Is parking available at the hotel?

Yes, parking is available on-site and is free of charge.

Is breakfast offered at the hotel?

Yes, breakfast is offered, but specific details regarding the type and cost are not provided.

Does the hotel allow pets?

No, pets and service animals are not allowed at this property.

What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early check-in or late check-out may be available upon request, subject to availability and possible additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Jakarta's business district, approximately 6.7 km (4.2 miles) from Soekarno-Hatta International Airport and within a 15-minute drive from Soewarna Business Park and Bina Nusantara University.

Citadines Connect Airport Jakarta Hotel

Average nightly price at Citadines Connect Airport Jakarta Hotel by month, last 12 months (USD)
Month	Average price
January	$29
February	$30
March	$29
April	$31
May	$31
June	$28
July	$34
August	$32
September	$31
October	$29
November	$29
December	$29

What guests think

At Citadines Connect Airport Jakarta Hotel, travelers praise the handy airport location, generally clean rooms, and friendly staff, while noting compact or dated rooms, occasional noise and AC issues, and an unappealing, non-touristy surrounding area.

The airport shuttle is a strong plus for most, though a few guests reported limited schedules or pickup coordination. On-site food and breakfast range from decent to underwhelming, and there’s little dining nearby. Overall, it suits short layovers more than longer city stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Free airport shuttle is widely praised; a few note limited schedules or pickup coordination.

Related guest reviews

8

Julie

Nov 16, 2025

·

Stayed 1 night

Good value. Clean room. Accessible restaurant and great shuttle service to airport. Nothing fancy though. No hairdryer in room if you care. Would use them again for a transit rest stop.

8

Peter

Apr 7, 2023

·

Stayed 2 nights

Für ein/zwei Nächte ideale Unterkunft in der Nähe des Flughafens. Auch das Restaurant ist empfehlenswert, nichts besonderes, aber genießbar und der sehr freundliche Service ist bemerkenswert. Auch die Abholung vom Flughafen war kostenlos und zuverlässig.

8

Simon

Nov 14, 2022

·

Stayed 1 night

Nice hotel close to the airport. They also have a free airport shuttle bus. Staff were all friendly and professional. The rooms were really nice, modern and functional. The only downside is there is not much around the hotel if you want a drink and some food.

10

Paul

Sep 5, 2025

·

Stayed 1 night

Great service, especially the free airport transfers.

6

Peter

Jun 11, 2024

·

Stayed 1 night

I had contacted the hotel a day before arrival for pickup from the airport, since they advertise hotel shuttle. No reply, no shuttle. So I was exposed to the hundreds of taxi drivers offering to take me to the hotel for horrendous fares. In the hotel, the receptionist barely spoke English, and insisted that I had two bookings, not realizing the second one was for 16 days later. He just mumbled something about 'last room'. In the room, no closet, no hanger, nothing. Is it costom here to drape your sweat drenched shirt over the TV? It took a while to even find the bathroom. The door to it was part of a fake wood panelled wall, that could be pushed in. The two positives were the room service and the waterfall shower. My conclusion: I cancelled my second stay, and booked the luxury hotel inside the airport instead. The $ 34 additional cost more than makes up to save me from taxi drivers, nightmare traffic, horrible pollution, and most of all, an unreliable airport shuttle service, which was one of the main filters I had applied to find this hotel.

10

William

Jun 5, 2024

·

Stayed 2 nights

Very nice hotel ⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️👍👍👍 excellent Close to Airport - excellent shuttle service. Dining 👍👍👍 The area around the hotel is typical of the country - transportation is accessible if needed.

8

A

Nov 24, 2024

·

We stayed two nights. Pros: Close to airport and mini mart. Hotel restaurant, while a bit expensive for Indonesia, has good food. Breakfast spread for 100K was worth it. We were on 9th floor. Rooms were quiet and clean. Clean sheets and comfortable beds. Free shuttle to and from airport was great! Cons: On a very busy road. Surrounding area is not touristy at all, and was a bit rough. It is a long way away from downtown tourist area with restaurants. Showers had very little pressure. Overall, this is a geat option for an overnight stay inbetween destinations, and we would stay here again for that reason. If you plan on staying in Jakarta for more than one night and want to explore, look for something more central.

