Best Western Plus Finger Lakes Inn & Suites
US$186
/ night
Avg. for September
Select dates to see prices and availability
US$186
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Plus Finger Lakes Inn & Suites average US$110 in the cheapest month (January) and US$246 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$110 |
| February | US$117 |
| March | US$131 |
| April | US$174 |
| May | US$246 |
| June | US$170 |
| July | US$168 |
| August | US$205 |
| September | US$186 |
| October | US$172 |
| November | US$152 |
| December | US$117 |
J
F
M
A
M
J
J
A
Sept · US$186
S
O
N
D
Most expensive: May (~US$246)
Cheapest: January (~US$110)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Finger Lakes Inn & Suites. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
With a stay at Best Western Plus Finger Lakes Inn & Suites in Cortland, you'll be a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland. This hotel is 4.9 mi (7.9 km) from Central New York Living History Center and 5.3 mi (8.5 km) from Tompkins Cortland Community College.
What's nearby
Shipwreck Golf Amusement Center(0.2 Miles)
State University of New York-Cortland(1.9 Miles)
Elm Tree Golf Course(1.9 Miles)
1890 House Museum(3.4 Miles)
Cortland Beer Company(3.9 Miles)
Central New York Living History Center(4.9 Miles)
Tompkins Cortland Community College(5.3 Miles)
Tuller Hill State Forest(5.8 Miles)
Bacchus Brewing Company(5.9 Miles)
Cortland Country Music Park and Campground(6 Miles)
Homer Center for the Arts(6.1 Miles)
James Kennedy State Forest(6.6 Miles)
Hope Lake(7.2 Miles)
Greek Peak Mountain Resort(7.3 Miles)
Cascades Indoor Waterpark(7.4 Miles)
Cortland, NY (CTX-Cortland County)(3.3 Miles)
Ithaca, NY (ITH-Tompkins Regional)(15.5 Miles)
Binghamton, NY (BGM-Greater Binghamton)(41.1 Miles)
Elevator/Lift
Business centre
Safe-deposit box
Luggage storage
Vending machines
Express check-in/check-out
Location
3175 Fingerlake East Drive, New York, United States of America
Shipwreck Golf Amusement Center (0.2 Miles)
State University of New York-Cortland (1.9 Miles)
Elm Tree Golf Course (1.9 Miles)
1890 House Museum (3.4 Miles)
Cortland Beer Company (3.9 Miles)
Central New York Living History Center (4.9 Miles)
Room options
4
Suite, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Refrigerator
4
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
2
Standard Room, 2 Queen Beds, Accessible (Bathtub)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Bathtub
3
Standard Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
3
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
2
Suite, 1 King Bed with Sofa Bed, Accessible (With Sofabed)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Bathtub
4
Suite, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Refrigerator
4
Standard Room, 1 King Bed, Refrigerator & Microwave (Shower Only)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
8
Good
Based on 1,007 verified reviews
Who stays here?
Business
16%
Couple
19%
Family
53%
Group
6%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Best Western Plus Finger Lakes Inn & Suites earns praise for friendly staff and a convenient location near SUNY Cortland, yet many cite inconsistent cleanliness, dated rooms with maintenance issues, and a breakfast that often feels limited.
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What guests think
Across recent reviews, Best Western Plus Finger Lakes Inn & Suites earns praise for friendly staff and a convenient location near SUNY Cortland, yet many cite inconsistent cleanliness, dated rooms with maintenance issues, and a breakfast that often feels limited.
Facilities feedback is mixed, with reports of a cold or dirty pool, some broken gym equipment, occasional elevator issues, and vending machines removed, while parking is straightforward. Several guests also noted noise from traffic or other rooms, and many felt prices were high for the overall condition. Expect a simple, functional stay with variable upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feedback is mixed, with reports of a cold or dirty pool, some broken gym equipment, occasional elevator issues, and vending machines removed. Parking is straightforward, and the business center was helpful for printing.
