Name: Hampton Inn & Suites Mishawaka/South Bend at Heritage Square
Address: 7347 Heritage Square Drive, Granger, Indiana, United States of America, Granger, Indiana, US
Price range: US$113–US$288 per night
Rating: 8.95

What guests think

Travellers describe Hampton Inn & Suites Mishawaka/South Bend at Heritage Square as a clean and conveniently located hotel in a safe, walkable plaza near shops and restaurants, with generally satisfying, complimentary breakfasts.

Many guests highlight spacious, modern rooms, though a few note thin walls and occasional issues with TVs, air conditioning, showers, or Wi-Fi. Several reviews mention intermittent hot water outages and mixed experiences with parking or the pool’s availability. Service is usually helpful, but communication and problem resolution fell short for some during outages or maintenance problems. Overall, a practical base for the Mishawaka/South Bend area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is generally clean and warm, though it was out of service on one day for some guests; parking feedback is mixed, from easy to awkward or not good. The hotel is pet friendly, and one guest was surprised by an extra pet fee.

Related guest reviews

10

Marcille

15 Mar 2023

·

Stayed 1 night

Overall, great. Parking in the back was a little weird.

10

Bernadette

29 Dec 2025

·

Stayed 1 night

The staff was exceptionally kind. Love the pet friendly policy. Very nice location with amenities close by. Breakfast always great.

8

Morgan

28 Dec 2023

·

Stayed 2 nights

We had a great stay! Pool was warm and everything was clean! The only unfortunate thing I had to endure was an extra payment for a pet. I wasnt aware there was an additional fee, because there wasnt an option on Hotels.com

4

Bruce

10 Sept 2025

·

Stayed 1 night

Second time at property. Tv did not work either time. Internet did not work. Parking is not good. Breakfast was not good. Next trip I will be staying next door at holiday inn express

10

Saad

24 May 2023

·

Stayed 3 nights

Room is one of the biggest I have stayed at in the area, the hotel and the room is very clean. Parking is very easy to park. Having a Martin’s store on a walking distance is a big plus. Overall great experience..

10

Alex

4 Feb 2024

·

Stayed 1 night

Loved the pool and room. Breakfast was good too!

10

Eileen

11 May 2024

·

Stayed 1 night

We really love this hotel. Been here a few times. Stayed 2 days this trip. The staff is very professional and nice. My only complaint is one of the days the pool was not in service so my son was disappointed. However it was fixed for the second day. A suggestion I have is……. it would be nice if they have bacon with their breakfast buffet.

10

Lauren

8 Jun 2023

·

Stayed 1 night

Super friendly staff and clean pool.

10

Peter

18 Dec 2024

·

Stayed 1 night

Very nice property. Modern and very clean. We did not use the pool or fitness center, but the looked very clean and nice. Room was larger than we expected and very comfortable. Would definitely recommend this property.

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Cleanliness

Many guests found the hotel and rooms very clean and well maintained. Several reported maintenance or hygiene issues, including hot water outages, humidity or slow drains, and one case of a dirty bathroom area.

Related guest reviews

10

Amanda

8 Nov 2024

·

Stayed 1 night

Staff was pleasant and rooms were clean

4

Tytishia

13 Nov 2024

·

Stayed 1 night

The location and surrounding shopping area are very nice. The hotel lobby and room were nicely decorated and very clean. The staff were also very nice. Unfortunately, I had no hot water in my room and the desk staff was aware of the issue when I called to notify and April said she should have said something when I checked in but for me to run the water in my sink and shower for 10-15 minutes for hot water which I did. The water never got better than lukewarm. This was highly unacceptable and a major inconvenience. No offer to move me to another room, no discount, or anything was made. If I had not already unpacked and was ready to shower in that moment, I would have requested a different room. My group reservation was made months in advance and if there was an issue with the water heater, I should have been notified or moved prior to check in. This was indeed poor customer service and accommodations on behalf of the hotel. It made my seemingly very nice stay less attractive.

