The Star and Garter Hotel
From
US$79
/ night
Select dates to see prices and availability
From
US$79
/ night
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Rooms
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at The Star and Garter in Andover, you'll be a 2-minute walk from River Test and 6 minutes by foot from Andover Museum and Museum of the Iron Age. This hotel is 13.6 mi (21.8 km) from Highclere Castle and 16.7 mi (26.8 km) from Winchester Cathedral.
What's nearby
River Test(0.1 Miles)
Andover Museum and Museum of the Iron Age(0.3 Miles)
Andover Leisure Centre(0.3 Miles)
The Lights Theatre(0.4 Miles)
Anton Lakes Nature Reserve(1 Miles)
Charlton Lakeside Leisure Centre(1.8 Miles)
Finkley Down Farm(2 Miles)
Hawk Conservancy Trust(4.3 Miles)
Museum of Army Chaplaincy(4.9 Miles)
Longstock Park(5.5 Miles)
Museum of Army Flying(6.4 Miles)
Forest Edge Kart Club(6.5 Miles)
Thruxton Kart Centre(6.8 Miles)
Thruxton Circuit(7 Miles)
North Wessex Downs(7.7 Miles)
The nearest major airport is Southampton (SOU)(28.3 Miles)
Location
High Street, Andover, England, United Kingdom
River Test (0.1 Miles)
Andover Museum and Museum of the Iron Age (0.3 Miles)
Andover Leisure Centre (0.3 Miles)
The Lights Theatre (0.4 Miles)
Anton Lakes Nature Reserve (1 Miles)
Charlton Lakeside Leisure Centre (1.8 Miles)
Room options
4
Budget Double Room
Room details
1 Double Bed
Sleeps 2
129 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Double Room
Room details
1 Double Bed
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Twin Room
Room details
2 Single Beds
Sleeps 2
215 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of The Star and Garter Hotel
8.5
Very good
Based on 1,023 verified reviews
Who stays here?
Business
20%
Couple
36%
Family
18%
Group
18%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At The Star and Garter Hotel, travellers highlight the central location and friendly staff, clean and comfortable rooms, and generally satisfying breakfasts, making it a solid, good-value choice for short stays in Andover.
Read moreWas this helpful?
What guests think
At The Star and Garter Hotel, travellers highlight the central location and friendly staff, clean and comfortable rooms, and generally satisfying breakfasts, making it a solid, good-value choice for short stays in Andover.
Common downsides include street noise from nearby nightlife, rooms that can run hot, and inconsistent showers or hot water. There is no on-site bar or evening restaurant, though eateries are close by; several guests found the car park access awkward to locate. Best suited to short, no-frills stays when convenience matters.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site parking is available and convenient once found, though several guests struggled to locate the entrance. There is no on-site bar or evening restaurant.
Related guest reviews
10
Mark
13 Apr 2025
·
Stayed 2 nights
A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
10
Darryl
8 Oct 2024
·
Stayed 1 night
Rooms were clean excellent parking and very convenient for a night out in town
Rooms were clean excellent parking and very convenient for a night out in town
10
Philip
28 Aug 2023
·
Stayed 1 night
Nice clean and friendly hotel, we stayed as a base to visit some local sites of highclere castle and the bombay saffire distillery. Rooms were clean and bed was comfortable, and you have tea and coffee facilities. Breakfast was good and served buffet style. There is no bar or restaurant on site , but there are plenty of pubs and restaurants nearby. Overall a good stay and would recommend.
Nice clean and friendly hotel, we stayed as a base to visit some local sites of highclere castle and the bombay saffire distillery. Rooms were clean and bed was comfortable, and you have tea and coffee facilities. Breakfast was good and served buffet style. There is no bar or restaurant on site , but there are plenty of pubs and restaurants nearby. Overall a good stay and would recommend.
8
John
22 Sept 2025
·
Stayed 1 night
Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.
Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.