Related guest reviews
4
Kellie
27 Dec 2024
·
Stayed 1 night
We booked this hotel so our family could swim in the pool. The indoor “heated” pool was freezing and we could not swim. I gave my kids a warm shower and hot bath. The bathroom door was so heavy it shut on my son’s fingers leaving a welt across his ring finger. The juice and hot chocolate machines were not working at breakfast and we had to go back to the room to grab water bottles .
We booked this hotel so our family could swim in the pool. The indoor “heated” pool was freezing and we could not swim. I gave my kids a warm shower and hot bath. The bathroom door was so heavy it shut on my son’s fingers leaving a welt across his ring finger. The juice and hot chocolate machines were not working at breakfast and we had to go back to the room to grab water bottles .
10
Katherine
3 Mar 2025
·
Stayed 2 nights
Everyone was so friendly, the front desk staff from the moment we checked in until we checked out were so helpful and courteous. I ran into problems printing something in the Business Center and even though it was very late at night, I was still helped by the staff. The bathroom was a little dated with some repaired wall damage, but other than that, this was a great value for the money. We would definitely stay here again.
Everyone was so friendly, the front desk staff from the moment we checked in until we checked out were so helpful and courteous. I ran into problems printing something in the Business Center and even though it was very late at night, I was still helped by the staff. The bathroom was a little dated with some repaired wall damage, but other than that, this was a great value for the money. We would definitely stay here again.
4
Daniel
8 Jul 2023
·
Stayed 1 night
Elevator was broken, shower worked badly
Elevator was broken, shower worked badly
6
Nicholas
24 Aug 2025
·
Stayed 2 nights
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
10
ron
5 Sept 2023
·
Stayed 2 nights
would totally stay here again. Very nice employees, clean, comfy. Only downside was equipment in gym was broken and pull out couch mattress was awful-so my son slept on the couch as a couch, not a pull out.
would totally stay here again. Very nice employees, clean, comfy. Only downside was equipment in gym was broken and pull out couch mattress was awful-so my son slept on the couch as a couch, not a pull out.
2
Michael
11 Jan 2024
·
Stayed 4 nights
Don’t stay here. The rooms were outdated, and several outlets didn’t work. The workout room had a broken TV and machine leaving only a treadmill and a bike to work with. I was out there for business and originally booked a week. I had to cancel my stay after one night and the manager was no where to be seen. Expedia was unable to contact him until late the next day which only allowed a refund of 1 of the 4 nights.
Don’t stay here. The rooms were outdated, and several outlets didn’t work. The workout room had a broken TV and machine leaving only a treadmill and a bike to work with. I was out there for business and originally booked a week. I had to cancel my stay after one night and the manager was no where to be seen. Expedia was unable to contact him until late the next day which only allowed a refund of 1 of the 4 nights.
10
Kathleen
6 Jun 2025
·
Stayed 1 night
great stay. I just needed one night close to SUNY for the Empire games. After competition I relaxed in the very cold pool, which was nice. Pretty lobby, nice staff. Would recommend.
great stay. I just needed one night close to SUNY for the Empire games. After competition I relaxed in the very cold pool, which was nice. Pretty lobby, nice staff. Would recommend.
8
patrick
13 Feb 2025
·
Stayed 2 nights
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
4
Theresa
17 Nov 2024
·
Stayed 1 night
Pool was discussing
Pool was discussing
4
Maureen
21 Nov 2025
·
Stayed 2 nights
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: several guests found dirty or smelly rooms, stained carpets or linens, clogged drains, and missed housekeeping, with one report of bed bugs. Others noted clean rooms.
Related guest reviews
6
Jessica
19 Oct 2025
·
Stayed 2 nights
Our bathroom tub had a clog in it and waa not taken care of while we were there, the cleaning people never came The whole weekend we were there.
Our bathroom tub had a clog in it and waa not taken care of while we were there, the cleaning people never came The whole weekend we were there.
4
anthony
24 Jul 2023
·
Stayed 1 night
The room was clean. The public areas were not. There was a lot of junk behind the reception desk. The rugs and upholstery in the halls and lobby area were soiled. There were piles of dirty linens in the hallway at 7:30 at night and in the next morning.
