Staybridge Suites College Station by IHG

I highly recommend this property if you’re staying in College Station. The hotel is clean, quiet and has all the amenities you need. The staff was very nice and helpful, the room was great and the location was perfect. There are restaurants and shopping available right across the street if you needed anything. I would not hesitate to stay at this location again as it was a perfect choice. The breakfast was great too!

Room accommodation very nice! Parking easy and in front of hotel. Shopping strip center walking distance. Plan to stay there again.

Accessible and easy parking. Staff was nice. Accommodations showing some wear but breakfast was great

For the nightly rate I was disappointed with this Staybridge hotel. Room had a musty smell from the A/C unit, no ice machines on the floor, and not located in a very nice area.

My husband and I stayed here for the first time over the weekend visiting our two A&M students, and honestly, were very pleasantly surprised! My husband, who has done extensive business travel, did not have a great impression of Staybridge Suites, but we weren’t able to book at the places we usually stay…Calvary, A&M Hotel, Hyatt Place, and this Staybridge had availability at a reasonable rate. Again, we were pleasantly surprised! The room and bathroom were spacious, and everything was in great order and clean!! The housekeeping crew does an exceptional job!! Definitely hats off to them!! And I’m picky! The bed was comfortable…firm but not too much and had a comfortable mattress topper or something. The rooms look to me like they’ve been updated, because the furniture and decor is not nearly as dated as some of the lower priced properties in town. In fact it looks rather new and is in good condition. The little kitchen was very nice and although we didn’t use it for cooking, it was stocked for what we needed with a nice sized refrigerator. The breakfast the first morning consisted of breakfast tacos, but my husband wasn’t excited about eating those, so we went to a restaurant nearby. The second morning we were there, they had a regular scrambled eggs with biscuits and gravy, fruit, cereal, various bread items, juice and coffee. We got to the breakfast not long before it closed, and there was still plenty of food and fresh scrambled eggs. Parking was easy. Will stay again!

Comfortable hotel, good breakfast, very friendly staff. Need was comfortable although I wish the “firm” pillow was actually even remotely firm. The treadmill was in bad shape, I hope they get that fixed. Would still stay again.

Staybridge college station is a great choice. Love that it is pet friendly and that is has areas for them. The hotel is clean and employees helpful. Would definitely stay here again.

Did not get to eat breakfast and happy hour only during the week. Nice place to stay. Rooms comfortable and kitchen was great.

Overall this Staybridge was a good selection as it is very convenient to dining, shopping, etc. The breakfast buffet was good. Staff was excellent. The room was clean and comfortable. Pro: thanks for having pet friendly options: the grass and bags around for them to use was very helpful. Would stay here again if in the area.

Great amenities and convenient access to everything in the Bryan-College Station area. Really appreciate the ease of checking in and parking.

Room was dirty mattress was not comfortable at all. Had springs digging in our back. Didn’t get my room cleaned, or clean towels at least. Had to call to get new ones and made me go to the counter to pick them up.

Spotless room, courteous staff, comfortable bed with heavenly bedding …if only I could have stayed several nights instead of just one!

Staff was fine, room was just okay. The temperature was either too hot or too cold while not even touching the thermostat. The biggest problem for me was the roach we saw scurrying on the kitchen floor. We were worried about bringing one home with us.

Room was dirty. There was something large and white drips dried on the FRONT of the nightstand and the housekeepers could care less about your stay. The walls had dried pieces of things that looked like it came out of someone’s nose. It is clearly a family business that is trying to make a buck. on the last day of our stay, which was thanksgiving, there was no breakfast. I have two small children that was depending on breakfast as usual in the morning. for over $1500 for 4 days, i was a very unhappy camper.

Room was very clean.

The people who were working at the front desk were really nice all three days. The hotel was clean, the food was delish, I loved our room and enjoyed our stay. Will be back.

I have plenty of pictures of all the bugs we killed and hair and dirt in our room. The lady checking out behind us this morning as we were trying to beg them to clean up the rooms said she found a flashlight in her bed. She was leaving immediately because that meant the sheets hadn’t even been changed between guests! This place is so so so gross! It needs to be shut down for fumigation from the City of College Station.

The hallway smelled like dirty diapers and the room smelled like Indian food and sewage. I don’t have the best sniffer and it was pretty much unbearable. Could not sit out as windows don’t open.

breakfast was good and it was clean

Room was very clean. Desk staff were very pleasant.

Staff was super friendly and helpful. We had a 2 bedroom suite and it was so perfect for our family.

Thermostat on wall wasn't sinking to ac unit. Staff resolved temp issue by manually updating temp on unit rather than wall. Other than not knowing about that problem initially, it was a great stay.

Large suite, very clean, extra blankets in room. Breakfast spread was free and exceptional!

We stayed for 2 nights and did not have hot water to shower and shave. Also the room temperature gauge was not working properly and it was freezing outside and cold in our room. When I mentioned this to the front desk they apologised that they only have 2 water heaters for the whole hotel and when it gets full they always have this problem. If I knew this I would not have stayed there.

The room was beyond spacious, I had everything I needed. I also enjoyed the warm morning breakfast.

Not a great stay. Room 312, the a/c heating system is was extremely loud and did not heat the room sufficiently. We were too tired to request another room.

No smart TVs, no ice makers, the ice maker in the unit didn't work, the microwave started melting itself (almost causing a fire)..... The list goes on and on. Staff were not helpful at all

Close to shopping and easy access to highway. Shower faucet was broken.