6

SHINYA

Jun 29, 2025

·

Stayed 1 night

空港に行くのに場所は良いが、シャトルバスの時間がやや少なめ

10

Robelle Joy

Jan 2, 2023

·

Stayed 19,353 nights

It’s close to the airport, friendly staff, great service, airport shuttle drop off/pick up is available which is really helpful.

8

Esther

Mar 28, 2023

·

Stayed 1 night

Free shuttle. Picked you up at the airport and drop you at the airport when you leave.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel and rooms clean, though some reported issues like hair in bedding, mildew, discolored towels, or smoke smells.

Related guest reviews

2

ADENIYI

Nov 27, 2023

·

Stayed 2 nights

Rooms extremely small. Mildew in the bathroom. No essentials for travelers. The white bath tower are totally discolored. No hand towers, no wash cloth. If I knew these condition ahead of time, I would hot have stayed there but every other hotels nearby are sold out.

10

Meng

Feb 26, 2023

·

Stayed 4 nights

I like because safe ,clean and easy for transport

6

BYONGMI

Nov 27, 2023

·

Stayed 1 night

침구류에 머리카락도 여러개 남아있고 오염도도 있어서 사용하기에 불편했습니다. 또한 객실내에 전기포트도 세척이 제대고 안된것 같아 사용을 할 수가 없었습니다.

10

CHLOE

May 5, 2022

·

Stayed 1 night

Établissement propre et le service est nickel

8

Cheryl

Nov 1, 2025

·

Stayed 1 night

Clean rooms, staff was great.

8

Aditya

Feb 2, 2023

·

Stayed 1 night

Clean room. Good shower. Great 10th floor view of city.

10

Ian

Nov 25, 2023

·

Stayed 1 night

Very clean and friendly

4

Todd

Jul 14, 2023

·

Stayed 1 night

While it looked like it was close to the airport it was a long circuitous route to get there. The entire building smelled of smoke. Breakfast was sub-par & rooms were small.

10

NOBORU

Aug 31, 2025

·

Stayed 2 nights

Close to the airport, very clean rooms

8

TAKAAKI

Dec 25, 2025

·

Stayed 1 night

きれいです

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and often small, though some are modern or occasionally spacious; noise between rooms is reported. Several mention missing amenities (e.g., no hairdryer or fridge) and occasional AC issues; some higher floors offer good views.

Related guest reviews

8

Julie

Nov 16, 2025

·

Stayed 1 night

Good value. Clean room. Accessible restaurant and great shuttle service to airport. Nothing fancy though. No hairdryer in room if you care. Would use them again for a transit rest stop.

10

Yasunari

Nov 1, 2024

·

Stayed 1 night

冷蔵庫が無かった

8

Simon

Nov 14, 2022

·

Stayed 1 night

Nice hotel close to the airport. They also have a free airport shuttle bus. Staff were all friendly and professional. The rooms were really nice, modern and functional. The only downside is there is not much around the hotel if you want a drink and some food.

2

ADENIYI

Nov 27, 2023

·

Stayed 2 nights

Rooms extremely small. Mildew in the bathroom. No essentials for travelers. The white bath tower are totally discolored. No hand towers, no wash cloth. If I knew these condition ahead of time, I would hot have stayed there but every other hotels nearby are sold out.

8

Mohamed Kotharisa

Dec 29, 2023

·

Stayed 1 night

Staff is great. Room & toilet ivery small. Very limited dining options

8

Frank

Oct 14, 2023

·

Stayed 1 night

The room was nice but the air conditioning didn’t cool the room down. That made it harder to sleep

6

Thaddeus

Aug 29, 2024

·

Stayed 2 nights

The room is not soundproof, so the sounds from the next room can be heard and it is very noisy. The taste of breakfast is also not so good, it tastes salty, the fruit provided is also bland.

10

George

Apr 29, 2025

·

Stayed 1 night

The staff are very helpful and generous! The room door are so noisy when you open or close, so you can here other people going in and out. This hotel is very clean, a bit old but is closed to CGK Airport. The surrounding area is terrible, everything is a slum and very dirty

10

Yohanes

Oct 31, 2025

·

Stayed 2 nights

More spacious room

8

Abdulgani

May 16, 2023

·

Stayed 1 night

Netjes, maar te kleine kamer.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are consistently friendly and helpful, with thoughtful touches like early takeaway breakfasts; a few guests experienced communication or check-in issues.