8
TERRY
1 Apr 2025
·
Stayed 1 night
Only downside was access to the carpark which you have to drive about 800 yards to access
Only downside was access to the carpark which you have to drive about 800 yards to access
8
Carole
20 Mar 2025
·
Stayed 1 night
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
10
Trevor
25 Aug 2023
·
Stayed 1 night
Good value accommodation with easy access to town centre. Room self contained and very quiet. Breakfast very good. Parking very convenient and well marked.
Good value accommodation with easy access to town centre. Room self contained and very quiet. Breakfast very good. Parking very convenient and well marked.
8
Paul
2 Feb 2023
·
Stayed 3 nights
Shame hotel no longer has a bar or evening restaurant but there are a few places in town. Breakfast was very good. Staff all very nice and helpful.
Shame hotel no longer has a bar or evening restaurant but there are a few places in town. Breakfast was very good. Staff all very nice and helpful.
8
Cindy
18 Dec 2022
·
Stayed 1 night
Nice hotel in the centre of town, but the parking was a little difficult to find.
Nice hotel in the centre of town, but the parking was a little difficult to find.
8
Donna
28 Aug 2024
·
Stayed 2 nights
Good property lovely courtyard and nice room and bathroom. Breakfast was great. Only thing that was missing was a bar, rather than the fridge on reception. I would stay again and would recommend. D Harvey Nottingham
Good property lovely courtyard and nice room and bathroom. Breakfast was great. Only thing that was missing was a bar, rather than the fridge on reception. I would stay again and would recommend. D Harvey Nottingham
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean and well kept, with several guests praising housekeeping standards. Some maintenance issues recur, including weak or fluctuating showers, worn grout, and occasional missing towels.
Related guest reviews
10
Alan
23 Nov 2025
·
Stayed 1 night
Clean hotel, helpful staff, good location, good breakfast . Great value for money.
Clean hotel, helpful staff, good location, good breakfast . Great value for money.
6
Jim
28 Apr 2025
·
Stayed 1 night
Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
6
Ryan
17 May 2024
·
Stayed 1 night
Room for a bit tired, shower took forever to warm up room for a stuffy breakfast wasn’t great. The cook breakfast looked terrible. All dried out, stayed in the Wetherspoons next door before half the price.
Room for a bit tired, shower took forever to warm up room for a stuffy breakfast wasn’t great. The cook breakfast looked terrible. All dried out, stayed in the Wetherspoons next door before half the price.
8
Robert
20 May 2024
·
Stayed 2 nights
Staff and location were awesome. It was clean and safe. Convenient to shopping, and dinning. The only problem was the shower. It would not regulate no matter what I did. It was either too hot or too cold and nothing in between. Other than that I had an excellent time.
Staff and location were awesome. It was clean and safe. Convenient to shopping, and dinning. The only problem was the shower. It would not regulate no matter what I did. It was either too hot or too cold and nothing in between. Other than that I had an excellent time.
10
James
17 Sept 2024
·
Stayed 1 night
Lovely hotel with clean rooms.
Lovely hotel with clean rooms.
10
Karen
24 Apr 2025
·
Stayed 1 night
Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
6
Chithambaram
5 Apr 2025
·
Stayed 1 night
Stayed few times. We are disappointed this time. 1. the so called air cooler is the waste of space. When you switch it on and put either fan or cool mode, it make the noise that no nowe will sleep. Instead of this if they give us normal fan that would have been begetter. Since e the night is cool, we managed it buy owning the window. 2. The most disappoint met was the shower. You do not get steady hot water every 30 to 45 seconds you get the cold water and you get warm water and again back to cold water which was very cold 3. The mirror for shaving over the wash basin - not working. The pull cord is permanently in one position.
