Perla Maya Hotel
From
US$65
/ night
Select dates to see prices and availability
From
US$65
/ night
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 8:00 AM to 10 AM.
Rooms
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and fans, and housekeeping is provided daily.
Location
With a stay at Perla Maya Hotel in Panajachel, you'll be a 5-minute walk from Lake Atitlán and 6 minutes by foot from La Galeria. This hotel is 0.6 mi (0.9 km) from Casa Cakchiquel Arts Center and 0.6 mi (1 km) from Azul Maya Archaeological Museum.
What's nearby
Lake Atitlán(0.2 Miles)
La Galeria(0.3 Miles)
Casa Cakchiquel Arts Center(0.4 Miles)
Azul Maya Archaeological Museum(0.6 Miles)
Church of Saint Francis(0.8 Miles)
Panajachel Municipal Market(0.8 Miles)
Piedra del Zope(1 Miles)
Atitlan Reserve Butterfly Garden(1.4 Miles)
San Jorge Lookout(2.8 Miles)
Pintando Santa Catarina Palopó(3 Miles)
Santa Catarina Palopo Church(4.1 Miles)
Tzantizotz Nature Reserve(10.4 Miles)
Los Elementos Day Spa(12.6 Miles)
Pascual Abaj(14.7 Miles)
Chichi Cemetery(14.7 Miles)
Quetzaltenango (AAZ-Los Altos)(51.3 Miles)
La Aurora Intl. Airport (GUA)(69.8 Miles)
Parking
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Location
0 Avenida 6-69, Calle del Río, Zona 2, Panajachel, Guatemala
Lake Atitlán (0.2 Miles)
La Galeria (0.3 Miles)
Casa Cakchiquel Arts Center (0.4 Miles)
Azul Maya Archaeological Museum (0.6 Miles)
Church of Saint Francis (0.8 Miles)
Panajachel Municipal Market (0.8 Miles)
Room options
3
Classic Triple Room, Multiple Beds
Room details
1 Large Double Bed
and 1 Single Bed
Sleeps 3
Wi-Fi (Free)Sofa BedPrivate Bathroom
3
Premium Room, Accessible
Room details
1 Double Bed
and 2 Single Beds
Sleeps 4
Wi-Fi (Free)Sofa BedPrivate Bathroom
3
Deluxe Double Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
Wi-Fi (Free)Sofa BedPrivate Bathroom
4
Family Room, Multiple Beds
Room details
1 Large Double Bed
and 3× Single Beds
Sleeps 5
Wi-Fi (Free)Sofa BedPrivate Bathroom
Guest reviews of Perla Maya Hotel
8
Very good
Based on 278 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Perla Maya Hotel receives frequent compliments for warm, helpful staff and an included breakfast, alongside mixed feedback on room comfort and upkeep and some location drawbacks such as a rough access road and external noise.
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What guests think
Perla Maya Hotel receives frequent compliments for warm, helpful staff and an included breakfast, alongside mixed feedback on room comfort and upkeep and some location drawbacks such as a rough access road and external noise.
Several guests enjoyed rooftop and lake views, a clean pool, and secure parking, though lounging space by the pool is limited and there is no elevator. Common room issues include hard or thin mattresses, limited outlets, lack of air conditioning with fans on request, weak in-room Wi-Fi, and occasional ants, mold, low water pressure, or hot water problems. Overall, expect a budget-friendly, basic stay with standout staff and views but uneven consistency.
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AI-generated summary based on recent guest reviews
Facilities
Guests mention a clean pool and rooftop terraces with lake views, plus secure parking; however, there is no elevator and there’s little or no lounge furniture by the pool.
Related guest reviews
10
May Flor
21 Feb 2024
·
Stayed 1 night
Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.
Budget friendly hotel with great and helpful staff and good facilities. View of volcano is great too. Will stay here again.