The room was clean. The public areas were not. There was a lot of junk behind the reception desk. The rugs and upholstery in the halls and lobby area were soiled. There were piles of dirty linens in the hallway at 7:30 at night and in the next morning.
2
Liam
10 Mar 2025
·
Stayed 1 night
DO NOT STAY. Stains on sheets. not clean. everything out of order breakfast wise.
DO NOT STAY. Stains on sheets. not clean. everything out of order breakfast wise.
2
Eemine
12 Oct 2025
·
Stayed 1 night
I usually don't write bad reviews, but this time, but what we experienced horrible. Room was smelly, the hotel was very dirty. They told us that breakfast starts 8am, but we went 8:30 and there was nothing left. For 1 night for 1 room we paid $377.
I usually don't write bad reviews, but this time, but what we experienced horrible. Room was smelly, the hotel was very dirty. They told us that breakfast starts 8am, but we went 8:30 and there was nothing left. For 1 night for 1 room we paid $377.
4
stephanie
19 Aug 2025
·
Stayed 1 night
Room 107 had mold in the AC unit. The room smelled horrible. Linens were not fresh. Carpet dirty.
Room 107 had mold in the AC unit. The room smelled horrible. Linens were not fresh. Carpet dirty.
4
Margaret
22 Jul 2025
·
Stayed 1 night
The shower leaked and was dirty. The carpets had stains. I wish I would have taken pictures to share. I will not stay or recommend this hotel.
The shower leaked and was dirty. The carpets had stains. I wish I would have taken pictures to share. I will not stay or recommend this hotel.
2
Jitender
15 Oct 2024
·
Stayed 1 night
Washroom is smelly and in horrible conditions
Washroom is smelly and in horrible conditions
8
Carrie
10 Oct 2025
·
Stayed 1 night
Clean room
Clean room
4
Diana
19 Dec 2022
·
Stayed 19,344 nights
The property seems new but unfortunately its not well maintained. Continental breakfast was not good but that was the least of our problems. Visible dust in the stairs and handles. Rooms with stained carpet and mattresses. Bathrooms with brown/black mold in some corners, the presumably white towels were a weird/scary tone of gray. We had to be moved to another room at midnight because, unfortunately for us, there were bed bugs in the first room. The second room had a huge brown stain in one of the mattresses. The bedroom door needed to be pushed extra hard in order to get it open, seems like the floor is uneven and it even cracks when you walk. I cant believe none of the mattresses had a cover for protection. Disgusting and dirty, very expensive for a mediocre service and poor maintenance. Would NEVER visit again.
The property seems new but unfortunately its not well maintained. Continental breakfast was not good but that was the least of our problems. Visible dust in the stairs and handles. Rooms with stained carpet and mattresses. Bathrooms with brown/black mold in some corners, the presumably white towels were a weird/scary tone of gray. We had to be moved to another room at midnight because, unfortunately for us, there were bed bugs in the first room. The second room had a huge brown stain in one of the mattresses. The bedroom door needed to be pushed extra hard in order to get it open, seems like the floor is uneven and it even cracks when you walk. I cant believe none of the mattresses had a cover for protection. Disgusting and dirty, very expensive for a mediocre service and poor maintenance. Would NEVER visit again.
6
Jeanette
14 Sept 2025
·
Stayed 1 night
Room had not been cleaned from previous guests, dirty towels, coffee maker was dirty, no soap.
Room had not been cleaned from previous guests, dirty towels, coffee maker was dirty, no soap.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable and sometimes spacious, but decor feels dated and maintenance problems recur (noisy or malfunctioning AC or fridges, broken fixtures, and TV issues). Some reported lumpy mattresses and noise from traffic or other rooms; Wi-Fi performance was mixed.