Stayed few times. We are disappointed this time. 1. the so called air cooler is the waste of space. When you switch it on and put either fan or cool mode, it make the noise that no nowe will sleep. Instead of this if they give us normal fan that would have been begetter. Since e the night is cool, we managed it buy owning the window. 2. The most disappoint met was the shower. You do not get steady hot water every 30 to 45 seconds you get the cold water and you get warm water and again back to cold water which was very cold 3. The mirror for shaving over the wash basin - not working. The pull cord is permanently in one position.
6
Trevor
5 Dec 2024
·
Stayed 1 night
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
2
Mick
7 Jun 2025
·
Stayed 2 nights
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
8
Sandra
13 May 2024
·
Stayed 1 night
It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly
It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from spacious and comfortable to small or dated, with several guests finding them too warm. Noise affects some front-facing or external-access rooms due to nearby nightlife and doors, while beds are often praised for comfort.
Related guest reviews
8
John
22 Sept 2025
·
Stayed 1 night
Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.
Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.
4
Eileen
7 Aug 2025
·
Stayed 1 night
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
10
Nicola
1 Dec 2024
·
Stayed 1 night
Have stayed at this hotel many times. Staff are always friendly and helpful. Rooms always warm and clean. Always get a good nights sleep in a comfy bed.
Have stayed at this hotel many times. Staff are always friendly and helpful. Rooms always warm and clean. Always get a good nights sleep in a comfy bed.
2
Jenni
6 Oct 2024
·
Stayed 1 night
The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
8
Gordon
20 Jun 2024
·
Stayed 1 night
Bathroom clean and fresh all white, bedroom very basic and old, needs modernisation.
Bathroom clean and fresh all white, bedroom very basic and old, needs modernisation.
6
Gemma louise
16 Sept 2023
·
Stayed 2 nights
The location is great, it's quite unfortunately it was incredibly hot in the room the fan was the slowest weekest fan possible, especially with the sockets bring so far from the bed it wasn't possible to both reach the cool air to sleep, it was very difficult to sleep in such a hot room with winter quilts, and do under sheet.
The location is great, it's quite unfortunately it was incredibly hot in the room the fan was the slowest weekest fan possible, especially with the sockets bring so far from the bed it wasn't possible to both reach the cool air to sleep, it was very difficult to sleep in such a hot room with winter quilts, and do under sheet.
8
Andy
15 Sept 2025
·
Stayed 2 nights
I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day
I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day
10
Karen
24 Apr 2025
·
Stayed 1 night
Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
8
Gavin
1 Sept 2024
·
Stayed 2 nights
A welcoming hotel that is starting to look a bit tired. Staff were very friendly and helpful. Rooms vary too much in size with some quite small.
A welcoming hotel that is starting to look a bit tired. Staff were very friendly and helpful. Rooms vary too much in size with some quite small.
8
Alison
12 Apr 2024
·
Stayed 2 nights
Nice clean comfortable twin room in the stable block so accessed from the car park. Due to location the front door has a code lock, this is fine and easy to use. Our room was right next to the door which meant that every time somebody entered or left it slammed shut. Not great early and late. There is a sign in the wall as you enter asking guests to be courteous but it would be better to adjust the door and tell people on check in to close quietly. It was the only downside to our stay as the room was great.
Nice clean comfortable twin room in the stable block so accessed from the car park. Due to location the front door has a code lock, this is fine and easy to use. Our room was right next to the door which meant that every time somebody entered or left it slammed shut. Not great early and late. There is a sign in the wall as you enter asking guests to be courteous but it would be better to adjust the door and tell people on check in to close quietly. It was the only downside to our stay as the room was great.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are consistently described as friendly, helpful and welcoming at check-in and throughout stays. A few isolated issues were noted, such as absent breakfast staff or an unhelpful interaction at checkout.
Related guest reviews
10
Amanda
16 Feb 2025
·
Stayed 1 night
Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
10
Kevin
4 Aug 2024
·
Stayed 1 night
Staff were great.
Staff were great.
