SureStay Hotel by Best Western Morganton
US$97
/ night
Avg. for November
Prices for SureStay Hotel by Best Western Morganton
Select dates to see prices and availability
US$97
/ night
Avg. for November
Monthly average prices
Nightly prices at SureStay Hotel by Best Western Morganton average US$77 in the cheapest month (August) and US$108 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$79 |
| February | US$80 |
| March | US$87 |
| April | US$79 |
| May | US$80 |
| June | US$79 |
| July | US$85 |
| August | US$77 |
| September | US$85 |
| October | US$108 |
| November | US$97 |
| December | US$81 |
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Nov · US$97
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D
Most expensive: October (~US$108)
Cheapest: August (~US$77)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 43 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Location
A stay at SureStay Hotel by Best Western Morganton places you in the heart of Morganton, within a 5-minute drive of Western Piedmont Community College and Rock Pile Farm And Stump Farm Forestry Center. This hotel is 1 mi (1.6 km) from North Carolina School for the Deaf and 1.2 mi (2 km) from North Carolina School of Science and Math - Morganton Campus.
What's nearby
Western Piedmont Community College(0.7 Miles)
North Carolina School for the Deaf(1.1 Miles)
Morganton Heights(1.4 Miles)
North Carolina School of Science and Math - Morganton Campus(1.4 Miles)
Tannery Square(1.5 Miles)
Drexel Heritage Park(1.6 Miles)
Shuey Park(1.6 Miles)
Bouncin' Kids(1.8 Miles)
Morganton Public Library(1.9 Miles)
Catawba River Greenway - Greenlee Ford & River Village Sections(2 Miles)
History Museum of Burke County(2 Miles)
COMMA Performing Arts Center(2.1 Miles)
Collett Street Park(2.1 Miles)
Martha's Park(2.1 Miles)
Collett Street Recreation Center(2.1 Miles)
Asheville Regional Airport (AVL)(61.1 Miles)
Charlotte-Douglas Intl. Airport (CLT)(69.4 Miles)
Parking
Non-smoking rooms
Family room
Housekeeping
Designated smoking area
Vending machines
Location
1100 Burkemont Ave, Morganton, North Carolina, United States of America
Western Piedmont Community College (0.7 Miles)
North Carolina School for the Deaf (1.1 Miles)
Morganton Heights (1.4 Miles)
North Carolina School of Science and Math - Morganton Campus (1.4 Miles)
Tannery Square (1.5 Miles)
Drexel Heritage Park (1.6 Miles)
Room options
4
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
4
Standard Room, 2 Double Beds, Refrigerator & Microwave
Room details
2 Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
4
Suite, 1 King Bed, Jetted Tub
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
4
Suite, Multiple Beds, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
and 1 Large Double Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
4
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of SureStay Hotel by Best Western Morganton
6.8
Pleasant
Based on 406 verified reviews
Who stays here?
Business
27%
Couple
18%
Family
39%
Group
7%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, SureStay Hotel by Best Western Morganton draws mixed feedback, with many guests appreciating friendly staff, fair prices, and parts of the property that have been renovated, while others report outdated areas and inconsistent experiences.
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What guests think
Across recent reviews, SureStay Hotel by Best Western Morganton draws mixed feedback, with many guests appreciating friendly staff, fair prices, and parts of the property that have been renovated, while others report outdated areas and inconsistent experiences.
Breakfast is frequently described as limited or disappointing, with items running out and a small dining area. Recurring issues include smoke or musty odors, HVAC or plumbing troubles, firm or worn beds, and noise from traffic or neighbors. Access is awkward due to the road layout, though the area is convenient to highways and restaurants. Overall, it suits budget travelers who prioritize price over polish.
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AI-generated summary based on recent guest reviews
Facilities
Several rooms include in-room jetted tubs; some renovations and occasional construction are noted. Getting in and out of the property can be difficult due to the parking entrance and road layout.
