Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the hotel?

Yes, local cuisine breakfasts are available daily from 8:30 AM to 10:30 AM for a fee of approximately USD 13 for adults and children.

Does the hotel allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of USD 250 per vehicle (one way). Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

Where is the hotel located in relation to key landmarks?

The hotel is located in Las Terrenas, just a 4-minute drive from La Iglesia Beach and 6 minutes from Beach Garden Plaza. It is also 1.6 mi from Punta Popy Beach and 2.7 mi from Playa Ballenas.

Does the hotel have a swimming pool?

Yes, the property features three outdoor pools, including a children's pool. The pools are seasonal and operational hours may vary.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age, but specific age details are not provided.

Does the hotel provide extra beds or cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the hotel directly for any specific requests regarding additional bedding.

Xeliter Balcones del Atlantico - Las Terrenas

What guests think

At Xeliter Balcones del Atlantico - Las Terrenas, travelers praise the quiet, convenient setting near the beach and the spacious, family‑friendly apartments, but reviews range widely—from excellent experiences to disappointment with upkeep, broken amenities, and uneven guest service.

Many highlight friendly, responsive staff and appreciate the on‑site beach restaurant as well as occasional in‑unit breakfast delivery. Common concerns include malfunctioning or restricted air conditioning, intermittent hot water, and inconsistent cleanliness or maintenance, with isolated reports of construction noise and limited internet. Expect roomy condos in a great location, but verify unit condition and key amenities in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the beach access and on‑site beach restaurant/bar, and some units have private hot tubs or plunge pools. Recurring complaints cite AC restrictions or failures and occasional hot‑water or maintenance disruptions (including a construction episode).

Related guest reviews

10

paulino

20 Aug 2025

·

Stayed 2 nights

this was a last-minute decision, the property was very nice, my family was very happy with the room. the private patio and pool/jacuzzi were excellent. Liliana was great bringing us the breakfast that we had ordered during our stay. kirssy was very polite great at check in and check out very informative about the area. responded quickly to my questions. and always followed up. and was extremely helpful. looking forward to our next stay.

2

Jennifer

10 Nov 2025

·

Stayed 2 nights

No hot water in the facility, no food on site, paint is peeling, cleanliness of apartment was suboptimal, roaches swept under the couch. Active construction was ongoing downstairs in the unit below us on a Saturday with no prior warning which involved banging on pipes. Why one would rent out a space at that time is beyond me. Unneccessarily expensive for what is included. This place takes advantage of tourist and promotes itself as a 4/5 star resort. The experience was no where near this. Such a disappointment.

10

ACME

20 Mar 2024

·

Stayed 8 nights

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

6

guillermo

13 Jan 2022

·

Stayed 5 nights

El apartamento muy cómodo y limpio, pero tuvimos dos problemas el jacuzzi no funcionaba bien y no calentó el agua así que no lo usamos, y las televisiones de los cuartos no les funciona el satélite así que no se podían usar

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8

Marybeth

22 Feb 2025

·

Stayed 1 night

The apartment was spacious and comfortable with multiple balconies and a private hot tub. It was perfect for our family.

8

julio

19 Feb 2024

·

Stayed 2 nights

Un lugar muy agradable..solo estuve un inconveniente en la piscina.un trabajador que a pesar de ser de mi misma nacionalidad tenía prejuicios contra mi y mi invitados..en la recepción son muy profesionale y agradables.

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10

Martin

1 Apr 2024

·

Stayed 2 nights

Excelente lugar, seguridad, acceso a la playa, la pasamos super

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6

anibal

28 Jul 2025

·

Stayed 2 nights

Property limit and force restrictions on the usage of air conditioning in to the unit for saving money on energy, incredible for a beach destination in the middle of the Caribbean region.

4

Carolina

15 Nov 2023

·

Stayed 2 nights

El edificio tenía problemas con el agua caliente desde que llegamos, no debieron ponernos allí ya q son muchos edificios, el aire acondicionado se apagaba en la madrugada y no volvía a prender.