Related guest reviews
6
Fred
17 Mar 2024
·
Stayed 2 nights
located on a very busy road, the sounds of the traffic was very load in the room
located on a very busy road, the sounds of the traffic was very load in the room
8
Samantha
16 May 2025
·
Stayed 1 night
Convenient to SUNY Cortland. Helpful staff. Good breakfast options. Comfortable beds. My only concern about this property is in the general upkeep and maintenance. I was given a room with a window that didn’t close completely, making the road noise very loud inside the room. The staff member graciously moved me to a different room and said he would make note of the maintenance issue. However, when I spoke with my husband later, he told me that he had also been placed in that room on his last trip and asked to move. That was well over a year ago. It seems like that would be enough time to fix a window. Other than that, the hotel was sufficient for my needs, though if I had a choice of staying there again or down the road, I would probably choose down the road.
Convenient to SUNY Cortland. Helpful staff. Good breakfast options. Comfortable beds. My only concern about this property is in the general upkeep and maintenance. I was given a room with a window that didn’t close completely, making the road noise very loud inside the room. The staff member graciously moved me to a different room and said he would make note of the maintenance issue. However, when I spoke with my husband later, he told me that he had also been placed in that room on his last trip and asked to move. That was well over a year ago. It seems like that would be enough time to fix a window. Other than that, the hotel was sufficient for my needs, though if I had a choice of staying there again or down the road, I would probably choose down the road.
8
Hughey
20 Nov 2025
·
Stayed 1 night
Property needed a refurbishment
Property needed a refurbishment
8
Crystal
18 May 2025
·
Stayed 1 night
Tv didn’t work a/c doesn’t stay cool
Tv didn’t work a/c doesn’t stay cool
6
Nicholas
24 Aug 2025
·
Stayed 2 nights
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
Had a wedding to attend and stayed bc it was move-in week for the area colleges. The staff were helpful. The breakfast was limited but sufficient. The bed was clean and comfortable. Unfortunately, the facility was not the cleanest. The pool was dirty, and the room had a musty smell. The lobby was hot and humid. The curtains were broken. The AC in the room worked well, but made loud noises that sounded like it was going to break. It did not and remained a working unit throughout the reservation (3 days/2 nights). Overall, not worth the cost per night. Cortland is a depressed area overall with little to do, but if you are in the area, check out the 1890 house.
8
Gary
7 Oct 2024
·
Stayed 3 nights
Saturday night was so noisy above me I had to change rooms.
Saturday night was so noisy above me I had to change rooms.
8
Tony
22 Sept 2025
·
Stayed 2 nights
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
6
Karen
16 Aug 2025
·
Stayed 1 night
Room was ok, but definitely overpriced. Bed was comfortable; lighting not the best. Very average accommodations.
Room was ok, but definitely overpriced. Bed was comfortable; lighting not the best. Very average accommodations.
8
patrick
13 Feb 2025
·
Stayed 2 nights
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
4
Maureen
21 Nov 2025
·
Stayed 2 nights
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
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AI-generated summary based on recent guest reviews
Service
Many guests describe the staff as friendly, helpful, and efficient at check-in. However, several experienced slow or inflexible front-desk service, difficulties with refunds or room requests, and occasional rudeness.
Related guest reviews
8
Elizabeth
6 Oct 2025
·
Stayed 1 night
Friendly and helpful staff, plenty of parking, quiet area. Clean . Could use better pillows!
Friendly and helpful staff, plenty of parking, quiet area. Clean . Could use better pillows!
4
Charlanne
25 Jul 2025
·
Stayed 1 night
The staff took 25 minutes to check us in, gave us a handicapped room whose drain did not work so taking a shower flooded the bathroom floor and I had to mop it up to even walk in there, and the carpet had dirty looking spots.
The staff took 25 minutes to check us in, gave us a handicapped room whose drain did not work so taking a shower flooded the bathroom floor and I had to mop it up to even walk in there, and the carpet had dirty looking spots.
