Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible registration desk, parking, and meeting spaces. There are also elevators and a stair-free path to the entrance.

What is the location of the property in relation to key landmarks?

Located in Rome, the hotel is a 4-minute drive from Fort Stanwix and 8 minutes from Delta Lake State Park. It is 5.1 miles from Erie Canal Village and 13.7 miles from Utica College.

Is there a swimming pool at the property?

Yes, there is an indoor pool available. However, it is closed on Mondays, Tuesdays, Wednesdays, Thursdays, and Sundays.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hampton Inn Rome Hotel Accommodation

Average nightly price at Hampton Inn Rome by month, last 12 months (USD)
Month	Average price
January	US$180
February	US$192
March	US$197
April	US$175
May	US$198
June	US$190
July	US$207
August	US$207
September	US$203
October	US$197
November	US$178
December	US$156

What guests think

Across recent reviews, Hampton Inn Rome is praised for friendly, accommodating staff, clean and comfortable rooms, and a convenient, quiet location with ample parking, while the complimentary breakfast is frequently described as good and satisfying.

Facilities draw mixed feedback, with a few noting a cold or closed pool and occasional amenity closures, but others highlighting a solid fitness room and pleasant lounge and patio areas. Some guests noted inconsistent housekeeping and isolated issues such as pests or maintenance problems. Overall, expect a comfortable, service forward stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feedback is mixed: guests liked the fitness center, patio, and ample parking, but multiple reviews cite a cold or closed indoor pool and occasional amenity closures.

Related guest reviews

2

Kelley

6 Nov 2023

·

Rooms and common areas were clean and in good repair. Breakfast was typical for a Hampton Inn breakfast staff was friendly. Upon arrival learned that the pool was closed for maintenance, tried to utilize the exercise room also closed for maintenance, my husband adked the front desk to turn on the outdooe firepit and was told "it's natural gas and currently safe for use" - okay so 3 out of 4 amenities not on working order - additionally staff didn't inform us of the closed pool and exercise room we found out trying to use them. 3 strikes we are out and will not stay here when visiting the area again. Way overpriced based on all amenities basically in disrepair.

10

Rosalind

4 Aug 2023

·

Stayed 1 night

Clean, quiet, and comfortable. They provided an indoor spot to store our bikes. Nice breakfast and laundry.

10

Sandra

29 Sept 2025

·

Stayed 1 night

It was safe parking there and the building and grounds were kept up nicely.

10

robert

27 May 2024

·

Stayed 1 night

nice outdoor patio area overlooking large green area.

10

Lori

20 May 2024

·

Stayed 1 night

We unfortunately only had one night here, but it was the best hotel out of four on this trip. The room was great; the fitness center was stellar; and the breakfast looked awesome, although we didn’t get to partake. The staff was friendly and efficient as well. Highly recommend!

10

Andrew

4 Aug 2025

·

Stayed 1 night

The Hotel was great as were the staff. The dislike regarded a customer with truck and trailer who found it appropriate to take five parking spaces for his needs when there were other options he could use. I say he because I saw him in the morning start up his truck and leave.

6

Steven

21 Oct 2024

·

Stayed 3 nights

The people above our room were loud througout the night. Pool was unreasonably cold. While the staff was friendly, this was never resolved despite mentioning it 3 times.

8

Delores

20 Oct 2024

·

Stayed 4 nights

The convenience of the hotel is very likable. The dining area was presentable. The pool was excellent. The staff was very very kind.

10

Lisa

16 Aug 2024

·

Stayed 1 night

The staff was very friendly and helpful. The rooms were clean. The hallways. Elevators. Pool ...everything was clean .. breakfast was great and loved the out door patio

4

Jessica

14 Apr 2025

·

Stayed 2 nights

I booked this hotel because it had a indoor pool and I had my grandchildren with me. The pool was cold and I was told by the front desk that they don’t control it. The heat could only be turned up when the person who takes care of the pool comes by. Needless to say it was cold the whole weekend. On a totally different note, I realize this hotel is pet friendly, but a guest brought their dog into the breakfast area and carried it around while she was getting food. The dog was near all of the breakfast items and then she sat it on a chair at a table next to her.

