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The Capitol Hotel


Amenities

  • Casino

  • Elevator / Lift

  • Business Center

  • Safe-Deposit Box

  • Fitness Facilities

  • Luggage Storage

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Property description

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews of The Capitol Hotel, travelers consistently praise the friendly staff and convenient location near downtown, while reporting recurring elevator outages, visible renovations, and mixed experiences with cleanliness and breakfast that range from satisfying to disappointing.

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Facilities

Poor

Cleanliness

Mixed

Service

Friendly

Location

Convenient

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8

Brittney

IAN-logo

May 28, 2025

·

Stayed 2 nights

Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown

8

Matthew

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Apr 27, 2025

·

Stayed 1 night

The only thing that upset.me was the fact that i had to pay $100 deposit that i wasnt aware of. It was never mentioned by the ad or by hotels.com. i wouldnt have stayed there!!
The only thing that upset.me was the fact that i had to pay $100 deposit that i wasnt aware of. It was never mentioned by the ad or by hotels.com. i wouldnt have stayed there!!

4

Kenneth

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Mar 31, 2025

·

Stayed 1 night

The bathroom door wouldn’t close, they were renovating an elevator and the other elevator was awful. The vending machines didn’t work so we couldn’t get any drinking water. The ice machine didn’t work. The breakfast that we were supposed to have access to at the hotel next door was completely void of food an hour before it was supposed to be over. The staff seemed friendly enough, but the hotel should be closed until the renovations are complete. And on more than just the elevator.
The bathroom door wouldn’t close, they were renovating an elevator and the other elevator was awful. The vending machines didn’t work so we couldn’t get any drinking water. The ice machine didn’t work. The breakfast that we were supposed to have access to at the hotel next door was completely void of food an hour before it was supposed to be over. The staff seemed friendly enough, but the hotel should be closed until the renovations are complete. And on more than just the elevator.

4

Stefan

IAN-logo

Mar 28, 2025

·

Stayed 1 night

The first room I got the fire alarm in the room was chirping and just needed a battery. I asked and she moved me to a different room. The next room, the toilet didn’t work and wouldn’t flush. The best part was the bed and it being comfortable or I was just tired and any bed would have done the job.
The first room I got the fire alarm in the room was chirping and just needed a battery. I asked and she moved me to a different room. The next room, the toilet didn’t work and wouldn’t flush. The best part was the bed and it being comfortable or I was just tired and any bed would have done the job.

6

Mark

IAN-logo

Mar 5, 2025

·

Stayed 1 night

Hotel was hard to find as Hotels.com lists it as the Charleston Tower, but the signage says Best Western. Went around in circles trying to find it. Hotel definitely shows its age and lack of building maintenance. Breakfast offered was one of the poorest we've encountered.
Hotel was hard to find as Hotels.com lists it as the Charleston Tower, but the signage says Best Western. Went around in circles trying to find it. Hotel definitely shows its age and lack of building maintenance. Breakfast offered was one of the poorest we've encountered.

1000 Washington St E, Downtown Charleston, Charleston, Charleston (and vicinity), West Virginia, United States of America

Location

The Capitol Hotel is centrally located in Charleston, a 3-minute walk from Clay Center for the Arts and Sciences and 10 minutes by foot from Charleston Town Center. This hotel is 0.6 mi (1 km) from Haddad Riverfront Park and 0.8 mi (1.3 km) from Charleston Coliseum & Convention Center.

Clay Center for the Arts and Sciences(0.1 miles)

Avampato Discovery Museum(0.1 miles)

Children s Theatre of Charleston(0.2 miles)

Gallery Eleven(0.3 miles)

Mountain Stage(0.3 miles)

Callen McJunkin Gallery(0.3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

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Optional extras

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