Related guest reviews
8
zebulon
14 Oct 2023
·
Stayed 1 night
My recent stay here wasn't terrible, it was quiet and fairly decent, within the same area of restaurants and convenience stores, the plumbing fixtures could use an update but we're in functioning order, has good hot water, we got a room with a jacuzzi and overall it was comfortable and safe, air condition worked good, no one bothered us, you're right down the street from a food Lion as well as a few restaurants or convenience stores, they do serve a breakfast but we slept in so I'm not sure about that. There was some streaks on the mirrors and they could have paid attention to detail a bit more on the clean up,I think that would help this place a lot but all in all for a hundred bucks a night you can't beat it for all the things around. I would stay here again for sure.
My recent stay here wasn't terrible, it was quiet and fairly decent, within the same area of restaurants and convenience stores, the plumbing fixtures could use an update but we're in functioning order, has good hot water, we got a room with a jacuzzi and overall it was comfortable and safe, air condition worked good, no one bothered us, you're right down the street from a food Lion as well as a few restaurants or convenience stores, they do serve a breakfast but we slept in so I'm not sure about that. There was some streaks on the mirrors and they could have paid attention to detail a bit more on the clean up,I think that would help this place a lot but all in all for a hundred bucks a night you can't beat it for all the things around. I would stay here again for sure.
8
Krissi
1 Oct 2023
·
Affordable and convenient. I’d say it was well worth the price. Cleaning could be better, but there was no horrid mess. Having a room with a jacuzzi in it was super, especially after a long day of hiking. There could be more breakfast options, but still better than nothing and was reasonable for the price of the rooms. Staff is helpful and professional/informative. Overall it was a good stay. We stayed for 2 nights with last minute reservation and didn’t find any huge issues with anything.
Affordable and convenient. I’d say it was well worth the price. Cleaning could be better, but there was no horrid mess. Having a room with a jacuzzi in it was super, especially after a long day of hiking. There could be more breakfast options, but still better than nothing and was reasonable for the price of the rooms. Staff is helpful and professional/informative. Overall it was a good stay. We stayed for 2 nights with last minute reservation and didn’t find any huge issues with anything.
10
Corinne
2 Aug 2024
·
Stayed 1 night
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
4
Valerie
28 Apr 2025
·
Stayed 1 night
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
2
Lauren
21 Apr 2025
·
Stayed 1 night
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
10
Sharon
2 Sept 2025
·
Stayed 1 night
Overall , I liked the renovations .Much nicer than last year.
Overall , I liked the renovations .Much nicer than last year.
8
Arlene
15 Nov 2023
·
Stayed 2 nights
The hotel is clean and quiet. Breakfast not so hot. Getting in and out of the hotel parking can be difficult at most times.
The hotel is clean and quiet. Breakfast not so hot. Getting in and out of the hotel parking can be difficult at most times.
10
Khailah
1 Oct 2025
·
Stayed 1 night
This Hotel Was Beautiful I Really Enjoyed The Hot Tub In The Room !! The Room Was Big & Very Clean !!
This Hotel Was Beautiful I Really Enjoyed The Hot Tub In The Room !! The Room Was Big & Very Clean !!
6
Emmie
20 Apr 2025
·
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
8
Joshua
9 Dec 2022
·
Stayed 1 night
Hard to enter and exit due to location at light.
Hard to enter and exit due to location at light.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is inconsistent: some guests found rooms very clean, while others reported dirty bathrooms, stained linens, smoke or musty odors, and carpets needing attention.
Related guest reviews
4
Chris
14 Oct 2023
·
Stayed 1 night
The hallway was dirty. The comode didnt flush that well. Sheets gave me a rash and the shower/ bathtub was nasty looking I wish i took pitchers
The hallway was dirty. The comode didnt flush that well. Sheets gave me a rash and the shower/ bathtub was nasty looking I wish i took pitchers
8
Ana
4 Aug 2025
·
Stayed 1 night
Good costumer service, nice place but they have a lack of cleanliness
Good costumer service, nice place but they have a lack of cleanliness
2
Lauren
21 Apr 2025
·
Stayed 1 night
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
There was undisclosed construction, the air conditioning did not work, and there was mold in the shower
10
Justin
5 Dec 2025
·
Stayed 3 nights
The room was fresh and clean and best stay i have had in awhile
The room was fresh and clean and best stay i have had in awhile
8
Cara
19 Jul 2024
·
Stayed 1 night
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
4
Megan
24 Oct 2023
·
Stayed 1 night
My biggest complaint is that my room was very noisy. I could hear whoever was above me walking around and their water running anytime they turned it on. There was a lot of street noise because it is close to the highway, and there was noise coming from the hallway. Sheets were stained, and the shower was not completely clean. Front desk staff was very nice for check in and out.