6
Marcin
20 Jul 2025
·
Stayed 2 nights
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
10
Sharmin
1 Sept 2025
·
Stayed 2 nights
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
2
Michael
11 Jan 2024
·
Stayed 4 nights
Don’t stay here. The rooms were outdated, and several outlets didn’t work. The workout room had a broken TV and machine leaving only a treadmill and a bike to work with. I was out there for business and originally booked a week. I had to cancel my stay after one night and the manager was no where to be seen. Expedia was unable to contact him until late the next day which only allowed a refund of 1 of the 4 nights.
Don’t stay here. The rooms were outdated, and several outlets didn’t work. The workout room had a broken TV and machine leaving only a treadmill and a bike to work with. I was out there for business and originally booked a week. I had to cancel my stay after one night and the manager was no where to be seen. Expedia was unable to contact him until late the next day which only allowed a refund of 1 of the 4 nights.
10
Michael
19 Apr 2025
·
Stayed 4 nights
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
10
Terence
16 Jul 2024
·
Stayed 1 night
Owner n staff were amazingly cordial and accommodating , lent me phone charger, cork screw and toothpaste as I forgot those items at home. Owner took the time to chat and even searched for a channel on lobby TV for us. Rooms were clean, nice and spacious .
Owner n staff were amazingly cordial and accommodating , lent me phone charger, cork screw and toothpaste as I forgot those items at home. Owner took the time to chat and even searched for a channel on lobby TV for us. Rooms were clean, nice and spacious .
4
Michael
30 Mar 2024
·
Stayed 1 night
Staff did not notify of morning construction noise, and water shutoff at 11 the day before. Had overnight work and slept late, but morning had construction before 9am, an intrusive shrilling 10am call with a demand to shower now. A demand to checkout. I was the only guest. Asked for extra hour and they called and threatened to charge second day. Just rude, evasive, prevaricated, and lied by omission. Lobby has a foul odor. Wasted money for a tortuous and obtrusive stay without apology or consideration.
Staff did not notify of morning construction noise, and water shutoff at 11 the day before. Had overnight work and slept late, but morning had construction before 9am, an intrusive shrilling 10am call with a demand to shower now. A demand to checkout. I was the only guest. Asked for extra hour and they called and threatened to charge second day. Just rude, evasive, prevaricated, and lied by omission. Lobby has a foul odor. Wasted money for a tortuous and obtrusive stay without apology or consideration.
8
Robert
6 Apr 2025
·
Stayed 2 nights
Check in and check out was easy
Check in and check out was easy
10
Kevin
23 Mar 2025
·
Stayed 1 night
Quick easy check-in, clean room, comfortable bed. I pass thru the Cortland area occasionally and this is my first choice for accommodation when I stay the night.
Quick easy check-in, clean room, comfortable bed. I pass thru the Cortland area occasionally and this is my first choice for accommodation when I stay the night.
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AI-generated summary based on recent guest reviews
Location
Convenient for SUNY Cortland, sports fields, Greek Peak, and nearby shopping and restaurants. Some noted traffic noise and that it’s a longer drive from the interstate or that nearby options are limited.
Related guest reviews
10
Lisa
20 Aug 2023
·
Stayed 1 night
Great alternative to staying right in Ithaca when visiting Cornell. Very clean, friendly staff, and less expensive than other options.
Great alternative to staying right in Ithaca when visiting Cornell. Very clean, friendly staff, and less expensive than other options.
6
Fred
17 Mar 2024
·
Stayed 2 nights
located on a very busy road, the sounds of the traffic was very load in the room
located on a very busy road, the sounds of the traffic was very load in the room
10
Gwendolyn
4 Dec 2024
·
Stayed 1 night
It was a long way from the interstate and not much around it except WALMART
It was a long way from the interstate and not much around it except WALMART
8
Lisa
10 Nov 2023
·
Stayed 1 night
Comfortable hotel close to college.
Comfortable hotel close to college.