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10

Paul

17 Feb 2023

·

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean, comfortable spaces, but others note lapses such as not‑fully‑clean kitchens, bathroom mold, worn linens, and even pests. Overall standards and upkeep appear inconsistent.

Related guest reviews

8

Angela

17 Sept 2023

·

Stayed 2 nights

Tranquilo, limpio y muy agradable ambiente. Me gustaría más iluminación en las áreas comunes, es muy oscuro.

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2

Mouna

16 Dec 2025

·

Stayed 8 nights

Terrible stay I choose the most expensive hotel in order to pass good vacations and ended in a cheap place with AC not working, neither the jacuzzi ( it was a bath tub not a jacuzzi) the dryer was not functioning too. The staff didn’t speak English so the communication was really difficult. No cleaning services it was for an extra fee. Very old tv ( not even a smart tv ) with Spanish channels. Very old towels, rusted stove.

2

Jennifer

10 Nov 2025

·

Stayed 2 nights

No hot water in the facility, no food on site, paint is peeling, cleanliness of apartment was suboptimal, roaches swept under the couch. Active construction was ongoing downstairs in the unit below us on a Saturday with no prior warning which involved banging on pipes. Why one would rent out a space at that time is beyond me. Unneccessarily expensive for what is included. This place takes advantage of tourist and promotes itself as a 4/5 star resort. The experience was no where near this. Such a disappointment.

10

Daniel

15 Nov 2022

·

Stayed 3 nights

Good experience, clean, overall good.

8

Esther

14 Apr 2025

·

Stayed 2 nights

El personal extremadamente amable y servicial. Respondian rapidamente a todas nuestras preguntas, requerimientos e inquietudes. Los alrededores de la propiedad estaban un poco descuidados y faltos de mantenimiento. La villa estaba limpia pero el area de cocina no estaba completamente limpia. El baño tenia un poco de moho.

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10

Ana

31 Jan 2023

·

Stayed 2 nights

Cada elemento de este alojamiento me encantó, iniciando con lo básico: espacio, cocina, habitaciones, limpieza, areas verdes, piscina, distancia a la playa. No puedo mencionar siquiera algo que le falte a este alojamiento porque fue perfecto para mi, definitivamente mi destino favorito.

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8

Aldonsa

1 Nov 2025

·

Stayed 1 night

All clean, amenities good, except the air condition wanst function ok. The rest was fine.

10

Paul

17 Feb 2023

·

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

10

Sandra

21 Apr 2024

·

Stayed 1 night

The place was nice, clean and at a perfect location. Nothing wrong to say. I love it

10

TOMAS HERNANDEZ

8 Dec 2024

·

Stayed 1 night

Confortable, limpia y agradable.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and nicely decorated, with comfortable beds, multiple balconies, and layouts suited to families; some include private hot tubs. Repeated issues include malfunctioning or overly restricted AC, broken appliances, dim lighting, missing linens, weak locks, and limited internet.

Related guest reviews

10

Raymond

9 May 2024

·

Stayed 1 night

The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back!

2

Mouna

16 Dec 2025

·

Stayed 8 nights

Terrible stay I choose the most expensive hotel in order to pass good vacations and ended in a cheap place with AC not working, neither the jacuzzi ( it was a bath tub not a jacuzzi) the dryer was not functioning too. The staff didn’t speak English so the communication was really difficult. No cleaning services it was for an extra fee. Very old tv ( not even a smart tv ) with Spanish channels. Very old towels, rusted stove.

8

Michelle

16 Jan 2025

·

Stayed 2 nights

The three bedroom patio suite was stunning to walk into. On the whole it was a good stay. Just a few things that needed to be corrected for future guests. The dishwasher did not work and had stagnant smelly water in it and the smell tended to permeate the suite. The air conditioners only worked in two of the bedrooms, and the stove did not work. It was such a nice place we worked around it all. It was perfectly located, about a 5 min walk to The Mosquito restaurant.

