Highlander Mountain House

We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.

We were not aware there was no elevator and carrying bags and luggage up stairs was a hassle. Parking was minimal. The place is very unique but needs attention to amenities and condition of facilities and comfort of furniture; no breakfast the 2 days we were there;poor shower drain.

Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure. Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm. Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures. Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected. We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.

The room was too small. The bed was enclosed by walls on three sides so it was difficult to get in and out of bed. Also the bar and restaurant was closed to a wedding event for one entire evening. This impacted the parking

We would of appreciated a warm welcome from the smile-less front desk attendant. Our small room had a loud window air conditioner that kept coming on and turning off. It kept my wife from sleeping most of the night. Had trouble parking in the skimpy parking lot. We will not return.

I love this place. I payed almost 700 dollars to stay here and was not told the dining and bar was off limits because of a wedding party. So I ram around to have a decent evening.

Great inn with a nice bar and band on Thursday night from 6-9pm. Outdoor music is a bit loud and off-putting, but service was very good at front desk and cozy fireplace was nice in lobby.

Many aspects of the Inn were very quaint. However, in our room 2 on the first floor had several issues. Light bulbs were burned out and not replaced before our arrival. The blind on the door to the balcony was crooked and we were told by the receptionist she wasn't sure how to close the blind (pull it down). I was able to get it down then noticed the next morning it was off the hook. The balcony was so small that when you opened the door it hit the small bistro table and you had to turn sideways to get out. additionally, in the bathroom the hot water in the sink ran very slowly and never got beyond warm. The Inn advertised on Hotels.com that it had a restaurant and bar available. It did, but the restaurant closed after brunch on Sunday, which was our arrival day, but the bar was open until 6:30 that evening. Neither was reopened until Wednesday. Our departure was Tuesday, so we never were able to use either amenity. After our arrival we walked through the stores on Main Street ate dinner then walked more. All hotels had their outdoor lights and firepits lit. When we came back to HMH the receptionist didn't know why the outdoor lights weren't on, so we asked her to light the firepit. She attempted but couldn't turn on the propane tank, so my husband tried, and he was unable to turn the valve either as it had been over tightened. Most of the issues were corrected the next day, but that night the firepit was still not working and he found the lights just weren't plugged in.

Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.

Loved location, but parking was limited. The flagstone paving was a little hard to navigate.

Room was very small and decorated with old, worn out furniture. Sheets were stained. AC was a window unit, that was loud and obtrusive. Shower curtain was so long it blocked the drain. The property surrounding was beautiful, the restaurant delicious, the staff very friendly.

Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure. Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm. Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures. Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected. We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.

This is a tired old boutique hotel, jammed full of stuff, in a great location. Our room was very small and cramped. And the property needs a deep cleaning. The staff was very friendly. We would spend the extra money stay somewhere else.

It has a great location and was very clean.

I stayed in the bunkhouse, so I can’t speak for the main Highlander House. The bunkhouse rooms are tiny. If you’re staying with another person like I was, it is going to be close quarters. I can tell this was once a sleepaway camp or something like this that has been turned into a part of the main Inn. There is no central AC, there is a window unit for the air. It is so loud and since it’s not quite climate controlled, it gets so humid. Our clothes, the sheets, pillows, towels, all felt wet. Our patio area would have been great, but there were rusty nails everywhere, and the table and chairs were so dirty I had to wipe them down. It looked like they weren’t ready for people to stay there. There are no amenities like a fridge or iron. The bed wasn’t too bad comfort wise. The bathroom is also tiny, very average. I guess for the price, I was expecting like a proper hotel experience. This is way closer to camping. Not a bad thing, just be prepared to have a buggy, humid, absolutely tiny room. The sconce light next to the bed was also broken and the light wouldn’t turn off the entire time, but hopefully this got fixed.

Great location, very clean and safe.

I like the vibe and the people are very nice. My room was super clean. I liked being in the bunk house bc it’s easy to move luggage with not many steps. I enjoyed my stay .

