DeCamondo Galata, a Tribute Portfolio Hotel

Otelin konumu,temizliği,mimarisi ve daha önemlisi çalışan arkadaşların ilgisi son derece mükemmeldi. Vale hizmetinin olmaması,park sorunu olan bölgede büyük sorun yaratabilir misafirler için.

Fantastic location and a great hotel. There’s a lovely rooftop bar with views towards the Bospherous and a wine bar downstairs. Lovely service in the both the hotel and the restaurant

Hotel was clean, staff were friendly. Restaurant was undergoing renovation, which was somewhat inconvenient, but they offered dining at a nearby property.

Property is great location but the breakfast area in in a different hotel and you need to walk on a very hilly road to reach it, It it was ok with some people but the older folks was very hard to walk the steps and they end up not going to the breakfast place!

The hotel is nice, our king size bedroom was very spacious And Bathroom was large. The only problem was the breakfast in a different hotel. We had to walk to it on a steep hill. It was OK for some of us, but we had two seniors that was super hard on them and end up, not joining us for breakfast the whole trip. I do not recommend this place for people who cannot walk or seniors that need assistant.

Great property and the rooftop restaurant is fantastic

I’m disappointed to say that we were misinformed—or not informed at all—during our stay. This is not what I expected from a Marriott. We specifically chose this hotel for its rooftop and the advertised services, such as live music. Upon our arrival, I asked the receptionist about these features, but he avoided giving a clear explanation and simply mentioned that there were many restaurants nearby. Later, we discovered that the rooftop was under renovation. To our surprise, breakfast was not served in our building; we had to walk to a separate building across the street. No compensation or apology was offered for this inconvenience. Overall, the experience did not meet the standard I expect from Marriott. What a shame.

Great hotel with awesome views from the Rooftop restaurant. Staff members are very helpful, and always smiling. The only thing to mention is located near Galata Towers, and the streets around there are very narrow and steep so might not be ideal for someone with Disability,

Property is split between two buildings a block apart. Dining is on roof of upper building. Very nice. If you need assistance, you go to lower lobby.

The property has character and charm along with a roof terrace restaurant that looks out on the Bosphorus. However, it is split on two sites and access involves walking up quite steep steps or negotiating a steep slope. As long as you are reasonably fit, I woould recommend it for your stay in Istanbul.

To start it off positive, the breakfast was great, the room was really beautiful and the staff was able to acommedate my wishes by giving us a room on a high floor and a birthday suprise. The location is amazing and a great connection point in every direction. Now the negative: the bathroom had mold in the shower and on the second day the smell in the room was so bad that we asked to get our room changed. The service upon check in was not really nice but at least she told be a belated happy birthday which was cute. But after we had put down our luggage to start our walk we dropped by the receptionist to ask for directions. Not only was he so rude and zero intrest in helping us but he was also more interested in his cellphone most of the time. On the other hand 100 points to "najan" i hope we got his name right. He was amazing he helped us change rooms enganged in plesant conversation and really turned the total stay for us with a lot of little things. Thank you very much for beeing amazing at your job! And also thank you to the bellman they were also quite nice. P.s i think you should double check the transfer prices that you offer to guests. 120€ per ride is a lot. We booked over a different company and paid 40€ per ride and got picked up in a nice car even expedia offers 45€ per ride.

Das Hotel wie 2021hervorragend, darum waren sind wir erneut in diesem Hotel gewesen. Die Zimmer waren sehr sauber, das Frühstück absolut perfekt. Besonders das Personal war super freundlich. Der Ausblick von der Dachterrasse ein Traum. Ein großes Danke an das ganze Personal , besonders an Çiğdem, Gazel und Ozan. Wir kommen ganz bestimmt wieder…

Clean rooms, great staff and close to everything.

Excellent location! Feels safe and a quick walk to everything you want to go to in Karakoy. Staff were excellent and courteous. Rooms were incredibly clean and quiet. 11/10 would stay here again!