6

Maritza

24 Feb 2025

·

Stayed 1 night

Close to the beach, beautiful vegetation and quiet location. Unfortunately I was not able to sleep. The air conditioning was set so cold and there were no blankets. Additionally there was no access to internet.

8

Elsa

7 Mar 2024

·

Stayed 7 nights

there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.

2

Ernesto Antonio

6 Aug 2025

·

Stayed 2 nights

Los aires no funcionaban, el apartamento no tenia sabanas para arroparse en la cama principal, la vajilla estaba sucia

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8

Marybeth

22 Feb 2025

·

Stayed 1 night

The apartment was spacious and comfortable with multiple balconies and a private hot tub. It was perfect for our family.

2

Dahiana

27 Aug 2024

·

Stayed 1 night

No me gustó el servicio y además el Aire acondicionado no estaba funcionando.

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8

Aldonsa

1 Nov 2025

·

Stayed 1 night

All clean, amenities good, except the air condition wanst function ok. The rest was fine.

10

Paul

17 Feb 2023

·

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

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AI-generated summary based on recent guest reviews

Service

Numerous guests praise friendly, responsive staff across security, reception, and housekeeping, plus efficient restaurant service. A minority reported slow or impolite check‑in, language barriers, and one pool‑area incident.

Related guest reviews

10

Raymond

9 May 2024

·

Stayed 1 night

The apartment was beautiful the space was clean and perfect for a large group. The staff was very friendly and professional, we will definitely be coming back!

2

Mouna

16 Dec 2025

·

Stayed 8 nights

Terrible stay I choose the most expensive hotel in order to pass good vacations and ended in a cheap place with AC not working, neither the jacuzzi ( it was a bath tub not a jacuzzi) the dryer was not functioning too. The staff didn’t speak English so the communication was really difficult. No cleaning services it was for an extra fee. Very old tv ( not even a smart tv ) with Spanish channels. Very old towels, rusted stove.

10

paulino

20 Aug 2025

·

Stayed 2 nights

this was a last-minute decision, the property was very nice, my family was very happy with the room. the private patio and pool/jacuzzi were excellent. Liliana was great bringing us the breakfast that we had ordered during our stay. kirssy was very polite great at check in and check out very informative about the area. responded quickly to my questions. and always followed up. and was extremely helpful. looking forward to our next stay.

10

ACME

20 Mar 2024

·

Stayed 8 nights

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

4

Jordana

2 Jan 2023

·

Stayed 1 night

I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all

8

Esther

14 Apr 2025

·

Stayed 2 nights

El personal extremadamente amable y servicial. Respondian rapidamente a todas nuestras preguntas, requerimientos e inquietudes. Los alrededores de la propiedad estaban un poco descuidados y faltos de mantenimiento. La villa estaba limpia pero el area de cocina no estaba completamente limpia. El baño tenia un poco de moho.

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8

julio

19 Feb 2024

·

Stayed 2 nights

Un lugar muy agradable..solo estuve un inconveniente en la piscina.un trabajador que a pesar de ser de mi misma nacionalidad tenía prejuicios contra mi y mi invitados..en la recepción son muy profesionale y agradables.

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4

carmen

25 Feb 2025

·

Stayed 2 nights

The only time we saw or worked with any staff was upon check in at the reception desk and when trying to check in our representative started to help guests who arrived after us. We tried to be patient but had driven several hours and had a new infant with us. The check in process was slow, unorganized, unpleasant and subpar. I would not recommend this property. There are plenty of better villas with better service and amenities.

10

Paul

17 Feb 2023

·

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

10

Madeline

3 May 2024

·

Stayed 3 nights

Great service

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AI-generated summary based on recent guest reviews

Location

Quiet, safe setting close to the beach and a short trip to Las Terrenas dining and shopping. Convenient for walking to nearby spots.

Related guest reviews

4

juan

19 Feb 2025

·

Stayed 2 nights

Close proximity to the beach.

8

Angela

17 Sept 2023

·

Stayed 2 nights

Tranquilo, limpio y muy agradable ambiente. Me gustaría más iluminación en las áreas comunes, es muy oscuro.