10

Nancy

24 Nov 2025

·

Stayed 4 nights

The always friendly staff were so helpful and eager to serve. My room was spacious, clean, and very comfortable.

10

Saad

24 May 2023

·

Stayed 3 nights

Room is one of the biggest I have stayed at in the area, the hotel and the room is very clean. Parking is very easy to park. Having a Martin’s store on a walking distance is a big plus. Overall great experience..

4

marcus

11 Mar 2024

·

Stayed 1 night

No hot water the entire stay so we couldn't shower.

8

Linda

28 Jul 2024

·

Stayed 2 nights

It was clean and staff gave me honors pts bevause the water heater went out and we all had cold showers.

6

Julie

21 Aug 2025

·

Stayed 1 night

Great location but the a/c was not working in the room and the humidity in the room was gross. Bathroom walls behind the door were not clean. Bottom line hotel public areas were nice but I couldn’t get out of the room itself fast enough

10

Paul J.

23 Jul 2023

·

Stayed 1 night

Ashley greeted us very warmly and with a smile. The hotel was clean, modern and quiet. Breakfast was excellent and the coffee very good! We did try a coffee in the room and it was terrible! Maybe Kreurig would be a good idea? Paul Hoppa

10

Melanie

24 May 2025

·

Stayed 1 night

Clean. Well maintained.

10

Peter

18 Dec 2024

·

Stayed 1 night

Very nice property. Modern and very clean. We did not use the pool or fitness center, but the looked very clean and nice. Room was larger than we expected and very comfortable. Would definitely recommend this property.

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Rooms

Rooms are often spacious, modern, and comfortable. Some guests noted thin walls and occasional problems with TVs, Wi-Fi, air conditioning, or shower controls/pressure.

Related guest reviews

8

John

8 Dec 2025

·

Stayed 3 nights

The hotel is being renovated but it didn’t affect us at all. We had a very pleasant stay good breakfasts and very comfortable rooms and beds. All’s n all excellent stay

6

Amy

2 Nov 2025

·

Stayed 1 night

Room was clean, hotel was pet friendly. TV didn’t work, front desk tried to fix it but couldn't. Never offer to switch us to different room and since we booked through here could not compensate us.

8

William P

21 Oct 2024

·

Stayed 2 nights

Convenient location for the destination. I thought the room was a little pricey fori thhe value received as the shower was not operating properly and it was in a tub. The toilet was too low, not chair height.& the tv was arduous to use. They had a good breakfasts, the staff was friendly and the facilities very clean, although the sink was slow to drain.

10

Nancy

24 Nov 2025

·

Stayed 4 nights

The always friendly staff were so helpful and eager to serve. My room was spacious, clean, and very comfortable.

4

Bruce

10 Sept 2025

·

Stayed 1 night

Second time at property. Tv did not work either time. Internet did not work. Parking is not good. Breakfast was not good. Next trip I will be staying next door at holiday inn express

10

Laurie

16 May 2023

·

Stayed 2 nights

Excellent property…would stay again. Only issue I had was that I could hear the person snore in the room next to me. Walls are thin,but that’s no fault of anyone’s but the builder (& the snoring person).

10

Deborah

10 Sept 2024

·

Stayed 1 night

This property was in a safe and quiet area. It was located near shopping and restaurants. It seemed to be a new Hampton Inn and I really liked the room layout and size.

10

Saad

24 May 2023

·

Stayed 3 nights

Room is one of the biggest I have stayed at in the area, the hotel and the room is very clean. Parking is very easy to park. Having a Martin’s store on a walking distance is a big plus. Overall great experience..

6

Julie

21 Aug 2025

·

Stayed 1 night

Great location but the a/c was not working in the room and the humidity in the room was gross. Bathroom walls behind the door were not clean. Bottom line hotel public areas were nice but I couldn’t get out of the room itself fast enough

10

Peter

18 Dec 2024

·

Stayed 1 night

Very nice property. Modern and very clean. We did not use the pool or fitness center, but the looked very clean and nice. Room was larger than we expected and very comfortable. Would definitely recommend this property.