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Cleanliness

Many reviews praise clean rooms and well kept common areas. Some guests noted inconsistent housekeeping and occasional issues such as pests or missed cleaning.

Related guest reviews

4

FRANK

22 Apr 2024

·

Stayed 5 nights

The room was full ants and had silver fish. The room is full handicap and very hard for us to use. The room felt old and so are the amenities. Room was also by the swimming pool. The exercise room the breakfast area very noisy. It appears expedia has no clout

10

Scott Joan

1 Jun 2025

·

Stayed 2 nights

Very Clean Very Comfortable Very Friendly Good Breakfast No Complaints ! Would stay again .

2

Nadia

3 Jan 2023

·

Stayed 3 nights

No house keeping was done. We stayed 3 nights and not once was our room cleaned. Breakfast was mediocre at best. There was a lack of cleanliness throughout the hotel.

6

michael

26 Dec 2022

·

Stayed 2 nights

Room was nicely equipped, modern although the sound insulation was sub-par. There were bugs in the bathroom. Breakfast options were basic, but good. Front desk were unfriendly, disinterested at check in.

10

Jackie

22 Sept 2025

·

Stayed 1 night

Very clean. Helpful and friendly staff

2

Angelo

5 Feb 2024

·

Stayed 1 night

The room I checked into was dirty, in the refrigerator there was leftover food, eggs, bacon and yogurt. On the floor there was plastic and plastic knife. The least they could do was give me another room or discount. They did nothing but say sorry

10

Amy

23 Nov 2025

·

Stayed 1 night

Very clean and despite the 1am check in, the front desk staff was incredibly friendly. Great breakfast too!

4

Leon

29 Apr 2025

·

Stayed 2 nights

The last day of our stay, my Wife discovered little red abrasions on her skin. Since leaving, they`ve spread to different parts of her body. Hands, arms, back and legs from what we assumed to be bed bugs. Now, its 2 days days later and they`ve only intensified. Guess we should`ve figured something was wrong when we were told housekeeping services the rooms "every other day." Excuse me! How can you do such a thing especially if you allow pest in the rooms. We`re very dissatisfied because until spending the weekend there, she`s never had a skin issue of this nature. This says alot about the cleaning...or lack there of at this particular location. We will be contacting them for a refund. This is rediculous and we would not reccommend this location to anyone.

4

Ronald

13 Oct 2024

·

Stayed 2 nights

did not clean room or make bed or bring clean towels

10

Sheril

17 Apr 2023

·

Stayed 1 night

Staff very helpful and welcoming at check in. The rooms were very clean. A great stay!

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Rooms

Rooms are generally comfortable and often quiet, with some noting modern touches. However, several reviews report thin walls or vibrations and maintenance issues (doors, TVs, water pressure or temperature), plus occasional Wi Fi or bedding comfort problems.

Related guest reviews

10

Kristopher

11 Feb 2024

·

Stayed 1 night

Very nice room. Quiet, clean. Good breakfast. Thank you

2

Douglas

4 Apr 2025

·

Stayed 2 nights

Terrible experience. Facility is very dated. Floors are wood framed and squeak terribly. The walls are paper thin that you can hear everything…like your neighbor snoring. There was no hot water at the sink. The shower had very little water pressure and leaked when shut off. The bed frames were so noisy that you could hear the other guests tossing and turning all night. I asked if I could change rooms but the front desk clerk said the hotel was fully booked, but it was 10:30 PM and there were less than 30 cars in the lot. It’s comical and madness that these places teach their employees to tell customers that the hotel is full, so they don’t have to address customer satisfaction. So simply put, I will never return to this property.

6

Martin

8 Sept 2024

·

Stayed 1 night

room needs work, things like closed door sticks

8

James

5 Jul 2024

·

Stayed 1 night

The bed was pretty bad. And the bed clothing kept slipping off the mattress.

8

Thomas

23 Aug 2024

·

Stayed 1 night

It’s a fine hotel. Just had a number of repairs overdue.

6

Ken

3 Sept 2024

·

Stayed 1 night

Was very disappointed with an early check-in fee for a room that was ready, but further disappointed by a door that didn't latch, a hair in the bed and a TV that didn't work. If it wasn't for the woman Courtney, that was working the front desk, this would have been a nightmare stay. Courtney was the lone bright spot of this stay as she did everything she could from changing the linen herself to trouble shooting the issue with the TV.