Breakfast had limited selection of bread, dry old and unripe fruit, 3 small pieces for a couple. The breakfast area was 1 star, Marriot standards unworthy. Looked tired and very dated, ugly views on buildings, plants that are not cared for, heating system old and not sufficient. It was freezing. Their reaction was that it was colder than normal. If you do not want to invest in proper heating for colder times than offer a good discount or alternatives. There were several other Marriot hotel dependences nearby. The sewage smell in the hall was very uncomfortable... And the view of the room is on a back alley on an small open space full of rubbish. Cleaning it would improve the view and standards. Personel is extremely nice though and the hotel is cute. Improve these things and it is good value. But for now I would not recommend it to others. Sorry because the hotel deserves better.

My son and I got bitten by bed bugs during our entire stay. The rooms are also not sound proof, so you hear everything from outside and upstairs.

Beautiful and clean hotel. Very safe and quiet, and super quick walk to shops and restaurants. My only complain is that the sheets are scratchy and not very comfortable but the bed itself is very comfortable. AC also works well. Would stay here again.

I had a wonderful stay. The staff were excellent—friendly, attentive, and always ready to help. Breakfast on the terrace was a highlight, with a beautiful view that made each morning special. The room was very clean, the bed comfortable, and I especially loved the rain shower. Overall, it’s a cozy and welcoming hotel that made my time in Istanbul even more enjoyable. Highly recommend!

I’d firstly like to start off by saying the front of house staff members were brilliant… very helpful and kind. On the down side the large tv in the bedroom only had German or Arabic speaking channels and the options to connect to Netflix and YouTube did not work… so not ideal when you want to watch a movie at night whilst in bed. Another major issue was that the smell of sewage would arise from the shower throughout the day wether they had a plumbing issue or not I’m not aware but it was unbearable where the bathroom door would always have to be closed and when taking a shower it was very unpleasant. If the smelly poop smell in the shower was fixed and the tv had English speaking channels or the Netflix worked I would stay here again, till then I’m afraid I would not consider coming back. A reminder again, the front of house staff were lovely.

Mi habitación tenía PULGAS La ducha no desaguaba,por lo que se inundó el baño, no había toalla de ducha, solo una de manos. De madrugada pedí solución y me tuve que esperar al día siguiente a que me cambiaran de habitación. Esta tampoco , de nuevo inundación, y los enchufes del escritorio no funcionaban. Me prometieron una compensación por la noche sin dormir con visibles y abundantes picaduras, las que aún llevo y siguió rascándome. La compensación no tuvo lugar Un horror, nunca volveré, pues además de lo ocurrido, mentirosos.

The location of this hotel was a real positive. It seems like the staff are working hard, but there are some organizational issues. My room was unfortunately very small and cramped. I wish I had booked a larger room. Maybe I'll try again in the future.

Bathroom is too small and we were sent to another bldg, not the main hotel where the location we wanted

Loud at night - above saxophone/jazz bar - played late into the night every night - same set, too. Slowest internet I've ever experienced at any hotel (3mb down, 8mb up), Terrible service - calling down for water and bottle openers and not getting any reply. I asked to move rooms, they did not do it even though there was vacancy - I could not sleep due to the sax player. Not worth it for the money. It is in a good location.

TL;DR: Nice premises, but hardly restful First, the Pros: - the staff were polite, and helpful. Housekeeping was on point - The hotel premises were clean, and the interior design was chic - It's a hotel with a long and rich history, and staying there gives that special vibe of immersing oneself in the past Now, the Cons - The hotel itself is divided into 2 locations about 6-8min apart (if you walk slowly), and are separated by a very steep and uneven climb (think that slope was about 45 degrees). The height of the 3rd/4th floor of the main building is at the height 1st floor of the accessory building. If you have knee/hip problems, heart problems, or have poor physical conditioning, you will definitely find this a challenge. - Because it's an older building, noises transmit across it incessantly (despite the rooms listed as "soundproof"). I stayed on the 3rd floor of the accessory building, with the bar on the 4th floor. The music, and noise (especially from dragging chairs!) didn't wane till after midnight. And my neighbours on the 2nd floor woke early. When combined, my rest at night wasn't restful at all, despite wearing earplugs.

