Is parking available at the property?

Yes, free self-parking is available on-site.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 30.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible registration desk, parking, and limited wheelchair accessibility in public areas. There are also handrails in stairways and a well-lit path to the entrance.

Where is the property located in relation to key landmarks?

The property is located 0.1 miles from Cumberland Gap National Historical Park and 0.2 miles from Lincoln Memorial University. It is situated in a state park, approximately 7.3 miles from The Pinnacle.

What are the policies for guests staying with children?

Up to 4 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Cumberland Gap Inn - Comfortable Motel Stay

Average nightly price at Cumberland Gap Inn by month, last 12 months (USD)
Month	Average price
January	US$98
February	US$91
March	US$90
October	US$98
November	US$98
December	US$98

What guests think

At Cumberland Gap Inn, travelers describe a scenic, quiet setting near the national park and a walkable small town, with many praising friendly, accommodating staff, while noting occasional check-in delays or staffing gaps that can complicate arrival.

Rooms are generally spacious and often feature balconies over a creek or mountain views, but decor and furnishings feel dated and some guests reported HVAC or hot-water issues and patchy Wi-Fi. Cleanliness feedback is mixed: many found rooms very clean, yet recurring comments mention bathroom details, lingering odors, and worn or threadbare towels. Overall, it suits travelers seeking simplicity over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with several rooms offering back balconies or patios overlooking a creek or mountains; the parking lot is well lit.

Related guest reviews

10

Suzanne

21 Apr 2024

·

Stayed 2 nights

This was a great place tucked away in the hills. We are grateful they were pwt friendly and even had a back door to our room with a patio

8

Hal

3 Jun 2025

·

Stayed 2 nights

Friendly staff, clean rooms, the little balcony at the back of the room overlooking a creek, great value for the money!

10

Angie

4 Jan 2023

·

Stayed 1 night

Super clean and comfortable! The outdoor space was great and unexpected. Great view of the mountains. Awsome little town to explore ,small and walkable.

8

Marc

22 Jun 2024

·

Stayed 1 night

Clean and quiet. Great views from back balcony.

10

Todd

29 Jun 2023

·

Stayed 1 night

I stayed here twice on a trip recently - one of the way there and then on the way back. I was looking forward to staying there on the way back because my first stay was so pleasant. I was able to walk to get different kinds of food and then sit on the balcony listening to a little creek. Quiet place too.

10

Katherine

10 Dec 2022

·

Stayed 19,322 nights

I liked the ambience of the hotel. I found the staff to be very accommodating. No frills hotel. Very quiet. Its not a 5 star hotel but you pay for what you get. i wasn't expecting 5 star. The mattress was comfortable, bedding was clean, room was clean. I liked the balcony. the room was very large. The parking lot was well lit, and I'd stay here again if I needed to in the future

8

Wilma

8 Dec 2023

·

Stayed 3 nights

I liked the back patio by the little creek, very private

8

William

30 Apr 2023

·

Stayed 1 night

Great location for hiking the national park. Very walkable to coffee shop, bakery, restaurants. Balcony was very nice, and relaxing. Friendly and helpful staff. Wi-Fi signal was too weak to use. The room could’ve been cleaner. Bath towels were small and rough.

10

Dawn

3 Sept 2023

·

Stayed 1 night

Cute room with a very nice balcony. Very clean. Beautiful town with a quaint little coffee shop.

6

Kendra

7 Mar 2024

·

Stayed 1 night

The girl working the first desk was super friendly and very helpful. The rooms are very big and spacious. We loved the balcony where we sit outside and listened to the creek running,

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but feedback is inconsistent. Recurrent issues include bathroom details, occasional odors, and worn or threadbare towels.

Related guest reviews

6

paul

26 Nov 2024

·

Stayed 1 night

Johnny was great but the bathroom shower curtain needed attention.

6

Matthew

1 Apr 2024

·

Stayed 3 nights

The price was good. They offered free water. The room was clean but they need to change their towels. Horrible towels. The towels are so thin because of over used. At the last day, we noticed that at the bottom of our bed sheet there was a a bloody looking stain on it. We think it was a paint because they just painted their furniture. We are better in checking our bed sheets when we first get into our room but this time we didn't do a very good job. Hopefully, it was not blood .

8

Ervin

1 Feb 2024

·

Stayed 1 night

Room was not cleaned well. Staff shared they had employees quit and were not fully staffed.

10

Christina

19 Nov 2023

·

Stayed 2 nights

Was a nice place to stay with mountain view. Very clean and reasonably priced.

6

Robin

20 Jul 2024

·

Stayed 2 nights

Good for the area. Was clean and quiet.