10
Michelle
19 Jun 2024
·
Stayed 2 nights
Nice location to our events
Nice location to our events
6
Marcin
20 Jul 2025
·
Stayed 2 nights
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
We stayed for two nights at Best Western Plus Finger Lakes. The location is convenient - close to shopping, restaurants, and right next to a mini golf course. Parking was easy and plentiful, which we appreciated. Unfortunately, the overall experience left a lot to be desired. Customer service at the front desk was poor, and they weren’t flexible about a late checkout. Breakfast options were limited, there was no hairdryer in our bathroom, and no room service during our stay. If you need extra towels, you’re required to bring your used ones down to the front desk to exchange them, which felt unnecessarily inconvenient. We also had the bad luck of being placed next to few rooms booked by families attending a youth baseball tournament. The teenage boys were loud and unsupervised in the hallways both nights, keeping us up until midnight when we had early mornings planned. It made for a frustrating and restless stay. For the price, you’d expect a bit more in terms of service, amenities, and overall experience. While the location is great, we likely wouldn’t return.
8
anthony
25 Aug 2023
·
Stayed 1 night
The hotel was very close to popular eateries and the Walmart, nice mini golf right next door Perfect spot when visiting kids at college
The hotel was very close to popular eateries and the Walmart, nice mini golf right next door Perfect spot when visiting kids at college
8
Tony
22 Sept 2025
·
Stayed 2 nights
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
8
Amanda
10 Jul 2023
·
Stayed 3 nights
Nice staff, great location for what we needed, grounds needed a little bit of work
Nice staff, great location for what we needed, grounds needed a little bit of work
8
patrick
13 Feb 2025
·
Stayed 2 nights
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
Nice stay near the Greek Peak ski area and Shipwrecks waterpark. We arrived to our room to find it approximately 197°F. We immediately cracked the window, turned off the heat, and engaged the air conditioning device until a more comfortable living temperature was achieved. Staff were friendly. The refrigerator made a bunch of noise. WiFi didn't work that great. The hotel is conveniently located within a short distance of Cortland and Homer which both have quality dining options. The vending machines were apparently recently removed which is peculiar. The front desk has bottled water available for purchase. Didn't make it into the pool, but it was a nice area and I'm sure would be refreshing. It was a nice stay despite the few minor issues.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: frequent comments mention limited selection, items running out, equipment not working, and a later start time for early events. Some guests found it acceptable or good.
Related guest reviews
4
Kellie
27 Dec 2024
·
Stayed 1 night
We booked this hotel so our family could swim in the pool. The indoor “heated” pool was freezing and we could not swim. I gave my kids a warm shower and hot bath. The bathroom door was so heavy it shut on my son’s fingers leaving a welt across his ring finger. The juice and hot chocolate machines were not working at breakfast and we had to go back to the room to grab water bottles .
We booked this hotel so our family could swim in the pool. The indoor “heated” pool was freezing and we could not swim. I gave my kids a warm shower and hot bath. The bathroom door was so heavy it shut on my son’s fingers leaving a welt across his ring finger. The juice and hot chocolate machines were not working at breakfast and we had to go back to the room to grab water bottles .
10
Nizarali
24 Aug 2025
·
Stayed 2 nights
Clean facility, courteous front desk staff, good breakfast, convenient location.
Clean facility, courteous front desk staff, good breakfast, convenient location.
6
Laura
14 Jul 2025
·
Stayed 4 nights
It was ok. If you’re going to a PBR tournament in Cortland, it’s location is perfect. I don’t have anything bad to say - it was on the shabbier side - but it was a clean comfortable place to sleep. nothing special. FYI, the “hot breakfast” promised was powdered eggs & make your own waffle. Otherwise it was a fridge with yogurts & some prepackaged muffins.
It was ok. If you’re going to a PBR tournament in Cortland, it’s location is perfect. I don’t have anything bad to say - it was on the shabbier side - but it was a clean comfortable place to sleep. nothing special. FYI, the “hot breakfast” promised was powdered eggs & make your own waffle. Otherwise it was a fridge with yogurts & some prepackaged muffins.
4
Alfred
5 Aug 2024
·
Stayed 1 night
My stay was overall was decent. The bed was somewhat uncomfortable. The place was clean. The breakfast was horrible. I've stayed at multiple best westerns in the past and this by far was my most disappointing stay.