6
Anne
16 Aug 2023
·
Stayed 2 nights
Firstly, the staff here are excellent. Everyone we met was very friendly and helpful. However we had a couple of issues: * we booked a twin but got a double and no twins were available. This was fine as I was travelling with my young son, but did make the stay less comfortable. * both my son and I slipped on the non-slip mat in the bath and I have a corker of a bruise on my leg * breakfast was generally fine but the bread was frozen which made the crusts really hard. The room was a decent size, a bit warm but there was an a/c unit in there which we really appreciated.
Firstly, the staff here are excellent. Everyone we met was very friendly and helpful. However we had a couple of issues: * we booked a twin but got a double and no twins were available. This was fine as I was travelling with my young son, but did make the stay less comfortable. * both my son and I slipped on the non-slip mat in the bath and I have a corker of a bruise on my leg * breakfast was generally fine but the bread was frozen which made the crusts really hard. The room was a decent size, a bit warm but there was an a/c unit in there which we really appreciated.
10
m
12 May 2025
·
Stayed 1 night
Staff were extremely pleasant and very helpful.
Staff were extremely pleasant and very helpful.
10
Gary
20 Nov 2023
·
Stayed 2 nights
Centrally located in Andover with its own car park, which is free for residents. Staff are really friendly and helpful, they really go the extra mile and are a credit to the hotel. Buffet style breakfast with so much choice.
Centrally located in Andover with its own car park, which is free for residents. Staff are really friendly and helpful, they really go the extra mile and are a credit to the hotel. Buffet style breakfast with so much choice.
10
Julie
6 May 2025
·
Stayed 1 night
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
10
Tony
13 Oct 2023
·
Stayed 2 nights
Really enjoyed our 2 night stay at this hotel. Very friendly and helpful staff & good room. Lovely selection of food on the buffet breakfast and very attentive young chap waiting on the table. Could not have asked for more.
Really enjoyed our 2 night stay at this hotel. Very friendly and helpful staff & good room. Lovely selection of food on the buffet breakfast and very attentive young chap waiting on the table. Could not have asked for more.
10
ben
28 Apr 2024
·
Stayed 2 nights
Had a lovely stay, was a drop of the hat booking. Lots of shops if you have forgotten anything. Staff was lovely especially Chris the night porter who couldn't do enough to help. Was biker friendly also due to the weather they let us stay an extra hour. The Breakfast was 2nd to none and breakfast staff where lovely didnt know the lady chef but she was very helpful and kept me loaded with coffee" she knows who she ls! Reception team again very helpful and kind. My partner and I almost wanted to stay another night, will book again when I the area. Kind Benjamin Jon Beard
Had a lovely stay, was a drop of the hat booking. Lots of shops if you have forgotten anything. Staff was lovely especially Chris the night porter who couldn't do enough to help. Was biker friendly also due to the weather they let us stay an extra hour. The Breakfast was 2nd to none and breakfast staff where lovely didnt know the lady chef but she was very helpful and kept me loaded with coffee" she knows who she ls! Reception team again very helpful and kind. My partner and I almost wanted to stay another night, will book again when I the area. Kind Benjamin Jon Beard
6
Trevor
5 Dec 2024
·
Stayed 1 night
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
8
Steven
26 Mar 2023
·
Stayed 1 night
We have stayed here a few times before as visitors to family who had been unwell recently. This stay unfortunately was for their funeral and we had attended that day & stayed one night. Everything was fine as we know the hotel until the morning of check out. We had breakfast & were sorting the car out as flowers in the boot from the funeral when suddenly a lady appeared & did not introduce herself just accused us of trying to possibly leave without paying! Her words were I’m not suggesting you were going to leave but I’m aware it’s happened before & I’m making sure! We were annoyed but understood why but she could have handled it much better. Also helps to know your guests & who have stayed beforehand. Maybe highlight this on the hotel CRM or system plus it was only one night..
