Hotel y Suites Los Encantos

The staff are always on site , super nice and readily available to help with anything you need. They have limited English so have google translate handy and you’re good! The cleaner was great! There are only a 3 parking spots on site so reserve ahead of time. They make room for 2 more but putting them in the driveway then want to keep your keys if they have to move your car to let someone else out. The car & walk in gate are locked every night by 9. They have strict rules which is great but a bit annoying as we had to ask permission or got questioned every time a friend came for lunch or dinner. There was this rule about your guests can’t even use your bathroom and we were told she could be by the pool or use pool bathroom only. She never slept overnight. So kind of annoying that the owners are like this but maybe they had issues in the past? The kitchen was also poorly equipped but the staff got us a few more items to work with and we made do. Our room with 2 balcony’s was very comfortable , a 5 min walk to the beach, market and many restaurants. Also there is a little convenience store right across the street too. It’s only about a 10 min walk to the main square . The flag week festivities were really quite something. Lots of music, horse dancing ect but we were not expecting so much noise , definitely hard to sleep. The fairground was set up for this week and was right below us and quite loud until 1:30 am but the whole town was noisy. Quite the party town that week!

For the most part we enjoyed our stay. The location gave quick access to numerous restaurants and services. Staff all very friendly, helpful and efficient. We were pleased with the room layout and the two balconies which gave opportunities for morning and afternoon direct sun. Our upper room also gave us a great view over the town. This was fantastic until the last week of our stay when the carnival was set up on the town baseball field and blasted loud music well into each night. Also, unfortunately the pool was not useable during our 24 day stay from January through February (cold and in shade from the sun). We will check festival dates prior to our next booking!

The property has no elevator we had to go up to the 4th floor with 4 bags no elevator definitely an older person can’t do it I don’t recommend this place for anyone who has any heavy item to take to the room no parking available only parking on the street they have only 4 spots inside behind each other where u have to leave you car keys so they can move your car if they have to the hotel staff tried to charge me double the charge because i have reserved the 2 queen beds and should up with my Doughter so total of three and paid for 2 queen beds based on Expedia policy when u reserve 2 queen beds you are allowed to have 4 people anyways do your homework

Clean room, good large pool and helpful staff.After I checked out, the staff found my phone charger and went to the trouble to return it to me at the bus station. Talk about great service!

This lovely boutique Hotel is owned and managed by the most generous and friendly family & employees. The rooms are nice and clean and , the grounds are very nicely set up & well taken care of. We had a wonderful 8 nights here.

Nos encantó el Hotel! Muy bonito jardín y piscina, habitaciones cómodas y limpias, con balcón privado y cocina completa! Cerca de la playa y del centro en una calle tranquila. El personal de recepción es muy amable y atento. Gracias!!!

Wonderfully people! Very clean accommodation!

What an amazing family that runs this hotel. We thoroughly enjoyed our quiet stay and were treated as a member of the family. The staff were so kind and the facilities were very clean and well kept. My only regret was that i couldn't stay longer.

This place is clean, quiet, safe and very well maintained.

affordable and conveniently located. Our second floor room had two beds, sizable kitchen and bathroom and a fun patio balcony overlooking pool.

It was clean

Me encantó el hotel, limpio y bonito. Aunque el servicio no fue lo mejor, fueron amables pero habría que mejorar el servicio al cliente. El primer día le pedí a la camarista que subiera a hacer limpieza y solo puso papel y cambió las toallas. No obstante el cuidador, Ernesto fue muy atento.

Todo muy limpio y seguro, muy amables y serviciales .

Clean room, good large pool and helpful staff.After I checked out, the staff found my phone charger and went to the trouble to return it to me at the bus station. Talk about great service!

This lovely boutique Hotel is owned and managed by the most generous and friendly family & employees. The rooms are nice and clean and , the grounds are very nicely set up & well taken care of. We had a wonderful 8 nights here.