10

Reynalda

20 Jan 2025

·

Stayed 1 night

We travel to Rome fairly frequently and this hotel is our new go to. Location, breakfast, and rooms are wonderful

8

Albert

27 May 2024

·

Stayed 1 night

The room was clean and fine but at 5:30am the lamp started shaking a lot and we realized that the floor was shaking also. If we hadn’t been awake this would have been incredibly unsettling but being awake it was just bizarre.

10

Bonnie

17 Aug 2024

·

Stayed 1 night

Easy and welcoming for me and my dog. Beautiful room. And lots of green space for walking dog. And breakfast hot and very good

6

Vinitha

18 Mar 2024

·

Stayed 1 night

It was a quiet night. Friendly and helpful staff. Had issues connecting to wifi. Only spent one night. Bed wasn’t comfortable.

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Service

Service is widely praised as friendly, welcoming, and accommodating at the front desk. A smaller number of reviews cite rude or absent service and slow responses at times.

Related guest reviews

2

Robert

5 Feb 2024

·

Stayed 1 night

Service by front desk and housekeeping was absolutely terrible

10

Hope

14 Oct 2024

·

Stayed 1 night

Great check-in. Emphasis on swift and simple! Best check-in experience in a very long time.

10

Deborah

3 Jan 2026

·

Stayed 1 night

front desk staff couldn't be any nicer! Room well kept, clean and comfortable

10

Danielle

31 Aug 2024

·

Stayed 3 nights

The staff is exceptionally friendly and accommodating. Everything was perfect.

10

Amy

23 Nov 2025

·

Stayed 1 night

Very clean and despite the 1am check in, the front desk staff was incredibly friendly. Great breakfast too!

10

Denise

12 Sept 2024

·

Stayed 1 night

We were traveling and needed a place to stay. Cookie at the front desk was very cordial and welcoming.

6

Ken

3 Sept 2024

·

Stayed 1 night

Was very disappointed with an early check-in fee for a room that was ready, but further disappointed by a door that didn't latch, a hair in the bed and a TV that didn't work. If it wasn't for the woman Courtney, that was working the front desk, this would have been a nightmare stay. Courtney was the lone bright spot of this stay as she did everything she could from changing the linen herself to trouble shooting the issue with the TV.

2

Joseph

20 May 2024

·

Stayed 1 night

Staff at front desk was rude and told me 2 different stories about how there was no rooms ready for me at 230pm. She didnt realize she got herself in a lie but as i sat there she gave room keys to 6 different guests who came in after me and i even checked in 2 hrs prior on my hilton app. 2 cleaners were told to go check a room but instead went outside the front doors and smoked cigarettes. Bout fed up with hilton hotels and their rude staff and nothing ever being ready. Never have any issues at the marriot hotels and have even checked in 4 hrs early at them. No excuses for the way i was treated and lied to and the poor work ethic of the employees

10

Denise

3 Jun 2024

·

Stayed 2 nights

The front desk/customer service was outstanding and very accommodating.

6

Edward

16 Aug 2024

·

Stayed 1 night

We were interested in buying snacks. We stood by the front desk/snack area looking around and rang the bell. No one showed up. The phone, at the front desk was ringing off the hook as we waited. We were charged the $25 incidental fee for what??? Our room was barely touched and in great condition!! After spending $280 for a one night stay, and being charged the extra $25, for what?! We will be considering other places to stay. The back deck is nice to relax on, but there was a Gas smell out there. We let staff know and he acted like it wasn’t true. Thank you!

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Location

Location is convenient to Rome’s attractions and main roads, generally quiet, and close to gas and restaurants. A few guests mentioned minor safety concerns near the gas station late at night, without reported incidents.

Related guest reviews

10

Daniel

18 Sept 2024

·

Stayed 1 night

Clean, safe, good location convenient to city of Rome, central NY.