Very easy to check in, the check in time is 3pm, which is nice that it’s a little earlier than 4pm at a lot of other places! But even better, check out time isn’t until 12! Which is very nice for a family not having too rush a5year old out of a hotel at 9-10am. We were able to sleep in, eat breakfast, and take our time. The only detractor was that the walls were slightly thinner, in that I could hear the neighbors screaming at one point, but otherwise it was a quiet, clean, hotel!

Beds were very uncomfortable. The sofabed was worn out and my son was unable to sleep on it.

Staff was super friendly and helpful. We had a 2 bedroom suite and it was so perfect for our family.

Check in was great. Staff was very friendly. Rooms were clean. Will stay again.

Great customer service!

Not quite the experience that I had last year at this hotel. Front desk staff was not super friendly or helpful. Was told housekeeping did not work on the weekends so I had to walk down to front desk to get towels (which they were not too happy about) and the shower leaks. For the price I was paying expected a better experience. Probably won't be back.

Good breakfast selection. Friendly staff.

Do not stay here!!! Horrible customer service!!! My husband had a health emergency and we weren’t able to keep our reservation and they still charged us almost $600! They do not care about you!!!!

I called before booking to ensure I could check in early coming from out of town on a work trip. Was assured not an issue. Called the day of check in and was told no, cannot check in early now (by a very rude front desk agent). I had to get ready somewhere before meetings so was forced to book at another hotel that could actually provide a room. When I contacted Expedia to assist in canceling reservation, I relayed this info and asked for a refund, as none of this was my fault and I had confirmed early check in availability prior to booking. Expedia was absolutely no help and the hotel (of course) declined the refund. The hotel wouldn’t even cancel the reservation, saying they couldn’t because it was made through Expedia. Horrible customer service all around and will never stay at an IHG brand hotel or use Expedia again.

Upon arrival we were told we had no reservation on the books. Although we had confirmation & itinerary numbers, they claimed first we had no reservation, then incorrect dates & finally that our reservation had been cancelled. Originally said nothing they could do. After pushing to speak to management we finally were given a room at a sister hotel. We traveled with other families so this was very inconvenient and a waste of 1.5 hours of our time. With no protection against something like this happening again, we will never stay at StayBridge or book again through hotels.com. I was shocked at the lack of customer service & lack of attempt to make things right. What’s the point of making a reservation a month in advance only to show up & be told it doesn’t exist even with multiple email confirmations. UNACCEPTABLE & RIDICULOUS.

My wife slipped in the shower and injured herself! The staff showed no concern or remorse!

Staff were very helpful and patient.

I highly recommend this property if you’re staying in College Station. The hotel is clean, quiet and has all the amenities you need. The staff was very nice and helpful, the room was great and the location was perfect. There are restaurants and shopping available right across the street if you needed anything. I would not hesitate to stay at this location again as it was a perfect choice. The breakfast was great too!

Room accommodation very nice! Parking easy and in front of hotel. Shopping strip center walking distance. Plan to stay there again.

Clean room and the perfect location

Walk distance to dining and shopping

Quiet and walkable location

Excellent location, close to shopping and plenty of dining options, breakfast was very good also. I would stay again if ever in College Station.

Its easy to get there, clean and organized, staff very friendly, delicious coffe place just across the street, and very close to A&M campus.

Close to shopping and easy access to highway. Shower faucet was broken.

Great place! Great location!

Overall this Staybridge was a good selection as it is very convenient to dining, shopping, etc. The breakfast buffet was good. Staff was excellent. The room was clean and comfortable. Pro: thanks for having pet friendly options: the grass and bags around for them to use was very helpful. Would stay here again if in the area.

The breakfast was terrible, biscuits with some nasty ass gravy , no bacon or sausage.

I highly recommend this property if you’re staying in College Station. The hotel is clean, quiet and has all the amenities you need. The staff was very nice and helpful, the room was great and the location was perfect. There are restaurants and shopping available right across the street if you needed anything. I would not hesitate to stay at this location again as it was a perfect choice. The breakfast was great too!

Large suite, very clean, extra blankets in room. Breakfast spread was free and exceptional!

I like the room set up. The staff when they were available were nice. The AC unit in the room was terrible. The hallway didn’t see to have any air conditioning at all. Aside from the coffee, breakfast was awful.

Very spacious room and many choices on the breakfast bar

Room was dirty. There was something large and white drips dried on the FRONT of the nightstand and the housekeepers could care less about your stay. The walls had dried pieces of things that looked like it came out of someone’s nose. It is clearly a family business that is trying to make a buck. on the last day of our stay, which was thanksgiving, there was no breakfast. I have two small children that was depending on breakfast as usual in the morning. for over $1500 for 4 days, i was a very unhappy camper.

Excellent breakfast!

Overall stay was good. Was there for graduation weekend for niece. Only complaint was when we went down to eat breakfast, we tried to get a plate and was told its close till 7:30. We were 7 minutes early as we had to rush and leave for graduation. Everything was ready but they wouldn't let us get a plate 7 minutes early. Its ridiculous considering I paid over $1,200 for the weekend for a 2 bedroom suite there and I cant even eat breakfast that I paid for 7 minutes early.

Hotel was clean, breakfast was amazing. Staff was very friendly.

Staff was amazing and the options were great. Best hotel breakfast of my trip.