Is parking available at the property?

Parking facilities are provided for guests with their own vehicles.

Does the property allow pets?

Pets are allowed at the property.

What are the check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Guests must contact the property in advance for check-in instructions.

Where is the property located?

The property is located in Zürich Center, near a metro station, and is close to attractions like Bahnhofstrasse and Zoo Zurich.

What are the policies for guests staying with children?

Children are welcome; 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room.

What are the policies regarding extra beds and cribs?

Rollaway/extra beds are not available, and cribs (infant beds) are not available.

Swiss Star Longstreet Apartment in Zürich

What guests think

At Swiss Star Longstreet - Self Check-In, travellers appreciate the convenient location near Zurich HB and shops, but many report street noise, heat from weak ventilation or no AC, and recurring maintenance faults that affect comfort and sleep.

Cleanliness feedback is mixed, ranging from dirty floors and lingering food or smoke odors to some clean rooms and bathrooms. Service is largely remote and often unresponsive to problems, with missing check-in links or unresolved requests, though a few praised clear instructions. Expect a basic, location-led stay with trade-offs in comfort and support.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Air conditioning is not provided and many rooms have fixed windows or poor ventilation; fans are often missing, broken, or insufficient. Kitchenettes exist but are sparsely equipped, and showers or blinds frequently malfunction or leak.

Related guest reviews

4

Milos

Jun 8, 2022

·

Stayed 2 nights

The room was facing the street. You can not open the window. Stuffy smell in the room from lack of fresh air. Had to open the hallway window and room door to get some oxygen into the room. No ventilation noted. No A/C Provided with a small fan which did not work when pluged in. Borrowed one from my cousins room as her room was facing the court yard and had 4 windows that could be opened. No smoke detector in the room noted. For the two nights someone was moving chairs till late at night. No clue where the noise was coming from. Nice proper fridge Nice bathroom Comfy clean bed Elevator Lots of shops around Walking distance to train station Rooms should not be rented out until ventilation issues fixed.

2

Willian

Jul 25, 2024

·

Stayed 2 nights

Não conseguimos ficar hospedados. Não usufruimos de nenhum dos apartamentos. Chegamos em um dia muito quente. Os apartamento não tinham ar condicionado apenas ventiladores de pedestal. Um ventilador estava com defeito. As janelas não abrem dificultando a circulação de ar. Tudo isso nos causou um transtorno e um ônus enorme pois tivemos que ir para outro hotel. Solicitamos o reembolso imediato pois o outro hotel ficou bem mais caro.

Translate

10

Heather

May 30, 2022

·

Stayed 1 night

Good location to the train station and many food spots! Only downside is the bathroom floods when you shower, had to put towels down everywhere because it almost flooded in to room.

2

Kajsa

Jun 29, 2025

·

Stayed 1 night

Fanns tyvärr ingen möjlighet att göra rummen kallare, ingen fläkt eller ac. Öppnades fönster blev det högljutt från gatan nedanför. Ingen möjlighet att göra rummet mörkt med gardin eller persienn.

Translate

4

JUAN MANUEL

Jun 3, 2023

·

Stayed 2 nights

Esta propiedad no tiene aire acondinicoonado y peor no tiene ventilacion. La ventana no se puede abrir. La cortina no funciona.. un ventilador de mesa oequeno y rito. No dan opcion de cambio de habitacion. Pocos tomas corrientes. Estuvimps 2 noches, no hicieron la habitacion ni pusieron jabon ni champu. Solo 3 , uno tv ,uno bano y uno lampara de noche. Alrededores sucio. Y feo. Entrada entre dos negocios de comida indu. Olores fuertes . Y extremadamente caro para lo malo que esta. No regreso. No reciendo

Translate

6

Cecilia

Jul 11, 2025

·

Stayed 2 nights

Pieza amplia y con cocina, refrigerador y lavavajillas. Cómoda para cocinar. Lo malo es que nos costó encontrar como cerrar y abrir las cortinas, además que la ducha estaba mala y se caía la cabeza y el tubo. Ubicación un poco lejos de la estación. Aceptable, pero en un barrio Indio bastante ruidoso.

Translate

2

John

Jun 3, 2025

·

Stayed 1 night

Check in was quick but the property has no staff (fully automated). The room was pretty terrible, and had a rotten bathroom door. The room was very hot (somehow way hotter than outside) and difficult to sleep in. The blinds for the window did not work. The tv did not work. There were very few power outlets , one of which would only have power if the light switch was turned on. The shower had collapsable walls and the water just pours out underneath then to the rest of the bathroom. Overall a terrible room and would not recommend it to anyone. The location is the only saving grace.

