Hotel Heliconias Nature Inn & Hot Springs

Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool. There were construction going on around the resort, which also seemed unsightly. Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing. Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor. Front office staff was very helpful and totally took care of us and for that we are grateful. Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated. All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services. Thank you for making our stay and memorable one. My family did have a very good time.

Such a relaxing and wonderful stay at Heliconias for our honeymoon. The glass bungalow was quiet and romantic and the staff went above and beyond to make our stay special. They were immediately responsive to all of our questions on WhatsApp and scheduled interesting tours and transportation (night walk and farm tour on the property, chocolate making tour at a neighbouring farm and safari river float were all excellent and worth the cost). On site hot springs were lovely (but only open in the evenings). Truly a great place can’t wait to come back

Cons *WiFi works only in the room *Daily power outages! (You sit in a hot spring and all the lights go off and water stops and this can happen every ten minutes) *Five cascading “hot springs”, only one hot and it’s small and the water alternates between hot and cold *hot springs work only since 2pm *round trip by taxi is $70 to/from La Fortuna (about $15 by uber from the town) *one way taxi shuttle from SJO airport is $175 *breakfast is served only for two hours 7:30-9:30 *Breakfast has a small selection and you can’t ask for anything extra. For example, the eggs platter comes only with one piece of bacon. Pancakes is a breakfast selection on its own. *If you book activities through reception they give you higher prices… (highly recommend booking directly with Maquique tours) *activities recommendation is not the best at reception, they don’t know what’s included in the activity *Safe box in the rooms doesn’t work, if you wanna keep your belongings safe you have to leave it at the reception (I didn’t) *theres no phone in the room, you have to use your phone to communicate with reception through WhatsApp *the pool is shallow *the walk from glass bungalows to the restaurant is very steep *theres no stores or pharmacies around so it would be nice to have something in the hotel like a little pharmacy for daily necessities Pros *Massage with Marivelle was amazing *Victor is really great at showing around hotel *smart TV *goats, sloths, chickens at hotel

This was really, really a fun place for us! We stayed in the deluxe Treehouse #1. The treehouse and the grounds were just wonderful. The staff was super friendly, the treehouse was clean and SO COOL with all the glass windows. The meals were excellent. We loved the pool and hot spring tubs. Highly recommend!

Toller Garten, alles so schön grün. Man kann Tiere beobachten wie z. B. Faultiere, Leguane, verschiedene Vögel. Das Essen im Restaurant war ausgezeichnet. Die heißen Quellen waren am 1. Nachmittag anfangs leider nicht warm und nicht alle gefüllt. Abends konnten wir sie aber dann gut nutzen. Am 2. Tag hat es viel geregnet. Es hat uns in allem sehr gefallen. Es war ein toller Serbice. Uns wurden auch Tiere gezeigt und virl erklrt.leleider nicht

Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied.

The property is amazing for the nature lover. It’s a bit remote so no food options other than their restaurant around. Rooms are mediocre (cabin like). The staff is really nice and hard working. The thermal pool is lukewarm temperature not really hot.

Beautiful property with well maintained gardens and walking trails. Only disappointment was that the hot springs water was cold in multiple occasions

Loved our stay. The place is kept beautifully, every one is very nice. There is one restaurant on premise, very good food. The big pool is refreshing, the hot springs are very cute. There are several sloths living in the property and the local guide was super helpful to show them to us. It was amazing to see them so close up. We stayed at la Iguana, real immersive experience and waking up in the morning in a quite and beautiful place was really nice. We had 2 kids under 10, and felt so safe. Also front desk was very helpful in providing information on tours and we ended up doing our own route as we had a rented car. We visited the volcano, around 35 to 40 min away. We all really loved our stay!

It was a nice stay! Wish they had more options for food in the menu. It was the same breakfast, lunch and dinner menu. The hot springs were not always hot and not all were working. The massages were amazing tho! Highly recommended.