4
Eric
6 Jun 2024
·
Stayed 1 night
Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone
Was listed by Expedia as having an elevator, instead no elevator and steep stairs 3 third and fourth floor rooms. Either Expedia is a horrible company or the hotel is lying. Hotel is over 30 years old, never had an elevator and never will. I have a bad back and can't climb stairs. Place is over priced, room was in front of the stairs so heard everyone
8
Matthew
22 Nov 2025
·
Stayed 2 nights
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
10
Carlos
11 Feb 2025
·
Stayed 2 nights
Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea
Bien atendido Desayuno completo y a gusto parqueo excelente vista y espacio para disfrutar en la azotea
10
Ernesto
24 Apr 2023
·
Stayed 1 night
Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos
Nos atendieron muy bien desde que llegamos, hasta pudimos dejar el carro después del check out en lo que regresabamos de pasear por el lago, la atención muy bien, el lugar muy bonito y la piscina fria, igualmente la disfrutamos
8
Graham
5 Feb 2025
·
Stayed 14 nights
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
8
ligia
28 May 2023
·
Stayed 1 night
El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!
El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!
8
Bart
4 Mar 2025
·
Stayed 1 night
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
10
Amy
11 Sept 2023
·
Stayed 2 nights
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
8
Miriam
21 Feb 2025
·
Stayed 5 nights
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many note clean rooms, but others report deeper-clean issues such as bathroom mold, ants or worms, and some neglected common areas.
Related guest reviews
6
Juan
26 Oct 2025
·
Stayed 1 night
A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.
A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.
8
Jose
9 Oct 2024
·
Stayed 3 nights
Room spotless,
Room spotless,
10
Kristina
25 Feb 2024
·
Stayed 5 nights
A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.
A hidden gem. Super clean. Wonderfully dated. A nice roof top terrace. A hearty breakfast.
8
Simon
21 Feb 2023
·
Stayed 2 nights
Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.
Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.
8
Graham
5 Feb 2025
·
Stayed 14 nights
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
8
ligia
28 May 2023
·
Stayed 1 night
El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!
El hotel muy limpio, el desayuno típico muy rico y el personal muy servicial y atento. Fueron muy amables de dejarnos parquear después del.check Out y eso se agradece porque facilitó muchsimo el resto de. Uestra estancia en Pana!!!
6
Celia
2 Mar 2025
·
Stayed 2 nights
The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.
The staff was so amazing and attentive. Our first room had an ant infestation and the bathroom ceiling had mold which caused a smell in the bathroom. There was no extra toilet tissue and you have to ask them for it. There should always extra bathroom tissue in the bathroom especially when 5 people are staying in a room. The mattresses on the bunk beds were super thin and you could feel the wood on your back. Very uncomfortable. The staff saw our first review and immediately offered to move us to a new room. We moved to a new room and the staff was so gracious to move our things while we were at our outings. The second room was nice but the shower was backed up like the first room. The breakfast was the highlight of our stay and the view on the top floor. There were 2 options for breakfast included in our stay both delicious. There is some noise at night from the neighbors, dogs, cats and rooster. The rooster at 12am was really a bummer. It was hard to rest. I want to express how grateful and amazing the staff were.
4
Luis
12 Oct 2024
·
Stayed 1 night
El hotel le faltaba limpieza en las areas comunes.
El hotel le faltaba limpieza en las areas comunes.
10
Amy
11 Sept 2023
·
Stayed 2 nights
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
10
Randall
17 Feb 2026
·
Stayed 1 night
Limpeza
Limpeza
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and sometimes small, with great views from upper floors or terraces, but comfort and amenities vary: hard or thin mattresses, limited outlets, no air conditioning (fans on request), weak in-room Wi-Fi, and occasional noise.
Related guest reviews
10
Diane
26 Oct 2024
·
Stayed 2 nights
We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!
We really enjoyed our stay at Perla Maya. The view was amazing. We had a private terrace. The staff was very friendly and helpful. They provided a good breakfast. There were barking dogs in the neighborhood at night that could be annoying, but that seems common in the area. We would definitely recommend Perla Maya!