8

Jonas Johannes

Jan 4, 2025

·

Stayed 3 nights

Preis-Leistung völlig in Ordnung. Gute Lage nahe Zürich HB. Sauber und viel Platz. Küchenaustattung recht spärlich. Leider war die Lüftung sehr laut, weshalb man nachts schlecht schlafen konnte. Zudem war es sehr warm (über 25 Grad bei geschlossenen Fenstern). Keine Temperaturregelung möglich.

Translate

6

Melanie

Jun 25, 2025

·

Stayed 1 night

It was ok but no more than that. We only stayed 1 night. It was very hot outside and there was no ventilator or aircon. But still overall ok.

2

Tina

Jul 11, 2025

·

Stayed 5 nights

The lack of crockery and was dirty plus lack of cooking pans, lack of curtains as 2 will not do 4 windows. Leaky sink with bucket underneath to catch drips, nothing to sweep floor with and dirty manky stinking sponge left on sink.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of dirty floors or dusty fans and lingering food or smoke odors, plus occasional severe lapses. Some guests, however, found rooms or bathrooms clean.

Related guest reviews

6

SHIRIN

Feb 9, 2024

·

Stayed 1 night

Check-in saatinden daha geç gitmeme rağmen apartman hazır değildi, temizlik devam ediyordu. Daire konum olarak merkeze de tren istasyonuna da yakın fakat binanın alt katında bulundan Hindistan restoranının yaydığı baharat kokusu her yere sinmiş, apartman girişinden, asansör ve dairenin içine kadar geliyor. Apartmanın içi ve asansör çok pis. Dairenin içinde konfor için herşeyin (mikrodalga, buzdolabı, ütü ve ütü masası) bulunmasına rağmen o kokudan durulmuyor odada.

Translate

6

Anthony

May 30, 2024

·

Stayed 1 night

The room was not perfectly clean, very basic and several little damages on wall or bed. The all atmosphere is really cheap for the price you pay and even more due to the people in the stairs or in the corridor. Nothing more nothing less that what is announced. At least bed seem cleaned.

6

Hannelore

Dec 8, 2023

·

Stayed 1 night

Das Zimmer war sehr sauber und zweckmäßig möbliert. Sehr gute Betten. Das Bad war ziemlich neu und sehr in Ordnung. Allerdings ein großer Minuspunkt für die nicht funktionierende Klimaanlage. Es war eine Hitze in dem Zimmer, die fast nicht auszuhalten war. Der Standventilator brachte nur wenig Abkühlung. Auch der intensive Küchengeruch, der am sehr frühen Morgen in das Zimmer zog, war unangenehm. Es war etwas schwierig, das Hotel zu finden, denn die Orientierung ging tatsächlich nur über die Hausmummer. keine Leuchtreklame. Der Zugang war nicht sehr schön, aber es hat mit dem Code gut funktioniert. Die Umgebung geprägt von Barbershops, Dönerimbiss, usw.

Translate

2

Emma

Dec 23, 2024

·

Stayed 2 nights

The property was dirty. No heating, we were freezing for 2 night. The toilet was disgusting with blood on the front of the toilet which made us really sick. No 1 answer my email RE heating operation. It was terrible but cannot get any accommodation near by as the rain and the snow keep coming.

4

Deepak

Jul 17, 2025

·

Stayed 1 night

Clean room. No kitchen just a medium size room. No rubbish bin, fan not working. All night been hot and so nosy due to people and cars all night. Very rough area nearby.

8

Melanie

Jun 12, 2024

·

Stayed 1 night

Im großen und ganzen war der Aufenthalt gut. Der Boden und das Bad war sauber. Der Spiegel muss dringend repariert/ausgetauscht werden das der Rahmen aus dem Leim geht. Die Badezimmertür ist am Abschluss aufgequollen, die sollte auch ausgetauscht werden. Für eine Nacht würde ich wieder buchen.

Translate

4

Alexey

Jun 29, 2022

·

Stayed 1 night

Room smelled of cigarettes, the floor looked poorly cleaned. The window won't even open. I immediately returned the keys and went to look for another hotel.