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

Had high hopes for this property judging by reviews and photos, however it did not live up to our expectations. Its set up is ok but it all looks quite tired. The pool is not attractive but guess functional for little kids. The thermal baths were definitely not attractive or nice. Tried water of one and was cold. The decor in the bungalow was tired and not much room to walk so very difficult to put down your suitcases. Shower didn't drain properly which was in the end sorted by the staff. At times there was a drain smell outside the bungalow. The restaurant was quite odd in my opinion. Food very average but quite expensive. I guess this can be compared to a tired Center Parcs (for those who are familiar with that), so probably ok if you have (very) little kids, but for us it wasn't what we wanted.

Overall the property was beautiful and lots of wildlife surrounding. Staff were always pleasant. Breakfast options were decent. Our only two complaints are the beds/pillows and the bugs in our room.Extremely hard and uncomfortable bedding and the large amount of bugs in our treehouse. Not sure if the cleaning crew left the doors open while they cleaned or if they managed to enter through the small openings but our last night in the tree house has several bugs that night.

Overall we enjoyed our time at this place. Unfortunately, perhaps due to off season, we did not find several places around the resort closed, for example bar at the pool. There were construction going on around the resort, which also seemed unsightly. Cleaning service was not that great. Our room was not cleaned properly and we could find dirt and hair balls in the washroom and around the room. This was disappointing. Washroom could use some shelves to place our shampoo and stuff, we had place all that on the floor. Front office staff was very helpful and totally took care of us and for that we are grateful. Breakfast was included, but it was not that much. But the staff and management was very kind and allow us to orders extra portion and that was greatly appreciated. All in all, it is a good resort and I am sure that in main tourist season they would be much better in their ambiance and other services. Thank you for making our stay and memorable one. My family did have a very good time.

BED BUGS!! There were live bed bugs in the king bed in treehouse #2 when we stayed. I understand the property is in the jungle, but these were actual human parasitic bed bugs that were in the bed biting me, and I have videos and photos. When we smushed a couple of them, blood came out, similar to when you kill a mosquito. I realized at 11pm the first night and contacted reception immediately. He switched us to a smaller room however, the next day the manager only would refund one night, not the 2 that we booked. A full refund would’ve been the only way to fully remedy the bed bug issue, in my opinion. Other notes of the property: The second night, the electricity went out when we were showering/changing in the evening 4 times for a few minutes each time. And I’m not sure the “hot springs” are truly from the source, as the water in the first pool would run hot for a few minutes, then cold, and kept switching back and forth. The highlight was seeing a mother sloth with her baby and a toucan on the property trail. The restaurant food was good and generally the service around the property was also good.

Service was exceptional. Love they grow/raise their own food. Self sustaining. Clean! Lots of birds to view. Maybe 30 min la furtuna but if you book through them, transportation included. Lovely place all around.

Area around property is good but the property itself is not up to the standards. Toilet stopped working. I stayed with my family and felt like bathrooms were not clean. It was just OK. Breakfast was not great and have very few options. Though they say it is buffet breakfast it is limited to juices, fruites and coffee. Overall not great. Will not come again.

Staff extremely nice, they went out of their wy to make us feel like home, good place to relax. Hot springs are not natural, towels need to be updated they were torn, hotel it is very far away from tourists places, a car is needed to drive around . Restaurant food it is not that good and expensive.

We loved our stay at Heliconias Nature Inn. The bungalows were clean and had a wall of glass to view the jungle. The grounds were peaceful and well maintained. The restaurant on site was very good and convenient. We would definitely stay here again.

We had a wonderful stay at Heliconias. The bungalows were clean with plenty of privacy. We didn’t get to spend a lot of time there because we were out a lot on tours but Diego made us the best Piña Coladas every evening while we enjoyed the hot springs. He works very hard and you will find him running around from one job to another and always has a smile on his face. This place is lucky to have him as part of their staff. We will definitely return.

We stayed in a glass bungalow, which had glass walls on three sides. It was really an incredible experience. The people there were so helpful and friendly. The Hot Springs pools was a really unique experience. We would definitely go back.