Amazing location near Galata Tower and a charming shopping area. Friendly, helpful staff. Breakfast is served on a terrace with a stunning sea view. The room was spacious, stylish, and comfortable.

Tudo se destaque nesse hotel, a começar pela equipe que nos prestou toda atenção e assistência antes mesmo de chegarmos na cidade nos enviando mensagem sobre o que gostaríamos e precisávamos. A localização do hotel é excelente, próxima à estação de train, apenas 3 estações de distância dos maiores pontos turísticos e a uma curta distância a pé da torre de Galata e do Porto e ponte de galata! O quarto é excelente, super confortável, cama e travesseiros deliciosos, ótimo espaço e um banheiro com chuveiro incrível, perfeito para relaxar no final do dia! Único porém é o café da manhã ser em outro prédio, necessário sair do hotel e subir para o quarteirão de cima para outro edifício. Esse hotel vale uma nota 10/10 em tudo, desde os funcionários até os pormenores como a água cortesia deixada todos os dias no quarto!

Nice hotel with good commodities. The breakfast is good and generous. The only problem i would mention is that we had an issue with the temperature of our room and the reception sent a « technician » to help and solve it but he did nothing else than press some random buttons and say both that there was no problem and (yet) that he solved the issue. It took a change of staff at the reception for someone to allow us opening the windows wider (as it was requested from the start because the AC was not working, but the technician said we had to leave them fully closed). This episode of bad service from the technician and the reception staff does not meet usual service standards from Marriott. That being said, I would recommend the hotel, just hope that there is no issue because you might not get useful help from the staff.

A very eccentric property split into two buildings 2 blocks apart. Lovely rooms and great service with excellent staff. Unfortunately noisy from a restaurant below and a nightclub makes an early night impossible.

First impressions weren’t great…I didn’t get the room I reserved, which was pictured with a balcony. Instead, they upgraded me to a suite without asking, but I didn’t care for the extra space; I really just wanted the view I’d booked. On top of that, the AC barely worked and it was quite hot. That said, the manager, Yeasmin was very kind and personally made sure my issues were resolved. She moved me to the room I wanted the next day and did her best to make up for the inconvenience. The hotel itself is very charming, with stylish decor and a warm, chic atmosphere that really adds to the Istanbul experience. The views from the rooftop are wonderful, and the location is perfect for exploring the Galata area on foot. Overall, despite a rough start, I appreciated the hotel’s character and views, and Yeasmin’s responsiveness made a big difference.

The room was super tiny, the restaurant above the room was cleaning/moving furnitures around around 2:30 am!!! Staff were friendly but one of them opened the door while we were inside the room just with one knock on the door to “check in to see if there are any guests and update their list”

Be careful, this is a Franchise Hotel from Marriott. I encountered a deeply disappointing and stressful experience that fell far below Marriott’s usual standards. Despite arriving early and waiting patiently until the official check-in time, I was met with confusion at reception and was given a room that was already occupied. The worst was that the staff didn't really cared that made me feel more uncomfortable. It took 30 minutes to escalate the issue, and the alternate room provided was of a lower category, poorly insulated, and difficult for me to access due to a disability, also because it wasn't in the hotel official main building. It was by walking distance around 200m away, where I had a terrible night, because the windows weren't isolated at all and it was noisy from the floor above, possibly night work from the kitchen and in addition from outside. I only could sleep around 4am! Only after a second complaint I moved to a more appropriate room, though still not the one originally booked. The service personal proofed a poor customer experience and professional attitude. Sending a complaint to the Hotel, they still polished their answer to their advantage. I needed to send a complaint to the official Marriott Internation Support team that could help my request, on refunding the full cost of the first night. The hotel owner of the franchise wasn't supportive at all. If you want to ensure a relaxed holiday, this is definitely not the place you want to be in.