2

Tina

Jul 11, 2025

·

Stayed 5 nights

The lack of crockery and was dirty plus lack of cooking pans, lack of curtains as 2 will not do 4 windows. Leaky sink with bucket underneath to catch drips, nothing to sweep floor with and dirty manky stinking sponge left on sink.

2

Nelson

Sep 3, 2024

·

Stayed 1 night

It was horrible! Dirty rooms. No air-condition, its like sleeping inside the oven. The very dusty Fan was not even blowing any air. Floor was very dirty, it looks like it was never clean for months. Customer service was useless. I requested few things but i was ignored, i found the housekeeper to ask questions but she was very nasty with bad attitude. Over all it was a hell! Stay away from this place. The neighborhood also kinda sketchy. A lot of random people hanging out outside the entrance and it doesn’t feel safe. Room also doesn’t have double lock inside.

8

esther

Feb 27, 2024

·

Stayed 2 nights

Obwohl es nicht erlaubt ist, in der Unterkunft zu rauchen, hat es sehr nach altem Rauch gestunken. Vielleicht sollte man die Vorhänge ab und an Waschen, damit der Gestank aus dem Raum geht. Preis/Leistung voll ok.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Street-facing rooms are often noisy, and comfort varies; some guests found beds comfortable or rooms spacious, while others reported soft or uncomfortable mattresses and worn fittings. Limited blackout or malfunctioning blinds and non-working TVs also affected sleep and use.

Related guest reviews

4

Milos

Jun 8, 2022

·

Stayed 2 nights

The room was facing the street. You can not open the window. Stuffy smell in the room from lack of fresh air. Had to open the hallway window and room door to get some oxygen into the room. No ventilation noted. No A/C Provided with a small fan which did not work when pluged in. Borrowed one from my cousins room as her room was facing the court yard and had 4 windows that could be opened. No smoke detector in the room noted. For the two nights someone was moving chairs till late at night. No clue where the noise was coming from. Nice proper fridge Nice bathroom Comfy clean bed Elevator Lots of shops around Walking distance to train station Rooms should not be rented out until ventilation issues fixed.

6

Beverley

Jun 25, 2025

·

Stayed 1 night

Suited our purpose for overnight. Small room but comfortable bed and excellent shower with clean towels & bath wash - no disposable cups. Very hot day and no air con and fan unsuitable, opened window to noisy street and loud people till very, very late. Excellent instruction for key and lift and wifi. Lots of local eateries.

6

René

Jun 8, 2022

·

Stayed 1 night

Perfekt gelegen. Aber Zustand ist schlecht. Fenster können nicht geöffnet werden. Geräte funktionieren nicht.

Translate

4

Jacob

Sep 6, 2025

·

Stayed 1 night

It was fine. The street was noisy, the bed was uncomfortable, and the bathroom light didn't work

8

Brendan

Aug 28, 2025

·

Stayed 3 nights

Very comfortable in great location for restaurants and shopping. Also quiet and clean

6

Gary

May 30, 2024

·

Stayed 1 night

TV video did not work. Remote for window blinds missing. HVAC control did not work. Floor fan extremely dirty. Room was clean. Bed comfortable.

6

Cecilia

Jul 11, 2025

·

Stayed 2 nights

Pieza amplia y con cocina, refrigerador y lavavajillas. Cómoda para cocinar. Lo malo es que nos costó encontrar como cerrar y abrir las cortinas, además que la ducha estaba mala y se caía la cabeza y el tubo. Ubicación un poco lejos de la estación. Aceptable, pero en un barrio Indio bastante ruidoso.

Translate

8

Garry

May 28, 2025

·

Stayed 3 nights

The property was so convenient for my trip as was an easy walk from the train station. Comfortable and convenient. Downside : street very noisy and bed linen not very warm. No standard European power outlets and had to buy an adapter

2

Bolshova

Jul 13, 2023

·

Stayed 2 nights

I had initially booked this hotel without reading the reviews, and to my dismay, they were absolutely horrible. By the time I realized this, it was too late to cancel as I had chosen a non-refundable option. However, upon arriving at the hotel, I found that the room wasn't as bad as described in the previous comments. It was clean and spacious, but the lack of air conditioning was a major drawback. Unfortunately, the weather during my stay reached around 30 degrees Celsius (95 degrees Fahrenheit), making it quite uncomfortable. I had to resort to opening the window for ventilation, which thankfully was an option in my room, unlike in some other rooms, I assume. To make matters worse, there was a restaurant nearby that seemed to attract very noisy guests, predominantly of Indian descent (nothing against the nation). I want to emphasize that it wasn't just regular noise, but rather loud conversations and screaming. The restaurant turned into a party venue both nights, and the noise persisted until midnight. Even though my room was located on the 4th floor, I could almost hear every word being uttered. Therefore, I cannot recommend this hotel to individuals with sensitive ears or to those seeking a peaceful rest after a long day of traveling through Switzerland. Additionally, the neighborhood surrounding the hotel had an Indian influence and was not as clean as other parts of Zurich.