My biggest complaint is that my room was very noisy. I could hear whoever was above me walking around and their water running anytime they turned it on. There was a lot of street noise because it is close to the highway, and there was noise coming from the hallway. Sheets were stained, and the shower was not completely clean. Front desk staff was very nice for check in and out.
6
James
14 Mar 2023
·
Stayed 2 nights
The staff did their jobs. The room had stains on the comforter and the shower curtain had stuff growing on it.
The staff did their jobs. The room had stains on the comforter and the shower curtain had stuff growing on it.
2
George
24 Oct 2023
·
Filthy. The shower, bathroom mirror, and toilet, all filthy. The towels had brown stains on them and I brought them down to be replaced and they REFUSED to give me a new washcloth. I couldn't believe it. I don't think they employee cleaning staff as I saw the night desk clerk cleaning rooms. Spend an extra $20 and go somewhere else.
Filthy. The shower, bathroom mirror, and toilet, all filthy. The towels had brown stains on them and I brought them down to be replaced and they REFUSED to give me a new washcloth. I couldn't believe it. I don't think they employee cleaning staff as I saw the night desk clerk cleaning rooms. Spend an extra $20 and go somewhere else.
2
Raven
4 Aug 2025
·
Stayed 4 nights
Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.
Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.
2
Kerenna
30 Oct 2023
·
Stayed 2 nights
The room was dirty the bathroom was dirty looked like it had not been cleaned in weeks and the toilet wouldn’t flush towels were dirty the refrigerator was dirty.
The room was dirty the bathroom was dirty looked like it had not been cleaned in weeks and the toilet wouldn’t flush towels were dirty the refrigerator was dirty.
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies: some enjoyed comfortable beds, spacious layouts, and updates, but others cited firm or worn mattresses, weak or unreliable A/C, dated fixtures, and notable noise from neighbors or the highway.
Related guest reviews
10
Corinne
2 Aug 2024
·
Stayed 1 night
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
6
Keith
6 Oct 2023
·
Stayed 4 nights
Had a supposedly non-smoking room but it smelt like smoke the minute I walked in. The curtains were about to fall down (rod pulling out wall), microwave squealed, and refrigerator leaked. Hotel had a weird smell when you first entered the building.
Had a supposedly non-smoking room but it smelt like smoke the minute I walked in. The curtains were about to fall down (rod pulling out wall), microwave squealed, and refrigerator leaked. Hotel had a weird smell when you first entered the building.
6
Ashleigh M
11 Jan 2026
·
Stayed 1 night
Door didnt want to open or close well. Shower was very complicated to figure out. Breakfast didnt really have options. A/c in the room worked when it felt like it. Beds were in 2 different rooms but only one tv.
Door didnt want to open or close well. Shower was very complicated to figure out. Breakfast didnt really have options. A/c in the room worked when it felt like it. Beds were in 2 different rooms but only one tv.
4
Daniel
2 Jun 2023
·
Stayed 1 night
Our room was not clean There was a rubber glove on the floor in the bathroom and the carpet was dirty and the room smelled musty. The bed needs a new mattress. Both my wife and I rolled to the center of a king mattress when we laid down, not very comfortable.
Our room was not clean There was a rubber glove on the floor in the bathroom and the carpet was dirty and the room smelled musty. The bed needs a new mattress. Both my wife and I rolled to the center of a king mattress when we laid down, not very comfortable.
8
Cara
19 Jul 2024
·
Stayed 1 night
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
4
Megan
24 Oct 2023
·
Stayed 1 night
My biggest complaint is that my room was very noisy. I could hear whoever was above me walking around and their water running anytime they turned it on. There was a lot of street noise because it is close to the highway, and there was noise coming from the hallway. Sheets were stained, and the shower was not completely clean. Front desk staff was very nice for check in and out.