Staff was absolutely the best. Attentive to every detail. Location was perfectly situated between Galata Tower and Galata Bridge. Food was excellent and we would highly recommend this location to visitors.

Service by front desk Noyran and Ugur was excellent, exceptional attention. Was very impressed by their attentiveness for service. Thank you

We spent three nights at this hotel & it was outstanding in every way. A perfect location for exploring the heart of Istanbul, from Taskim Square to Galata to the Sultinate everything is walkable. The quality of the hotel is excellent but it truly is the staff which makes it shine The gentleman who checked us in around 6:30 PM Thurs Dec 19 made us feel very welcomed and offered us a choice of rooms. I'm sorry I didn't catch his name. Tarik showed us our room options and took care of our luggage, always greeted us with a great smile. In the fabulous breakfast room all the staff was wonderful, especially the lovely lady Çiçek (sp?) always checking on the quality of service & our experience (breakfast is outstanding go early for a sunrise view) really made our stay special. Our room was perfectly quiet, 5th floor with a super bathroom (hot water instantly!) Super comfortable bed, nice amenities and, as noted above, an ideal location. Even housekeeping shone with smiles and pampering! We enjoyed their sax wine bar and appreciated them booking our taxi for our departure at a fair rate. Really a great experience!

The property was amazing and the staff was perfect. Special shout out to Noyon. He was so helpful when i made a mistake with my booking.

A wonderful hotel perfectly located for restaurants, bars and sightseeing. The staff were very helpful and friendly and the breakfast was exceptional!

The hotel is good; I think I just got bad luck with them....or they really don’t care. I booked a Deluxe King bed and they gave me superior Double bed.... 3 times told them.. And they told me the same: I need to check the reservation... next day after contacted Expedia and request that I want to have a room that I booked and paid. The hotel offered me an upgrade to a suite ( we talking about changing room at 10 pm)but next day at 9:00 a construction was going on just under my room all day ... they offer me again to change for another room… changing 3 times was too much for a reservation for 3 nights. They apologize with a half bottler of wine.. That was nice but no wine opener…. Went to the reception in person to request one and at 2:15 am they call to my room to let me know that they don’t have one…..just for the record they have a full bar at the lobby just in front of the reception. If you ask to talk to a manager they tell you that they are in a meeting, come back next day at 11:00. In case you are thinking about staying in that hotel, the location is very good and the hotel is in good condition and nice. Better to book the cheapest and smaller room or maybe think about booking the hotel just in front which is beautiful .

Thoroughly enjoyable. Great location. Fantastic staff, especially Tarik. Will stay here again.

Our stay at the Decamondo house hotel was an absolute delight ! It was the best way to be introduced to Istanbul which is such a magical city, and to come back each day to a beautiful hotel with such an illustrious history really made the trip all the better. Every day the hallways smell amazing, and the location is unbeatable. The front desk staff is so friendly and helpful, I had some nice conversations about perfume and waterparks with Ece, who was also kind enough to help me call a laundry service so our clothes could be washed. Now our room was absolutely gorgeous and very comfortable. The bathroom was wonderful as well and the room was very clean thanks to Gǔlay and Yeliz who were fabulous and made sure that we felt very comfortable in our room. Also would like to mention that all of the staff at the hotel who I didn’t mention by name are also fabulous and create a truly magical environment right by the Galata tower of Istanbul.

The staff went far and above when it came helping us with bookings, laundry, and anything else we needed. I can’t wait to stay there again!

Staff was absolutely the best. Attentive to every detail. Location was perfectly situated between Galata Tower and Galata Bridge. Food was excellent and we would highly recommend this location to visitors.