8
Luis
19 Mar 2024
·
Stayed 2 nights
Kinda noisy with dogs barking and people partying till midnight
Kinda noisy with dogs barking and people partying till midnight
10
Gerarda Sarahi
13 Feb 2024
·
Stayed 1 night
Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.
Es un hotel limpio, tiene una ubicacion buena cerca del lago, las camas no son muy comodas.
6
Tim
27 Feb 2024
·
Stayed 6 nights
I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.
I ended up here when my other reservation was cancelled. The first room wasn’t very good - rock hard bed and couldn’t open a window to get any fresh air. The second room was better (great view of the volcano) but noisier (barking dogs) Also wifi didn’t reach the room and the shower didn’t have any hot water. Decided to just stick it out. They don’t speak a word of English so led to some confusion over how long I wanted to stay but we managed to sort it out eventually. The pool is nice but could use some lounge chairs so you can hang out there a bit. Breakfast lot was good.
6
Temys
1 Dec 2025
·
Stayed 1 night
El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.
El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.
8
jeymi
12 Aug 2025
·
Stayed 1 night
the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).
the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).
6
Juan
5 Feb 2024
·
Stayed 1 night
El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.
El personal muy amable, bien para pasar la noche, aunque las camas un poco incómodas. No había ropa de cama adicional. Por lo demas bien, bastante seguro por cierto.
8
Bart
4 Mar 2025
·
Stayed 1 night
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
The property is clean and in a good location... The rooms are small & there are ants in the room. The reception is friendly but slow. Pretty typical for Latin America. The pool is very clean and modest in size, but there is no place to lay out and no furniture to do it on.
8
Miriam
21 Feb 2025
·
Stayed 5 nights
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
It was nice especially the view from the terrace and even from our 3rd floor room. It’s on the one end of town but we didn’t mind walking and it felt safe. Showers took awhile to get hot and low water pressure but nice atmosphere. Perfect midrange option.
2
Mahnaz
22 Aug 2025
·
Stayed 1 night
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly and helpful, but experiences are inconsistent, with repeated issues around reservations or room allocation, payment surcharges, slow or rude interactions, and breakfast not served on time in some cases.
Related guest reviews
2
Ramon
27 May 2024
·
Stayed 1 night
When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.
When I booked the hotel I chose to pay at the property. The hotel were exchanging to quetzales at a very high rate and said we had to pay 5% more if we paid with credit card. When I mentioned we were not happy they said “if you are not happy here don’t stay here” so we chose to not stay and looked for another hotel. I’ll give them 0 stars, bathrooms smelled like bleach and the property smell as full of mosquitos. Use this hotel as last option and also bring dollars in cash.
10
Yolanda
18 Apr 2025
·
Stayed 1 night
compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
2
Melvin
14 Jan 2024
·
Stayed 1 night
I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.
I booked two rooms for 4 adults and 2 kids. We arrived to the property and the staff was rude, they told me that I booked just one room, I had my reservation and confirmation with me, but they didn’t care. I was dissapointed about the way they handle the situation, the lack of customer service was bad, they didn’t even offer options to solve the issue. This is not a free service, we are paying for it, they could do better. At the end I left to find a different hotel.
2
Julio
18 Aug 2025
·
Stayed 2 nights
Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel
Me cancelaron la reserva horas antes de mi llegada, por lo que ya no me hospedé en el hotel
10
Gabriel
18 Mar 2025
·
Stayed 4 nights
Amazing staff
Amazing staff
4
Joris
19 Nov 2024
·
Stayed 4 nights
Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.
Arrived at the hotel and the clerk tried to dump me in a cheap room instead, while I booked a deluxe room. They said the room was already occupied!?!! Not only that owner tried to charge me 20 euro more for a cheaper room. Breakfast and facilities okay but not great. Wifi was very poor.
4
Max
8 Jan 2026
·
Stayed 3 nights
Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
4
Olimpia
9 Mar 2025
·
Stayed 1 night
La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.