El hotel muy bien, pero el servicio muy malo, me quede 3 noches pero solo 2 me hicieron el aseo, no me cambiaron las toallas, ni me Dejaron papel higiénico, tuvimos q comprar uno en tienda, al día siguiente reclame con la encargada y solo me dijo q no llego el personal. Q había dejado indicaciones de q me avisaran y nos entregarán papel y toallas limpias, lo cual nunca pasó, pésimo servicio.

muy limpio y seguro

Wonderfully people! Very clean accommodation!

Everyone was so kind and so merely care about the hotel and the guests staying there. Saying goodbye was like a farewell to new friends. My room was so bright and clean with everything working beautifully. I love the location… close to everything yet not smack in the middle of craziness… a quiet pocket ina bustling town and mi urea from super coffee, food, yoga studios, beach and hiking.

This place is clean, quiet, safe and very well maintained.

Air conditioner not working properly

The staff are always on site , super nice and readily available to help with anything you need. They have limited English so have google translate handy and you’re good! The cleaner was great! There are only a 3 parking spots on site so reserve ahead of time. They make room for 2 more but putting them in the driveway then want to keep your keys if they have to move your car to let someone else out. The car & walk in gate are locked every night by 9. They have strict rules which is great but a bit annoying as we had to ask permission or got questioned every time a friend came for lunch or dinner. There was this rule about your guests can’t even use your bathroom and we were told she could be by the pool or use pool bathroom only. She never slept overnight. So kind of annoying that the owners are like this but maybe they had issues in the past? The kitchen was also poorly equipped but the staff got us a few more items to work with and we made do. Our room with 2 balcony’s was very comfortable , a 5 min walk to the beach, market and many restaurants. Also there is a little convenience store right across the street too. It’s only about a 10 min walk to the main square . The flag week festivities were really quite something. Lots of music, horse dancing ect but we were not expecting so much noise , definitely hard to sleep. The fairground was set up for this week and was right below us and quite loud until 1:30 am but the whole town was noisy. Quite the party town that week!

For the most part we enjoyed our stay. The location gave quick access to numerous restaurants and services. Staff all very friendly, helpful and efficient. We were pleased with the room layout and the two balconies which gave opportunities for morning and afternoon direct sun. Our upper room also gave us a great view over the town. This was fantastic until the last week of our stay when the carnival was set up on the town baseball field and blasted loud music well into each night. Also, unfortunately the pool was not useable during our 24 day stay from January through February (cold and in shade from the sun). We will check festival dates prior to our next booking!

AC broke and it took at least 5 hrs to fix it. Short staffed

Safe, quiet hotel. Convenient location. Liked havin the 2 balconies and kitchenette.

The most friendly staff. Made us feel very welcomed. A bit noisy as the property is very centrally located. I recommend staying if your looking for comfort on a budget.

Nos encantó el Hotel! Muy bonito jardín y piscina, habitaciones cómodas y limpias, con balcón privado y cocina completa! Cerca de la playa y del centro en una calle tranquila. El personal de recepción es muy amable y atento. Gracias!!!

Clean and quiet l don’t like no TV in the room

Everyone was so kind and so merely care about the hotel and the guests staying there. Saying goodbye was like a farewell to new friends. My room was so bright and clean with everything working beautifully. I love the location… close to everything yet not smack in the middle of craziness… a quiet pocket ina bustling town and mi urea from super coffee, food, yoga studios, beach and hiking.

affordable and conveniently located. Our second floor room had two beds, sizable kitchen and bathroom and a fun patio balcony overlooking pool.

Me encantó el hotel, limpio y bonito. Aunque el servicio no fue lo mejor, fueron amables pero habría que mejorar el servicio al cliente. El primer día le pedí a la camarista que subiera a hacer limpieza y solo puso papel y cambió las toallas. No obstante el cuidador, Ernesto fue muy atento.

Todo muy limpio y seguro, muy amables y serviciales .

Clean room, good large pool and helpful staff.After I checked out, the staff found my phone charger and went to the trouble to return it to me at the bus station. Talk about great service!