8

Bob

28 Jun 2024

·

Stayed 1 night

The hotel is located on the old Griffiss AFB where I was stationed 1975-1976 and 1992-1995. I like to go up there reminisce. The hotel is in a great location

8

Molly

30 Jul 2025

·

Stayed 2 nights

Visiting family great location

8

Mark

27 Nov 2024

·

Stayed 1 night

This older hotel has an excellent, caring and attentive staff. It is located off major highways & easy to find. No road noise. Location handy to downtown and local attractions. Breakfast was well-stocked, but average. Comfortable beds & pillows. Heat worked fine. Plenty of hot water, but difficult to regulate temperature. The window curtains never close, so, BAM! daylight interrupts sleep.

10

Jayron

30 Jul 2024

·

Stayed 1 night

I like this hotel when I go to Rome I always stay at this hotel for convenience. There’s a park close there’s gas station across the street Mexican Italian restaurant restaurant across the street.

10

Myron

20 May 2024

·

Stayed 3 nights

The Inn was convenient to everything in Rome. Quiet, clean room. Nice staff. Good breakfast included. I would have like to have had a room safe.

8

MARICEL

26 Feb 2024

·

Stayed 2 nights

convenient place to most places in Rome

10

catherine

22 Nov 2024

·

Stayed 1 night

Clean hotel, nice and quiet , good location

10

Reynalda

20 Jan 2025

·

Stayed 1 night

We travel to Rome fairly frequently and this hotel is our new go to. Location, breakfast, and rooms are wonderful

10

kerry

9 Sept 2024

·

Stayed 1 night

Nice to have gas/convenience station just across the street. Albeit, later in the evening it felt like there could possibly be some safety issues if going there, but we experienced none snd only kindness from all staffs.

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Dining

Breakfast is generally well liked, with a typical hot selection and good variety. Some guests found items average or poorly prepared and noted occasional early closing or coffee availability issues.

Related guest reviews

10

Scott Joan

1 Jun 2025

·

Stayed 2 nights

Very Clean Very Comfortable Very Friendly Good Breakfast No Complaints ! Would stay again .

10

Herbert

2 Jan 2026

·

Stayed 1 night

Clean and very welcoming atmosphere. Breakfast could have been better. Staff were very polite and professional. Room was really warm and took quite a while to cool down.

10

Vicky

30 Aug 2024

·

Stayed 1 night

Very nice staff. Great breakfast and nice room.

10

Rebecca

17 Nov 2024

·

Stayed 3 nights

Staff was welcoming. Daily breakfast was very good and nice quality.

10

robert

24 Aug 2024

·

Stayed 1 night

We have stayed here numerous times and are always pleased with how clean it is and nice front desk help and great breakfast!

10

Lori

20 May 2024

·

Stayed 1 night

We unfortunately only had one night here, but it was the best hotel out of four on this trip. The room was great; the fitness center was stellar; and the breakfast looked awesome, although we didn’t get to partake. The staff was friendly and efficient as well. Highly recommend!

10

Amy

23 Nov 2025

·

Stayed 1 night

Very clean and despite the 1am check in, the front desk staff was incredibly friendly. Great breakfast too!

6

Julie

27 Nov 2023

·

Stayed 2 nights

I have been to many Hampton inn and the staff at this location did not even say hello when you greeted them. Breakfast was terrible. Oatmeal was all water and eggs and sausage were cold. They are supposed to have coffee out 24/7 and there was none. They also closed the breakfast at 950 instead of 10.

10

Katherine

6 Aug 2024

·

Stayed 1 night

Nice hotel with a great free breakfast! Staff was very helpful.

8

Jason

25 Nov 2023

·

Stayed 3 nights

Hotel is clean and good location with plenty of parking. Real fast was much simpler than most other continents breakfasts.

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Hampton Inn Rome

Prices for Hampton Inn Rome

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, Microwave (Hearing Impaired)

Room, 1 King Bed with Sofa Bed, Microwave

Room, 1 King Bed, Mobility Accessible, Microwave

Room, 1 King Bed, Microwave

Room, 1 King Bed, Hearing Accessible, Microwave (Hearing Impaired)

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Hearing Accessible, Microwave (Hearing Impaired)

Room, 2 Queen Beds, Mobility Accessible, Microwave

Room, 2 Queen Beds, Hearing Accessible, Microwave (Hearing Impaired)

Room, 2 Queen Beds, Microwave

Guest reviews of Hampton Inn Rome

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Rome