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

Had high hopes for this property judging by reviews and photos, however it did not live up to our expectations. Its set up is ok but it all looks quite tired. The pool is not attractive but guess functional for little kids. The thermal baths were definitely not attractive or nice. Tried water of one and was cold. The decor in the bungalow was tired and not much room to walk so very difficult to put down your suitcases. Shower didn't drain properly which was in the end sorted by the staff. At times there was a drain smell outside the bungalow. The restaurant was quite odd in my opinion. Food very average but quite expensive. I guess this can be compared to a tired Center Parcs (for those who are familiar with that), so probably ok if you have (very) little kids, but for us it wasn't what we wanted.

This place is pretty special. It is a small, low key resort. My son wanted to stay close to the pool, so we stayed in a standard room. The room wasn't great. The beds were hard, it could use a refresh, the air conditioner was loud, and there was no soundproofing. If we had picked one of the bungalows or treehouses, I likely would have given the place 5 stars. It is a nice alternative away from the hustle and bustle of La Fortuna but still close to lots of attractions.

This resort is amazing and I wish I was back there now. We only stayed here 2 nights of our 8 night stay in Costa Rica, but it was our favorite. We have a family of 4 and we stayed in a deluxe treehouse which fit us nicely. The grounds are beautiful and walkable and the staff is friendly. We were able to see multiple sloths and plenty of other wildlife. One afternoon, my teenaged daughter accidently left her wallet (with cash) in the restaurant, but it was kept safe by the staff (Luis) until she realized her mistake and retrieved it. We took the night tour with Victor and thoroughly enjoyed it, and we appreciated his passion about farming and sustainability. Also, the coffee is amazing. We ate all of our meals here and the food was fresh and delicious (I would personally recommend the farm to table casado and the breakfast omelet). Overall we recommend this resort to anyone looking for a relaxing, quiet stay, close to nature with quality food and great staff.

Cons *WiFi works only in the room *Daily power outages! (You sit in a hot spring and all the lights go off and water stops and this can happen every ten minutes) *Five cascading “hot springs”, only one hot and it’s small and the water alternates between hot and cold *hot springs work only since 2pm *round trip by taxi is $70 to/from La Fortuna (about $15 by uber from the town) *one way taxi shuttle from SJO airport is $175 *breakfast is served only for two hours 7:30-9:30 *Breakfast has a small selection and you can’t ask for anything extra. For example, the eggs platter comes only with one piece of bacon. Pancakes is a breakfast selection on its own. *If you book activities through reception they give you higher prices… (highly recommend booking directly with Maquique tours) *activities recommendation is not the best at reception, they don’t know what’s included in the activity *Safe box in the rooms doesn’t work, if you wanna keep your belongings safe you have to leave it at the reception (I didn’t) *theres no phone in the room, you have to use your phone to communicate with reception through WhatsApp *the pool is shallow *the walk from glass bungalows to the restaurant is very steep *theres no stores or pharmacies around so it would be nice to have something in the hotel like a little pharmacy for daily necessities Pros *Massage with Marivelle was amazing *Victor is really great at showing around hotel *smart TV *goats, sloths, chickens at hotel

We had a very pleasant 5 night stay in a glass bungalow. It was lovely to wake up in the morning and listen to birds in our hammocks on the porch. We liked the glass bungalows. comfortable beds, spacious bathrooms, basic amenities. The only issue was that we couldn’t operate the fan because the in and off cord was missing. Breakfast in the open air restaurant was good-mostly eggs american style. It would have been nice to also have continental style pastries and cereal. Staff are friendly and responsive. The grounds are beautiful and well maintained.

Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied.

We loved our stay at Heliconias Nature Inn. The bungalows were clean and had a wall of glass to view the jungle. The grounds were peaceful and well maintained. The restaurant on site was very good and convenient. We would definitely stay here again.

There was no available wifi. The a/c needed to be maintained- it was very loud.