Amazing location near Galata Tower and a charming shopping area. Friendly, helpful staff. Breakfast is served on a terrace with a stunning sea view. The room was spacious, stylish, and comfortable.

beautifully located near to Galata tower and to Galata bridge, everything in walking distance. Grand Bazaar is also 20 minutes away to walk. Dining possibilities perfectly located. You can easily find something after 11pm if you are hungry and it is still safe to leave the hotel in that area. This was our second stay at Decamondo, definitely I would come back.

Property is great location but the breakfast area in in a different hotel and you need to walk on a very hilly road to reach it, It it was ok with some people but the older folks was very hard to walk the steps and they end up not going to the breakfast place!

Great location

Great service, very helpful staff, and a very convenient location, minutes away from the train and Main Street. It's a five-minute walk to Galata Tower and the many cafes and restaurants in the area.

Front desk staff are very helpful. Excellent location also

What a find! Charming boutique hotel with modern upgraded rooms, on a quaint cobblestone street, well tucked away from the hustle and bustle of the city but a few minutes to Galata Tower area and Karakoy. Attentive staff, who are super friendly and accommodating. And can't beat the location, next to many dining options and shops, and convenient transportation at your door step. Lovely breakfast served on the rooftop terrace with an amazing view of the Bosphorus. Highly recommend. I would definitely stay here again.

Great hotel with awesome views from the Rooftop restaurant. Staff members are very helpful, and always smiling. The only thing to mention is located near Galata Towers, and the streets around there are very narrow and steep so might not be ideal for someone with Disability,

Beautiful location. Stay here when I want to be close to all the major attractions from the grand bazaar and mosques walk over Galata bridge, tram up the hill to see majestic Galata tower. Highly recommend this comfy Marriott hotel

Wonderful hotel perfectly situated! Great staff! Great rooms and of course great breakfast with breathtaking view!

Very convenient location. The terrace breakfast was a highlight as well as having so many dining options close by. Staff was friendly and helpful. Would recommend!

Breakfast had limited selection of bread, dry old and unripe fruit, 3 small pieces for a couple. The breakfast area was 1 star, Marriot standards unworthy. Looked tired and very dated, ugly views on buildings, plants that are not cared for, heating system old and not sufficient. It was freezing. Their reaction was that it was colder than normal. If you do not want to invest in proper heating for colder times than offer a good discount or alternatives. There were several other Marriot hotel dependences nearby. The sewage smell in the hall was very uncomfortable... And the view of the room is on a back alley on an small open space full of rubbish. Cleaning it would improve the view and standards. Personel is extremely nice though and the hotel is cute. Improve these things and it is good value. But for now I would not recommend it to others. Sorry because the hotel deserves better.

Hotel was clean, staff were friendly. Restaurant was undergoing renovation, which was somewhat inconvenient, but they offered dining at a nearby property.

A wonderful hotel perfectly located for restaurants, bars and sightseeing. The staff were very helpful and friendly and the breakfast was exceptional!

Schönes Hotel, nettes Personal, sauber, und gutes Frühstück mit toller Aussicht

Great property and the rooftop restaurant is fantastic

I’m disappointed to say that we were misinformed—or not informed at all—during our stay. This is not what I expected from a Marriott. We specifically chose this hotel for its rooftop and the advertised services, such as live music. Upon our arrival, I asked the receptionist about these features, but he avoided giving a clear explanation and simply mentioned that there were many restaurants nearby. Later, we discovered that the rooftop was under renovation. To our surprise, breakfast was not served in our building; we had to walk to a separate building across the street. No compensation or apology was offered for this inconvenience. Overall, the experience did not meet the standard I expect from Marriott. What a shame.

Property is split between two buildings a block apart. Dining is on roof of upper building. Very nice. If you need assistance, you go to lower lobby.

Great location, good breakfast, comfortable room, clean facilities. The only unusual thing was having to walk to their sister hotel for breakfast BUT the view of the Bosphorus from the rooftop restaurant was worth it!