Many aspects of the Inn were very quaint. However, in our room 2 on the first floor had several issues. Light bulbs were burned out and not replaced before our arrival. The blind on the door to the balcony was crooked and we were told by the receptionist she wasn't sure how to close the blind (pull it down). I was able to get it down then noticed the next morning it was off the hook. The balcony was so small that when you opened the door it hit the small bistro table and you had to turn sideways to get out. additionally, in the bathroom the hot water in the sink ran very slowly and never got beyond warm. The Inn advertised on Hotels.com that it had a restaurant and bar available. It did, but the restaurant closed after brunch on Sunday, which was our arrival day, but the bar was open until 6:30 that evening. Neither was reopened until Wednesday. Our departure was Tuesday, so we never were able to use either amenity. After our arrival we walked through the stores on Main Street ate dinner then walked more. All hotels had their outdoor lights and firepits lit. When we came back to HMH the receptionist didn't know why the outdoor lights weren't on, so we asked her to light the firepit. She attempted but couldn't turn on the propane tank, so my husband tried, and he was unable to turn the valve either as it had been over tightened. Most of the issues were corrected the next day, but that night the firepit was still not working and he found the lights just weren't plugged in.

Room was located in a great area, room was very small building was made of wood so a noise from everywhere including adjacent rooms with amplified. Staff was very helpful and room was very clean.

Staying in a bunkhouse at Highlander was wonderful — free parking on the street just behind, clean room, cute welcome note and unique, welcome vibe overall. Checking in was a little troublesome with no one answering the phone and no parking/unloading details on their website, but once I got to my room, I was delighted. It was just very cute and right in the heart of the main drag in Highlands with so much walkable. The patio out front with free coffee and banana bread in the morning was absolute perfection. I didn’t eat a full meal on property, but it looked good, was quite packed, and the chef was smoking a pig for the 4th! I’d stay here again.

Room was extremely small. Staff not great. No coffee in lobby as promised. Not a great value but ok

We stayed in the bunkhouse. The room was extremely small. The queen bed basically took up the whole room. No bedside outlets or smart tv. The walls are so thin we could hear the people next to us all night. For the price, we didn’t think this stay was worth it.

Inn is very cozy with an antique Lodge aesthetic. Rooms are small but with thoughtful details and nice appointments. The mattresses were comfy and the linens great!

Room was very small and decorated with old, worn out furniture. Sheets were stained. AC was a window unit, that was loud and obtrusive. Shower curtain was so long it blocked the drain. The property surrounding was beautiful, the restaurant delicious, the staff very friendly.

I enjoyed the quiet and safety of the "bunk house" located behind the main house. Parking was easy and the bed was comfortable. The room was small, but that didn't matter.

The room was too small. The bed was enclosed by walls on three sides so it was difficult to get in and out of bed. Also the bar and restaurant was closed to a wedding event for one entire evening. This impacted the parking

I stayed in the bunkhouse, so I can’t speak for the main Highlander House. The bunkhouse rooms are tiny. If you’re staying with another person like I was, it is going to be close quarters. I can tell this was once a sleepaway camp or something like this that has been turned into a part of the main Inn. There is no central AC, there is a window unit for the air. It is so loud and since it’s not quite climate controlled, it gets so humid. Our clothes, the sheets, pillows, towels, all felt wet. Our patio area would have been great, but there were rusty nails everywhere, and the table and chairs were so dirty I had to wipe them down. It looked like they weren’t ready for people to stay there. There are no amenities like a fridge or iron. The bed wasn’t too bad comfort wise. The bathroom is also tiny, very average. I guess for the price, I was expecting like a proper hotel experience. This is way closer to camping. Not a bad thing, just be prepared to have a buggy, humid, absolutely tiny room. The sconce light next to the bed was also broken and the light wouldn’t turn off the entire time, but hopefully this got fixed.

the location was great and so was the staff, but the room was very small, no room for luggage after opening, you had to edge around the bed to get the the bath, and the closets were practically nonexistent

Room was located in a great area, room was very small building was made of wood so a noise from everywhere including adjacent rooms with amplified. Staff was very helpful and room was very clean.

Bunk house room and bathroom extremely small. Mattress was extremely soft. Wall unit extremely noisy.