La reservación no se cumplió como se solicitó en la aplicación, me terminaron brindado una habitación barata y pagué el hospedaje caro. Me dijeron que si me daban la habitación correcta tenia que esperar a las 06:00 de la tarde y debía entregar la llave y esperar, tuvimos que tomar la habitación que me dieron porque veníamos de un viae cansado y necesitabamos descansar, nuestro Chek in fue a las 03:00 PM, teníamos que esperar 3 horas o más.
10
Rosa
9 Mar 2025
·
Stayed 3 nights
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
10
Melissa
28 Feb 2024
·
Stayed 3 nights
The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.
The staff here was incredibly hospitable and thoughtful. They sincerely want you to enjoy your stay and are kind and sweet. The rooms are basic, but comfortable, and it was a quiet place to stay.
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AI-generated summary based on recent guest reviews
Location
Generally walkable to the lake and town with views from higher floors, but access may be via a rough or unpaved road and recurring external noise (dogs, roosters, nearby venues); a few guests felt the area looked unsafe.
Related guest reviews
4
Paulina
2 Sept 2024
·
Stayed 1 night
Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo
Hay fotos tomadas en ángulos que no tienen nada que ver con el hotel, son engañosas…el hotel es viejo y totalmente descuidado, para ingresar tienes que agarrar un callejón peligroso y no está pavimentado gran parte del suelo, la persona que nos atendió por la noche se encontraba en estado inconveniente…tache para todo
8
Luis
19 Mar 2024
·
Stayed 2 nights
Kinda noisy with dogs barking and people partying till midnight
Kinda noisy with dogs barking and people partying till midnight
4
Vanessa
18 Feb 2024
·
Stayed 1 night
This hotel is not in a safe location. We moved to a different hotel.
This hotel is not in a safe location. We moved to a different hotel.
8
David
15 Apr 2025
·
Stayed 2 nights
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
10
Brenda
17 Jul 2024
·
Stayed 4 nights
The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.
The road in front of the hotel was not smooth and it looked not safe. but other than that the hotel was very clean.
8
Simon
21 Feb 2023
·
Stayed 2 nights
Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.
Walkable to the lake and main hotel area, at the edge of the town near a large parking area. Good panorama view on 3rd floor. It has a very loud circus next door that stops around 10pm. The shower works but has considerable mould. Bed was clean but hotel shows much evidence of low levels of maintenance.
8
Karen
7 Aug 2023
·
Stayed 5 nights
The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!
The hotel was away from the main streets and would have thought it would have therefore been quieter but far from if! The noise of either dogs barking and/or cockerels at it throughout various points in the night didn’t make it a restful stay. This wasn’t the hotel’s fault though. Rooms are clean, breakfast was provided which is simple but nice. The staff were friendly but everything in Spanish so bring your translator!
8
Joseph
13 Dec 2022
·
Stayed 4 nights
Great location
Great location
10
Amy
11 Sept 2023
·
Stayed 2 nights
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
We really enjoyed our stay at Perla Maya! The location is beautiful with great views of volcanoes. It is off the beaten path which we enjoyed, as it provided a quiet & peaceful visit and it was amazing to sit outside for a delicious tipico breakfast! Room was clean, we had 4 ppl and it didn't feel too small, bathroom was very clean & spacious! The staff were very friendly & helpful with recommendations on getting around. Secure parking area is well lit & safe.
10
Rosa
9 Mar 2025
·
Stayed 3 nights
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely appreciated as tasty and included with two simple options; however, variety is limited and there are occasional service lapses such as late opening or a missed breakfast.
Related guest reviews
6
Juan
26 Oct 2025
·
Stayed 1 night
A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.
A nuestra llegada nos comentaron que el desayuno estaba incluido al día siguiente, sin embargo, estuvimos esperando hasta 7:30 am y nunca nos dieron el desayuno. No cuentan con secador de pelo y las conexiones para toma corriente son escasas en la habitación. El lavabo tenía pequeños gusanos.