My biggest complaint is that my room was very noisy. I could hear whoever was above me walking around and their water running anytime they turned it on. There was a lot of street noise because it is close to the highway, and there was noise coming from the hallway. Sheets were stained, and the shower was not completely clean. Front desk staff was very nice for check in and out.
6
Daniel
27 Aug 2024
·
Stayed 1 night
Bed was too firm for my liking but the room was clean. Okay for an overnight stay.
Bed was too firm for my liking but the room was clean. Okay for an overnight stay.
6
Kathy
24 Oct 2025
·
Stayed 2 nights
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
6
Emmie
20 Apr 2025
·
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
6
Coleen
13 Aug 2025
·
Stayed 3 nights
This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.
This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.
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AI-generated summary based on recent guest reviews
Service
Many mention friendly, helpful staff and easy check-in, though there are also complaints about rudeness, accusations about smoking, overbooking or closures without notice, and poor communication.
Related guest reviews
10
Corinne
2 Aug 2024
·
Stayed 1 night
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
The room had a jetted tub with plenty of hot water and powerful jets. I had a good night's rest in a bed with a memory foam mattress. Bed and bathroom linens were clean. Everything worked. It was quiet. Most of all, the staff was friendly and helpful. I would definitely consider future stays at this hotel.
4
Jennifer
27 Apr 2023
·
Stayed 7 nights
Man at the desk was rude on several occasions, at check in and check out. The bathroom was dirty. Dust on the sink and toothpaste spots on the mirror. I cleaned it up myself because I didn’t want to interact with him at all. He didn’t want to give me a receipt at check out, told me he would email it. Still nothing a week later. I don’t trust that he won’t try to charge me for something extra even though I took out my own trash and cleaned the room myself! This was one of the most horrible experiences I’ve had staying at a hotel. Oh, I almost forgot to mention that you cannot bring your breakfast back to the room. You have to eat in the lobby. I will not be back.
Man at the desk was rude on several occasions, at check in and check out. The bathroom was dirty. Dust on the sink and toothpaste spots on the mirror. I cleaned it up myself because I didn’t want to interact with him at all. He didn’t want to give me a receipt at check out, told me he would email it. Still nothing a week later. I don’t trust that he won’t try to charge me for something extra even though I took out my own trash and cleaned the room myself! This was one of the most horrible experiences I’ve had staying at a hotel. Oh, I almost forgot to mention that you cannot bring your breakfast back to the room. You have to eat in the lobby. I will not be back.
8
Merva
20 May 2025
·
Stayed 1 night
Staff was great
Staff was great
10
Chrystal
15 Oct 2024
·
Stayed 1 night
Friendly and helpful staff. Room was clean and comfortable
Friendly and helpful staff. Room was clean and comfortable
10
Claude
2 Jul 2024
·
Stayed 1 night
Great front desk!!!
Great front desk!!!
2
Lacie
28 Jul 2024
·
Stayed 1 night
I had booked a room and already paid for it. When I showed up to check in they told me they had overbooked and didn't accept my payment so they didn't have a room for me. No notification, no offer of any kind, no sorry, no nothing. Just that I needed to contact Expedia for a refund. A refund because i had already paid for my room and was told there's another hotel up the road, ONLY because i asked what I'm supposed to do now. I travel a lot and have never had this happen and to be handled with so little care or even a notification BEFORE I arrived at the hotel. Awful.
I had booked a room and already paid for it. When I showed up to check in they told me they had overbooked and didn't accept my payment so they didn't have a room for me. No notification, no offer of any kind, no sorry, no nothing. Just that I needed to contact Expedia for a refund. A refund because i had already paid for my room and was told there's another hotel up the road, ONLY because i asked what I'm supposed to do now. I travel a lot and have never had this happen and to be handled with so little care or even a notification BEFORE I arrived at the hotel. Awful.
6
Kathy
24 Oct 2025
·
Stayed 2 nights
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
8
Kenneth
9 Jun 2024
·
Stayed 2 nights
Had a few issues that were promptly resolved, good stay
Had a few issues that were promptly resolved, good stay
2
JAMES
29 Sept 2024
·
Stayed 1 night
They did NOT have any power OR water when I got there. They had certainly not let people know that fact. I did not stay after driving for 3 hours. I finally found another hotel and got into a room now, at 3:30 A.M. I've never been more disappointed. I should not be held accountable to pay for this booking when I did not stay there. The managers told me they were only open for people with extreme situations, like there home had been destroyed.