Close to town. Hood customer service

The property is quaint. Very friendly staff and great little bar. Love the location!

The check in staff upgraded my room since my room wasn’t available. I will be back

The historic and classic hotel was located in the middle of Highlands within walking distance of any restaurant or shop one might be interested. The common area was spacious with sitting areas and fireplaces inside as well as outdoors. Staff were courteous and helpful.

We would of appreciated a warm welcome from the smile-less front desk attendant. Our small room had a loud window air conditioner that kept coming on and turning off. It kept my wife from sleeping most of the night. Had trouble parking in the skimpy parking lot. We will not return.

Great inn with a nice bar and band on Thursday night from 6-9pm. Outdoor music is a bit loud and off-putting, but service was very good at front desk and cozy fireplace was nice in lobby.

Staff was very helpful and cheery.

Many aspects of the Inn were very quaint. However, in our room 2 on the first floor had several issues. Light bulbs were burned out and not replaced before our arrival. The blind on the door to the balcony was crooked and we were told by the receptionist she wasn't sure how to close the blind (pull it down). I was able to get it down then noticed the next morning it was off the hook. The balcony was so small that when you opened the door it hit the small bistro table and you had to turn sideways to get out. additionally, in the bathroom the hot water in the sink ran very slowly and never got beyond warm. The Inn advertised on Hotels.com that it had a restaurant and bar available. It did, but the restaurant closed after brunch on Sunday, which was our arrival day, but the bar was open until 6:30 that evening. Neither was reopened until Wednesday. Our departure was Tuesday, so we never were able to use either amenity. After our arrival we walked through the stores on Main Street ate dinner then walked more. All hotels had their outdoor lights and firepits lit. When we came back to HMH the receptionist didn't know why the outdoor lights weren't on, so we asked her to light the firepit. She attempted but couldn't turn on the propane tank, so my husband tried, and he was unable to turn the valve either as it had been over tightened. Most of the issues were corrected the next day, but that night the firepit was still not working and he found the lights just weren't plugged in.

A warm and cozy place to stay in the best mountain town!! We enjoyed the restaurant and bar each day / night we stayed. The staff was outstanding and the bartender made delicious cocktails.

Staying in a bunkhouse at Highlander was wonderful — free parking on the street just behind, clean room, cute welcome note and unique, welcome vibe overall. Checking in was a little troublesome with no one answering the phone and no parking/unloading details on their website, but once I got to my room, I was delighted. It was just very cute and right in the heart of the main drag in Highlands with so much walkable. The patio out front with free coffee and banana bread in the morning was absolute perfection. I didn’t eat a full meal on property, but it looked good, was quite packed, and the chef was smoking a pig for the 4th! I’d stay here again.

It was a friendly environment,met, convenientbtimdisnrown Highland's, and quiet. Very walkable, close to many restaurants and would stay again.

We enjoyed our stay at HMH. The tavern food was delicious, the room was comfortable, and the location was perfect for exploring Highlands. The HMH bikes were a fun way to see the town.

Right on Main Street and easy to walk anywhere.

The location is perfect for a trip to Highlands. All of shops and restaurants on main street are an easy walk!

Nice place overall if you want to be close to downtown

It has a great location and was very clean.

Very charming little inn right on main St

Great location, very clean and safe.

Great place. Located within walking distance from the downtown, my wife and I could enjoy both Restaurants and shopping. There was a great highing and trails to follow with in a few miles. Definitely a return visit will be scheduled.

Staying in a bunkhouse at Highlander was wonderful — free parking on the street just behind, clean room, cute welcome note and unique, welcome vibe overall. Checking in was a little troublesome with no one answering the phone and no parking/unloading details on their website, but once I got to my room, I was delighted. It was just very cute and right in the heart of the main drag in Highlands with so much walkable. The patio out front with free coffee and banana bread in the morning was absolute perfection. I didn’t eat a full meal on property, but it looked good, was quite packed, and the chef was smoking a pig for the 4th! I’d stay here again.

We enjoyed our stay at HMH. The tavern food was delicious, the room was comfortable, and the location was perfect for exploring Highlands. The HMH bikes were a fun way to see the town.

