Name: Hilton Garden Inn Long Island City New York
Address: 29-21 41st Avenue, Dutch Kills, Long Island City, New York (and vicinity), New York, United States of America, New York (and vicinity), Queens County, US
Price range: $207–$900 per night
Rating: 8.38

What guests think

At Hilton Garden Inn Long Island City New York, travellers highlight the excellent, subway-adjacent location for fast access to Manhattan and consistently praise the friendly, helpful staff, making it a convenient base for city visits across short and longer stays.

Rooms are often small but comfortable, with some noting good soundproofing from outside and others reporting thin walls, dated furnishings, or maintenance quirks. Cleanliness feedback is mixed: many find spaces spotless, while several report stained linens, lingering odors, mold, or housekeeping that operates every other day and can miss requests. Facilities win praise for the bar and food, yet recurring complaints cite elevator outages or slow waits and limited, costly off-site parking. Expect a well-located, staff-forward stay with trade-offs in upkeep and convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site bar and restaurant are well liked, and there is a small gym; several guests also note the hotel is pet friendly. Recurring pain points are unreliable elevators and limited, expensive off-site parking.

Related guest reviews

8

Faysal

Jan 12, 2025

·

Stayed 2 nights

Nice Stay, only bad thing is parking. $50 for 24 hours

2

Luis

Dec 27, 2023

·

Stayed 2 nights

Deceptive advertisement is all I could say. The information on this website regarding the hotel indicated parking available. When I got there, I had to pay $44 for overnight parking, which is right next to the hotel.

6

Stacy

Nov 5, 2025

·

Stayed 2 nights

Temperature was good and the thermostat worked. Location was convenient and the bed was clean enough. Some downsides: There was some visible mold in the shower. Hairs on the towels. Towel bar was off kilter. Black light showed dust on the carpet. The hose for the showerhead was damaged. Walls were thin (could hear someone vomiting and someone having digestive issues). There was a pipe leak somewhere from the rooms above (could hear water dripping onto drywall). One of the bed legs was off angled and damaged. The furniture was damaged and worn down. The chair was completely ripped and destroyed. There were hand and fingerprints left on the lighting and switches. The yogamats for the gym were either missing or non-existent. Only one elevator worked as well so the wait times were long. There are good parts to this hotel but it needs a lot of work. At minimum, a renovation is needed for the furniture and cleaning protocols need to be revisited.

2

Ola

Jul 7, 2024

·

Stayed 2 nights

This place is a joke! It feels like a different planet, broken down elevators and people getting stuck in them. Having to wait almost an hour just to get up to your room or down to the lobby due to one elevator working for the entire place including staff. Check your bill because they over charge you and good luck trying to get a hold of someone to get that money back I’m still trying to get a hold of any staff member to correct the charge. Rooms are outdated and filthy, I asked to be moved from the first room that I was given because there was blood on the headboard, food crumbs on the desk and chair. Linens and pillows smell like sweat and extremely disgusting. The sheets are pasty cream color and there is an odor to the room. Dust balls on the wall, I was incredibly congested due to the amount of dust on the wall. The vent is visibly dirty with black and gray dust on them. So we’re just breathing all that in. Run for the hills from that place. The Marriott next door is a bliss!

10

Adam

Nov 11, 2025

·

Stayed 1 night

Friendly staff, clean, food is great!

10

Jasmine

Mar 29, 2025

·

Stayed 2 nights

Allow Pets And Have Many Amenities.

10

Chris

Jan 27, 2025

·

Stayed 2 nights

Nice hotel very close to subway station and plenty of places to eat close. They were very accommodating to us. Live exercise room. Good size and varied equipment. Ms. Mosby rocks. Very helpful and polite.

8

Randy

May 9, 2023

·

Stayed 1 night

One of the elevators was broke for my stay which made my wait very long. Also there is a parking lot next door to the hotel, it would be great if they would validate your parking if you are staying at the hotel.

4

Diane

Jul 21, 2025

·

Stayed 2 nights

I paid extra for parking in the garage and when I went to retrieve some sort of parking pass, the receptionist proceeded to deny that parking was ever existing at this location, which was really strange because booking with Expedia they allowed me to pay additionally for plan for a protection on the booking, in addition to parking on site, I feel like things could’ve been handled a lot better but clearly customer service was not their strength and work ethic while the hotel experience overall was fair. I think it matters how people speak with you and the impression that they leave you so ultimately that conversation ultimately lead to all over score.

8

SANDRA

Jun 24, 2024

·

Stayed 3 nights

We usually go to this hotel for bussiness. This time an elevador malfunction and one of our students got stock for some time at the elevator and had a pánic attack. This is not the first time they have problems with the elevador. Tgey should replace them.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms very clean or spotless, but others reported stained bedding, odors, mold, and dust. Housekeeping runs every other day and some requests for service or supplies were missed.