My stay was overall was decent. The bed was somewhat uncomfortable. The place was clean. The breakfast was horrible. I've stayed at multiple best westerns in the past and this by far was my most disappointing stay.
10
Sharmin
1 Sept 2025
·
Stayed 2 nights
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
8
Tony
22 Sept 2025
·
Stayed 2 nights
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
10
Michael
19 Apr 2025
·
Stayed 4 nights
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
6
Emilia
20 Jan 2025
·
Stayed 2 nights
Poor cleanliness. Poor breakfast and not enough for all the guests. Very short time of breakfast serving. Very slippery entrance and driveway. I had to ask the attendant to spread salt and even then, he was hesitant and told me to just be careful… Very poor heating system (bad sensors), always hot and very dry air. Beds were comfortable.
Poor cleanliness. Poor breakfast and not enough for all the guests. Very short time of breakfast serving. Very slippery entrance and driveway. I had to ask the attendant to spread salt and even then, he was hesitant and told me to just be careful… Very poor heating system (bad sensors), always hot and very dry air. Beds were comfortable.
6
Karla
9 Jan 2026
·
Stayed 2 nights
It was fine nothing special. Continental breakfast was cold, not a good selection and what had been cooked was not cooked enough.
It was fine nothing special. Continental breakfast was cold, not a good selection and what had been cooked was not cooked enough.
4
Maureen
21 Nov 2025
·
Stayed 2 nights
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
Parking convenient and secure. Had a king room and the mattress was terrible. Very lumpy. Inadequate sheets and no blanket. Breakfast had limited selection of foods and the fruit was in bad condition. Coffee was good. Staff were pleasant and friendly.
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AI-generated summary based on recent guest reviews
4
Jeanne
3 weeks ago
·
Stayed 1 night
The bathroom was peeling at the ceiling, the TV would not allow casting from iPhone & wi-fi was horrible
The bathroom was peeling at the ceiling, the TV would not allow casting from iPhone & wi-fi was horrible
4
Sanjeev
4 weeks ago
·
Stayed 4 nights
Nope!!! Cleanliness is the main issue. Breakfast nopes, hygiene gone for a toss (shower wasn't clean, mold, hair, stain) The front desk senior person is humble and the only good thing about this hotel.
Nope!!! Cleanliness is the main issue. Breakfast nopes, hygiene gone for a toss (shower wasn't clean, mold, hair, stain) The front desk senior person is humble and the only good thing about this hotel.
10
Paul
10 Aug 2026
·
Stayed 1 night
Great, the staff were very helpful and pleasant
Great, the staff were very helpful and pleasant
8
martin
15 Jul 2026
·
Stayed 3 nights
I had to check out a day early and drive home because of biz plan cancellations that occurred while I was here. I was informed that I could not receive a price reduction because of the cancel less than 48 hrs prior. I paid for this hotel charge on my own, not from corporate money. The Hotel keeping my 1 day charge because of cancellation is not ethical despite what the corporate policy is, its wrong. I will not book with this hotel again.
I had to check out a day early and drive home because of biz plan cancellations that occurred while I was here. I was informed that I could not receive a price reduction because of the cancel less than 48 hrs prior. I paid for this hotel charge on my own, not from corporate money. The Hotel keeping my 1 day charge because of cancellation is not ethical despite what the corporate policy is, its wrong. I will not book with this hotel again.
8
Heather
14 Jul 2026
·
Stayed 1 night
Just stayed here for a quick overnight. Location was ok—there is a mini golf place next door and major shopping within a 5 minute drive. Room was very spacious and comfortable. The breakfast was VERY basic—mandarins, yogurt, cereal, bread/toast, bagels, muffins, eggs, sausages, and waffle maker.
Just stayed here for a quick overnight. Location was ok—there is a mini golf place next door and major shopping within a 5 minute drive. Room was very spacious and comfortable. The breakfast was VERY basic—mandarins, yogurt, cereal, bread/toast, bagels, muffins, eggs, sausages, and waffle maker.
FAQs about Best Western Plus Finger Lakes Inn & Suites
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.
