Name: Hotel Phoenix
Address: Sesvetska cesta 29, Sesvete, Zagreb, Croatia, Zagreb, Croatia
Rating: 8.08

Guest reviews

8.1

Very good

Based on 300 verified reviews

Facilities

7.7

Cleanliness

8.2

Rooms

8

Service

8.4

Location

7.5

Dining

8

Who stays here?

Business

23%

Couple

40%

Family

20%

Group

11%

Solo

3%

4

CARMINE

Mar 22, 2026

·

Stayed 1 night

Under renovation, impossible to be identified from outside, due to all lights switched off and to construction scaffolding with protective sheets. Also the way to the back parking was not indicated and illuminated. The path from the rear entrance looked almost uninhabited. Very scary. The room was very spacious but in vintage conditions, as well as the bed (even if comfortable). The bathroom was even older and really sad... The flush toilet not working... The breakfast was good, with various options. As final opinion: better chosing another accomodation, until they finish the renovation works...

4

JOHN

Aug 5, 2025

·

Stayed 1 night

Property is in desperate need of a renovation. The bathroom appears to be about 50 years old. The room had an overwhelming fragrance that smelled like baby powder that made me think they were trying to cover an unpleasant odor. There were food crumbs beside the bed, so the room clearly hadn't been vacuumed. The staff we encountered were friendly and that was the only redeeming quality.

2

Junaid

Nov 21, 2024

·

Stayed 1 night

Do your self a favour.. Find a better hotel.. dont trust these photos. Thanks! Cold break fast No wifi signals in rooms No gym or Spa / all lies on listing

6

Laura

Sep 22, 2022

·

Stayed 1 night

The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.

8

Kelly

Jul 17, 2022

·

Stayed 1 night

The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.

Sesvetska cesta 29, Sesvete, Zagreb, Croatia

Location

With a stay at Hotel Phoenix in Zagreb (Sesvete), you'll be within a 15-minute drive of City Center One East and Garden Mall Zagreb. This family-friendly hotel is 7.8 mi (12.5 km) from Zagreb Cathedral and 5.6 mi (9 km) from Zagreb Zoo.

Garden Mall Zagreb(4.5 miles)

Zagreb Zoo(5.6 miles)

Maksimir Stadium(5.7 miles)

City Center One East(6.1 miles)

Park Maksimir(6.7 miles)

Nama(6.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 00:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is self-parking, with options for secured and limited parking. There is also parking available for RVs, buses, and trucks for a surcharge.

A buffet breakfast is available for a fee of approximately EUR 14 for adults and EUR 9 for children. Breakfast is served on weekdays and weekends from 7:00 AM to 10:00 AM.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM until midnight, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Airport shuttle services are available for a surcharge of EUR 50 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features wheelchair-accessible facilities including a registration desk, concierge desk, on-site restaurant, and elevators. There is also a well-lit path to the entrance.

The hotel is located in Sesvete, Zagreb, within a 15-minute drive of City Center One East and Garden Mall Zagreb. It is approximately 7.8 miles (12.5 km) from Zagreb Cathedral and 5.6 miles (9 km) from Zagreb Zoo.

Up to 2 children aged 3 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Hotel Phoenix

Amenities

Property description

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