10

Joyce

1 Apr 2024

·

Stayed 1 night

This is a neat little town! The motel was very clean, the owner was super nice!. We only stayed one night, but we hope to return in the near future.

6

Thomas

5 Oct 2025

·

Stayed 1 night

Friendly staff. Unexpected credit card progress. Commode had a ring inside so not clean. Hair on side of tub. Floors had dirt in places. Bed more like a camping cot than bed.

8

William

30 Apr 2023

·

Stayed 1 night

Great location for hiking the national park. Very walkable to coffee shop, bakery, restaurants. Balcony was very nice, and relaxing. Friendly and helpful staff. Wi-Fi signal was too weak to use. The room could’ve been cleaner. Bath towels were small and rough.

2

Robert

8 Aug 2023

·

Stayed 1 night

Nasty.

10

Penny

29 Mar 2024

·

Stayed 1 night

Was just a quick stop on my way to Greenville to visit my brother. Staff was very friendly and helpful. Room was very clean and quiet. there was varnish/stain smell. But it didnt bother me

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and quiet with balconies or views. Decor feels dated for some, with reports of HVAC or hot-water problems and unreliable Wi-Fi; bed comfort varies.

Related guest reviews

6

Neal

18 Apr 2025

·

Stayed 2 nights

It was 63 in the room when we entered and the thermostat on the wall was set to 69. I finally turned the whole unit off. There wasn't much hot water. It would start out hot but within a minute it was down to just warm.

4

Gavin

10 Dec 2023

·

Stayed 3 nights

Room had no place to hang clothes. No iron. Heater would get to temperature and then blow cold air, had to unplug it to reset it. Ceiling was patched with ceiling tiles in random spots. Only chairs to sit in were banquet chairs. Needs updating severely. It's the only hotel in town so they have a monopoly. This is the second time we've stayed hoping it would be better, it wasn't. Wont be back.

4

Kevin

10 Aug 2025

·

Stayed 1 night

Check in was nice. Guy is very friendly. Hotel is extremely outdated. If it’s one night it’s solid. Not much going on

10

Meredith

28 Jun 2023

·

Stayed 1 night

What a beautiful and spacious room, so close to Cumberland Gap National Park! Lots of beautiful trails to walk right outside the door, too!

10

Katherine

10 Dec 2022

·

Stayed 19,322 nights

I liked the ambience of the hotel. I found the staff to be very accommodating. No frills hotel. Very quiet. Its not a 5 star hotel but you pay for what you get. i wasn't expecting 5 star. The mattress was comfortable, bedding was clean, room was clean. I liked the balcony. the room was very large. The parking lot was well lit, and I'd stay here again if I needed to in the future

2

Jeremy

12 Apr 2024

·

Stayed 1 night

The location is wonderful. It’s in a dreadful condition. No hot water, Areas of construction within the room

6

Thomas

5 Oct 2025

·

Stayed 1 night

Friendly staff. Unexpected credit card progress. Commode had a ring inside so not clean. Hair on side of tub. Floors had dirt in places. Bed more like a camping cot than bed.

10

Keri

28 Mar 2024

·

Stayed 1 night

Room was recently renovated; very nice and clean. Bed was way too soft for us and towels are pretty threadbare. They are working on it though! I would stay again.

6

Robert

11 Apr 2023

·

Stayed 1 night

The place has potential; it's quiet and safe, has a little stream that runs behind it, accessible through a back door to the room (though the dog of the folks who I believe actually LIVE next door crapped everywhere, so I couldn't really enjoy it much), the heat worked fine, as it was cool during my stay, TV was ok too, but internet was non-existant, as was phone signal. The room has a vague turpentine aroma, as the inside of the entry door had recently been stained! The bed was pretty stiff, and sleep came in 2-3 hour increments. There's a mini-fridge and microwave in every room, and the floor tile in the bath area and shower surround looks to have been replaced recently. The biggest plus about this place, at this point, is the location. Cumberland Gap is a small, cute town, with a few yummy places to eat and drink coffee, super picturesque. A bigger town, just across the border, is just minutes through the tunnel, and offers much more. These guys have to take care of and update a few more details to really nail a great, little stay.

6

Kendra

7 Mar 2024

·

Stayed 1 night

The girl working the first desk was super friendly and very helpful. The rooms are very big and spacious. We loved the balcony where we sit outside and listened to the creek running,

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Service

Staff are frequently described as friendly and accommodating, and late-arrival check-ins were handled helpfully for some. Occasional check-in delays, training gaps, or short staffing were also noted.

Related guest reviews

10

Deborah

5 Jul 2024

·

Stayed 1 night

Staff was very accommodating.