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

This resort is amazing and I wish I was back there now. We only stayed here 2 nights of our 8 night stay in Costa Rica, but it was our favorite. We have a family of 4 and we stayed in a deluxe treehouse which fit us nicely. The grounds are beautiful and walkable and the staff is friendly. We were able to see multiple sloths and plenty of other wildlife. One afternoon, my teenaged daughter accidently left her wallet (with cash) in the restaurant, but it was kept safe by the staff (Luis) until she realized her mistake and retrieved it. We took the night tour with Victor and thoroughly enjoyed it, and we appreciated his passion about farming and sustainability. Also, the coffee is amazing. We ate all of our meals here and the food was fresh and delicious (I would personally recommend the farm to table casado and the breakfast omelet). Overall we recommend this resort to anyone looking for a relaxing, quiet stay, close to nature with quality food and great staff.

It was a magical stay for my wife’s 50th birthday. Diego, Carlos , Victor were especially excellent in everything they did for us. The hotel rooms and the grounds were beautiful and well maintained. There almost no need to go anywhere else. The amount of detail they put into all of thier work is superb. They really accommodate your every need. Check in and checkout was a breeze. The food was also delightful and done with so much love. We left feeling like we were a part of the family. We will be back with friends hopefully sooner than later. Thank you so much Heliconias!!!

Cons *WiFi works only in the room *Daily power outages! (You sit in a hot spring and all the lights go off and water stops and this can happen every ten minutes) *Five cascading “hot springs”, only one hot and it’s small and the water alternates between hot and cold *hot springs work only since 2pm *round trip by taxi is $70 to/from La Fortuna (about $15 by uber from the town) *one way taxi shuttle from SJO airport is $175 *breakfast is served only for two hours 7:30-9:30 *Breakfast has a small selection and you can’t ask for anything extra. For example, the eggs platter comes only with one piece of bacon. Pancakes is a breakfast selection on its own. *If you book activities through reception they give you higher prices… (highly recommend booking directly with Maquique tours) *activities recommendation is not the best at reception, they don’t know what’s included in the activity *Safe box in the rooms doesn’t work, if you wanna keep your belongings safe you have to leave it at the reception (I didn’t) *theres no phone in the room, you have to use your phone to communicate with reception through WhatsApp *the pool is shallow *the walk from glass bungalows to the restaurant is very steep *theres no stores or pharmacies around so it would be nice to have something in the hotel like a little pharmacy for daily necessities Pros *Massage with Marivelle was amazing *Victor is really great at showing around hotel *smart TV *goats, sloths, chickens at hotel

We just returned from a 2 week stay in Costa Rica. We spent 5 of those nights at Heliconias. Our treehouse was amazing! The breakfast that was included was delicious. It was so relaxing and peaceful there. The staff was super friendly and helpful. Alejandro and Diego helped us with anything and everything we needed. We will definitely return here.

Service was exceptional. Love they grow/raise their own food. Self sustaining. Clean! Lots of birds to view. Maybe 30 min la furtuna but if you book through them, transportation included. Lovely place all around.

Diego, at the front desk made sure we were taken care! Thank you, Diego

Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied.

We had a wonderful time at Hotel Heliconias recently. Me and my two best friends came to celebrate my 50th birthday and we can't say enough good things about this hotel, the staff and the exceptional service. From the moment we arrived we were taken care of by Diego and Alejandro. Check in was seamless, the rooms were clean and well equipped, the breakfast was scrumptious and believe me when I say this was the best breakfast of our entire week in Costa Rica. The service was impeccable. Alejandro took care of booking all of our excursions and made sure we felt at home. The owner Omar made the effort to welcome us to the hotel and provided fresh coconut water for us at the pool. Diego went out of his way to make sure we were comfortable with our stay. This hotel is different. It is quiet, peaceful, surrounded by natural beauty and you feel at home. I would definitely come back here next time I am in Costa Rica. Thank you for making our stay very memorable and special.