They did NOT have any power OR water when I got there. They had certainly not let people know that fact. I did not stay after driving for 3 hours. I finally found another hotel and got into a room now, at 3:30 A.M. I've never been more disappointed. I should not be held accountable to pay for this booking when I did not stay there. The managers told me they were only open for people with extreme situations, like there home had been destroyed.
10
Brittany Kay
18 Sept 2024
·
Stayed 1 night
Very easy check in, nice room, safe neighborhood, no problems
Very easy check in, nice room, safe neighborhood, no problems
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AI-generated summary based on recent guest reviews
Location
Convenient to the interstate, restaurants, and stores, but several guests found the entrance and exit awkward and noted road noise; a few disliked nearby surroundings or views.
Related guest reviews
8
Marshall H
23 Oct 2023
·
Stayed 1 night
Clean, comfortable, convenient, limited breakfast,quiet, easy check-in, courteous staff. Very good value for the price.
Clean, comfortable, convenient, limited breakfast,quiet, easy check-in, courteous staff. Very good value for the price.
4
Valerie
28 Apr 2025
·
Stayed 1 night
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
10
Tammy
21 Aug 2023
·
Stayed 2 nights
I liked location of family and restaurants. The only thing was our carpet. Just needee vacuumed
I liked location of family and restaurants. The only thing was our carpet. Just needee vacuumed
10
Tammy
20 Aug 2023
·
Good location for family and good places to eat. Quiet area
Good location for family and good places to eat. Quiet area
8
Cara
19 Jul 2024
·
Stayed 1 night
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
This hotel is a little old but in decent condition. No overtly bad problems noted. The carpet didn’t feel the cleanest. The walls in the shower had a couple spots of dirt on them. Very close to interstate which can be good but noisy at night- I needed white noise to sleep. Overall good for the price point. Mattress quite firm, not the most comfy but I slept alright. When it says 2 beds, they mean full sized, NOT queen
8
Michelle
10 Jun 2024
·
Stayed 3 nights
location
location
8
Arlene
15 Nov 2023
·
Stayed 2 nights
The hotel is clean and quiet. Breakfast not so hot. Getting in and out of the hotel parking can be difficult at most times.
The hotel is clean and quiet. Breakfast not so hot. Getting in and out of the hotel parking can be difficult at most times.
6
Anjanette
13 Jul 2025
·
Stayed 1 night
Hotel was fine. But would definitely recommend the hotel finding a new location away from a trailer park. Our view was directly into someone’s backyard.
Hotel was fine. But would definitely recommend the hotel finding a new location away from a trailer park. Our view was directly into someone’s backyard.
6
Stephanus Van der
31 Oct 2023
·
Stayed 1 night
Surrounding area of hotel wasn't too pleasant. Also, the continental breakfast wasn't very appealing so we ate out. Doubtful we would stay here again because the price was not very good for what we got.
Surrounding area of hotel wasn't too pleasant. Also, the continental breakfast wasn't very appealing so we ate out. Doubtful we would stay here again because the price was not very good for what we got.
8
Joshua
9 Dec 2022
·
Stayed 1 night
Hard to enter and exit due to location at light.
Hard to enter and exit due to location at light.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently limited or poorly stocked, with items running out and a cramped area; many reviews suggest improvements.
Related guest reviews
6
Pramod
20 Jun 2025
·
Stayed 1 night
good clean basic hotel . very small breakfast spread
good clean basic hotel . very small breakfast spread
8
Nathan
17 Jul 2023
·
Stayed 1 night
This hotel was a pleasant surprise for the price. The employees were kind and helpful. The room was comfortable for our one night stay. I wouldn't count on a variety for breakfast as it seemed to be just 2 cereal choices, bread for toast and a waffle maker, but for the price, I can't complain. Overall, I would stay again for the price.
This hotel was a pleasant surprise for the price. The employees were kind and helpful. The room was comfortable for our one night stay. I wouldn't count on a variety for breakfast as it seemed to be just 2 cereal choices, bread for toast and a waffle maker, but for the price, I can't complain. Overall, I would stay again for the price.