Related guest reviews

4

Barry

Jul 14, 2024

·

Stayed 2 nights

Hotel is fine, nothing special, but housekeeping is every other day, so on our weekend trip, that corresponds to no housekeeping, no clean towels, full trash cans... Last time for me.

6

valeska

Nov 26, 2025

·

Stayed 2 nights

The bedding was dirty and had large stains. The bathroom had hair in it, and the air conditioning never cooled the room

4

Suraj

Oct 14, 2024

·

Stayed 2 nights

Great location, poorly maintained. Stains on the bedspread, blankets, and carpets. Bathroom had broken tiles and peeling toilet seat. Helpful staff, but hotel was full so they couldn’t offer us an equivalent room. Won’t stay here again.

6

Xiao Li

Apr 5, 2024

·

The overall stay was okay. It’s a convenient location with nearby grocery stores and easy to get to multiple subway lines. However, the housekeeping of the hotel was a disaster. Despite there’s a sign on the bathroom mirror indicating housekeeping is every other day, no one came and cleaned the room for a straight four-days. I even called front desk on both the third and forth day for multiple times requesting for housekeeping, still nothing was done. On the last day of the stay, I saw a live cockroach crawling on the wall in my room and I killed it, which concerned me even more about the hygiene of this hotel. Housekeeping is really basic but important for any hotels. I hope the management of Hilton group will indeed pay attention to this issue for Hilton Garden Inn in Long Island City and bring us as customers a nicer experience in the future. Thanks!

6

Stacy

Nov 5, 2025

·

Stayed 2 nights

Temperature was good and the thermostat worked. Location was convenient and the bed was clean enough. Some downsides: There was some visible mold in the shower. Hairs on the towels. Towel bar was off kilter. Black light showed dust on the carpet. The hose for the showerhead was damaged. Walls were thin (could hear someone vomiting and someone having digestive issues). There was a pipe leak somewhere from the rooms above (could hear water dripping onto drywall). One of the bed legs was off angled and damaged. The furniture was damaged and worn down. The chair was completely ripped and destroyed. There were hand and fingerprints left on the lighting and switches. The yogamats for the gym were either missing or non-existent. Only one elevator worked as well so the wait times were long. There are good parts to this hotel but it needs a lot of work. At minimum, a renovation is needed for the furniture and cleaning protocols need to be revisited.

8

Stefan

Nov 1, 2025

·

Stayed 1 night

The room was clean and staff was pleasant.

10

Parker

Oct 5, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. Room was clean and comfortable. Great bathrooms. Location felt safe and was easily accessible to a lot of things.

10

Susan

Nov 26, 2025

·

Stayed 1 night

Room was spotless, very reasonable!

6

chaojun

Sep 3, 2023

·

Stayed 3 nights

we stayed in this hotel for three days but nobody cleaned it up

10

Isagani

May 3, 2025

·

Stayed 7 nights

We had an awesome stay at the Hotel. Everything was good. Room service was spot on. Everything was clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often small by NYC standards, with comfortable beds and decent outside soundproofing, but thin walls or hallway noise are noted. Some furnishings and fixtures feel dated or need maintenance, and a few guests had Wi-Fi or TV limitations.

Related guest reviews

8

Kai

May 10, 2025

·

Stayed 7 nights

Great place to stay at. Located amazingly convenient close to several subway lines that bring you to Manhattan in under 15 minutes. The windows are great, there is no sound from the outside which is very important in a city like New York ;-) The only little negative thing are the very light walls, you can hear quite well what is happening in the hallway or next door. For a trip to NYC this is the perfect hotel

10

Jennifer

Nov 30, 2024

·

Stayed 1 night

Very excellent front desk customer service. Feels like a long time since I experienced that. Rooms are very small but well appointed and in excellent condition and clean. Surprisingly the sound-proofing is amazing — couldn’t hear the extremely loud elevated train right across the street at all, nor any rooms adjacent.

6

Melanie

Oct 12, 2024

·

Stayed 3 nights

hlHotel rooms are reasonable, comfortable. The Wi-Fi didn't provide internet access unless you establish a connection in the lobby first then moved the device to your room. The bathroom curtain was moldy. There was no fan in the bathroom.

10

Yulissa

Oct 11, 2024

·

Stayed 1 night

The TV, its nos S-Mart TV you know, it much better when we Can see Netflix or something

8

Natalie

May 18, 2025

·

Stayed 2 nights

The room was clean. Beds comfortable. Hotel was excellent location so was easy to drop bags and then hop on tube into Manhattan. On our last day we were able to leave our bags and go into the city then collect them on the way to airport via the tube and air train. Shame there was no view and we had a room next to the lift shaft so could hear that clanking away. Air con was very noisy so we couldn’t keep it on while we slept. The location of the hotel makes up for these negatives though and we would stay there again.