We have stayed here a few times before as visitors to family who had been unwell recently. This stay unfortunately was for their funeral and we had attended that day & stayed one night. Everything was fine as we know the hotel until the morning of check out. We had breakfast & were sorting the car out as flowers in the boot from the funeral when suddenly a lady appeared & did not introduce herself just accused us of trying to possibly leave without paying! Her words were I’m not suggesting you were going to leave but I’m aware it’s happened before & I’m making sure! We were annoyed but understood why but she could have handled it much better. Also helps to know your guests & who have stayed beforehand. Maybe highlight this on the hotel CRM or system plus it was only one night..
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Right in the town centre, walkable to restaurants and shops, and convenient for local visits. The central setting brings nighttime and early-morning noise for some rooms, especially at weekends.
Related guest reviews
10
Mark
13 Apr 2025
·
Stayed 2 nights
A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
8
Janda
23 Oct 2024
·
Stayed 6 nights
Very central, close to transport, quit and good value.
Very central, close to transport, quit and good value.
2
Jenni
6 Oct 2024
·
Stayed 1 night
The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
8
Carole
20 Mar 2025
·
Stayed 1 night
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
8
Steven
18 Jun 2025
·
Stayed 1 night
Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early
Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early
8
Andy
15 Sept 2025
·
Stayed 2 nights
I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day
I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day
8
Douglas
15 Oct 2024
·
Stayed 2 nights
Basic but very clean and comfy enough. Need better/more pillows though. Good location in the heart of Andover. Nice friendly staff. Would stay again.
Basic but very clean and comfy enough. Need better/more pillows though. Good location in the heart of Andover. Nice friendly staff. Would stay again.
10
Paul
22 Dec 2023
·
Stayed 1 night
Always a pleasure to stay right in the centre in a comfy bed
Always a pleasure to stay right in the centre in a comfy bed
10
Jennifer
27 Oct 2025
·
Stayed 1 night
The people working here are lovely! We stayed here for the convenience of location and we did get the right value for our money.
The people working here are lovely! We stayed here for the convenience of location and we did get the right value for our money.
8
Sandra
13 May 2024
·
Stayed 1 night
It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly
It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for variety and taste, though several guests found elements average or poor value. There is no evening restaurant on-site, but there are plenty of nearby options.
Related guest reviews
10
Amanda
16 Feb 2025
·
Stayed 1 night
Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
6
Ryan
17 May 2024
·
Stayed 1 night
Room for a bit tired, shower took forever to warm up room for a stuffy breakfast wasn’t great. The cook breakfast looked terrible. All dried out, stayed in the Wetherspoons next door before half the price.
Room for a bit tired, shower took forever to warm up room for a stuffy breakfast wasn’t great. The cook breakfast looked terrible. All dried out, stayed in the Wetherspoons next door before half the price.
10
Philip
28 Aug 2023
·
Stayed 1 night
Nice clean and friendly hotel, we stayed as a base to visit some local sites of highclere castle and the bombay saffire distillery. Rooms were clean and bed was comfortable, and you have tea and coffee facilities. Breakfast was good and served buffet style. There is no bar or restaurant on site , but there are plenty of pubs and restaurants nearby. Overall a good stay and would recommend.
Nice clean and friendly hotel, we stayed as a base to visit some local sites of highclere castle and the bombay saffire distillery. Rooms were clean and bed was comfortable, and you have tea and coffee facilities. Breakfast was good and served buffet style. There is no bar or restaurant on site , but there are plenty of pubs and restaurants nearby. Overall a good stay and would recommend.
10
Gary
20 Nov 2023
·
Stayed 2 nights
Centrally located in Andover with its own car park, which is free for residents. Staff are really friendly and helpful, they really go the extra mile and are a credit to the hotel. Buffet style breakfast with so much choice.
Centrally located in Andover with its own car park, which is free for residents. Staff are really friendly and helpful, they really go the extra mile and are a credit to the hotel. Buffet style breakfast with so much choice.