8
Matthew
22 Nov 2025
·
Stayed 2 nights
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
10
ARIANA
17 Jul 2023
·
The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!
The dirt road we turned into was a bit terrifying not knowing where we were headed, but once we arrived, a young man greeted us w a smile and asked if we were checking in. He led us to the lobby and I was so surprised at the cute and beautiful hotel. Breakfast was great, and the suggestions Jose Manuel gave us to go do where great! I will recommend this hotel to anyone coming to Panajachel!
6
Temys
1 Dec 2025
·
Stayed 1 night
El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.
El servicio excelente, el desayuno completo y muy bueno. Deben de mejorar el tener aunque sea un ventilador en las habitaciones ya que era cerrada y no tenia aire acondicionado, de noche da calor para dormir.
10
Mariano
17 Sept 2023
·
Stayed 1 night
Muy bueno! Rico desayuno y las habitaciones cómodas.
Muy bueno! Rico desayuno y las habitaciones cómodas.
8
Graham
5 Feb 2025
·
Stayed 14 nights
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
This hotel is better than most of the same standard. The bed linen was changed every day, there was a fresh towel everyday and a new roll of toilet paper regardless as well as new bars of hotel soap. This is quite an exceptional standard for the price of the room. The deep cleaning let it down however. The pool was always looked welcoming and clean but there was nowhere to relax around the pool at all. This was definately a disappointment and I found myself looking for other places that might allow day guests to use their pool. The breakfasts were lovely but there really needs to be more choice. There is American breakfast which is eggs or Guatemalan breakfast which is eggs. I did have to go and find somewhere else a couple of times just to avoid having eggs. Overall it was a lovely stay and is in a nice situation with views of the lake and not too much noise.
4
Max
8 Jan 2026
·
Stayed 3 nights
Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
10
Rosa
9 Mar 2025
·
Stayed 3 nights
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
8
Oro
5 Dec 2025
·
Stayed 3 nights
El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.
El desayuno está bien. Dan 2 opciones a elegir. Ambos están bien.
10
Stephany
21 Dec 2023
·
Stayed 2 nights
Desayuno exquisito y personal súper amable. Vistas preciosas!
Desayuno exquisito y personal súper amable. Vistas preciosas!
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AI-generated summary based on recent guest reviews
6
Zaairio
4 Aug 2026
·
Stayed 2 nights
Not really to our like, specially for the price, we were expecting a more comfortable stay. The staff was very helpful, but the rooms felt like a more like a motel 6, no a/c, very noisy and you don't really have privacy as the other tenants are right outside your door. The pool gets turned off at 6 pm and there's a dirt road that you have to drive to get to it. Once again staff was very helpful, but that's about it.
Not really to our like, specially for the price, we were expecting a more comfortable stay. The staff was very helpful, but the rooms felt like a more like a motel 6, no a/c, very noisy and you don't really have privacy as the other tenants are right outside your door. The pool gets turned off at 6 pm and there's a dirt road that you have to drive to get to it. Once again staff was very helpful, but that's about it.
10
David
8 Jun 2026
·
Stayed 2 nights
The hotel facility was super nice and supportive even with suggestions for things to do as a family
The hotel facility was super nice and supportive even with suggestions for things to do as a family
8
Flor de Maria
25 May 2026
·
Stayed 1 night
The pool and the terrace were great.
The pool and the terrace were great.
10
Selena
25 May 2026
·
Stayed 1 night
Great and cozy :)
Great and cozy :)
6
Edvin
18 May 2026
·
Stayed 2 nights
There was noise from barking dogs next door. The mattress was very hard so we had difficulty sleeping. Also, the shades hit the wall when pulled down and made noise at night.
There was noise from barking dogs next door. The mattress was very hard so we had difficulty sleeping. Also, the shades hit the wall when pulled down and made noise at night.