4

Wei Liang

Sep 28, 2025

·

Stayed 1 night

Too noisy

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Self check-in works for many, but support is frequently hard to reach or unhelpful, with missing check-in links, reservation issues, or unresolved repair requests. A few noted clear instructions or polite phone support.

Related guest reviews

6

Maciej

Jun 14, 2024

·

Stayed 4 nights

All those things were fine, but … there was nobody to contact in case of a problem: if you lock your key in the room; or if someone closed the door from the inside that cannot be opened from the outside without a physical key that we don’t have. And the note on the door says: keep the door closed at all time ! This is bad, there is nobody around to help you. And why is th TV operating only if you have the ceiling light on, and gets shut off automatically when you turn the light off?? This is so designed.

4

Kent

May 25, 2025

·

Stayed 3 nights

I reported and message the hotel twice about the kitchen sinks drain was not working since I arrived the place. But until I check out and no one even bother to message me back or came to fix it. It end up I can’t use the kitchen and have to dine out for my entire stays there. Also it locate at a very noisy street too.

4

Patrick

Mar 12, 2025

·

Stayed 1 night

Didn’t receive the link to self check-in. I had to call and they didn’t have my reservation, booked through Expedia.. it was 1am…

2

Vera

Feb 24, 2025

·

Stayed 1 night

Nice area but I had to stay in a pitch dark room for 2 days as they didn’t manage to organize the remote control for the blinds. Really annoying.

4

Norma

Jul 7, 2025

·

Stayed 3 nights

Awful accommodation!! Yes it was very cheap and I expect people to think you get what you pay for. Bathroom door had swelled due to wet floor in the past. Every time you pulled the door shut the handle would fall off. Had a heatwave during our visit. The fan in the room was broken. When we contacted the number provided by Expedia they said there was nothng they can do. As we were about to leave the hotel on our last day the cleaner had placed a new fan right outside the room ready for the clean up. Why couldn’t this have been brought a few days earlier. Obviously lazy and don’t care about the guests!

2

Leon

Dec 18, 2024

·

Stayed 4 nights

Wir waren im Dezember für 4 Nächte da. Der Zustand ist nicht dem Eindruck, der hier vermittelt wird, entsprechend. Kein Problem mit einfacher, zweckmäßiger Einrichtung, aber zumindest funktionstüchtig sollte sie sein. - Jalousie war bei Ankunft runtergelassen und kaputt bzw. Fernbedienung für Jalousie und Heizung fehlte. Zunächst wurde per Mail innerhalb weniger Minuten auf unsere Frage danach geantwortet & geschrieben, dass das House Keeping sich kümmern werde. Als wir nach zwei Nächten nochmal geschrieben haben, weil sich in der Zwischenzeit nichts getan hat, kam keine Rückmeldung mehr. - Angewetzte stellen an Bett und Stühlen - Zum Teil aus den Schienen gerissene Vorhänge - Fernseher ohne Empfang

Translate

6

donovan

Jun 24, 2024

·

Stayed 2 nights

Bohemian neighborhood was fun and reasonable in such an expensive city. Self check in was quick but we had questions and no one to call. No soap or wash clothes,shame. I had to use my own soap to wash forks.

2

Dr. Louis

Oct 13, 2023

·

Stayed 1 night

Room key provided did not work, customer service phone posted on door was out of service. We found another phone number online and when we were finally able to contact management, they were absolutely rude. We had to wait outside the room for almost 2 hours. Management never apologized. No hand-soap in room, no a/c, internet did not work, and bad smell in hallway and room due to a food stall in the first floor. Manager said he did not care because I had already paid and he would never reimburse. Horrible place to stay.

6

Elisa

Sep 3, 2023

·

Stayed 2 nights

An sich ist die Unterkunft für einen Städtetrip, wenn man nicht viel im Zimmer ist gut. Es hätte noch sauberer sein können. Da es sehr warm war und man die Fenster nicht öffnen konnte war es trotz Ventilator sehr warm im Zimmer. An sonsten war alles super. Die Ansprechpartner waren telefonisch erreichbar und nett.

