Meroddi Bağdatlıyan - 1892 Heritage Rooms by Galata Tower

My room was beautiful and spotless. The location couldn’t be better. There are so many shops and restaurants nearby. I stayed there for 2 nights and was able to relax and rest. Front desk staff were professional and polite. But unfortunately my check in process took oddly long. In other hotels it takes 5 minutes or less, but here it took more than 10 minutes.

The staff on check in were helpful and polite. The room was easily accessed with a lift, and was clean and comfortable. The position of the hotel is great for exploring this part of Istanbul. The only thing that let the stay down was the breakfast. The room was small and crowded (I had to share a table with a family, which I felt was not a great experience for them). I had to queue for a table, and then the buffet was seriously depleted. I think too much space was given over to a whole table of different biscuits, the bread was stale, and the hot food had two of the four options being deep fried cheese rings, and some vegetable nuggets!?!?! More coffee, better juice, fresh breads, and simple options of cheese, meats, and hot food would be perfect, and a lot simpler to supply I think.

Staff was very helpful and attentive, from the front desk to the dining staff. Nazani made sure that our meals were taken cared of. The only complaint I have that our room on the ground floor took longer to cool down as the AC did not seem that powerful. Outside the hotel, we did have a communication breakdown between hotels.com and the pickup service. Hotels.com will need to improve their communication services to ensure messages between parties are sent correctly and timely.

We enjoyed staying here. The staff were great. The room was quiet, bed was comfortable and everything was clean. The breakfast buffet was very good, with a large selection of dishes. And the area was the best - close to the metro M2, sights and the walking street to Taksim Square.

The rooms for a Queen Deluxe were a little small: there was only one side of the bed which was accessible in the normal way. The room was too hot at night- the air-con was weak and our room seemed to have the heater on! The breakaways varied and lovely, but the space in the eating area was too small for the number of people eating. The staff were very helpful and very pleasant.