Apartamentos Martalia Arenal

Though the hotel is nice but the hotel has a lot of inefficiencies. Major one are the 1) Check in experience by machine is awful. 2) No Windows that are directed OUTSIDE 3) Lots of trash in front of the Hotel by the parking. Second is the laundry without dryer. Not very happy.

Great stay. Recommend

Overal experience was good. We have arrived earlier, but our room was not ready so we had to wait. We were able to check in at 15.00 as normal and it was very easy with system they have at the entrance. Not sure why it is not possible to check in 24/7 as it seems only automated. Apartment was well equiped with few small wear and tear on some items. Big enough for two, great external blinds which provided nice shade or let some light in when needed. There was issue with neighbor who was smoking into extrector hood and as all rooms are connected, our room was smelly as well. But staff dealt with this issue quickly as smoking is prohibited inside. Minus is that all air vents are connected as well and when neighbours were talking in the evening it was like they have been sat next to us. Little creepy as anybody could heat the wole conversations. Anyway, this was little disturbing when we tried to go sleep and we could not due to noise. Pool and jacuzzi on the rooftop is amazing with a lot of seating and amazing views. I would says at the end, that stay was great for the prize, and worth it as for services, if there was no issues with noise from next rooms it would have been the best experience.

This is a beautiful hotel, well maintained, clean and modern with all the facilities needed. The beds were very comfirtable and towels were all fresh and clean. It was also quiet The swimming pool deck area has brilliant views and is very large with sunbeds all around. It is a bit farther from Ronda centre but you can actually walk the back way which is shorter and also prettier and scenic rather than the main road. I didnt notice any buses going there. The only thing was checking in was problematic as it was all automated. There was no pin code provided, so we had to call the tel number on the checkin automated machine at the front of building and then the lady gave us the pin over the phone to start check in procedure. A key card was issued after filling out details and scanning passport on the machine. However this key card didnt work for the room door and so the lady told me to open the electric mains cupboard to then check all the 100 or so electric switches were switched on. I felt this was all so inappropriate and stressful as a checkin experience. Finally after 30 mins or so we were issued another keycard to a different room. I am not sure how the rooms differed other than that it was on the third floor instead of the ground designer loft. We would have preferred this experience to have been much smoother. Also as the room was nearer the top of thevl building we could hear noise from the swimming pool system all night as it was directly above. Overall a brill stay

Super clean & comfortable