4
Valerie
28 Apr 2025
·
Stayed 1 night
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
The entrance off road was difficult. Breakfast had a very long line, ran out of coffee. Toilet/sink back up at 3AM, came up thru sink leaving gross stuff. The gurgles continued rest of stay. Topd front desk, and I got a "sorry". Traffic was also loud
6
Ashleigh M
11 Jan 2026
·
Stayed 1 night
Door didnt want to open or close well. Shower was very complicated to figure out. Breakfast didnt really have options. A/c in the room worked when it felt like it. Beds were in 2 different rooms but only one tv.
Door didnt want to open or close well. Shower was very complicated to figure out. Breakfast didnt really have options. A/c in the room worked when it felt like it. Beds were in 2 different rooms but only one tv.
6
Kathy
24 Oct 2025
·
Stayed 2 nights
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
Room clean, staff was very nice, breakfast wasn’t that great and the breakfast area was very small. Air conditioning was not very good.
6
David
2 Oct 2024
·
Stayed 1 night
Cleanliness was just OK. No coffee available at breakfast due to the coffee maker being out of service.
Cleanliness was just OK. No coffee available at breakfast due to the coffee maker being out of service.
6
Emmie
20 Apr 2025
·
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
The staff was nice. The room was okay. But it was very noisy. Thin walls and loud kids and TVS . The bed was so hard that it hurt to sleep on it. The pillows were so small and thin it was impossible to get comfortable. On a card in the room it describes the breakfast as having all these wonderful things to eat. I went to get my food and there were some white bread a couple muffins cold cereal but no milk. The fridge was empty. I asked for some fresh fruit and he said sorry it’s all gone and we forgot to buy some. There were apples with brown spots on them and bad spots. I ask where the gravy and biscuits were and he said that they had never offered that. But the card in my room said they did as well as a huge selection of pastries and fresh fruit. Worst breakfast I ever saw. We left and went to Cracker Barrel. Oh, they are remodeling. Boxes everywhere. Definitely need some help
8
Chris
21 Jul 2023
·
Stayed 1 night
Very nice and clean for an older hotel. I like the rules and security procedures, it will help keep the rif raf away. Management seriously needs to improve the breakfast. Two yogurts in the fridge, no waffle batter, one muffin, no bagels or English muffins.
Very nice and clean for an older hotel. I like the rules and security procedures, it will help keep the rif raf away. Management seriously needs to improve the breakfast. Two yogurts in the fridge, no waffle batter, one muffin, no bagels or English muffins.
2
Raven
4 Aug 2025
·
Stayed 4 nights
Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.
Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.
6
Coleen
13 Aug 2025
·
Stayed 3 nights
This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.
This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.
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AI-generated summary based on recent guest reviews
10
Patrick
3 weeks ago
·
Stayed 1 night
Easy on/off highway. Gas, groceries, provisions, and restaurants in immediate vicinity.
Easy on/off highway. Gas, groceries, provisions, and restaurants in immediate vicinity.
2
Randall
4 weeks ago
·
Stayed 2 nights
Management / Owner terrible, short-term thinker, cash-cowing the hotel, no investment, not maintained
Management / Owner terrible, short-term thinker, cash-cowing the hotel, no investment, not maintained
10
Jed
13 Aug 2026
·
Stayed 1 night
clean room, friendly staff, parking was easy and convenient, AC worked great. Breakfast could have been better but for the price it was hard to beat. We would stay there again.
clean room, friendly staff, parking was easy and convenient, AC worked great. Breakfast could have been better but for the price it was hard to beat. We would stay there again.
4
Pang
17 Jul 2026
·
Stayed 1 night
It was smelly. Older hotel. If you like clean and luxury, not for you. I guess for thd price, you get what you get.
It was smelly. Older hotel. If you like clean and luxury, not for you. I guess for thd price, you get what you get.
8
Bill
12 Jul 2026
·
Stayed 1 night
Greeted pleasantly and efficiently by staff. Room was clean and with ample space for 1 overnight stay. Hotel grounds clean and upkept. Breakfast was mediocre. Checkout was efficient. Great price for night.