10

Donna

Aug 24, 2025

·

Stayed 3 nights

The room is very large has excellent soundproofing, a comfortable queen bed, comfortable pull out sofa, working desk and a huge bathroom. Air conditioning is excellent. Provided are fridge, coffee maker and microwave. Excellent location and we will stay here again.

2

Claudia M

May 4, 2025

·

Stayed 1 night

Rooms are way too small

6

Emily K

Jul 21, 2025

·

Stayed 3 nights

Convenient location. Rooms are small and very basic.

8

Kristina

Aug 18, 2025

·

Stayed 2 nights

Staff was amazing at the hotel as was the dining facility. Room was extremely small even though it was supposed to accommodate 4. Very convenient to subway and short ride to midtown.

8

Oliver

Aug 10, 2025

·

Stayed 3 nights

It was a nice hotel with a great location, but it was let down by dated amenities showing significant wear. The ironing board got stuck and wouldn’t collapse, the toilet took about 20 minutes to refill before it could be flushed again, and the shower gel dispenser stopped working. I removed it from the wall and left it on the counter for morning service, but it was still there later, which was a little disappointing. The hotel breakfast was average. I would stay here again if the price was good, but I wouldn’t overpay considering what you get.

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Service

Staff are frequently praised as friendly, attentive, and helpful, with quick check-in for many. However, some report rude interactions, slow responses, or booking and billing issues.

Related guest reviews

4

Ding-Jen

Jun 26, 2025

·

Stayed 3 nights

no body answer the call,

10

Margaret

Mar 10, 2024

·

Stayed 2 nights

I love the property. The staff was great especially Wesley.

6

Abdul

Sep 23, 2024

·

Stayed 2 nights

One of the checking receptionist were very rude and not customer friendly at any point.

8

agnes

Sep 11, 2024

·

Stayed 2 nights

We had a good stay. The hotel is very close to the subway, buses, grocery store and food spots.The room and bathroom were clean. They are quite busy though that sometimes you have to follow up on requests like extra towels. Also, there was no free water but there are stores in the area you can buy from.

2

leila

Apr 27, 2024

·

Stayed 3 nights

Awful staff! Although we asked for daily room cleaning service and reminding them everyday we still did not get it 2 out of 3 days of stay. When checking out there was 350 dollars extra charge for damaged towels!! And that meant make up stain on one of the tiny towels!!!! We had to spend one hour to convince them to give our money back! They agreed but did not return before multiple calls in two weeks after our stay!!!!

10

Lydia Iris

Aug 10, 2025

·

Stayed 3 nights

The staff was friendly and very, very helpful. It was a pleasure to stay there.

10

SANDRA

Jun 9, 2025

·

Stayed 3 nights

It was a good stay. Fast check inn and friendly staff.

10

Keisha

Jul 29, 2025

·

Stayed 1 night

This was the greatest hotel experience I have ever had. The staff was amazing! Andy is an absolute treasure to this establishment. Mario and Shavon helped us rebook each day we were there. We stayed a week and I felt like I was with family. The warmth they extended to my family and Iwas exemplary! I could not have asked for a better experience. They left a lasting impression with me that my family and I will never forget. I wish I could rate them 10 ⭐️s

10

Mary Ellen

Jun 9, 2025

·

Stayed 3 nights

Very attentive and pleasant staff

10

Patrick

Oct 23, 2024

·

Stayed 1 night

Front desk staff at check-in and check-out respectively were both excellent. Thank you

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AI-generated summary based on recent guest reviews

Location

Excellent for transit: multiple subway lines are a short walk, making Manhattan access fast; many felt the area safe and walkable with shops and delis nearby.

Related guest reviews

8

Millicent

Jun 14, 2025

·

Stayed 5 nights

Great location, close to NYC.

10

Leslie

Aug 29, 2025

·

Stayed 3 nights

Close to the subway. Safe. Nice.

10

Dr. Josue

Oct 7, 2024

·

Stayed 4 nights

It is located in a strategic point with easy access to Manhattan, and the surrounding area is very safe.

8

Minnie

May 20, 2025

·

Stayed 4 nights

Property is in a great location with food options nearby.

8

Lisa

Jan 24, 2025

·

Stayed 3 nights

Great location very close to mass transit, a deli and a great Colombian coffee shop. Great value and you are by the train station that takes you into Manhattan and across NYC.

