Smartflats Design Postiers
From
$151
/ night
Select dates to see prices and availability
From
$151
/ night
About this property
A stay at Smartflats Design - Postiers places you in the heart of Brussels, walking distance from Jeanneke Pis and Royal Theatre Toone. This apartment is within close proximity of Brussels Stock Exchange and The King's House.Rooms Make yo...
Location
A stay at Smartflats Design - Postiers places you in the heart of Brussels, walking distance from Jeanneke Pis and Royal Theatre Toone
Swimming pool
Refrigerator
Elevator / Lift
Room Service
Concierge
Tour Desk
Location
Rue Fossés Aux Loups 18, 1000 Brussels, Quartier Marais-Jacqmain - Wijk Marais-Jacqmain, Brussels, Belgium
Room options
1 Bedroom Standard Apartment
2
Apartment, 2 Bedrooms, Terrace
Room details
Wi-Fi (Free)
Premium Apartment, 2 Bedrooms
Room details
Wi-Fi (Free)
2 Bedroom Standard Apartment with Terrace
4
2 Bedroom Superior Apartment
Room details
Wi-Fi (Free)
4
Superior Apartment, 2 Bedrooms
Room details
4
Apartment, 1 Bedroom
Room details
Wi-Fi (Free)
Guest reviews of Smartflats Design Postiers
6.3
Pleasant
Based on 285 verified reviews
Who stays here?
Family
100%
What guests think
AI-generated summary based on recent guest reviews
At Smartflats Design Postiers, guests consistently praise the very spacious, centrally located apartments, but many report recurring problems such as a long-out-of-service elevator, uneven cleanliness and maintenance, unreliable Wi‑Fi/TV, and slow or unresponsive support.
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What guests think
At Smartflats Design Postiers, guests consistently praise the very spacious, centrally located apartments, but many report recurring problems such as a long-out-of-service elevator, uneven cleanliness and maintenance, unreliable Wi‑Fi/TV, and slow or unresponsive support.
Several reviews also describe check-in/access delays, missing items like bedding or towels, and apartments or amenities differing from the photos or descriptions. Overall, this suits travelers comfortable with stairs and limited support who mainly want a simple base in the city.
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AI-generated summary based on recent guest reviews
Facilities
Many reviews report the elevator has been out of service for extended periods, forcing climbs to 5th–6th-floor units. A few also note common-area issues that make access harder.
Related guest reviews
6
Stéphane
Oct 26, 2024
·
Stayed 4 nights
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
2
Francesco
Dec 16, 2024
·
Stayed 3 nights
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
Aug 24, 2024
·
Stayed 2 nights
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
Oct 4, 2024
·
Stayed 2 nights
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
8
Trevor
Nov 22, 2024
·
Stayed 5 nights
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
6
Nicolas
Oct 10, 2024
·
Stayed 4 nights
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Arman
Jan 14, 2025
·
Stayed 2 nights
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
2
Balazs
Nov 19, 2024
·
Stayed 2 nights
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
8
Guillermo
Apr 25, 2025
·
Stayed 2 nights
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
Oct 2, 2024
·
Stayed 3 nights
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often criticized, with dirty floors or common areas and stained or smelly linens reported across multiple stays. Some units were acceptable, but overall upkeep feels inconsistent.
Related guest reviews
6
Stéphane
Oct 26, 2024
·
Stayed 4 nights
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
leopoldo
Nov 19, 2024
·
Stayed 2 nights
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
No me gustó las sábanas sucias, las toallas manchadas y las camas en mal estado estaba en un piso 5 y el ascensor no funcionaba
2
Francesco
Dec 16, 2024
·
Stayed 3 nights
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
4
Karen
Dec 2, 2023
·
Stayed 4 nights
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
2
juan carlos
Dec 29, 2023
·
Stayed 3 nights
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
Es una propiedad super sucia, muy descuidada, el colchón del sofa cama asquerosamente sucio, las fotos no coinciden con lo que ofrecen, fotos engañosas. NO LO RECOMIENDO.