4

Christine

31 Dec 2025

·

Stayed 1 night

No one was in the office to check in during business hours. Tried 2 different phone numbers before we got someone. Had to wait for the owner to drice over to get checked in. He under charged me and came to me to pay the additional monies we owed.

8

Glen

25 Sept 2023

·

Stayed 1 night

Nice hotel. We had to request neighboring rooms (reserved 2), and they accommodated but we were surprised that they didn't do that automatically. Otherwise no surprises.

10

David

27 Dec 2022

·

Stayed 1 night

Great stay. Had to find a place to stay when water froze at families house. Warm, quiet and clean room. Old fashioned inn. You won\'t find some of the amminities you\'d find in a newly built mega chain hotel ie: USB ports in the lamps, etc. Very "back to the basics" stay. Very refreshing actually. Staff of fantastic. Go above and beyond to make sure your stay is first rate. Set in the bar of a mountain side, very picturesque and relaxing. Will need to come back and experience the whole town when is a bit warmer!

10

Robin

26 Mar 2025

·

Stayed 2 nights

The man at the front desk was very polite and helpful. He attended to all our needs. We will definitely stay there the next time we come to town.

10

Steven

10 Jan 2023

·

Stayed 1 night

Great place, great staff! Will return!

10

Michael

22 Sept 2023

·

Stayed 1 night

All things considered, this was a great place to stay. What we didn’t realize when we reserved our room was that a late arrival (by us) was going to make things more challenging. Fortunately, the hotel contacted us and we were able to get checked in, all through our phone, thanks to the cooperation of the person working at the hotel. This was all done while we were still on our way to the hotel. The person could not have been more polite, courteous, and accommodating. I’d not hesitate to stay here again, but would need to better anticipate and address a late arrival (around 1:00am) ahead of time.

6

Thomas

5 Oct 2025

·

Stayed 1 night

Friendly staff. Unexpected credit card progress. Commode had a ring inside so not clean. Hair on side of tub. Floors had dirt in places. Bed more like a camping cot than bed.

8

Stephen

27 Oct 2023

·

Stayed 3 nights

It was a big improvement from a visit a couple of years ago. The person at check in wasn't friendly. A new staff member th just started was not trained, was told she'll figure it out.

10

Paul

1 May 2025

·

Stayed 1 night

Dillon was friendly and helpful. Nice town, nice folks

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Location

Scenic, quiet setting close to Cumberland Gap National Historical Park and trails, and walkable to a small-town coffee shop and restaurants. Some guests still drove for certain dining options.

Related guest reviews

10

Lawrence

22 Jun 2024

·

Stayed 1 night

secluded Motel just past the Cumberland Gap Tunnel/ Quiet, secure location . Very nice owner operator. Perfect for a night , then down the road.

10

Kenneth

3 Oct 2023

·

Stayed 1 night

Good room- convenient location- great town

10

Rex

31 Mar 2025

·

Stayed 2 nights

Cool little town and the Inn was conveniently located to walk around.

8

Bruce

30 Apr 2023

·

Stayed 2 nights

Older but clean. Close to Cumberland National Park.

8

Brad

24 Sept 2025

·

Stayed 1 night

Decent hotel. Good location

10

Meredith

28 Jun 2023

·

Stayed 1 night

What a beautiful and spacious room, so close to Cumberland Gap National Park! Lots of beautiful trails to walk right outside the door, too!

6

Barbara

18 Jul 2025

·

Stayed 1 night

Walkable Water Mill Creek Mountains Restaurants/Cocktails Night entertainment Safe area

10

Robert

4 Oct 2025

·

Stayed 2 nights

The views around the area are beautiful and the town is peaceful and quiet

10

Todd

29 Jun 2023

·

Stayed 1 night

I stayed here twice on a trip recently - one of the way there and then on the way back. I was looking forward to staying there on the way back because my first stay was so pleasant. I was able to walk to get different kinds of food and then sit on the balcony listening to a little creek. Quiet place too.

8

William

30 Apr 2023

·

Stayed 1 night

Great location for hiking the national park. Very walkable to coffee shop, bakery, restaurants. Balcony was very nice, and relaxing. Friendly and helpful staff. Wi-Fi signal was too weak to use. The room could’ve been cleaner. Bath towels were small and rough.

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Dining

Not enough information in reviews.

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Cumberland Gap Inn

Prices for Cumberland Gap Inn

Monthly average prices

About this property

Location

Room options

Classic Room, 2 Queen Beds

Classic Room, 1 King Bed

Guest reviews of Cumberland Gap Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cumberland Gap Inn