Rodeway Inn Near JFK Airport

Thin windows Traffic Noisy No Dark Curtain on Windows, AC went not clean Metal Frame bed-squiking when moving, Pillows poor quality Not worth the money .Not so far fm airport JFK=OK, No Shuttle,

Tv not working

Clean room

I arrived late on the 7th after a cancelled flight and had originally booked this hotel for two nights. From the moment I arrived, I was extremely uncomfortable. The area felt very sketchy, particularly as a solo female traveler. I had to call three times beforehand to confirm how to access the property, as the doorway looked more like a service entrance. Once inside, there were boxes & debris everywhere, and the “reception” was essentially a glass-fronted cupboard in the basement. I had specifically requested a quiet room, but was given Room CO4, directly across from reception. I could hear absolutely everything — staff on the phone & two-way radio, guests arriving to check in during the early hours, housekeeping starting at 5:30am. I got virtually no sleep. To make matters worse, there were roaches. I killed two, but was so skeeved out I put my luggage in the bathtub, barely unpacked & didn’t even get undressed. The room felt more like a storage unit than a hotel room, with a single high window that I discovered the next morning was at street level, meaning people outside could look directly in. There were no coat hangers & the Wi-Fi didn’t work. The $240 rate felt absolutely outrageous for the condition of the room. I spent considerable time on the phone with Hotels.com explaining I could not possibly stay another night. Thankfully, they refunded the second night. Honestly, if I had had the energy after my cancelled flight, I would have left left that same night.

The first floor where the check in desk is (and where my room was) looked like a storage area for construction materials. I had large collections of panels on both sides of my door. When I walked into the room, the floor was wet, I got splashed by water from the ac unit, and there was a trash bucket being used to catch the water leaking from the AC. With a young adult and a child with me, this felt unacceptable. I asked for another room and was told they were sold out. I’m pretty shocked they were sold out. The front desk employee said a king was available, but that would not have worked for the 3 people in the room. I am very disappointed in my stay and want a refund, but nothing was offered like that.