Translate

4

Aanchal

Mar 18, 2025

·

Stayed 5 nights

Property has not provided any toilet paper, no dishwashing liquid, very limited utensils and cutlery for 5 days stay. They haven't provided any remote for blinds. Also there was no one to assist. They don't pick up the call as well.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Zurich HB and surrounded by shops and restaurants, but the street and nearby venues are frequently noisy and cooking smells often reach the building. A few guests found the area rough and the entrance hard to spot.

Related guest reviews

8

Jordan

Mar 25, 2025

·

Stayed 2 nights

convient location

8

Russell

Jul 18, 2023

·

Stayed 2 nights

It was difficult to find the entrance. The was no signage. Property information should include a description of the shops on each side of the entrance.

6

Margaret

Mar 19, 2023

·

Stayed 3 nights

For a lady travelling on her own this was not the property to stay in. Noisy with an Indian street cafe under my room so there was a delicious smell of Indian cooking all day and night and lots of people in the lobby blocking the door into the building. I was on the first floor, and maybe this added to my concern and the noise level both from the cafe and the street. Maybe a top floor room would have been quieter. The first time in hundreds of hotels I have booked with Expedia I would not recommend or ever visit again

8

Nadine

Jul 12, 2023

·

Stayed 1 night

Sauberes modernes Appartement an top Lage zum Hauptbahnhof. Selfcheckin hat problemlos funktioniert. Einziger Kritikpunkt, die Fenster lassen sich nicht öffnen und es war sehr heiss, mit dem Ventilator vor dem Bett aber auszuhalten.

Translate

2

Firas

Feb 9, 2024

·

Stayed 1 night

Noisy neighborhood and There is an Indian restaurant at the entrance which is the smell is bad inside the elevator and building too.

8

Glen- Engineering

Jun 16, 2024

·

Stayed 1 night

Good bargain in an expensive Zurich. The room was adequate and the bed slept well. The air conditioning was not cold as I like but a small fan in the room helped. Overall was adequate for my needs. Restaurants nearby and some shopping. About a 20 minute walk from the Zurich Hb Train Station.

6

Cecilia

Jul 11, 2025

·

Stayed 2 nights

Pieza amplia y con cocina, refrigerador y lavavajillas. Cómoda para cocinar. Lo malo es que nos costó encontrar como cerrar y abrir las cortinas, además que la ducha estaba mala y se caía la cabeza y el tubo. Ubicación un poco lejos de la estación. Aceptable, pero en un barrio Indio bastante ruidoso.

Translate

8

Ludger

Oct 2, 2025

·

Stayed 3 nights

Shops nearby

8

Azim

Dec 9, 2024

·

Stayed 1 night

Soweit ganz ok gewesen. Was mich allerdings sehr gestört hat, war der Laden unten am Eingang. Das Essen, was dort gekocht wurde, war sehr Geruchintensive. Die Hotelzimmer rochen danach.Dies begleitet mich heute noch. Ansonsten fand ich alles ok

Translate

8

Garry

May 28, 2025

·

Stayed 3 nights

The property was so convenient for my trip as was an easy walk from the train station. Comfortable and convenient. Downside : street very noisy and bed linen not very warm. No standard European power outlets and had to buy an adapter

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $139
4 $105	5 $113	6 $110	7 $125	8 $116	9 $140	10 $140
11 $106	12 $126	13 $111	14 $146	15 $151	16 $145	17 $143
18 $124	19 $152	20 $149	21 $133	22 $137	23 $128	24 $161
25 $124	26 $130	27 $146	28 $134	29 $145	30 $147	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $125	2 $122	3 $124	4 $154	5 $146	6 $161	7 $144
8 $110	9 $131	10 $136	11 $138	12	13 $143	14 $130
15 $124	16 $123	17 $119	18 $141	19 $138	20	21 $138
22 $113	23 $137	24 $121	25 $152	26	27 $158	28 $161
29	30 $140

Swiss Star Longstreet - Self Check-In

About this property

Location

Room options

Studio Apartment

Double Room

Suite

Two-Bedroom Apartment

Guest reviews of Swiss Star Longstreet - Self Check-In

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Swiss Star Longstreet - Self Check-In

Prices for upcoming dates