10

Staciee

Aug 16, 2024

·

Stayed 3 nights

Customer service was good. Good location, close to subway and close to plenty of shops. Thought it would be loud and noisy since it was close to subway system, but it was not bad at all---could barely hear the subway. It was really convinient that there was a microwave and mini fridge in the room. Really liked that you could also wash your laundry on site. The lobby area was really clean, spacious and felt very comfortable. The location of the hotel was in a decent area.

8

Todd

Jan 12, 2025

·

Stayed 4 nights

Great location for visiting NYC - right by metro station and bus stop - highly recommend

10

Jonathan

Nov 11, 2024

·

Stayed 1 night

The hotel is close to midtown. Only 4 stops on the train to get to midtown times square. Right downstairs from the hotel is ia 24/7 food court.

10

simon

Sep 22, 2025

·

Stayed 2 nights

Super convenient in terms of public transportation.

10

Pedro

Aug 30, 2024

·

Stayed 2 nights

Located close to transportation, minutes from NYC

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AI-generated summary based on recent guest reviews

Dining

Bar service and on-site food are often praised, but breakfast quality is described as average and can be pricey. Several guests were confused about whether breakfast was included.

Related guest reviews

8

Francella

Apr 14, 2024

·

Stayed 1 night

I think they should consider changing the sofas in the bedrooms that serve as a second bed, since they are very uncomfortable and the bedrooms are very small, the mattress is thin and squeaks a lot, it was like sleeping on the metal base and not on an actual "bed"... in the app it says that the breakfast is included and at the end we\'ve to pay for it, they said our bedroom didn\'t included the breakfast but other bedrooms included it, that was a little bit odd.

10

Koryne

Oct 25, 2025

·

Stayed 3 nights

It was clean and the breakfast service was excellent.

10

Adam

Nov 11, 2025

·

Stayed 1 night

Friendly staff, clean, food is great!

8

Jeremy

Jan 8, 2025

·

Stayed 1 night

I love the hotel stay except for charging customers for breakfast

10

John

Feb 19, 2024

·

Stayed 2 nights

Restaurant manager was very kind and very accommodating. $19.95 buffet had everything. Very reasonable rate for being so close to Midtown Manhattan and all of Queens! Amazing value, comfortable room.

10

David

Sep 14, 2024

·

Stayed 4 nights

The free breakfast looked like the powdered eggs and warmed up potatoes you find at similar chain hotels with one exception; it was $19.95 each. There were several freshly prepared options minutes away. The staff was outstanding. They were helpful, kind, attentive and efficient. The check in was seamless and each time we had a request, they were quick to meet our needs. It's rare to find a desk attendant that is not distracted by other tasks, coworkers or staring at their mobile device; this group did none of this.

10

Carol

May 17, 2025

·

Stayed 3 nights

Close to subway & grocery stores. There are restaurants & coffee shops walkable. Staff was wonderful! Bar was great!

8

Ladi

Apr 7, 2025

·

Stayed 3 nights

Had a lovely experience here overall. The dining option was great. My girls loved the breakfast every morning and even snacks and dinner options. Hotel area was very walkable. Close to multiple subway stations as we ride the subway a lot. Market in the same block which was convenient. I would stay here again!

4

Anthonyde

May 26, 2025

·

Stayed 1 night

It says breakfast was included But front desk said it wasnt

8

Oliver

Aug 10, 2025

·

Stayed 3 nights

It was a nice hotel with a great location, but it was let down by dated amenities showing significant wear. The ironing board got stuck and wouldn’t collapse, the toilet took about 20 minutes to refill before it could be flushed again, and the shower gel dispenser stopped working. I removed it from the wall and left it on the counter for morning service, but it was still there later, which was a little disappointing. The hotel breakfast was average. I would stay here again if the price was good, but I wouldn’t overpay considering what you get.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$138
February	$136
March	$181
April	$222
May	$265
June	$281
July	$232
August	$215
September	$356
October	$298
November	$242
December	$364

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $295	15	16 $629	17	18 $387	19 $569
20 $316	21 $585	22 $900	23 $900	24 $554	25 $555	26 $555
27 $271	28 $219	29 $370	30 $304

Su	Mo	Tu	We	Th	Fr	Sa
				1 $282	2 $338	3 $374
4 $215	5 $271	6 $416	7 $388	8 $388	9 $593	10 $612
11 $278	12 $261	13 $309	14 $382	15 $295	16 $569	17 $375
18 $232	19 $269	20 $503	21 $694	22 $361	23 $368	24 $379
25 $207	26 $259	27 $323	28 $755	29 $355	30 $485	31 $494

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

Room, 2 Double Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 Queen Bed with Sofa Bed, Accessible (Hearing)

Suite, 1 Bedroom, Accessible, Bathtub

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 Queen Bed with Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds

Room, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Long Island City New York

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Prices for upcoming dates