6
Nicolas
Oct 10, 2024
·
Stayed 4 nights
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
liora
Nov 18, 2022
·
Stayed 2 nights
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
Apr 25, 2025
·
Stayed 2 nights
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
6
Mark
Oct 2, 2024
·
Stayed 3 nights
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
2
Bernardo
Dec 30, 2022
·
Stayed 2 nights
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
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AI-generated summary based on recent guest reviews
Rooms
Apartments are notably spacious, but maintenance and equipment issues are common, including unreliable Wi‑Fi/TV, missing bedding, and furnishings in poor condition or not as described. Several guests received units that differed from the photos.
Related guest reviews
6
Stéphane
Oct 26, 2024
·
Stayed 4 nights
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
4
Javier
Nov 16, 2024
·
Stayed 2 nights
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
10
ROYNEL
May 13, 2022
·
Stayed 2 nights
location, comfort and great space
location, comfort and great space
4
Saba
Jul 9, 2023
·
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
Property was loud at night no wifi no tv could not Access property properly one family had To stay in the space to ensure we could get back in
6
MARTHA
May 21, 2022
·
Stayed 3 nights
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
8
Sarah
Oct 31, 2024
·
Stayed 2 nights
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
Jul 16, 2024
·
Stayed 2 nights
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Trevor
Nov 22, 2024
·
Stayed 5 nights
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
2
Balazs
Nov 19, 2024
·
Stayed 2 nights
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
6
Jun
Sep 11, 2023
·
Stayed 1 night
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
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AI-generated summary based on recent guest reviews
Service
Service and communication are widely criticized as slow or unresponsive, with delayed resolutions, check-in/access problems, and unexpected deposit or payment requests outside the booking platform. Issues were sometimes acknowledged but rarely fixed quickly.
Related guest reviews
4
Javier
Nov 16, 2024
·
Stayed 2 nights
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
2
Francesco
Dec 16, 2024
·
Stayed 3 nights
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
Appena arrivati scopriamo che l'ascensore non funziona e dobbiamo raggiungere A PIEDI su per le scale con valigie, passeggini e due bimbi piccoli, l'appartamento al 6° piano. Chiamiamo subito l'assistenza di Smartflats che ci liquida con un gravissimo "l'ascensore non è incluso nella prenotazione". L'appartamento è ORRENDO, sporco e tenuto malissimo, con macchie di dubbia origine sui tessuti, tante amenities non presenti (a differenza di quanto dichiarato). Non siamo rimasti neanche una notte, siamo letteralmente SCAPPATI e abbiamo pagato un nuovo hotel di tasca nostra, in attesa di un rimborso completo per un soggiorno non goduto. Assistenza inesistente e scandalosa, statene alla larga!!
6
Hsu-Fen
Aug 24, 2024
·
Stayed 2 nights
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
4
Mamaduolamin
Oct 4, 2024
·
Stayed 2 nights
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
Horrible accueil.. plus de 3 hrs d’attente pour accéder à l’appartement, peu voire pas d’infos pour le clt.. appartement situé au 6eme étage biensur sans ascenseurs fonctionnel… surpris d’apprendre seulement à l’arrivé d’une caution de 200€ débité du compte avec à ce jour toujours pas de retours sur mon compte bancaire..
6
MARTHA
May 21, 2022
·
Stayed 3 nights
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
El apartamento muy amplio mas de lo que nos imaginamos, lindo, remodelado, 2 habitaciones , 1 sanitario, 2 baños con ducha sin sanitario, cocina muy buena, super la ubicacion, parking publico al frente 22€ las 24h, pero necesitamos almohadas y nadie respondió , el internet y la tv estaban dañados y nadie nos contesto ni soluciono, no hay nadie pendiente, entregaron clave de acceso por internet y se desentienden, mejorar la comunicacion por el apartamento es excelente
6
Nicolas
Oct 10, 2024
·
Stayed 4 nights
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Affordable apartment very well located. Read all reviews before you book. Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues. Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
2
Balazs
Nov 19, 2024
·
Stayed 2 nights
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
2
liora
Nov 18, 2022
·
Stayed 2 nights
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
8
Guillermo
Apr 25, 2025
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Stayed 2 nights
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
exelentes instalaciones solo falta de limpieza el elveador no servia y las escaleras estaban sucias se daño la puerta de acceso al edificio lo reporte y no la arreglaron
2
Jerome
Jun 27, 2022
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Stayed 2 nights
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
We booked for 6, 2 double and 1 convertible sofa. I paid extra fees to stay there at 6 ! The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied. Last time for me and to avoid ! Jerome
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AI-generated summary based on recent guest reviews
Location
Very central and convenient for walking to sights and the metro. A few guests noted construction noise or access difficulties, but most comments highlight convenience.