For the price, it was Average. Came down for coffee & muffin at 9:00 am. Coffee was empty, no muffins as the invite. After lady finished her phone reservations, she got up & made more coffee. Would have paid for coffee, restaurant closed. Thought it took advantage of us for over $400 a night.

We stayed for 3 nights, would have given 5 stars but the restaurant and bar were closed for our entire stay, “staffing issues”. Kind of inconvenient, but there are options within walking distance.

Unfortunately this was our second stay at HMH in the past 12mos and each time we were greeted with a surprise. We want so much to LOVE this property but unfortunately feel it is quite overpriced considering the lack of attention to detail and disclosure. Positives - Bed and linens were cozy, comfortable and clean. The fireplace was roaring and lobby warm. Cons - This visit we were "surprised" by learning the restaurant was closed for 2 weeks. We prefer the convenience of an all in one property and typically at a boutique style hotel we plan to take in ALL amenities disclosed. I did go back to the website and drilled down on the restaurant tab to find a small print disclosure of this. Unfortunately this was not disclosed on the hotel main website tab when I attempted to book directly, nor expedia as an amenity that was not available. While the HMH is charming in style they lack in attention to detail and these types of disclosures. Our room was in the bunkhouse and was rather chilly and drafty. The hair dryer was extremely dated and only blew cold air to which I shared with the front desk staff. The trash can had not been emptied and there was only one tiny trash receptacle available in the room. The front porch was quite scattered with firewood and exterior somewhat neglected. We will try other lodging options next time in Highlands but still love the coziness of the Ruffed Grouse onsite restaurant and will return for dining only in the future.

I love this place. I payed almost 700 dollars to stay here and was not told the dining and bar was off limits because of a wedding party. So I ram around to have a decent evening.

Many aspects of the Inn were very quaint. However, in our room 2 on the first floor had several issues. Light bulbs were burned out and not replaced before our arrival. The blind on the door to the balcony was crooked and we were told by the receptionist she wasn't sure how to close the blind (pull it down). I was able to get it down then noticed the next morning it was off the hook. The balcony was so small that when you opened the door it hit the small bistro table and you had to turn sideways to get out. additionally, in the bathroom the hot water in the sink ran very slowly and never got beyond warm. The Inn advertised on Hotels.com that it had a restaurant and bar available. It did, but the restaurant closed after brunch on Sunday, which was our arrival day, but the bar was open until 6:30 that evening. Neither was reopened until Wednesday. Our departure was Tuesday, so we never were able to use either amenity. After our arrival we walked through the stores on Main Street ate dinner then walked more. All hotels had their outdoor lights and firepits lit. When we came back to HMH the receptionist didn't know why the outdoor lights weren't on, so we asked her to light the firepit. She attempted but couldn't turn on the propane tank, so my husband tried, and he was unable to turn the valve either as it had been over tightened. Most of the issues were corrected the next day, but that night the firepit was still not working and he found the lights just weren't plugged in.

Highlander Mountain House in the Blue Ridge mountains is just divine! The design and decor are so charming, from the cozy rooms to the lovely common areas. I can't get enough of the warm ambiance throughout the property. And let's talk about the location – being near downtown Highlands is such a bonus, with easy access to trails and activities. But the real star of the show? The restaurant! It's hands down the best part, serving up delicious meals in a cozy setting. Whether I'm traveling with friends, family, or flying solo, Highlander Mountain House always feels like home. Can't wait for my next visit – it's truly a slice of heaven in the mountains!

Stayed at this property numerous times over the years. They’ve made wonderful updates and it truly feels like a mountain lodge with an amazing bar and gorgeous seating area. The restaurant was closed so we didn’t get to try it. Would highly recommend it to anyone wanting a quiet escape to a truly charming inn.

Great low-key spot. Enjoyed the Blues and Brews night on Thursday, and the room was comfortable, and well appointed. Fireplace Coffee and Muffin on a rainy Friday was exactly what I needed.

A warm and cozy place to stay in the best mountain town!! We enjoyed the restaurant and bar each day / night we stayed. The staff was outstanding and the bartender made delicious cocktails.