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Service

Staff are frequently described as friendly, professional, and helpful, with smooth check-in and individual shout-outs. A few guests cited poor communication or limited resolution during outages or room issues.

Related guest reviews

4

Tytishia

13 Nov 2024

·

Stayed 1 night

The location and surrounding shopping area are very nice. The hotel lobby and room were nicely decorated and very clean. The staff were also very nice. Unfortunately, I had no hot water in my room and the desk staff was aware of the issue when I called to notify and April said she should have said something when I checked in but for me to run the water in my sink and shower for 10-15 minutes for hot water which I did. The water never got better than lukewarm. This was highly unacceptable and a major inconvenience. No offer to move me to another room, no discount, or anything was made. If I had not already unpacked and was ready to shower in that moment, I would have requested a different room. My group reservation was made months in advance and if there was an issue with the water heater, I should have been notified or moved prior to check in. This was indeed poor customer service and accommodations on behalf of the hotel. It made my seemingly very nice stay less attractive.

6

Amy

2 Nov 2025

·

Stayed 1 night

Room was clean, hotel was pet friendly. TV didn’t work, front desk tried to fix it but couldn't. Never offer to switch us to different room and since we booked through here could not compensate us.

10

Abigail

24 Nov 2024

·

Stayed 1 night

Receptionists were fantastic. Continental Breakfast was pretty good with waffles, cereal, pastries, and more

4

John

16 May 2023

·

Stayed 1 night

Power was lost for almost 2 hours. We were never contacted by anyone during this time. In the morning staff never brought up the lost of power. When questioned they were not willing to adjust room charges. We were told it was do to a storm, however the rain occurred after power was restored.

10

Bernadette

29 Dec 2025

·

Stayed 1 night

The staff was exceptionally kind. Love the pet friendly policy. Very nice location with amenities close by. Breakfast always great.

10

Nancy

24 Nov 2025

·

Stayed 4 nights

The always friendly staff were so helpful and eager to serve. My room was spacious, clean, and very comfortable.

10

Jeremy

29 Sept 2023

·

Stayed 1 night

We really enjoyed our stay. Our son arrived early and I was able to talk with some one from the front desk ahead of time so she was looking out for him and he was able to check in and get into the room before we arrived! I was so thankful for her help and she was so welcoming when we arrived. I felt so at ease! The room was clean and comfortable and great breakfast in the morning! This is a great location with lots of places within walking distance!

10

Paul J.

23 Jul 2023

·

Stayed 1 night

Ashley greeted us very warmly and with a smile. The hotel was clean, modern and quiet. Breakfast was excellent and the coffee very good! We did try a coffee in the room and it was terrible! Maybe Kreurig would be a good idea? Paul Hoppa

10

Alice

30 Aug 2025

·

Stayed 1 night

Easy, polite and helpful check in. Our room is excellent

10

Jennifer

1 Dec 2023

·

Stayed 1 night

Ashley at the front desk is a ROCKSTAR!

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Location

Widely praised, safe location in a walkable plaza with shops, restaurants, and a grocery nearby, and convenient for Notre Dame and South Bend. Many guests appreciated the quiet setting.

Related guest reviews

10

Dennis

3 Sept 2025

·

Stayed 2 nights

Loved the location.

10

Subhash

11 Aug 2025

·

Stayed 1 night

We enjoyed our stay. Plus it was nice to have restaurants and a grocery story in walking distance.

10

Karen

31 Oct 2022

·

Stayed 2 nights

Great location for visiting Notre Dame and South Bend. Friendly staff and great breakfast.

8

Philip

28 Nov 2024

·

Stayed 1 night

Its located in a shopping plaza. There are many different stores, eateries and a grocery store. Very walkable, well lit and looks safe.