Related guest reviews
6
Stéphane
Oct 26, 2024
·
Stayed 4 nights
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
Appartement très bien situé pour visiter le centre ville et très spacieux.Par contre , l’état de propreté des zones communes sont exécrables, l’appartement se situe au 6eme étage et l’ascenseur ne fonctionne pas .L'environnement pour cause de travaux pharaoniques est très bruyant . L’ensemble de l’appartement est assez propre sauf les sols .
10
ROYNEL
May 13, 2022
·
Stayed 2 nights
location, comfort and great space
location, comfort and great space
6
Katie
Sep 24, 2022
·
Stayed 3 nights
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
4
Karen
Dec 2, 2023
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Stayed 4 nights
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
8
Beatriz Adriana
Aug 9, 2023
·
Stayed 2 nights
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
El lugar es bonito, céntrico y descansamos muy bien. El único detalle que tuvimos es que no funcionaba el elevador y subir maletas muy pesadas si estuvo complicado. Pero por el lugar excelente!
8
Sarah
Oct 31, 2024
·
Stayed 2 nights
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
8
ALISON
Jul 16, 2024
·
Stayed 2 nights
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
8
Arnoldo
Jun 2, 2022
·
Stayed 2 nights
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
Esta excelente ubicado, puedes caminar a cualquier lugar y tomar metro desde ahi. es un excelente espacio.
6
Mark
Oct 2, 2024
·
Stayed 3 nights
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
Het is een prima locatie. Dichtbij alles. Wat niet zo goed beviel is; Dat de lift al sinds medio augustus niet werkt. En met bagage naar de 5e verdieping is dat een probleem! De inrichting OK is, maar slecht schoongemaakt is. De handdoeken en theedoek waren niet zo schoon. De tussendeur op een normale manier niet open ging. De verwarming te hoog stond (23 gr) Slecht aanbod TV-zenders
8
Aline
Jan 27, 2022
·
Stayed 3 nights
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
Wohnung sah ganz anders aus als auf Bilder. Sehr zentral, gute Lage, aber der Wohnung selber war nicht überzeugend.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
Was this helpful?
AI-generated summary based on recent guest reviews
2
Arman
Jan 14, 2025
·
Stayed 2 nights
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
They did not maintain it. They did not even have an elevator to the 4th floor, and the room smelled bad.
8
Trevor
Nov 22, 2024
·
Stayed 5 nights
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
2
Balazs
Nov 19, 2024
·
Stayed 2 nights
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
4
Javier
Nov 16, 2024
·
Stayed 2 nights
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
Big difference between de web site to the real apartment, also they demand a credit card outside the Expedia platform, don’t give the complete conditions about the lodging, everything is online, in the place, doesn’t work the elevador, don’t have WiFi password you need tu request!! By the way The apartment I booked is not the same as the one they gave me, they are deceptive in the photos.
8
Sarah
Oct 31, 2024
·
Stayed 2 nights
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Property Policies
Check-in
Check-out
Check-in from 00:00
Before 00:00
FAQs about Smartflats Design Postiers
What are the standard check-in and check-out times?
Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out availability details are not specified.
What accessibility features are available for guests with disabilities?
The property features an elevator/lift, but other accessibility details are not specified.
Where is the property located in relation to key landmarks?
The property is located in the heart of Brussels, within walking distance from Jeanneke Pis and Royal Theatre Toone, and close to Brussels Stock Exchange and The King's House.
Is there a swimming pool at the property?
The property includes a swimming pool, but specific details about the type and operational hours are not provided.
What are the policies for guests staying with children?
Families are welcome at the property, but specific age policies for children staying for free are not provided.
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Popular amenities
Swimming pool
Refrigerator
Elevator / Lift
Room Service
Concierge
Tour Desk
Services
Concierge
Tour Desk
Elevator / Lift
Ticket Service
Express Check-In/Check-Out
Activities
Swimming pool
General
Room Service
Refrigerator
Microwave
Hair Dryer
Packed Lunches
Internet
Free Wi-Fi