Name: AXKAN PALENQUE, ALBERCAS, GASTRONOMIA MAR y TIERRA & TRAVEL AGENCY
Address: Carretera a Palenque KM 1.5, Palenque, Chiapas, Mexico, Palenque, Chiapas, Mexico
Rating: 7.48

Guest reviews

7.5

Good

Based on 804 verified reviews

Who stays here?

Couple

58%

Family

29%

Group

12%

What guests think

AI-generated summary based on recent guest reviews

AXKAN PALENQUE, ALBERCAS, GASTRONOMIA MAR y TIERRA & TRAVEL AGENCY offers a tranquil jungle stay near the Palenque ruins, but reaching it often requires a car via a narrow, rough access road and a modest, tucked-away approach.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Luis

6 Dec 2024

·

Stayed 1 night

The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.

8

William

28 May 2024

·

Stayed 2 nights

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.

4

omer

15 Feb 2024

·

Stayed 2 nights

The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...

4

Peter

13 Mar 2023

·

Stayed 3 nights

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests

6

Eloise

18 Nov 2022

·

Stayed 2 nights

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.

Carretera a Palenque KM 1.5, Palenque, Chiapas, Mexico

Location

With a stay at Axkan Arte Palenque in Palenque, you'll be within a 5-minute drive of Palenque National Park and El Panchán. This hotel is 2.5 mi (4.1 km) from Museo Del Textil and 2.6 mi (4.3 km) from Museo de Sitio Palenque.

Palenque National Park(1.5 Miles)

El Panchán(2 Miles)

Museo Del Textil(2.6 Miles)

Museo de Sitio Palenque(2.6 Miles)

Palenque Archaeological Zone(3 Miles)

Misol-Ha Waterfalls(5.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site. However, parking height restrictions apply.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance if arriving after 11:00 PM.

Yes, airport shuttle services are available for a surcharge. Guests can arrange the transfer through the property.

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathroom accessibility are not provided.

The hotel is located approximately 2.3 km from Palenque National Park and 3.2 km from El Panchán. It is also about 2.5 mi (4.1 km) from Museo Del Textil and 2.6 mi (4.3 km) from Museo de Sitio Palenque.

Yes, the hotel features an outdoor swimming pool, which is accessible from 10 AM to 9:30 PM. The pool is seasonal.

Children are allowed at the property, but specific age policies regarding free stays for children are not mentioned.

AXKAN PALENQUE, ALBERCAS, GASTRONOMIA MAR y TIERRA & TRAVEL AGENCY

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