What accessibility features are available for guests with disabilities?
The property features elevators, step-free entrances, and limited wheelchair-accessible facilities. Braille or raised signage is also available.
What is the location of the property in relation to key landmarks?
The hotel is located a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland. It is approximately 4.9 miles from Central New York Living History Center and 5.3 miles from Tompkins Cortland Community College.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests to enjoy.
What are the policies for guests staying with children?
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 190.72056850296022USD
- 2026-09-16: 140.8823280910492USD
- 2026-09-17: 161.80902211486816USD
- 2026-09-18: 242.74851397613526USD
- 2026-09-19: 254.4972427661133USD
- 2026-09-20: 152.80596969818114USD
- 2026-09-21: 148.80028054779052USD
- 2026-09-22: 146.8279210041046USD
- 2026-09-23: 146.8279210041046USD
- 2026-09-24: 199.7703734326172USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 155.59114904159546USD
- 2026-09-28: 155.79878157943725USD
- 2026-09-29: 160.24220586914063USD
- 2026-09-30: 159.80337977920533USD
- 2026-10-01: 166.15471834396362USD
- 2026-10-02: 233.73747298553468USD
- 2026-10-03: 286.68011017181396USD
- 2026-10-04: 146.8279210041046USD
- 2026-10-05: 150.81816968399048USD
- 2026-10-06: 148.81196427703858USD
- 2026-10-07: 150.81816968399048USD
- 2026-10-08: 159.80337977920533USD
- 2026-10-09: 279.69000242156983USD
- 2026-10-10: 344.7170996539307USD
- 2026-10-11: 159.81101643356322USD
- 2026-10-12: 150.81816968399048USD
- 2026-10-13: 152.48471993179322USD
- 2026-10-14: 152.48471993179322USD
- 2026-10-15: 204.76534364593508USD
- 2026-10-16: 315.6559698587036USD
- 2026-10-17: 324.3145986062622USD
- 2026-10-18: 186.78418990905763USD
- 2026-10-19: 150.81996447372438USD
- 2026-10-20: 150.81996447372438USD
- 2026-10-21: 152.81797015502931USD
- 2026-10-22: 150.81996447372438USD
- 2026-10-23: 188.78219559036256USD
- 2026-10-24: 200.1193192680359USD
- 2026-10-25: 190.79019578704833USD
- 2026-10-26: 185.78517827041625USD
- 2026-10-27: 191.77921291030884USD
- 2026-10-28: 186.78418990905763USD
- 2026-10-29: 204.76629382873534USD
- 2026-10-30: 315.6559698587036USD
- 2026-10-31: 315.6559698587036USD
- 2026-11-01: 168.68018105529785USD
- 2026-11-02: 188.7921901057434USD
- 2026-11-03: 188.7921901057434USD
- 2026-11-04: 187.98140264144897USD
- 2026-11-05: 209.6138801321411USD
- 2026-11-06: 227.1140654122925USD
- 2026-11-07: 223.85569503433229USD
- 2026-11-08: 188.7921901057434USD
- 2026-11-09: 188.7921901057434USD
- 2026-11-10: 187.98140264144897USD
- 2026-11-11: 188.7921901057434USD
- 2026-11-12: 206.76429951004027USD
- 2026-11-13: 228.8295676702881USD
- 2026-11-14: 228.8295676702881USD
- 2026-11-15: 191.3800129623413USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Popular amenities
Elevator/Lift
Business centre
Safe-deposit box
Luggage storage
Vending machines
Express check-in/check-out
Services
Business centre
Elevator/Lift
Safe-deposit box
Luggage storage
Express check-in/check-out
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Fireplace in Lobby
Grocery/Convenience Store
Laundry Facilities
General
Vending machines
Free breakfast
Braille or Raised Signage
Smoke-Free Property
Wheelchair Accessible (Limited)
Activities
Fitness Center (24-hour)
Newspapers in Lobby (free)
Television in Common Areas
Parking
Parking (Self) (free)
Internet
Free wi-fi