AC broke and it took at least 5 hrs to fix it. Short staffed

El hotel muy bien, pero el servicio muy malo, me quede 3 noches pero solo 2 me hicieron el aseo, no me cambiaron las toallas, ni me Dejaron papel higiénico, tuvimos q comprar uno en tienda, al día siguiente reclame con la encargada y solo me dijo q no llego el personal. Q había dejado indicaciones de q me avisaran y nos entregarán papel y toallas limpias, lo cual nunca pasó, pésimo servicio.

Nos encantó el Hotel! Muy bonito jardín y piscina, habitaciones cómodas y limpias, con balcón privado y cocina completa! Cerca de la playa y del centro en una calle tranquila. El personal de recepción es muy amable y atento. Gracias!!!

What an amazing family that runs this hotel. We thoroughly enjoyed our quiet stay and were treated as a member of the family. The staff were so kind and the facilities were very clean and well kept. My only regret was that i couldn't stay longer.

Excellent stay. Great attention to detail and very accommodating

Everyone was so kind and so merely care about the hotel and the guests staying there. Saying goodbye was like a farewell to new friends. My room was so bright and clean with everything working beautifully. I love the location… close to everything yet not smack in the middle of craziness… a quiet pocket ina bustling town and mi urea from super coffee, food, yoga studios, beach and hiking.

EXCELENTE DEL PERSONAL MUY SMABLES RECOMENDABLE

The staff are always on site , super nice and readily available to help with anything you need. They have limited English so have google translate handy and you’re good! The cleaner was great! There are only a 3 parking spots on site so reserve ahead of time. They make room for 2 more but putting them in the driveway then want to keep your keys if they have to move your car to let someone else out. The car & walk in gate are locked every night by 9. They have strict rules which is great but a bit annoying as we had to ask permission or got questioned every time a friend came for lunch or dinner. There was this rule about your guests can’t even use your bathroom and we were told she could be by the pool or use pool bathroom only. She never slept overnight. So kind of annoying that the owners are like this but maybe they had issues in the past? The kitchen was also poorly equipped but the staff got us a few more items to work with and we made do. Our room with 2 balcony’s was very comfortable , a 5 min walk to the beach, market and many restaurants. Also there is a little convenience store right across the street too. It’s only about a 10 min walk to the main square . The flag week festivities were really quite something. Lots of music, horse dancing ect but we were not expecting so much noise , definitely hard to sleep. The fairground was set up for this week and was right below us and quite loud until 1:30 am but the whole town was noisy. Quite the party town that week!

For the most part we enjoyed our stay. The location gave quick access to numerous restaurants and services. Staff all very friendly, helpful and efficient. We were pleased with the room layout and the two balconies which gave opportunities for morning and afternoon direct sun. Our upper room also gave us a great view over the town. This was fantastic until the last week of our stay when the carnival was set up on the town baseball field and blasted loud music well into each night. Also, unfortunately the pool was not useable during our 24 day stay from January through February (cold and in shade from the sun). We will check festival dates prior to our next booking!

Safe, quiet hotel. Convenient location. Liked havin the 2 balconies and kitchenette.

The most friendly staff. Made us feel very welcomed. A bit noisy as the property is very centrally located. I recommend staying if your looking for comfort on a budget.

Nos encantó el Hotel! Muy bonito jardín y piscina, habitaciones cómodas y limpias, con balcón privado y cocina completa! Cerca de la playa y del centro en una calle tranquila. El personal de recepción es muy amable y atento. Gracias!!!

Friendly staff. Great location

Everyone was so kind and so merely care about the hotel and the guests staying there. Saying goodbye was like a farewell to new friends. My room was so bright and clean with everything working beautifully. I love the location… close to everything yet not smack in the middle of craziness… a quiet pocket ina bustling town and mi urea from super coffee, food, yoga studios, beach and hiking.

For the cost and location, it’s a perfect place for reasonable travellers.

Buena ubicacion

affordable and conveniently located. Our second floor room had two beds, sizable kitchen and bathroom and a fun patio balcony overlooking pool.