Related guest reviews

10

robert

Oct 25, 2024

·

Stayed 2 nights

Thoriq was very helpful prorating visa in for for my international trip.

10

Paul

Sep 5, 2025

·

Stayed 1 night

Great service, especially the free airport transfers.

6

Peter

Jun 11, 2024

·

Stayed 1 night

I had contacted the hotel a day before arrival for pickup from the airport, since they advertise hotel shuttle. No reply, no shuttle. So I was exposed to the hundreds of taxi drivers offering to take me to the hotel for horrendous fares. In the hotel, the receptionist barely spoke English, and insisted that I had two bookings, not realizing the second one was for 16 days later. He just mumbled something about 'last room'. In the room, no closet, no hanger, nothing. Is it costom here to drape your sweat drenched shirt over the TV? It took a while to even find the bathroom. The door to it was part of a fake wood panelled wall, that could be pushed in. The two positives were the room service and the waterfall shower. My conclusion: I cancelled my second stay, and booked the luxury hotel inside the airport instead. The $ 34 additional cost more than makes up to save me from taxi drivers, nightmare traffic, horrible pollution, and most of all, an unreliable airport shuttle service, which was one of the main filters I had applied to find this hotel.

10

William

Jun 5, 2024

·

Stayed 2 nights

Very nice hotel ⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️👍👍👍 excellent Close to Airport - excellent shuttle service. Dining 👍👍👍 The area around the hotel is typical of the country - transportation is accessible if needed.

10

Robelle Joy

Jan 2, 2023

·

Stayed 19,353 nights

It’s close to the airport, friendly staff, great service, airport shuttle drop off/pick up is available which is really helpful.

8

Cheryl

Nov 1, 2025

·

Stayed 1 night

Clean rooms, staff was great.

10

Dita

Aug 22, 2023

·

Stayed 1 night

We had to leave early in the morning and they gave us breakfast to go. They gave us great service. The staffs were very nice.

8

Duncan

Mar 9, 2023

·

Stayed 1 night

Nice place for the price we paid. The staff was nice and accommodating to our request. Well done!

8

D

Apr 3, 2023

·

Stayed 1 night

Staffs are very friendly and helpful. Maintain good customer service.

10

Daniel

Oct 20, 2022

·

Stayed 2 nights

The staff were friendly and helpful, greeting you every morning with a smile

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very close to CGK with easy transfers, making it practical for layovers; several note the surrounding area is rough with little to do and it’s far from downtown.

Related guest reviews

6

kenneth

May 29, 2023

·

Stayed 1 night

It's ok to stay in for layovers The area is not quiet nice. Far away from downtown Room is fine

8

Simon

Nov 14, 2022

·

Stayed 1 night

Nice hotel close to the airport. They also have a free airport shuttle bus. Staff were all friendly and professional. The rooms were really nice, modern and functional. The only downside is there is not much around the hotel if you want a drink and some food.

10

Meng

Feb 26, 2023

·

Stayed 4 nights

I like because safe ,clean and easy for transport

6

Shing

Jul 6, 2023

·

Stayed 1 night

The hotel is little bit old. It probably dues for renovation. It took some time for the air conditioner to cool the room. It is close to the airport. The shuttle bus pickup service was OK. It would be nice if the hotel could consider having a staff to wait at the arrival hall because as someone who was not familiar with the area and language, it was an adventure to navigate to the pickup location. The airport drop off was good though.

8

A

Nov 24, 2024

·

We stayed two nights. Pros: Close to airport and mini mart. Hotel restaurant, while a bit expensive for Indonesia, has good food. Breakfast spread for 100K was worth it. We were on 9th floor. Rooms were quiet and clean. Clean sheets and comfortable beds. Free shuttle to and from airport was great! Cons: On a very busy road. Surrounding area is not touristy at all, and was a bit rough. It is a long way away from downtown tourist area with restaurants. Showers had very little pressure. Overall, this is a geat option for an overnight stay inbetween destinations, and we would stay here again for that reason. If you plan on staying in Jakarta for more than one night and want to explore, look for something more central.

6

SHINYA

Jun 29, 2025

·

Stayed 1 night

空港に行くのに場所は良いが、シャトルバスの時間がやや少なめ

10

Robelle Joy

Jan 2, 2023

·

Stayed 19,353 nights

It’s close to the airport, friendly staff, great service, airport shuttle drop off/pick up is available which is really helpful.