I heat to say something negative about the guys there because they are nice but so clumsy and neglectful. 3 time we needed a ride in the heavy rain no one respond and their is a voice mail no even identifying the hotel , room condition is bad . Do not lean on the sink you will get heart . every thing looks like it was put on cheaply. mosquito protection is poor! My advice if you need to pay $60 or less you are fine ! If you pay more have been taken for a ride (we paid $240).

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

Amazing treehouse and staff. Our kids had an incredible time exploring. We saw toucans right on the property. The drive to the resort is scenic and we found it enjoyable, so much to see and great sodas and markets along the way.

This place is pretty special. It is a small, low key resort. My son wanted to stay close to the pool, so we stayed in a standard room. The room wasn't great. The beds were hard, it could use a refresh, the air conditioner was loud, and there was no soundproofing. If we had picked one of the bungalows or treehouses, I likely would have given the place 5 stars. It is a nice alternative away from the hustle and bustle of La Fortuna but still close to lots of attractions.

Cons *WiFi works only in the room *Daily power outages! (You sit in a hot spring and all the lights go off and water stops and this can happen every ten minutes) *Five cascading “hot springs”, only one hot and it’s small and the water alternates between hot and cold *hot springs work only since 2pm *round trip by taxi is $70 to/from La Fortuna (about $15 by uber from the town) *one way taxi shuttle from SJO airport is $175 *breakfast is served only for two hours 7:30-9:30 *Breakfast has a small selection and you can’t ask for anything extra. For example, the eggs platter comes only with one piece of bacon. Pancakes is a breakfast selection on its own. *If you book activities through reception they give you higher prices… (highly recommend booking directly with Maquique tours) *activities recommendation is not the best at reception, they don’t know what’s included in the activity *Safe box in the rooms doesn’t work, if you wanna keep your belongings safe you have to leave it at the reception (I didn’t) *theres no phone in the room, you have to use your phone to communicate with reception through WhatsApp *the pool is shallow *the walk from glass bungalows to the restaurant is very steep *theres no stores or pharmacies around so it would be nice to have something in the hotel like a little pharmacy for daily necessities Pros *Massage with Marivelle was amazing *Victor is really great at showing around hotel *smart TV *goats, sloths, chickens at hotel

Service was exceptional. Love they grow/raise their own food. Self sustaining. Clean! Lots of birds to view. Maybe 30 min la furtuna but if you book through them, transportation included. Lovely place all around.

Nous sommes restées deux nuits dans cet havre de paix.. la propriété est immense, la nature à couper le souffle , les bungalows et trees bungalows implantés dans une végétation incroyable. Le matin vous êtes réveillé par le chant des oiseaux , vous pouvez faire une ballades à la recherche des animaux avant de prendre votre délicieux petit déjeuner . L’hôtel possède les sources chaudes et une piscine ainsi qu’une petite forêt . Le personnel est très aimable et aux petits soins. Prévoir une voiture car un peu loin de la ville

The property is amazing for the nature lover. It’s a bit remote so no food options other than their restaurant around. Rooms are mediocre (cabin like). The staff is really nice and hard working. The thermal pool is lukewarm temperature not really hot.

Loved our stay. The place is kept beautifully, every one is very nice. There is one restaurant on premise, very good food. The big pool is refreshing, the hot springs are very cute. There are several sloths living in the property and the local guide was super helpful to show them to us. It was amazing to see them so close up. We stayed at la Iguana, real immersive experience and waking up in the morning in a quite and beautiful place was really nice. We had 2 kids under 10, and felt so safe. Also front desk was very helpful in providing information on tours and we ended up doing our own route as we had a rented car. We visited the volcano, around 35 to 40 min away. We all really loved our stay!