4
Eileen
7 Aug 2025
·
Stayed 1 night
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
10
Fiona
7 Feb 2024
·
Stayed 1 night
Large comfy and clean room. Great beds and had everything we could need - iron & ironing board, hairdryer, toiletries etc. Breakfast had lots of choice and food was great Staff were friendly and helpful. Would definitely recommend it.
Large comfy and clean room. Great beds and had everything we could need - iron & ironing board, hairdryer, toiletries etc. Breakfast had lots of choice and food was great Staff were friendly and helpful. Would definitely recommend it.
10
ben
28 Apr 2024
·
Stayed 2 nights
Had a lovely stay, was a drop of the hat booking. Lots of shops if you have forgotten anything. Staff was lovely especially Chris the night porter who couldn't do enough to help. Was biker friendly also due to the weather they let us stay an extra hour. The Breakfast was 2nd to none and breakfast staff where lovely didnt know the lady chef but she was very helpful and kept me loaded with coffee" she knows who she ls! Reception team again very helpful and kind. My partner and I almost wanted to stay another night, will book again when I the area. Kind Benjamin Jon Beard
Had a lovely stay, was a drop of the hat booking. Lots of shops if you have forgotten anything. Staff was lovely especially Chris the night porter who couldn't do enough to help. Was biker friendly also due to the weather they let us stay an extra hour. The Breakfast was 2nd to none and breakfast staff where lovely didnt know the lady chef but she was very helpful and kept me loaded with coffee" she knows who she ls! Reception team again very helpful and kind. My partner and I almost wanted to stay another night, will book again when I the area. Kind Benjamin Jon Beard
6
Trevor
5 Dec 2024
·
Stayed 1 night
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
8
Paul
2 Feb 2023
·
Stayed 3 nights
Shame hotel no longer has a bar or evening restaurant but there are a few places in town. Breakfast was very good. Staff all very nice and helpful.
Shame hotel no longer has a bar or evening restaurant but there are a few places in town. Breakfast was very good. Staff all very nice and helpful.
8
Adrian
19 Dec 2024
·
Stayed 1 night
We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Hillary
2 weeks ago
·
Stayed 2 nights
lovely reception team - good location, not noisy. Lovely old building, in need of some updating - but overall by far the best lower priced option in Andover.
lovely reception team - good location, not noisy. Lovely old building, in need of some updating - but overall by far the best lower priced option in Andover.
10
Catherine
3 weeks ago
·
Stayed 1 night
Great room and very helpful staff
Great room and very helpful staff
10
Sian
3 weeks ago
·
Stayed 2 nights
We stayed for a couple of weeks while my son was doing some work experience in the area. Staff were amazing, so friendly and helpful. We felt very welcome there. Breakfast was excellent and well worth adding on. The hotel is in a great location to explore Andover and the surrounding area.
We stayed for a couple of weeks while my son was doing some work experience in the area. Staff were amazing, so friendly and helpful. We felt very welcome there. Breakfast was excellent and well worth adding on. The hotel is in a great location to explore Andover and the surrounding area.
8
David
3 weeks ago
·
Stayed 1 night
I had a really nice stay at the Star and Garter. The room was good, and the location was spot on. It’s right in the town centre, so everything was easy to get to and I could head out without having to think too much about getting around. It worked really well for my visit and I’d happily stay there again.
I had a really nice stay at the Star and Garter. The room was good, and the location was spot on. It’s right in the town centre, so everything was easy to get to and I could head out without having to think too much about getting around. It worked really well for my visit and I’d happily stay there again.
10
Vijay
1 Sept 2026
·
Stayed 1 night
Nice place to stay in Andover good clean place And good breakfast
Nice place to stay in Andover good clean place And good breakfast
FAQs about The Star and Garter Hotel
Is parking available at the hotel?
Yes, free self-parking is available on-site. However, parking is limited.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property has limited wheelchair accessibility, including designated accessible parking and facilities.