4

Todd

Jul 14, 2023

·

Stayed 1 night

While it looked like it was close to the airport it was a long circuitous route to get there. The entire building smelled of smoke. Breakfast was sub-par & rooms were small.

10

Randy

Mar 31, 2023

·

Stayed 1 night

Great rooms, nice staff, and about a 12 minute ride to the airport early in the morning, which was so appreciated. Thanks!

10

NOBORU

Aug 31, 2025

·

Stayed 2 nights

Close to the airport, very clean rooms

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site restaurant and breakfast receive mixed feedback—some found them good or good value and appreciated takeaway breakfasts, while others thought breakfast was sub-par or salty; dining options nearby are limited.

Related guest reviews

8

Julie

Nov 16, 2025

·

Stayed 1 night

Good value. Clean room. Accessible restaurant and great shuttle service to airport. Nothing fancy though. No hairdryer in room if you care. Would use them again for a transit rest stop.

8

Peter

Apr 7, 2023

·

Stayed 2 nights

Für ein/zwei Nächte ideale Unterkunft in der Nähe des Flughafens. Auch das Restaurant ist empfehlenswert, nichts besonderes, aber genießbar und der sehr freundliche Service ist bemerkenswert. Auch die Abholung vom Flughafen war kostenlos und zuverlässig.

8

Simon

Nov 14, 2022

·

Stayed 1 night

Nice hotel close to the airport. They also have a free airport shuttle bus. Staff were all friendly and professional. The rooms were really nice, modern and functional. The only downside is there is not much around the hotel if you want a drink and some food.

8

Mohamed Kotharisa

Dec 29, 2023

·

Stayed 1 night

Staff is great. Room & toilet ivery small. Very limited dining options

6

Thaddeus

Aug 29, 2024

·

Stayed 2 nights

The room is not soundproof, so the sounds from the next room can be heard and it is very noisy. The taste of breakfast is also not so good, it tastes salty, the fruit provided is also bland.

10

William

Jun 5, 2024

·

Stayed 2 nights

Very nice hotel ⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️👍👍👍 excellent Close to Airport - excellent shuttle service. Dining 👍👍👍 The area around the hotel is typical of the country - transportation is accessible if needed.

8

A

Nov 24, 2024

·

We stayed two nights. Pros: Close to airport and mini mart. Hotel restaurant, while a bit expensive for Indonesia, has good food. Breakfast spread for 100K was worth it. We were on 9th floor. Rooms were quiet and clean. Clean sheets and comfortable beds. Free shuttle to and from airport was great! Cons: On a very busy road. Surrounding area is not touristy at all, and was a bit rough. It is a long way away from downtown tourist area with restaurants. Showers had very little pressure. Overall, this is a geat option for an overnight stay inbetween destinations, and we would stay here again for that reason. If you plan on staying in Jakarta for more than one night and want to explore, look for something more central.

10

Dita

Aug 22, 2023

·

Stayed 1 night

We had to leave early in the morning and they gave us breakfast to go. They gave us great service. The staffs were very nice.

4

Todd

Jul 14, 2023

·

Stayed 1 night

While it looked like it was close to the airport it was a long circuitous route to get there. The entire building smelled of smoke. Breakfast was sub-par & rooms were small.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $37
18 $37	19 $34	20 $36	21 $37	22 $37	23 $18	24 $37
25 $36	26 $36	27 $37	28 $34	29 $37	30 $35	31 $36

Su	Mo	Tu	We	Th	Fr	Sa
1 $37	2 $39	3 $31	4 $34	5 $35	6 $35	7 $35
8 $39	9 $39	10 $39	11 $34	12 $34	13 $34	14 $37
15 $39	16 $40	17 $35	18 $35	19 $35	20 $35	21 $35
22 $36	23 $35	24 $35	25 $35	26 $34	27 $35	28 $35
29 $35	30 $35

Citadines Connect Airport Jakarta Hotel

Prices for Citadines Connect Airport Jakarta Hotel

Monthly average prices

About this property

Location

Room options

Executive Room

Deluxe Room, 1 Queen Bed

Deluxe Twin Room

Guest reviews of Citadines Connect Airport Jakarta Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Citadines Connect Airport Jakarta Hotel

Considering this hotel for your Jakarta trip?

Prices for upcoming dates

Business details