Greeted pleasantly and efficiently by staff. Room was clean and with ample space for 1 overnight stay. Hotel grounds clean and upkept. Breakfast was mediocre. Checkout was efficient. Great price for night.
FAQs about SureStay Hotel by Best Western Morganton
Is parking available at the property?
Free self parking is available on-site for guests.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 5:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances.
Where is the property located in relation to key landmarks?
The hotel is located in the heart of Morganton, within a 5-minute drive of Western Piedmont Community College and Rock Pile Farm And Stump Farm Forestry Center. It is approximately 1 mile from the North Carolina School for the Deaf and 1.2 miles from the North Carolina School of Science and Math - Morganton Campus.
What are the policies for guests staying with children?
Up to 12 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 20.00 per night, and availability is subject to confirmation. Cribs are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-02: 90.36158706404113USD
- 2026-11-03: 90.27526233416748USD
- 2026-11-04: 89.28250659635926USD
- 2026-11-05: 87.07041298187256USD
- 2026-11-06: 91.68884152519226USD
- 2026-11-07: 91.68884152519226USD
- 2026-11-08: 77.85513067442322USD
- 2026-11-09: 87.07041298187256USD
- 2026-11-10: 91.40828401867675USD
- 2026-11-11: 92.2931317097168USD
- 2026-11-12: 91.68884152519226USD
- 2026-11-13: 87.07041298187256USD
- 2026-11-14: 87.07041298187256USD
- 2026-11-15: 77.85513067442322USD
- 2026-11-16: 91.68884152519226USD
- 2026-11-17: 89.44437293536377USD
- 2026-11-18: 84.51301191018676USD
- 2026-11-19: 85.24677638296508USD
- 2026-11-20: 91.68884152519226USD
- 2026-11-21: 91.68884152519226USD
- 2026-11-22: 90.7608442757721USD
- 2026-11-23: 90.15656262895203USD
- 2026-11-24: 87.07041298187256USD
- 2026-11-25: 90.39395350167847USD
- 2026-11-26: 87.07041298187256USD
- 2026-11-27: 91.68884152519226USD
- 2026-11-28: 92.59526399542236USD
- 2026-11-29: 93.97648528651428USD
- 2026-11-30: 89.83283848864745USD
- 2026-12-01: 90.7608442757721USD
- 2026-12-02: 95.80011334771729USD
- 2026-12-03: 92.97294642796325USD
- 2026-12-04: 96.29648694776917USD
- 2026-12-05: 99.62003600527954USD
- 2026-12-06: 87.98762711054992USD
- 2026-12-07: 92.59526399542236USD
- 2026-12-08: 93.86857723974609USD
- 2026-12-09: 98.19565661810303USD
- 2026-12-10: 90.7608442757721USD
- 2026-12-11: 98.1309152051239USD
- 2026-12-12: 103.50470007582092USD
- 2026-12-13: 90.15656262895203USD
- 2026-12-14: 94.18150972160339USD
- 2026-12-15: 93.14559588771057USD
- 2026-12-16: 92.59526399542236USD
- 2026-12-17: 94.83974112295532USD
- 2026-12-18: 101.57315543014526USD
- 2026-12-19: 105.15840220500183USD
- 2026-12-20: 92.80028843051147USD
- 2026-12-21: 92.91898813572693USD
- 2026-12-22: 92.91898813572693USD
- 2026-12-23: 96.76048557247925USD
- 2026-12-24: 92.1528486876068USD
- 2026-12-25: 95.36848116064454USD
- 2026-12-26: 100.6127832053833USD
- 2026-12-27: 92.91898813572693USD
- 2026-12-28: 95.81091354386902USD
- 2026-12-29: 95.81091354386902USD
- 2026-12-30: 96.76048557247925USD
- 2026-12-31: 88.92641601841736USD
- 2027-01-01: 97.20290941799927USD
- 2027-01-02: 100.90413237034606USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Masks are required at the property for guests without COVID-19 vaccination
- Up to 12 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Masks are required in public areas for unvaccinated guests.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 25 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Housekeeping
Designated smoking area
Vending machines
General
Non-smoking rooms
Vending machines
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking Onsite
Services
Housekeeping
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Fitness Center (nearby)
Internet
Free wi-fi