10

Martin

5 Aug 2024

·

Stayed 1 night

Very nice location clean overall

10

Kristina

24 Jul 2023

·

Stayed 3 nights

The location of this hotel is perfect, set back in a cute plaza full of shops and restaurants!

10

Deborah

10 Sept 2024

·

Stayed 1 night

This property was in a safe and quiet area. It was located near shopping and restaurants. It seemed to be a new Hampton Inn and I really liked the room layout and size.

8

Carolyn

24 Aug 2025

·

Stayed 2 nights

Good location

10

Amy

9 Sept 2025

·

Stayed 1 night

Great location!

10

James

8 Aug 2024

·

Stayed 1 night

This hotel is in a nice, safe shopping and dining area.

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Dining

Breakfast is generally good with decent variety, though several describe it as average or marginal and one found it poor; lobby coffee was praised while in-room coffee disappointed.

Related guest reviews

8

Justin

15 Aug 2022

·

Stayed 1 night

Quick overnight stay. Check in wasn't the friendliest, maybe just a bad day. Breakfast was average.

8

John

8 Dec 2025

·

Stayed 3 nights

The hotel is being renovated but it didn’t affect us at all. We had a very pleasant stay good breakfasts and very comfortable rooms and beds. All’s n all excellent stay

8

Barbara

15 Sept 2022

·

Stayed 3 nights

Hotel was nice but breakfast selection was marginal at best. Cereal was all sugar.

10

Abigail

24 Nov 2024

·

Stayed 1 night

Receptionists were fantastic. Continental Breakfast was pretty good with waffles, cereal, pastries, and more

10

Bernadette

29 Dec 2025

·

Stayed 1 night

The staff was exceptionally kind. Love the pet friendly policy. Very nice location with amenities close by. Breakfast always great.

8

Nitin

29 May 2025

·

Stayed 1 night

Clean, quiet place, good breakfast, nice location

10

Jeremy

29 Sept 2023

·

Stayed 1 night

We really enjoyed our stay. Our son arrived early and I was able to talk with some one from the front desk ahead of time so she was looking out for him and he was able to check in and get into the room before we arrived! I was so thankful for her help and she was so welcoming when we arrived. I felt so at ease! The room was clean and comfortable and great breakfast in the morning! This is a great location with lots of places within walking distance!

4

Bruce

10 Sept 2025

·

Stayed 1 night

Second time at property. Tv did not work either time. Internet did not work. Parking is not good. Breakfast was not good. Next trip I will be staying next door at holiday inn express

10

Paul J.

23 Jul 2023

·

Stayed 1 night

Ashley greeted us very warmly and with a smile. The hotel was clean, modern and quiet. Breakfast was excellent and the coffee very good! We did try a coffee in the room and it was terrible! Maybe Kreurig would be a good idea? Paul Hoppa

10

Larry

4 Jul 2023

·

Stayed 1 night

Everything was good and the breakfast in the morning worked well.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$131
February	US$143
March	US$147
April	US$143
May	US$166
June	US$172
July	US$200
August	US$154
September	US$197
October	US$196
November	US$182
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $224	2 $164	3 $262
4 $120	5 $131	6 $141	7 $140	8	9	10
11 $154	12 $133	13 $137	14 $151	15	16	17
18 $113	19 $148	20 $187	21 $175	22 $165	23 $165	24 $172
25 $113	26 $133	27 $157	28 $132	29 $131	30 $184	31 $164

Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

Prices for Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Sofa Bed (Drinks and Snacks)

Room, 2 Queen Beds, Refrigerator & Microwave (Shower Only)

Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed (Drinks and Snacks)

Room, 1 King Bed (Peloton Bike)

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing, Peloton Bike)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility) (Drinks and Snacks)

Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $148	21 $200	22	23 $211	24 $153	25 $214	26 $237
27 $187	28	29	30 $288