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10

Daniel

10 Mar 2024

·

Stayed 4 nights

It is in the perfect location, just outside of Las Terrenas. Quiet, peaceful, beautiful, but close to dining and shopping.

10

Dania

6 Jul 2025

·

Stayed 2 nights

We went for my birthday and everything was excellent!! The service, the beach and the amenities were perfect!!

8

Michelle

16 Jan 2025

·

Stayed 2 nights

The three bedroom patio suite was stunning to walk into. On the whole it was a good stay. Just a few things that needed to be corrected for future guests. The dishwasher did not work and had stagnant smelly water in it and the smell tended to permeate the suite. The air conditioners only worked in two of the bedrooms, and the stove did not work. It was such a nice place we worked around it all. It was perfectly located, about a 5 min walk to The Mosquito restaurant.

6

Maritza

24 Feb 2025

·

Stayed 1 night

Close to the beach, beautiful vegetation and quiet location. Unfortunately I was not able to sleep. The air conditioning was set so cold and there were no blankets. Additionally there was no access to internet.

10

Feliz

4 Sept 2025

·

Stayed 1 night

very well worth the money, great amenities close to everything felt safe

10

Martin

1 Apr 2024

·

Stayed 2 nights

Excelente lugar, seguridad, acceso a la playa, la pasamos super

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10

Sandra

21 Apr 2024

·

Stayed 1 night

The place was nice, clean and at a perfect location. Nothing wrong to say. I love it

10

Francisco

13 Jun 2025

·

Stayed 1 night

Muy tranquila.

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AI-generated summary based on recent guest reviews

Dining

The beachside restaurant earns positive remarks and breakfast can be delivered to the unit, though one guest reported no on‑site food. Overall food experiences skew positive when available.

Related guest reviews

10

paulino

20 Aug 2025

·

Stayed 2 nights

this was a last-minute decision, the property was very nice, my family was very happy with the room. the private patio and pool/jacuzzi were excellent. Liliana was great bringing us the breakfast that we had ordered during our stay. kirssy was very polite great at check in and check out very informative about the area. responded quickly to my questions. and always followed up. and was extremely helpful. looking forward to our next stay.

2

Jennifer

10 Nov 2025

·

Stayed 2 nights

No hot water in the facility, no food on site, paint is peeling, cleanliness of apartment was suboptimal, roaches swept under the couch. Active construction was ongoing downstairs in the unit below us on a Saturday with no prior warning which involved banging on pipes. Why one would rent out a space at that time is beyond me. Unneccessarily expensive for what is included. This place takes advantage of tourist and promotes itself as a 4/5 star resort. The experience was no where near this. Such a disappointment.

10

ACME

20 Mar 2024

·

Stayed 8 nights

The staff was exceptional...from the security guards at the front ,gate ,to the reception and housekeeping..everyone was helpful with every concern , all while smiling ...location was exceptional, the restaurant and bar was very good...will definitely return

10

Paul

17 Feb 2023

·

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $226	2 $229	3 $229	4 $209	5 $229	6 $229	7 $229
8 $229	9 $229	10 $228	11 $229	12 $229	13 $229	14 $229
15 $229	16 $229	17 $229	18 $229	19 $229	20 $229	21 $229
22 $229	23 $229	24 $229	25 $229	26 $229	27 $229	28 $229
29 $229	30 $229

Xeliter Balcones del Atlantico - Las Terrenas

About this property

Location

Room options

Deluxe Apartment, 2 Bedrooms, Balcony

Exclusive Apartment, 3 Bedrooms, Terrace

Deluxe Apartment, 1 King Bed, Balcony

Elite Apartment, 3 Bedrooms, Patio, Ground Floor

Deluxe Apartment, 3 Bedrooms, Balcony

Guest reviews of Xeliter Balcones del Atlantico - Las Terrenas

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Xeliter Balcones del Atlantico - Las Terrenas

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $256	22 $253	23 $207	24 $222
25 $221	26 $226	27 $226	28 $226	29 $222	30 $226	31 $226