We loved our stay at Hotel Heliconias. The staff was so welcoming and friendly. The grounds were beautiful. A sloth was right on the property. Beautiful flowers and birds. The restaurant had a wonderful free breakfast in the morning and great dinner options. The hot springs on the property were delightful. About 30 minutes from Arenal Volcano

Property has a nice set up but very far from the main town

Beautiful, well maintained grounds and excellent service. Every encounter with the staff from the reception desk, to the restaurant and hotel room was a pleasant experience. We travelled with families and rented three premium treehouse and all kids and adults loved it. Waking up to the sound of tweeting birds was the best good morning. We loved the peace and quiet and did not mind that it was 25 mins from La Fortuna or took longer to get to Arenal area. The free breakfast was delicious and lunch dinner (same menu) were generous portions. Will definitely come back again. We saw three sloths near the petting zoo and another in the hiking area. This was hands down our favorite hotel

Had high hopes for this property judging by reviews and photos, however it did not live up to our expectations. Its set up is ok but it all looks quite tired. The pool is not attractive but guess functional for little kids. The thermal baths were definitely not attractive or nice. Tried water of one and was cold. The decor in the bungalow was tired and not much room to walk so very difficult to put down your suitcases. Shower didn't drain properly which was in the end sorted by the staff. At times there was a drain smell outside the bungalow. The restaurant was quite odd in my opinion. Food very average but quite expensive. I guess this can be compared to a tired Center Parcs (for those who are familiar with that), so probably ok if you have (very) little kids, but for us it wasn't what we wanted.

This resort is amazing and I wish I was back there now. We only stayed here 2 nights of our 8 night stay in Costa Rica, but it was our favorite. We have a family of 4 and we stayed in a deluxe treehouse which fit us nicely. The grounds are beautiful and walkable and the staff is friendly. We were able to see multiple sloths and plenty of other wildlife. One afternoon, my teenaged daughter accidently left her wallet (with cash) in the restaurant, but it was kept safe by the staff (Luis) until she realized her mistake and retrieved it. We took the night tour with Victor and thoroughly enjoyed it, and we appreciated his passion about farming and sustainability. Also, the coffee is amazing. We ate all of our meals here and the food was fresh and delicious (I would personally recommend the farm to table casado and the breakfast omelet). Overall we recommend this resort to anyone looking for a relaxing, quiet stay, close to nature with quality food and great staff.

Staff extremely nice, they went out of their wy to make us feel like home, good place to relax. Hot springs are not natural, towels need to be updated they were torn, hotel it is very far away from tourists places, a car is needed to drive around . Restaurant food it is not that good and expensive.

It was our first time in Costa Rica and hotel Heliconias was a very good stay. It was perfect for the hot springs. It was very nice and the hotel rooms were like a treehouse. Service was good. The food was great. The traditional Costa Rican food, Gallo Pinto, is a must try.

Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied.

We enjoyed our stay. The restaurant was excellent along with the service. There is a pond next to the restaurant where you can see the fish, ducks and wildlife. The owner visited with us and was very friendly. It is a family affair each son works in a different area. The breakfast was included and was very nice. The gardens are beautiful as well as the vegetable garden they have on site. We would recommend this hotel.

Property was great overall. Only commentary is we found the restaurant lacking. Menu was boring, food was only ok. We ate there once only wasn't to our liking

It was a nice stay! Wish they had more options for food in the menu. It was the same breakfast, lunch and dinner menu. The hot springs were not always hot and not all were working. The massages were amazing tho! Highly recommended.

We had a wonderful time at Hotel Heliconias recently. Me and my two best friends came to celebrate my 50th birthday and we can't say enough good things about this hotel, the staff and the exceptional service. From the moment we arrived we were taken care of by Diego and Alejandro. Check in was seamless, the rooms were clean and well equipped, the breakfast was scrumptious and believe me when I say this was the best breakfast of our entire week in Costa Rica. The service was impeccable. Alejandro took care of booking all of our excursions and made sure we felt at home. The owner Omar made the effort to welcome us to the hotel and provided fresh coconut water for us at the pool. Diego went out of his way to make sure we were comfortable with our stay. This hotel is different. It is quiet, peaceful, surrounded by natural beauty and you feel at home. I would definitely come back here next time I am in Costa Rica. Thank you for making our stay very memorable and special.