Pet Friendly! Private retreat in Nob Hill

I would give 0 stars if I could. Despite having booked this location for a 2 week stay, we were in the unit for less than 2 hours after our arrival. We tried to contact the managers to resolve issues of animal feces all over near the entrance, and noxious odors from deodorizers in the unit, sufficient enough to give us both headaches. Despite their instruction to "call with concerns or questions" they would only communicate by text, and offered no resolution to our issues. We stayed in a hotel that night and made other arrangements for the duration of our time in ABQ. The payment for this is currently under dispute. Look elsewhere for your stay in ABQ.

I have booked several properties using VRBO. 5/6 have been good. Unfortunately, I cannot say the same for this property The night I arrived, I was met with a cockroach in the sink. I messaged the property host and asked if perhaps housekeeping forgot to attend to the unit because of the roaches I was seeing. I also explained that I have asthma. Since my luggage did not make it to Albuquerque, I used the washer to my jeans and undies. The washer would not drain and I had to hang up my jeans and underwear to air dry. I ended up buying a change of clothes the next morning I notified the property management to let them know that the washer was not draining. I have included the response. _____________________________________________ Message from the host Rhonda Please note that our office is Only open 8am-8pm Also Pest Control came out Monday and did their Quarterly Spraying. The Unit is clean Sounds like you've Overloaded the washing machine. Please only put small loads in to ensure it will work properly. Thanks _____________________________________________ During my stay, I had to get a steroid shot because the cockroaches triggered as asthma attack. I swept no less than six dead cockroaches per day. I started snapping images so the host could not deny that there were cockroaches present in the unit. After I reported the washer not working, no one came to attend to it. This is probably the worse customer service I have ever received from a VRBO property.

The casita was very clean and well equipped. It was especially nice to have a washer/dryer. We would definitely stay here again!