FAQs about Perla Maya Hotel
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of GTQ 175.00 per person, and it operates 24 hours.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located a 5-minute walk from Lake Atitlán and 6 minutes by foot from La Galeria. It is 0.6 miles from Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
Are children allowed at the property?
Children are allowed at the property, and kids can stay for free up to a certain age.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 60.446694552593236USD
- 2026-09-20: 67.30178273523332USD
- 2026-09-21: 67.71361089082718USD
- 2026-09-22: 68.03594774248124USD
- 2026-09-23: 68.33848667942047USD
- 2026-09-24: 68.20463070528031USD
- 2026-09-25: 67.91790908042908USD
- 2026-09-26: 68.27004133392334USD
- 2026-09-27: 58.30248536249161USD
- 2026-09-28: 69.53332871168136USD
- 2026-09-29: 69.08330603891373USD
- 2026-09-30: 69.53332871168136USD
- 2026-10-01: 59.012823682289124USD
- 2026-10-02: 60.62290081056595USD
- 2026-10-03: 60.62290081056595USD
- 2026-10-04: 68.38327612239839USD
- 2026-10-05: 68.73329327020646USD
- 2026-10-06: 68.38327612239839USD
- 2026-10-07: 70.03335195737839USD
- 2026-10-08: 72.30346029546737USD
- 2026-10-09: 62.03297126802445USD
- 2026-10-10: 61.13292592248917USD
- 2026-10-11: 68.38327612239839USD
- 2026-10-12: 69.9933532506752USD
- 2026-10-13: 68.38327612239839USD
- 2026-10-14: 68.73329327020646USD
- 2026-10-15: 68.38327612239839USD
- 2026-10-16: 60.62290081056595USD
- 2026-10-17: 60.62290081056595USD
- 2026-10-18: 62.93301223445893USD
- 2026-10-19: 70.03335195737839USD
- 2026-10-20: 73.46351913007737USD
- 2026-10-21: 74.12355033988953USD
- 2026-10-22: 74.20395938877107USD
- 2026-10-23: 69.4233256995964USD
- 2026-10-24: 73.80353441165924USD
- 2026-10-25: 69.9933532506752USD
- 2026-10-26: 74.11315435459137USD
- 2026-10-27: 74.20395938877107USD
- 2026-10-28: 63.29938970285416USD
- 2026-10-29: 63.658252634277346USD
- 2026-10-30: 65.01311138885498USD
- 2026-10-31: 59.922870894050604USD
- 2026-11-01: 65.88315551481247USD
- 2026-11-02: 61.58294859525681USD
- 2026-11-03: 63.67324229631424USD
- 2026-11-04: 65.01311138885498USD
- 2026-11-05: 61.10790374052048USD
- 2026-11-06: 59.61467853797913USD
- 2026-11-07: 65.01311138885498USD
- 2026-11-08: 59.363392596797944USD
- 2026-11-09: 63.658252634277346USD
- 2026-11-10: 60.13671114429474USD
- 2026-11-11: 61.122928435363775USD
- 2026-11-12: 65.01311138885498USD
- 2026-11-13: 63.604245184116365USD
- 2026-11-14: 65.01311138885498USD
- 2026-11-15: 63.727306674785616USD
- 2026-11-16: 61.10292470291138USD
- 2026-11-17: 63.34303182142258USD
- 2026-11-18: 59.9179225101471USD
- 2026-11-19: 63.604245184116365USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- No pets and no service animals are allowed at this property.
- Airport shuttle fee: GTQ 175.00 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Room service
Tour desk
Housekeeping
Activities
Swimming pool
Garden
Cycling
Fishing
Hiking
Child pool
Pool outdoor
Outdoor Furniture
Terrace
Parking
Parking
Free parking
Parking Onsite
Services
Tour desk
Housekeeping
Luggage storage
Self laundry
24-Hour Front Desk
General
Room service
Non-smoking rooms
Breakfast in the room
Family room
Internet
Free wi-fi