Where is the hotel located in relation to local attractions?
The hotel is located a 2-minute walk from River Test and a 6-minute walk from Andover Museum and Museum of the Iron Age. It is approximately 13.6 miles from Highclere Castle and 17.3 miles from South Downs National Park.
What are the policies for children staying at the hotel?
Children are allowed to stay at the hotel, but specific age policies regarding free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-21: 96.63211567261504USD
- 2026-10-22: 73.15424025668335USD
- 2026-10-23: 77.59480852915192USD
- 2026-10-24: 106.72322024150849USD
- 2026-10-25: 63.239029599563594USD
- 2026-10-26: 87.62220760217285USD
- 2026-10-27: 97.16211630509949USD
- 2026-10-28: 97.35911132537842USD
- 2026-10-29: 68.08512677910232USD
- 2026-10-30: 72.78134276781464USD
- 2026-10-31: 82.63339556529236USD
- 2026-11-01: 82.53825232706451USD
- 2026-11-02: 78.28690092903899USD
- 2026-11-03: 98.65048889772034USD
- 2026-11-04: 77.63743003015136USD
- 2026-11-05: 77.63743003015136USD
- 2026-11-06: 83.56264868023682USD
- 2026-11-07: 92.18570309474944USD
- 2026-11-08: 83.9823091690979USD
- 2026-11-09: 68.93444211803055USD
- 2026-11-10: 87.94911220449829USD
- 2026-11-11: 68.66465854158783USD
- 2026-11-12: 68.52477171196746USD
- 2026-11-13: 63.328957458377836USD
- 2026-11-14: 92.9850551844635USD
- 2026-11-15: 82.93315794694519USD
- 2026-11-16: 99.12011263579559USD
- 2026-11-17: 87.94911220449829USD
- 2026-11-18: 79.40600412281799USD
- 2026-11-19: 68.66465854158783USD
- 2026-11-20: 73.82049962876128USD
- 2026-11-21: 93.6844893325653USD
- 2026-11-22: 84.64178298600768USD
- 2026-11-23: 78.1570084606247USD
- 2026-11-24: 69.32412808008957USD
- 2026-11-25: 85.63890876626587USD
- 2026-11-26: 68.62468965357971USD
- 2026-11-27: 85.77087198417664USD
- 2026-11-28: 72.67143046499633USD
- 2026-11-29: 84.5318706831894USD
- 2026-11-30: 83.75249875907134USD
- 2026-12-01: 85.81084087218476USD
- 2026-12-02: 71.65224949123764USD
- 2026-12-03: 80.99472249785615USD
- 2026-12-04: 66.92605897572327USD
- 2026-12-05: 76.45837778276825USD
- 2026-12-06: 86.07062580901336USD
- 2026-12-07: 71.65224949123764USD
- 2026-12-08: 71.29415529422378USD
- 2026-12-09: 70.21340802861786USD
- 2026-12-10: 72.08190006289672USD
- 2026-12-11: 66.15667713440322USD
- 2026-12-12: 74.39004130844879USD
- 2026-12-13: 85.88078428699494USD
- 2026-12-14: 71.2225946411705USD
- 2026-12-15: 71.65224949123764USD
- 2026-12-16: 68.90446331282044USD
- 2026-12-17: 71.65224949123764USD
- 2026-12-18: 66.14668705160523USD
- 2026-12-19: 75.5491048334198USD
- 2026-12-20: 93.7210868350296USD
- 2026-12-21: 78.58316357290649USD
The front desk is open during the following times:
- Monday - Saturday: 9:00 AM - 10:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Popular amenities
Parking
Housekeeping
Banquet facilities
Garden
Luggage storage
Designated smoking area
Services
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
24-Hour Front Desk
Activities
Garden
Outdoor Furniture
Terrace
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
General
Wheelchair Accessible (Limited)
Internet
Free wi-fi