely after a long day hiking in the snow. The laundry was a reasonable walk and a little hard to find, even with directions. Limited food options especially Monday and Tuesday nights, so be organised or prepared to pay $$$ for dinner at the Hermitage. It was good food but expensive. Dinner at the Chamois onsite was good food and reasonable priced, but only open Wednesday to Sunday.

Nice view. Room was comfortable. Dining is a drive away and limits breakfast availability

The room was great, staff were friendly and helpful. The food at the Chamois was amazing, better even than the buffet at the Hermitage.

Motel room with a gorgeous view. Comfy bed, decent shower. Noise from others was not an issue for us. For breakfast and lunch options you have to go to the Heritage, which is a 10-minute walk.

There was only one dinner option the first night - $85 pp buffet. It was nice, but more than I’d have liked to spend. From Wednesday to Sunday there’s another cheaper option at the lodge which served really great pizza and burgers. Super convenient for all that the national park has to offer. You just need to be aware of the food situation and be organised.

We were unaware that ALL dining options in the entire village were closed other than the buffet which cost $83 per person - how convenient! We had to cop it on the first night and get cold food from the cafe and store it in the mini fridge for the second night. They know how to make their money.

Room was clean and pleasant. evening dinning was at the motel but all other meals had to be taken at the upscale facilities at the main lodge rather inconvenient.

The location in the park is great. The room was small, uninteresting and had a boring view. Staff said they could not change us to a room with a better view, even if we paid more, since we had booked through a third party. There were no options for grab and go coffee; you had to sign up for their expensive breakfast buffet. We ate dinner in the bar. The beet root salad was great, and the pork loin dinner was not.

Conditions and location are excellent. Hotel has its own restaurant Price is reasonable and food amounts is very enough. However, it doesn't have lunch and dinner end at 9:00pm. If you come late, you can eat snack only.

We stayed for 2 nights. Very clean and modern room. Great shower and comfortable room. Loved being in the park for convenience to hiking. We weren’t thrilled with the pub or buffet though and there are very limited dining options in the park. We knew that going in, but probably wouldn’t stay here again for only that reason.